Sail Date: March 2019
The party we were going with chose this cruise. I liked the free style dining package and the fact that you didn't have to get dressed up for formal nights. I was not overly pleased with the dining in the two main dining rooms. The ... Read More
The party we were going with chose this cruise. I liked the free style dining package and the fact that you didn't have to get dressed up for formal nights. I was not overly pleased with the dining in the two main dining rooms. The service was slow, the food was just okay and the coffee in the morning was not hot. Also I was not happy with the pool on the ship. It was way to small for 5,000 people on board and also, there was not enough chairs to accommodate everyone. They had plenty of activities to do and getting on and off the ship was easy. I didn't like the fact that every time I called housekeeping I was charged for it. The ship was very nice and clean and the service people were great. I had a great time and I would go with this cruise line again. Read Less
Sail Date: December 2018
This cruise experience was absolutely amazing. We had a very good time. The food was tremendous at every single complimentary restaurant. The buffet had so many different options. The shows offered were also very entertaining and well put ... Read More
This cruise experience was absolutely amazing. We had a very good time. The food was tremendous at every single complimentary restaurant. The buffet had so many different options. The shows offered were also very entertaining and well put together. The crew on board was so outgoing and fun. They all made this first time experience far better. Shout out to the washy-washy guy. I didn’t meet a single staff member that was rude or lazy. The activities onboard such as the water slides were thrilling and fun for the whole family. The private island Norwegian has is also very relaxing and beautiful. The cruise is for people of all ages. Seniors, couples, large families, new borns. The cabin was very modern and had a beautiful view through the balcony. It was a bit small like you would expect but it was still really nice. Overall we had an amazing experience with NCL and definetly look forward to sailing with them again. Read Less
5 Helpful Votes
Sail Date: November 2018
We have been using NCL for almost a decade, even had our wedding on Breakaway in 2015, but Escape is same class ship tuned down on interior design. Ship is simple design with no personally, practical floating hotel. We stayed in balcony ... Read More
We have been using NCL for almost a decade, even had our wedding on Breakaway in 2015, but Escape is same class ship tuned down on interior design. Ship is simple design with no personally, practical floating hotel. We stayed in balcony room with a baby and toddler and it was OK, steward was OK, always busy and barely have time to anyone to talk. Management of the ship was an amazing crew, and anyone under was complete mess. Waiters in restaurants don't know what they doing and would screw up any simple order. Food in restaurants was OK, but buffet food is awful, minimum choices, a lot of cheap meat, no seafood or even NCL signature Norwegian lox. Specialties restaurant's food was amazing, and pricey and will make your wallet cry! In 14 days cruise we had only 2 free show After Midnight, Brat Pack, second one did not made any sense. Choir of Man show, is paid show with prefix dinner setting, was OK. We had one stop cancel due to 2 heliocopter lifts from the ship first two days with no explanation, and remaining stops were simple beach destinations. We end up spending more time on the ship due to cancelled stop, and there is nothing to do there. Kids sevice is ok for 3+ and for baby you have to pay $20 for 1 hour 50 min selected slot time. Overall experience of this cruise, is that NCL is cutting their cost by taking quality out of scope in any possible way they can. NCL becoming low class, no frills cruise line. Based off our last 14 day cruise, we are not coming back with NCL to cruise and will be looking for more classy company to cruise with. Read Less
Sail Date: November 2018
This was my 1st time on a cruise ship and I am now hooked NCL was the best... Had such a great time everyone that worked on the ship made you feel welcomed and the activities and entertainment was amazing. They really cratered to all your ... Read More
This was my 1st time on a cruise ship and I am now hooked NCL was the best... Had such a great time everyone that worked on the ship made you feel welcomed and the activities and entertainment was amazing. They really cratered to all your needs. I went on this cruise for my daughters sweet 16 and she had the time of her life! They even sang happy birthday to her in one of their restaurants the “Manhattan Room “which had an amazing live band and the food out of this world ... I loved my ocean view room which was on deck 13 it was spacious and my housekeeper was the nicest and sweetest man ever. Also there private island in the Bahamas was gorgeous and it was a non stop party everyday that we were on the cruise. When I say NCL really made you feel at home I definitely will be cruising with them again! Read Less
Sail Date: October 2018
My wife and I have taken over 20 cruises, with 6 times on the NCL Breakaway and 3 times on the NCL Gem. And this was our second time on the NCL Escape so we knew what the facilities and service should be. We were not disappointed. First ... Read More
My wife and I have taken over 20 cruises, with 6 times on the NCL Breakaway and 3 times on the NCL Gem. And this was our second time on the NCL Escape so we knew what the facilities and service should be. We were not disappointed. First let me explain that my wife is a travel agent and was on this cruise as a training exercise offered by NCL to learn of the new offerings coming in the future (ships, locations, prices). This gave her a great price but left us without extra perks and room choice. We bought into the additional dining plan because I just couldn't imagine being so close to Moderno and not sitting in (we booked it twice). We also tried Teppanyaki for the first time and were both impressed with the amount and quality of the food. Taste and Savor and O'Sheehan's were exactly as expected from previous sittings. Let me also say this, I give you 3 strikes and then you are out. Several years ago the Manhattan Room struck out and is off my list. The training seminar had scheduled a group dinner for the last night in the Manhattan Room so I went along with the program not expecting much. Some people may expect that a group like this would get special attention, 30 + travel agents with the local district manager in charge, no so. They had a full room of people to take care of not just us but that's right. We were jammed in a little too tight at the tables and some services were skipped. The dinner was scheduled early when there is a lot of noise, kids & babies you know. The 3 main dining rooms offer the exact same menu from the same kitchen so I usually prefer to use Taste or Savor. And we had a great time at the Halloween Party & costume competition. Some advice for all: there are times you may be approached by the staff to resolve a problem with your actions, be sure not to argue or become belligerent just listen and respond appropriately. There was a group of 5 people put-off the ship in Bermuda, no refund, no further travel plans, on their own. Not for breaking the "no-smoking on the balcony safety rule" but for creating an issue with the staff I love to cruise, I go to "PARTY", I research the trip before booking, I use a travel agent (she told me I had to), and I tip with cash. I am booked on the NCL Gem in March and I can't wait. Read Less
1 Helpful Vote
Sail Date: September 2018
My best friend and I booked this cruise super last minute. We toyed with the idea of going on a cruise for sometime, however, hadn't actually booked anything till maybe a month before our embarkation date. As a first time cruiser- I ... Read More
My best friend and I booked this cruise super last minute. We toyed with the idea of going on a cruise for sometime, however, hadn't actually booked anything till maybe a month before our embarkation date. As a first time cruiser- I had my hesitations, not going to lie! I was afraid of being sea sick and stuck on a boat with thousands of people and kids and norovirus! Now looking back, I cannot believe I questioned going on a cruise at all! Overall, this was truly an epic trip. I cannot wait to cruise again on the Escape for Halloween 2019! Dining- I did not get the specialty dining package- somewhat of a regret, however the dining that is included is perfectly adequate for the average person. My favorite dessert was the honey creme brûlée at Savor. The molten lava cake was also a hit. Service- Exceptional! From our steward to the entire crew, we experienced excellent service. Everyone went out of their way to make this trip a great experience. Special shout out to Mandi our cruise director! Entertainment- Loved the nightly themed parties. Loved Mandi the cruise director. Loved the shows. Take me back! Shore excursions- Only did the cave/aquarium/zoo excursion- but it was definitely worth it. Our tour guide driving to the caves was resourceful, and our tour guide at the excursion itself was a riot. Read Less
Sail Date: September 2018
The ship was ENORMOUS with a HUGE variety of activities to choose from each and every day whether at sea, or in port. The entire staff was MORE than accommodating and super helpful! Our balcony cabin was quite spacious for us 2 ... Read More
The ship was ENORMOUS with a HUGE variety of activities to choose from each and every day whether at sea, or in port. The entire staff was MORE than accommodating and super helpful! Our balcony cabin was quite spacious for us 2 throughout the entire trip. Our room steward Casanito was on top of his game and we NEVER had to ask for our room to be made up. He was always one step ahead and always provided us whatever we needed when asked. He, as well as ALL of the staff were FILLED with knowledge and tips as to what we 'MUST SEE & DO' both onboard and in port! ALL of the shows were beyond amazing, but the 2 that left a lasting impression were, Choir of Man, and Off The Record. Choir of Man, was DEFINITELY a Broadway level show, with the music, and interaction with the crowd! Well worth the money to me! Off The Record was just as good as I am an 80's baby, ALL of the music and flashbacks to the movies that i grew up with were right up my alley and we loved EVERY MINUTE OF IT! The incredible variety of dining choices on board surely fulfilled the palate of each member of my 40 person group that traveled together. We never left hungry and were very excited to grab a midnight snack from the buffet each night! This was our first cruise ever and to visit one island (Bermuda) for 3 days, was absolutely lovely. It was the perfect amount of time to explore the island and not be bored! Above all else, my boyfriend of 6 years, proposed to me in front of out friends at dinner at Teppanyaki on 10/1/18!! It was absolutely a DREAM COME TRUE!! I couldn't have asked for a more perfect proposal and the many congratulations/well wishes we received from the crew and staff onboard The Norwegian Escape! We can't wait to start saving and to plan for our next cruise!! Thank you to every memeber of the team that made our first cruise experience, quite an unforgettable trip that we still reminisce about on a weekly basis!! WE LOVE NORWEGIAN!! Read Less
2 Helpful Votes
Sail Date: September 2018
I booked with several friends from Houston, Tx., in fact, eight in all. I joined in with the solo cruisers and met some very nice fun people to eat with, hang out and dance with, and attend shows with. The entertainment was awesome and I ... Read More
I booked with several friends from Houston, Tx., in fact, eight in all. I joined in with the solo cruisers and met some very nice fun people to eat with, hang out and dance with, and attend shows with. The entertainment was awesome and I can't remember ever having as much fun as with this cruise. The personnel were remarkably friendly and eager to serve. My only regret was that it had to end. The ship was well maintained and the food was good. Lots of choices in the Main Dining Rooms as well as in the buffet area. The bars offered a variety of music and drinks and the personnel that led the game shows were amazing dancers and friendly while teaching the guests to dance. In spite of rainy weather and having to skip one port the extra day at sea was fun. I would not hesitate to sail on Norwegian again. In fact, I can hardly wait for my next adventure. Read Less
Sail Date: September 2018
I had gone on cruises before, but never to these ports nor on this shop. I thought it would be a different experience and it was. The accommodations, food, drinks , dining and entertaining were good. I along with some other senior citizens ... Read More
I had gone on cruises before, but never to these ports nor on this shop. I thought it would be a different experience and it was. The accommodations, food, drinks , dining and entertaining were good. I along with some other senior citizens were concerned that there was not a quiet place, unless we missed it, that we could sit without constant noise. I thought the drink package , complimentary dinners and shows were an excellent idea , it allowed me to project my onboard spending. I especially like the idea that the gratituities for the ship employees were automatically deducted from the designated onboard credit card because often times when left to be paid in cash it diesn’t happen. I would prefer external doors opened automatic, I’m a little OCD, touching the sensor was somewhat trying for me, but I managed, probably used a container of sanitizer a day. Read Less
4 Helpful Votes
Sail Date: September 2018
We went on this ship for a family wedding. When the ship was diverted because of the weather the Customer Service Rep refused to help in any way. No wedding for the Bride and Groom or the 21 people they brought on the boat with them! ... Read More
We went on this ship for a family wedding. When the ship was diverted because of the weather the Customer Service Rep refused to help in any way. No wedding for the Bride and Groom or the 21 people they brought on the boat with them! Exteamly poor customer relations. The ship is also very poor handicap accessible. They charge a lot for a handicap room and the bathrooms throughout the ship designated for handicapped were always locked. The regular rooms doorways were too small to fit a small walker through and the narrow hallways to the rooms constantly had the housekeeping staffs carts blocking access. We were very disappointed in the way the ship handled the reroute, there were many possibilities to give their passengers a worthwhile trip instead of just floating on the water with no possibility of any port visits. The one stop the ship did make I was unable to get off the ship die to my handicap so I was stuck on the ship for 7 days. Read Less
Norwegian Escape Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Service 3.0 0.0
Value For Money 4.0 0.0

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