Sail Date: August 2019
I love cruising, and when planning another group trip, going with Norweigen was a no brainer. You get the biggest bang for your buck! I was going with a large group of 21 with mixed ages from 16 to 83 and wheelchair bound. I have to ... Read More
I love cruising, and when planning another group trip, going with Norweigen was a no brainer. You get the biggest bang for your buck! I was going with a large group of 21 with mixed ages from 16 to 83 and wheelchair bound. I have to say I was getting a little worried when I started reading recent reviews, but then I reminded myself to be open minded. I am a true believer that every vacation is what you make it! The embarkation was so easy and very efficient, this time they split the embarkation/ check in into two groups depending on cabin floor, which created shorter lines to get room key and then to get onto the ship. Ship: The ship was beautiful, with some areas that maybe can use some retouching, but thats to be expected with the amount of passengers that come through weekly. But I found it easy to navigate and plenty of signs to guide passengers. Don't get me wrong, it's a huge ship, so sometimes it gets confusing, but there is a diagram by the elevators that show each floor, especially for the dining rooms and bars. Cabin: Cabin was a balcony cabin midship, level 11. Loved my cabin it was clean and as roomy as you can expect for a ship cabin, you walk in the bathroom is right there, then the bed with a closet next to it, and then couch before the balcony door, on opposite side was a small vanity with small shelves, the mini bar and TV on wall. The closet has decent space for clothing, and what I did was use my suitcase as a draw and slid under bed. Our room steward Veeraj was awesome and very attentive. Dining: So, I was a little worried here because of all the reviews/ complaints about reservations and such. I am not sure what people complain about because I had NO trouble with obtaining reservations at ANY of the dining rooms. I made 3 reservations prior to boarding the ship, but the rest were made once on ship, and they never gave us an issue, and that is with a large party! Every restaurant was accommodating, my recommendation is that if you like to eat during prime time 7-730 make reservations early on, Personally I like eating early and the 5-545 reservations were perfect. The staff at all the restaurants were on point. Polite, and went out of their way to make our meals perfect. Moderno- Great salad bar and the meats were great quality, and not heavy on salt. the cheesy bread is amazing La Cucina - Way too much food,( I had meal plan, included 5 courses) the pizza is great to share with a few people. The pasta carbonara was divine. Cagneys- What can I say , my favorite meal, I had the surf and turf, and the filet was cooked perfectly. The apple crisp for desert was my favorite Taste/ Savor- ate at both restaurants and the food was good, smaller portions but filing. The deserts there were not my favorites. O'sheehans- So we decided to skip the buffet this trip and the majority of my group ate breakfast here every morning, The staff was exceptional, especially the maitre'D , Leandra. She went out of her way to make us feel welcome and personally greeted us every morning. The younger adults in my group also raved about the late night snacks/ wings/ and . ice cream served there Margaritaville: Food was excellent and the charge was cheapt at $15 pp. The Nachos are delish. My one complaint about the dining, is I wish the specialty Restaurants were open for lunch, but thats a personal opinion. Bars: I love my drinks, and I had many over the course of the week, all of them were tasty and well made, I will say that the bar staff does seem overwhelmed, and could use some more help, especially the first couple of days, maybe even having more servers around the pool for drinks would alleviate the mob around the bars. A few times I would have bartenders who were borderline snotty, but most of them were fantastic. My favorite drinks are the painkiller, mudslide, Bahama mama, margaritas. I did try a few drinks from margaritaville, I cant recall the name of them. Pools Okay, big downside here, there are 2 small pools one for adults/ one for kids. the adult pool was very packed, which it were bigger, especially with size of ship! Thermal spa My husband and I purchased the spa package, unfortunately the first time we tried to use it people were reserving the heated loungers while they were not there, this was very annoying! I did get to enjoy it once or twice, and the thermal pool was wonderful. Don't think I would spend the $200 again, unless it was a winter cruise. PS. Do Not Recommend this for handicapped people. My in laws tried to use it, as they are both wheel chair bound, and it was challanging for them because of the height of the loung chairs, and the tiles were very slippery, they did not feel safe moving in the room, thankfully NCL refunded them since they couldn't use it . Entertainment: The choir of men show was great, the comedians also were a hit, howl at the moon, the piano dueling was also fun. The after midnight show was horrible in my opinion, while the performers were definitely talented, there was no storyline, I wasn't a fan, but a few people in my group did enjoy that. There ware some fun events throughout the week that were fun and many passengers participated in, the theme night parties in H20 were great , although they got packed out quick. Service: Overall the service was great, we went to customer service about a small mistake and they were very sweet, and made every effort to get to the bottom of it. Never had long wait there. We also dealt with the Cruise Next staff, and they also were fantastic with the questions I had. Highly recommend purchasing this if you plan to cruise in next few years. this is my second time using the cruise next vouchers. The elevators are a bit slow, I prefer the stairs,,but with wheelchair family, we had to rely on them. Pictures: Tons of opportunity for pictures, I just hated picking a few. I wish they would offer all the pictures digitally for one price! Just my opinion. Port: Went to Bermuda, was beautiful as always. This is my third trip there. People in my party went to horseshoe bay/ tobacco bay and said the beaches were wonderful, with a ton of fish swimming alongside. There is a wave-runner vendor right outside the ship that a few of us went on, and it was a blast. the shops around the dockyard are also cute , overall Bermuda is pricey when it comes to shopping. There are ferries cheap ($5) to take to Hamilton or St.George for more shopping. I preferred to hang on the ship for 2/3 days at port, which was lovely because the pool was basically empty! and plenty of lounge chairs available. Disembarkation- WOW is all I can say, last time I was on the ship with a group was 3 years ago and it was a complete hot mess with disembarkation. I was so nervous, but the system they set up to get the passengers off the boat in a safe manner without tons of lines is incredible. We were off an hour earlier than we thought, and our luggage retrieval went off without a hitch, and even customs was a breeze, I was completely shocked! Way to go NCL, obviously they listened to the complaints from the past cruisers! Overall I am so happy with the entire trip, we had a blast, and we are already booked on another cruise, the Encore 01/2021! Cant wait! For the future Escape Cruisers keep an open mind and you will have fun. If you have questions feel free to ask me Hscally1088@yahoo.com Read Less
Sail Date: July 2019
We have cruised on Norwegian Breakaway two years ago, also out of NYC. The ship is almost exactly same layout and same size, but on Escape was much more people. It’s to crowd. We went on this cruise with 6 people. In our opinion, ... Read More
We have cruised on Norwegian Breakaway two years ago, also out of NYC. The ship is almost exactly same layout and same size, but on Escape was much more people. It’s to crowd. We went on this cruise with 6 people. In our opinion, the pool aria is way to small for the size of the ship. We were not happy to get up early in the morning just to be able to save six seats together. About embarkation processes: We are PA residents and we are never experienced so many rude people. They were screaming, cutting of lines, pushing, and embarkation staff was NOT care at all. Regarding the ship staff: Extremely hard workers, it’s obvious. The shows were an outstanding, spectacular. Choir of man is an excellent performance. These guys are hugely talented. “After Midnight” show is also extremely good. The dancing, the singing, the band were amazing. Overall, we had a good experience on this cruse, but NOT grate. Bigger ship it is not always better. It just means more people on board. Read Less
4 Helpful Votes
Sail Date: June 2019
My spouse and I took this exact same cruise at the exact same time last year and it was, hands down, the best cruise we'd ever taken. When we booked this cruise earlier in the year, we were very excited at the thought of matching ... Read More
My spouse and I took this exact same cruise at the exact same time last year and it was, hands down, the best cruise we'd ever taken. When we booked this cruise earlier in the year, we were very excited at the thought of matching last year's cruise. Sadly, there was a stark difference in the two cruises and we were left with a feeling of disappointment in some areas. In others, this ship shined. For transparency, we tend to sail in the Haven. This year was no exception. Not because we are rich. We are far from it. But I am disabled and have health challenges. For that reason, we budget every year to insure that we are able to travel in a way that's most comfortable for me...and in a way that allows me to get the best experience possible out of our travel. We are not "snooty," nor are we "entitled." However, when you pay a premium, you do expect that "premium" to be delivered. About 3 weeks prior to our cruise, I emailed the pre-cruise concierge, as directed, for any requests that may make our cruise more enjoyable. In that email, I explained that due to severe allergies, we are not able to have fresh flowers in our room, nor are we able to have any kind of feather bedding as they cause significant allergic reactions. I received an email response assuring me that this request would be handled prior to embarkation. Embarkation was close to flawless and we were told our room was ready as soon as we boarded. We were staying in a Haven Spa Suite and it was nice. However, when we walked in, we noticed a vase of wilted and dying flowers....obviously left over from the prior cruise. Not a huge deal...we figured we'd give it to our room steward when we met him. The ice bucket had lukewarm melted water in it....presumedly from the prior cruise that ended earlier that day. There was only one towel, and one bathrobe. There was no bottle of champagne on ice as we were told there would be...and as there was last year. Individually, not a huge deal...but adding it up, it was a little disappointing. Shortly thereafter, our room steward arrived and we spoke with him about the flowers, etc. He apologized for the oversights, said he'd fix them by the time we returned from lunch and assured us that the room was feather free. That was the big part for us, so we were grateful. After the first night, my spouse woke up with a pretty intense allergy attack. Since the vents were on the ceiling, we figured it was the air ducts and the air circulation. We were assured that the room was de-feathered, so we didn't think that was the problem. For the next 5 nights, our allergies were pretty intense. We were living on allergy medicine and continued to chalk it up to the air conditioning. By day 6, I was beyond miserable. At that point, I took a closer look at the pillows. All but one were exactly what we needed. The last one, all feather. We called our room steward to ask him to please change it, but he was unavailable. So we called our butler.....who, up until that time, we had seen, maybe 3 times the entire cruise...who informed us that our room steward was on break and would handle when he came back during the nightly turndown. We called about it just after noon. After explaining that the allergic response was making us pretty miserable, he did send someone in his place to change out the bedding. We vacated the room so that could happen. Our allergies never cleared up and we realized on the morning that we left, that while there was no feather bedding ON the bed, they had stored all the feather bedding UNDER the bed. It was pretty awful. Adding to that frustration, we had to ask almost daily for fresh ice...and the only thing we asked of our butler was to have cookies in the evening. He promised cookies every night. They came once. We didn't ask anything else of him....we didn't order room service....we did not dine in our room...he was pretty much non-existent. He did, however, show up on the morning of debarkation to collect his tip. Again, I need to stress....we are NOT snooty. We weren't asking for outlandish things. We asked for next to nothing. But we paid a premium for a certain service and that service didn't deliver. It was even more disappointing because we do work so hard to afford that level of service. For it not to be there, cast a bit of a shadow on our week. Especially with the allergy/feather situation. The rest of the cruise was AMAZING!! We loved Cagney's and Moderno. We also enjoyed Food Republic. It's a different concept but enjoyable nonetheless. The only exception was Bayamo. We didn't enjoy Bayamo as much as we'd hoped and probably wouldn't return. The Garden Cafe was perfect for what we needed it for, and we enjoyed dining at Taste one night as well. As for the entertainment.....for the second year, Choir of Man was absolutely incredible!! We also saw Melinda Doolittle's solo show in the Supper Club....and that was one of the most enjoyable evenings of our cruise. She was very warm, engaging, and very friendly. It was a very cool thing to be able to talk with her a bit after her show as well. I was really pulling for her when she was on American Idol, so it really was a thrill to see her perform. We didn't see any other shows as it was an early night most nights for us. We met some really great people through the meet and greet/slot pull/cabin crawl. We had a great time with them. Blackjack was very kind to us, but we seemed to give our winnings back to the slot machines!!! We loved karaoke nights as well. The pools were crowded as they normally are....but the slides seemed to be popular. We did not use the Haven pool area, but we did use the sundeck in the Haven once or twice and that was pretty relaxing. The Haven restaurant was also very good. Bermuda was beautiful as always. We took the free ferry over to St. Georges and headed to Tobacco Bay. That was a beautiful area. We seemed to luck out as we heard that Horseshoe Bay was filled with Portuguese Man-O-War which made it difficult to swim. In fact, someone from our Cruise Critic group was stung and from what we heard, had to be treated at the hospital. I'm not sure we'll do this itinerary again. We love cruising out of NY because we are local and flying is challenging for me. But I think we'll try something elsewhere next year. We are firm believers in vacations being exactly what you make them to be...and in that sense, we had a magical week onboard the Escape. But the service...or lack thereof...did make things challenging for us most of the time. And that part, was probably the most disappointing aspect of our cruise. Will be sail NCL again? Absolutely. Will we sail the Escape again? Probably not. Read Less
Sail Date: May 2019
I’m careful with my reviews because I read them carefully prior to booking and my hope is always the same, people that write point out the good as well as the bad. We have been in 17 cruises, with 5 different cruise lines. Nine of these ... Read More
I’m careful with my reviews because I read them carefully prior to booking and my hope is always the same, people that write point out the good as well as the bad. We have been in 17 cruises, with 5 different cruise lines. Nine of these cruises have been in a Norwegian ship. The various cruises were on Norwegian, carnival, Princess, Celebrity, Royal Caribbean ships. The truth be told although most would think the same quality from ship to ship, and my guess possibly what the cruise line strives for, it’s just not the case. This review is regarding Norwegian cruises, specifically the Escape. As you will see I rated it excellent and do so with sincerity. We have taken cruises on the following Norwegian cruise ships, Escape, Breakaway, Dawn, Gem, Epic, and Pearl. There are and will always be a few hiccups so to speak on any vacation regardless of how taken. It’s not so much that a problem develops, what’s of more importance is how any issues are handled. The staff, Chiefs and management aboard the Escape far exceed that of all the other Norwegian ships we have been on. My wife as well as I have a variety of medical issues, all of which have the potential of ruined vacation if care is not taken by staff to assure cleanliness in the room of dust, sanitation throughout the ship to assure colds and illness isn’t spread but my wife having a major Gluten allergy Chiefs and waiter staff assuring foods are prepared and handled avoiding any chance of cross contamination. Entering the Escape a food service manager is assigned to any and all vacationers to assure food is handed in strick compliance. Regardless of so many areas of a ship to eat, anytime a key card is swiped in a food area, that supervisor somehow responds to the area to assure no mistakes are made. Although I’m sure many that cruise are aware this is done on other ships as well as other Norwegian lines... None are as careful as those on the Escape. In fairness, any ship can be just lucky or have a bad day. But with 5 cruises now on the Escape, each cruise on this ship has actually improved and a few supervisors as well as managers have kinda got to recognize us. Chiefs and food service staff routinely add to our experience by sending gluten free items/treats to the room for my wife to enjoy. Only drawback we have found on Norwegian is entertainment. Because we cruise so often on this cruise line, there is a bit of redundancy on shows. For example, although a great show, the magician dinner show has been running for over s year on this same ship. This being said for those similar to us that cruise often and enjoy a particular ship, we lose out on entertainment because after seeing several times it gets old. So my suggestion to Norwegian staff is IF they are going to keep a show or act for any extended period of time, that show should be updated with new material. For a magician I would think this would be easy to do, why it’s not done beats me. I would think after a year doing exactly the same thing would get old on the magician as well. Same goes with the Newly or not so newly wed show. How hard would it be to change up the questions asking guests called up to participate? I realize this is being a little critical of a ship I’m rating 5 stars, but Hope is someone in management looks over this review as well and possibly consider what I’m saying as a easy way to make trips even more enjoyable for others like us that cruise 3-5 times a year and are regulars on their ships. Read Less
3 Helpful Votes
Sail Date: April 2019
We enjoyed this cruise very much. Food, service, cleanliness, almost everything was perfect. This is our 5th cruisse, 4th on NCL, and 2nd on the Escape. We had a spa mini suite this trip. The room was very nice, but no larger ... Read More
We enjoyed this cruise very much. Food, service, cleanliness, almost everything was perfect. This is our 5th cruisse, 4th on NCL, and 2nd on the Escape. We had a spa mini suite this trip. The room was very nice, but no larger than a regular balcony room. The bathroom is bigger with a much larger shower. That was very nice. Having a spa room gave us access to the Thermal Suite. The only bad thing was that we didn't get a spa pass on a previous cruise. It was AMAZING!! We ate as a group of 6 and again as a group of 15 in the Manhattan Room. Both times the food and service was top notch. Food Republic was great and worth paying the extra money, especially if you enjoy sushi as much as we do. Pinchos was amazing! We love the small plat2es concept and the food is always spectacular. Bayamo was great too! We paid the upcharge for the lobster and the surf and turf. Evreything was cooked to perfection. Le Bistro is our favorite restaurant fleetwide, and as usual it did not disappoint. The food and service here is always impeccable. O'Sheehans was eh. Not great, not bad. We ate breakfast and lunch in Taste and Savor a few times, and for the most part everything was good. We spent a majority of our time at Spice H2O. It's nice to have a place to go where kids are not allowed. Especially when you travel on a school vacation week. Service was great! District Brew House is also a great place to go with no kids! Service at every bar or restaurant we stopped at was great! Now for the bad parts. Disembarkation was a nightmare!!! Very little organization, hard to find crew to assist us with my cousins husband who was in a wheelchair, and basically rude and obnoxious passengers made it a stressful end to our vacation! And the other bad part was OTHER PASSENGERS and their UNATTENDED KIDS! What is wrong with people now a days???? Does noone know manners???? Do people not understand that you let the people off of the elevator off, especially those in a wheelchair, off before you get on?? Why is it acceptable to let your young children run amuck while you are nowhere to be found? I understand that this is not NCLs fault, but if you are reading this, please try to be nice to others. You are not the only one on vacation. The world doesn't revolve around you or your children. Show some humanity and don't act like animals. Read Less
Sail Date: April 2019
I chose Norwegian just to try something different, as i have been a Royal Caribbean cruiser. I was told from a friend of mine that she loves Norwegian, so my husband & i decided to try a different cruise line. We usually travel in ... Read More
I chose Norwegian just to try something different, as i have been a Royal Caribbean cruiser. I was told from a friend of mine that she loves Norwegian, so my husband & i decided to try a different cruise line. We usually travel in September, However we traveled this year for our anniversary in April & was very overwhelmed with the amount of children on board. We did not realize that it was spring break. Kids will be kids but it made our cruise miserable as they have no respect for the handicapped. The food in the Garden Cafe was never hot enough, You did not sell Newport menthol on your ship. There are not enough elevators to accommodate the passengers on board. I really was very dissatisfied with the amount of staff that you employ that do NOT speak English although very polite, just cant understand. My stateroom steward Kiran was an absolute Blessing as he was very attentive to my Husband & i truly appreciated that. Read Less
1 Helpful Vote
Sail Date: April 2019
Basically my Mom had the offer from Foxwoods Casino Promotion.. I took my two kids for my daughter 18 th Birthday and Graduation.. We had a great time.. it was something to do for all of us..My 10 yr old son definitely enjoyed meeting new ... Read More
Basically my Mom had the offer from Foxwoods Casino Promotion.. I took my two kids for my daughter 18 th Birthday and Graduation.. We had a great time.. it was something to do for all of us..My 10 yr old son definitely enjoyed meeting new friends at the Splash Academy. Food & Drinks Great!! Such a great idea to purchase the drink package. I can’t Rave anymore because it would go on and on.. Staff very friendly and helpful service.. Definitely looking forward to planning another trip soon. For this to be my first time omg not really anything bad to say... We did get sea sick but it didn’t stop us from enjoying ourselves!! The Cabin was very spacious and comfortable!! Our view was Awesome!! Again Great Time and definitely looking forward to another Epic Adventure with my Mom and Family!! Maybe Bermuda or Jamaica Islands. I love the Beaches. Read Less
1 Helpful Vote
Sail Date: March 2019
We choose this cruise because our cruise friends booked it and we decided to go with them. in all we were 10 people. From start to finished it was a very good cruise, We arrived at the Port by 10.15 am and check in took all but 15 min ( I ... Read More
We choose this cruise because our cruise friends booked it and we decided to go with them. in all we were 10 people. From start to finished it was a very good cruise, We arrived at the Port by 10.15 am and check in took all but 15 min ( I did provide a CC on line before getting to the Port so that saved time) We were on Board by 11;00 am very fast and organized boarding. We all had lunch at Savor (10 of us) and service was quick and friendly and the menu and food did not disappoint. By 1: 20 pm the Cabins were ready for us and we went to our Cabin Mini Suite 15798 to drop of our carry on and to get ready for Muster Drill at 2;30 pm . Muster Drill was well organized and went smooth ( it helps if guest would show up on time and listen to the instructions giving ) We sailed away a little after 3:00 pm and we got lucky with the weather for March ( NCL does not control the weather or the seas lol ) The service provided by our room Steward was great. we never had to ask for anything.He made sure we had everything that we needed on a daily basis. I can honestly say out of all the cruises we have been on this was the best, from the food to the drinks to the service to the Entertainment and having great friends on board everything was awesome. NCL should be proud of their crew and the service they provide to their guest, I would like to add that if you find that the crew was not overly friendly, you may want to check to see if you treated them with respect and in a friendly matter . sometimes the problem lies with us. Read Less
1 Helpful Vote
Sail Date: March 2019
We got home on Sunday and had a wonderful trip! I can confirm first hand that the rumours are true. The Escape is a beautiful ship with a warm and friendly staff. We had one dud server, but instead of dwelling on it, we filled out many ... Read More
We got home on Sunday and had a wonderful trip! I can confirm first hand that the rumours are true. The Escape is a beautiful ship with a warm and friendly staff. We had one dud server, but instead of dwelling on it, we filled out many hero cards about the great ones. The good vibes started when we got word the Thursday before that our bid for an upgrade was accepted. We went from family balcony to mini-suite. I got the spa pass for the last 3 days of the trip and spent many hours on the heated tile beds. Ahhhhhhh..... The food was the best I have had in 12 years of cruising (mostly NCL and MSC). We rarely hit the buffet because my hubby has a mobility issue, but Taste, Savor and especially the Manhattan dining rooms were wonderful experiences. We often got 2 appetizers each and if we were too full for dessert, hit the midnight buffet for a "sweetie" before turning in. My 16 year old took a few days to warm up to the Entourage program, but we hardly saw him the last 3 days of the cruise. As far as accommodating my hubby's mobility issue (CP), the access desk made very few promises, but delivered on them in spades! Boarding and disembarking were smooth as silk with wheelchair service and priority boarding. Remind me to take him with me EVERYtime I travel to bypass the long lines. :) Hubby was very happy to remain on the ship while my son and I took in the ports. No Great Stirrup Cay this trip, and the buzz on the ship is that the stop is more miss than hit at this time of year. NCL returned $32 in port fees pp which almost covered my spa pass. The greatest testament came from my son and hubby who are both first timers. Both want to know when we are going to do it again. Literally again. Same ship. Same itinerary. What nubes! Read Less
Sail Date: March 2019
To start, I was on this cruise that got hit by 115mph winds and made some news headlines. I would commend the crew for their professionalism and help during this incident and afterwards. The remainder of this review reflects the cruise ... Read More
To start, I was on this cruise that got hit by 115mph winds and made some news headlines. I would commend the crew for their professionalism and help during this incident and afterwards. The remainder of this review reflects the cruise overall. Being in the Haven made this cruise a bit more bearable. My wife and I traveled with her mother who was turning 76, she has mobility issues, and this suite made it very easy for us to travel together. The ports and excursions were not terribly appealing so at least we had a nice room! The BEST part: The Haven experience was good and the benefits for priority to boarding and and show reservations and disembarking were invaluable when traveling with an elderly with a scooter and mobility issues. Haven Restaraunt hostess Made' (?) and Charlotte were the stand outs here). The WORST part: The ship overall is a huge headache for anyone with GLUTEN FREE dietary needs. (this is why dining is getting a poor rating btw) Yes, they can accommodate GF requests for dinners but for example, the main buffet area not only lacked a dedicated GF section and much less noting what (if any) foods would be GF. you always had to ask. and sometimes they go in in the back and get you a prepackaged off-the-shelf cookie, or the standard GF dessert of "flourless chocolate cake". We've sailed other cruise lines that were far more accommodating to this. AND it's not that hard to implement. (Charlotte in The HAVEN was very helpful in coordinating GF dinners.) It's a small thing, but it's a big deal for my GF wife. The level of service and price point that we paid for on this cruise, we were disappointed that we had to ask the butler staff to bring GF options. Frequently something would be forgotten for room service and we'd have to remind the staff. Personally I think the Butler staff is stretched too thin. our Butler had to 14 rooms to handle. He was often rushed, seemed overwhelmed at times to the point where we felt bad asking him for things. And we never felt we were getting the attention we were promised. in the Haven restaurants and others there was poor follow up by wait service., for getting to take a drink order with our meal, we'd have to wave someone else down to get a drink. And on a cruise ship your glass should never be empty. ( again for the price and level of service that was paid for I was not impressed. comparatively other cruise lines attention to such details and service were stand out even at the general dining rooms.) The Moderno stood out as one of the best overall experience and other restaurants on the Escape should look to the Moderno as to how to wait service properly. Anna stands out as the exemplary server here. The shows that stood out were Choir of Man- excellent, and After Midnight was very impressive.. There WAS a Brat Pack show when we booked ,but had ended it's run by the time we sailed, so there was less entertainment to choose from as no replacement show was in place. THANKS NCL! We were hard pressed to enjoy any of the shows in the supper club. Port of call and shore excurisons- Port Canaveral- we spent the day at epcot and the hour or so bus ride there and back. but we were hard pressed to find any interesting excursions. GREAT STIRRUP CAY. we did not visit, as weather to risky for the tender boats to ferry. from other reviews this seems to happen a lot and I would hardly promote this as viable port call. but looking at those excursions, there doesn't seem to be much to do there anyway that doesn't involve immediately going somewhere else. NCL needs to significantly improve this experience. with out this stop, when made it too NASSAU Bahamas a day early and I appreciated having the time and overnight stay here. NOTE: Nassau Bahamas has very poor "disabled" accommodating excursions and such. and note you are at the end of a very long dock that takes along walk to get to the main shopping area. I made excursion arrangements not affiliated with NCL. and had a great time! Getting back to the ship with 5 minutes to spare! The other activities (pools slides, rope courses etc outdoor stuff )of the ship seemed better suited for southern ports and warmer weather, leaving from NY in early March tends to temper this a bit. I don't feel I got my money's worth here as there were a couple of days on the 7 day cruise where it was too cold to take advantage of this. Lastly, the 678 section with the shops and such restaurants and such. the casino is located on deck 7 and the openness of these atrium type sections means you can smell cigarette smoke throughout the floors. The selections of shops is mostly jewelry and watches. Seriously NCL how many of these repetitive stores do you need??? Get some variety in those shops! And a side note.. their photo area doesn't even sell any gopro stuff. Overall the cruise was just okay, mainly because we stayed in the Haven section of the ship. Doubtful I'd consider another cruise with NCL regardless of the Haven. NCL is welcome to try and change my mind though. Read Less
Sail Date: February 2019
Although we have cruised quite a few times before, we finally convinced our daughter and her husband to join us for this one. It was a totally different experience, but it was even more fun than our other cruises. EMBARKATION- I have ... Read More
Although we have cruised quite a few times before, we finally convinced our daughter and her husband to join us for this one. It was a totally different experience, but it was even more fun than our other cruises. EMBARKATION- I have some mobility issues and so requested wheelchair assistance at the pier. The wheelchair waiting area was just inside the terminal at Pier 88 in NYC, It was great to wait in the holding area and not to have to stand in long queues. We arrived at 9:30 and were on board by 11:30. We went straight to the dining room for lunch because the kids were hungry. Although it rained much of the afternoon, it cleared up enough for a fun SailAway. The band played some fun and upbeat songs and we enjoyed sailing past the statue of liberty. We continued to have a great time the rest of the week.Here are some of my thoughts in general: DINING: Specialty restaurants were all very good.We particularly enjoyed Teppanyaki and Moderno. O'Sheehan's service was a little bit lacking, as was the MDR. The first time at O'Sheehan's the waiter refused to order kids meals for our very picky 4 year old.He also brought multiples of several dishes. We had a huge table full of food; it was almost comical.The second time we ate at O'Sheehan's, they did go get a kids' meal for the little one, but we could see two staff members arguing about it. No matter, the food showed up and the kid was happy. In the MDR, food was slow to come and at our first dinner there, we were shown to a table, but no waiter seemed to have been assigned. We flagged down an officer and it was quickly rectified, but only after several nearby tables were seated after we were and had ordered and been served drinks and bread while we still waited. We also are STILL unhappy about no lobster in the MDR. Food service was the just a little lacking overall, but not enough to make us unhappy. After all, there is no need to stress, we were on vacation. PORTS: We didn't take this cruise for the ports. We didn't even get off the ship in Port Canaveral. There is almost nothing to do there that is worth the money. We did enjoy the uncrowded pool deck, though. The buffet didn't seem prepared for the throngs trying to grab a bite before heading out, though. GREAT STIRRUP Cay: This was the highlight of our trip. We rented a small cabana and it was worth every penny. The wait staff was very attentive and brought us everything we wanted. We loved having a place where we could be in or out of the sun and loved seeing the coconut palms dripping with fruit right next to us. One of the island resident staff even showed the kids how to get coconut water out of one and let them try it. It made their day. NASSUA: we did the Blue Lagoon Island excursion and also loved that. SPLASH ACADEMY: We couldn't keep the kids out of Splash. They had so much fun. The staff were exceptional. The circus show they put on the last day was so cute and you could tell how much fun the kids were having. SHIP: The ship is beautiful and we had a wonderful week. I have never seen a friendlier staff. The hotel director, Deepak, was one of the most hands-on I have seen. His secretary, Charry, made special efforts to make sure we were happy all week. (Hint: make sure you go to the Meet and Mingle! In fact, this was also the best meet and mingle I have attended. They held it in the District Brew House and all of the senior staff attended. Free beer samples and food samples from Food Republic were accompanied by entertainment in the form of a musical duo.) We loved the Escape and can't wait to go on her again! Read Less
3 Helpful Votes
Sail Date: February 2019
Winter because it was the only time my brother could cruise for our mom's 90th birthday. As Haven guests with mom in wheelchair and on oxygen, embarking was horrible. Stuck all of us in a small area waiting to board. Way to many ... Read More
Winter because it was the only time my brother could cruise for our mom's 90th birthday. As Haven guests with mom in wheelchair and on oxygen, embarking was horrible. Stuck all of us in a small area waiting to board. Way to many people in a closed space. Haven area is excellent! Butler and concierge were top notch. Only issue is now have so many Haven guests the Haven restaurant could not accommodate all of us. NCL needs to provide a better solution after all you are being charged a lot as a Haven Guest for that restaurant accommodation. Shows were great! February has way to many kids running all over the ship with No Parental guidance. Left to run crazy. Not good. NCL needs to change policy and make sure parents watch and accompany their children. Seven year olds were alone on elevators. Scary!! The Tobacco Road lounge is more about good whiskey and a good cigar. On every cruise my husband and I go and enjoy this, not this time. The humidor cigar room was loaded with all cigarette smoke. Horrible. Another issue is the private island. Big issue. We could not take the tender due to wind and safety. Well NCL get going on building a dock. Royal Caribbean has one on all their private islands. People pay and should get what they pay for or issue everyone a cash refund for that day lost. Horrible. We also were taking my mother's sister and her husband on this cruise but she got terribly ill and could no longer travel. Well people, travel Insurance is giving us a hard time. We hhaveall rhe doctor notes and they are still fighting us. Travel Insurance does not guarantee you anything, even with good reason. Good luck! Read Less
Sail Date: February 2019
The for slow about 45 minutes to an hour to get our food in the Manhattan room took a bow and Savor and taste about 30-35 minutes the activities will great set for two shows they were born shows for after midnight in the male vocal group ... Read More
The for slow about 45 minutes to an hour to get our food in the Manhattan room took a bow and Savor and taste about 30-35 minutes the activities will great set for two shows they were born shows for after midnight in the male vocal group they put you to sleep. In the Manhattan room it's very loud they have music every other day. The game shows with funny and fun the dance classes fun to watch and learn. 60% of the ship granny generation. There's nobody that was under the age of 30 made a 1/3 of the ship and there we're only a hundred kids on the ship on this Cruise. Course of man was a great show all ages is very hilarious to watch it kept you entertain and they came out into the audience gave away two people. We saw a guy in the headliners Club she was 18 and over he was hilarious and raunchy. There was a a woman in a band named Victoria who voice was excellent must see. Read Less
Sail Date: February 2019
We picked this cruise because of the time frame and the itinerary. We had not been to these ports before and will not pick this itinerary again. Ports were okay but just not for us. We loved all the special attention we received in ... Read More
We picked this cruise because of the time frame and the itinerary. We had not been to these ports before and will not pick this itinerary again. Ports were okay but just not for us. We loved all the special attention we received in the dining rooms casino and shops which was probably due to our haven status. The staff were super great. The ship was large but noticed that smokers filled the 678 Ocean Place with smoke for the entire cruise. A better ventilation system is needed. Our room was spacious and we loved the balcony........spent most of our time there instead of the haven courtyard. NCL freestyle cruising suited us to just do nothing and sometimes do a little of something (see a show, bingo or sunbathing) We are now planning our next cruise and hope it is on the Escape. Did I mention that I loved the shops on board? Loved the "Life is Good" store the best. Read Less
3 Helpful Votes
Sail Date: December 2018
Let me start by saying I love to travel, especially to Caribbean islands. I particularly love vacations filled with nature, adventure and exploring new places. I've traveled quite a bit over the years, so I know that a big part of ... Read More
Let me start by saying I love to travel, especially to Caribbean islands. I particularly love vacations filled with nature, adventure and exploring new places. I've traveled quite a bit over the years, so I know that a big part of traveling is keeping things in stride and going with the flow. With this cruise vacation, however, my patience was tested even before getting on the ship. First the long line to drop off luggage, then the REALLY long line to go through security, then the line to check in, and finish that off with a line to get your picture taken and pretend you're having fun while still bundled in winter coats. Once on the boat my main complaints how smokey it is. The design of the ship is just terrible. They put the casino (where they allow smoking) in an open area around a 3-level atrium. And on these 3 levels are most things you'd want to enjoy on the ship--restaurants, comedy club, lounges, shopping, theatre, etc. The smoke is not contained at all, but wafts throughout these 3 floors. Complaint #2: The Garden Cafe. The very first morning of our cruise we went down to breakfast at 10:15 am (an unusually busy time, maybe?) and I just wanted to cry. The place was packed. The three of us waited a long time to get our food, but then walked around and around the place and could not find a place to sit. I was prepared to eat standing up, but then couldn't find any utensils to eat with (I later learned they're kept on the tables). People without any food were saving tables all over--a problem we also experienced with pool chairs, seating in the lounges, the theatre, you name it. This was one crowded ship. Another thing...I was thinking such a big cruise ship would have plenty of variety and I would be able to find enough things to eat. I normally eat a diet of mainly vegetables with a little meat. At breakfast there was not a vegetable to be found, unless you count the tablespoon of spinach in my omelet. It was pretty much a buffet of meat and sugar. On the positive side, the entertainment was really nice. "After Midnight" was absolutely awesome! Wow, what talent. I left wanting to see what else those performers might be able to do. "The Brat Pack" was OK. The staff talent show at the end was cute. The comedians were on board were great--Spencer James and Flip Shultz, as was Ben Nemzer, the magician/comedian. The Adele tribute artist (Chelsea something) was great. One suggestion for Norwegian: quit shining those strobe lights into the eyes of audience members! It happened at every show we saw in the theater. The overall vibe of the ship just wasn't for me. Maybe it was because this cruise spanned over New Year's, but there were so many drunk people everywhere. Surprising, since it seems it would be awfully expensive to get drunk on that ship! Also, I felt nickel-and-dimed. Extra $ for internet service, extra to use a Norwegian app that lets you text others on the ship while out at sea, extra for some of the entertainment and restaurants, $6 for a bottle of water from the bar, and so on. Read Less
Sail Date: December 2018
We had a wonderful time on this cruise on NCL Escape which left on December 9, 2018 from New York. We were previously on this ship in November 2017 when it departed Miami for a 7 day Western Caribbean Itinerary. This was our 3rd cruise ... Read More
We had a wonderful time on this cruise on NCL Escape which left on December 9, 2018 from New York. We were previously on this ship in November 2017 when it departed Miami for a 7 day Western Caribbean Itinerary. This was our 3rd cruise with NCL, and we thoroughly enjoyed it. My wife travels in a wheelchair with me, so we had to book this 2 years ago in order to secure one of the wheelchair accessible balcony cabins, which was wonderful as well. Embarkation of the ship was a breeze, and we arrived at our scheduled time of 10:30 AM, and were onboard with our bags dropped in the room by approximately 11:30. As soon as we got onto the ship we went for lunch which was great. Our dining experience on Escape was fantastic overall. We ate in many different venues of the ship, including the Manhattan Room, Cagney's, Le Bistro, Teppenyaki, Margaritaville, and the Garden Cafe. The majority of our dinners were eaten at the Manhattan Room which is on Deck 7, Aft. We had a wonderful waiter, Archinta Patra who looked after each and every one of our needs, and make sure nothing went wrong at all. We also had a great Maitre' D', Moises Fernandes, who ensured that nothing was missed during our dining experiences. We also had at the 4 night specialty dining package as well, and went to the specialty restaurants mentioned above, and all were great, both in service and food quality. For Port Excursions, we mainly did our own thing at each and every one of the ports. In St Thomas, we took a cab into town from the Havensight Cruise Terminal, and walked around the old town of Charlotte Amalie, which was very enjoyable. There are many interesting little shops and boutiques located there, and I would recommend it as a must if you haven't done it before. In Antigua, our second stop, I organized an Island Tour for both the Cruise Critic and Facebook cruise groups, through a local tour operator, Emelda Frank. She took us on a 5 Hour tour of the island, and we saw all the fabulous things that Antigua has offer, including the spectacular Shirley's Heights and Nelson's Dockyard. If you haven't been to Antigua before it is a must. The great thing about this tour is that she was able to accommodate my wife in her wheelchair, and we were able to experience everything that the island has to offer. Our next stop after this was Barbados, where I met up with an old high school friend, and he showed us around the island. Barbados is wonderful, and I would recommend doing an Island Tour if you have the chance. Our next stop was St Lucia, where we did a COSOL tour of the island which took the entire day. We started first thing in the morning at the ship, and saw the entire island for the most part, including the Volcano, Pitons, Sugar beach, a speed boat ride, rainforest drive, and many of the other beautiful scenery that the island has to offer. I would also highly recommend this tour as well. Our final port stop was Basseterre, St Kitts, where we went to Reggae Beach for the day. I am not a big fan of St Kitts, probably my least favourite island of the itinerary. The reason for this is, there isn't a lot to see and do if you've been there multiple times. I would recommend an Island tour the first time, but other than this, the island has some great beaches and a lot of adventure tourism, which we can't partake in, due to my wife's physical requirements. The on ship activities were very good overall. There were a couple of things that could have used a little bit of work in this department. My wife and I are big trivia fans, and we participate in pretty much all of the trivia events that are offered onboard during the sailing. The one thing that could be worked on here is repetition of questions. With exception of the Progressive Trivia and specialized theme trivia, we saw some of the questions multiple times. Perhaps they could add some more questions to the rotation perhaps so that this doesn't happen in the future. On our previous sailing on the escape last year, we were a big fan of the District Brew Pub, and the live entertainment that it would offer in the evening with a piano player. On this sailing, we tried the venue twice, and had to leave, due to the excessive volume of the piano, which drowned out the singer's voice, to the point we couldn't hear anything. Perhaps this could be improved in the future. The themed parties, ie 70's, 80's and 90's parties were OK, but not as good as the same events on the previous sailing last year. I think that this might have had to do with the cruise director's choices of music, as the director we had last year was exceptional, and the parties were unforgettable. The Service on the ship was wonderful as well. We experienced no issues at all from members of the crew, and the Hotel Directors staff including the Director, Deepak Punia, Assistant Director, Roland Schrock were both excellent, and made sure that all of our needs were looked after. Additionally, the Food and Beverage Director, Kivanc Ucar was fantastic as well. All in all they were excellent, and I would recommend the ship to anyone who asks. I would definitely book on Escape again, depending on the itinerary offered. To summarize, the cruise was very enjoyable, and we had no major issues during the sailing at all. Thanks again for a great cruise NCL. Read Less
Sail Date: November 2018
This was our 4th Norwegian cruise. I love Norwegian, but hated the Escape. Too Big, Too Loud, Too many people. Do not like the atrium. Everything happens in the atrium. Why? Always crowed, people milling around even if they were not ... Read More
This was our 4th Norwegian cruise. I love Norwegian, but hated the Escape. Too Big, Too Loud, Too many people. Do not like the atrium. Everything happens in the atrium. Why? Always crowed, people milling around even if they were not there for what ever was going on. Cooking demo, could not hear because they was a loud and noisy crowd upstairs at O'shannahans. HAD TO WALK THROUGH THE CASINO, WITH MY GRANDKIDS TO GET TO THE MIDDLE OF THE BOAT!!! You could smell cigarette smoke every where, it was disgusting. As usual had wonderful meals at the specialty restaurants, however was a little disappointed in Morderno, table of six, service was very slow. Had problems with the elevators. My husband uses a scooter, waited 10 to 35 minutes to get elevators that had room so he could drive on. I no not understand why Norwegian does not have dedicated card access handicap elevators. We will probably cruise Norwegian again, but not on the Escape or any of the sister ships. Read Less
Sail Date: September 2018
The ship has 2 sets of elevators fwd and aft. Lots of restaurants to choose from and specialty dining facilities. We sailed in a group of 12 and all had a great time on all the activities we participated on. Hurricane Florence did not ... Read More
The ship has 2 sets of elevators fwd and aft. Lots of restaurants to choose from and specialty dining facilities. We sailed in a group of 12 and all had a great time on all the activities we participated on. Hurricane Florence did not even bother us during our sail. The escape has a couple of venues. Food republic, and tapas. Both were excellent, Bayamos for seafood! Great sushi at food republic. Had lunch there twice. Tapas had wonderful small plates. Prices were very reasonable. quality of food and service at main dining rooms was great. Cagney's had the same quality of food as usual. In fact the lobster bisque was excellent. Had a lobster at the seafood restaurant. It was just perfect. But everything else was wonderful. District brew house was a nice place to relax, read and have a beer. Buffet selections at the Garden Cafe will give you a wide variety of food from soup, pizza, burgers to main dishes. They even had an Asian Station on both sides of the serving area. Good job for the captain for keeping us safe and for the sunny weather in his navigation and keeping us posted during a medevac close to Nuntucket. The cruise director (Mandy) and her staff made all the activities enjoyable like the win, loose and draw: family pictionary, dancing with the stars, crew staff talent show, although at the 5:00 Bar Somewhere, karaoke selection was very limited, they could have more. Read Less
4 Helpful Votes
Sail Date: September 2018
We went on this ship for a family wedding. When the ship was diverted because of the weather the Customer Service Rep refused to help in any way. No wedding for the Bride and Groom or the 21 people they brought on the boat with them! ... Read More
We went on this ship for a family wedding. When the ship was diverted because of the weather the Customer Service Rep refused to help in any way. No wedding for the Bride and Groom or the 21 people they brought on the boat with them! Exteamly poor customer relations. The ship is also very poor handicap accessible. They charge a lot for a handicap room and the bathrooms throughout the ship designated for handicapped were always locked. The regular rooms doorways were too small to fit a small walker through and the narrow hallways to the rooms constantly had the housekeeping staffs carts blocking access. We were very disappointed in the way the ship handled the reroute, there were many possibilities to give their passengers a worthwhile trip instead of just floating on the water with no possibility of any port visits. The one stop the ship did make I was unable to get off the ship die to my handicap so I was stuck on the ship for 7 days. Read Less
3 Helpful Votes
Sail Date: September 2018
Our Bermuda trip was sadly detoured because of hurricane Florence. We were OK with going to Bahamas, but at the last minute, we didn't stop there. It was upsetting that we didn't get any credits for missing ports. My friend ... Read More
Our Bermuda trip was sadly detoured because of hurricane Florence. We were OK with going to Bahamas, but at the last minute, we didn't stop there. It was upsetting that we didn't get any credits for missing ports. My friend on Carnival received a $50 credit for a port she missed on her cruise last month. Restaurants - -The new tapas bar Pincho was my favorite hidden gem. The menu is exceptional, so I didn't understand why it was always empty. I think many of the cruisers don't understand the tapas concept, but I hope they don't close it. The restaurant closed early at 10pm. As a tapas restaurant, it should be open much later! The best things on the menu were the scallops, shrimp, tomato bread, grilled sirloin, and salmon. The sangria was amazing too. -Bayamo, the new seafood restaurant was a big disappointment. The servers werent properly trained and we were often without silverware and empty glasses. The huge crab legs for $8 were a steal and delicious. The oyster rockfellers were very disappointing. The thermal spa was a peaceful sanctuary away from the ship chaos. I do not regret getting the a spa room. The mini golf is a bit dated and wish they would upgrade it. The breakfast at the buffet it the best. The buffet lunch was very bland and everything was very salty. I wish there was more healthy food at the free restaurants. Everything seem very salty and cream heavy. The music was fantastic all over the ship. My favorite was Orly who played Santana hits in the atrium. There was a great columbian duo in the Manhattan room. I liked how they dont rush you through the manhattan room and you can linger as long as you like. The comedy shows were all sold out immediately and the standby lines started over an hour before the show. I wish they would put a better system in place so people dont waste so much time standing around. It seems like NCL is moving to an entirely a la carte model as more dining and entertainment come with a fee. Read Less
Sail Date: August 2018
No flight to worry about or how much your suitcase weight or having to pack 3 oz sunscreen and toiletries!!! Just go to the pier and welcome aboard !! Try to get there early if possible so you can get in and book restaurants and ... Read More
No flight to worry about or how much your suitcase weight or having to pack 3 oz sunscreen and toiletries!!! Just go to the pier and welcome aboard !! Try to get there early if possible so you can get in and book restaurants and entertainment. Is a HUGE cruise over 4000 passangers so hard to find chairs by the pool area but pleanty of chairs all over ( just NOT by the pool), Has a private pool but all sold out by the time we go in ( 12 PM). They have an amazing water park for adults and children. They also have a small children pool area separate from the adult only pool area. Lots of bars and restaurants - the longest wait was 10 minutes. Great entreatments and crew was super friently !!! Has a large gym with all modern equipment - very clean and not as crowded. Read Less
1 Helpful Vote
Sail Date: July 2018
It was my first time in a cruise, and I love it. The rooms are great, all the restaurants have excellent service and delicious food. Great for families, couples and singles. We were a big group and we enjoyed every minute in it. The staff ... Read More
It was my first time in a cruise, and I love it. The rooms are great, all the restaurants have excellent service and delicious food. Great for families, couples and singles. We were a big group and we enjoyed every minute in it. The staff is great. We left from NYC and embarkation and disembarkation was easy. I read many reviews before I left and I do not understand why some people were disappointed. We danced every night in all different clubs, the drinks in our packet were included and they were excellent. I did not pay a cent during the whole week, they gave us $100 credit and I did not use the whole amount. Bermuda is beautiful and it is very easy to go in and out of the ship. Specialty restaurants are great, but the restaurants included are very good too. I will definitely be back on a Norwegian Cruise again. Great staff names: Donnamme Caballug Dylan Chandra - Wine Steward Frederick Bailon- Bar Waiter Read Less
2 Helpful Votes
Sail Date: July 2018
I have cruised 15 times prior to this cruise on 3 other lines so I have lots to compare my experience to. There are only a couple of areas that I thought were better than past cruises. PROS: * Selection of food at the Garden Café ... Read More
I have cruised 15 times prior to this cruise on 3 other lines so I have lots to compare my experience to. There are only a couple of areas that I thought were better than past cruises. PROS: * Selection of food at the Garden Café buffet. They have all types of hot, cold, international, grilled, soups, salads, sandwiches, etc. The staff there was also exceptional where they will bring you beverages or help carry your plate to your table. * Our O/V family stateroom had double sinks and a tub! (See more below in my cabin review) * Howl at the Moon piano bar was fantastic. * Bermuda, although very expensive, was absolutely gorgeous and would go back! * Heritage Wharf, where we docked, is a great little area if you want to some light shopping, eat and drink outside the ship without taking a cab. There's even a free trolley that makes stops along the way if you have difficulty walking. Also, Snorkel Park is a man made beach about a 5-7 min walk from the ship where they have chair and watersports rentals, food and drinks for $5 admission. The only bad thing is that it is VERY rocky to go in and out of the water, BRING WATER SHOES!! CONS: (This may take a while) 1) The embarkation process could have been so much faster had NCL had you set up your onboard account online. 2) Big issue with wine I put in my luggage. NCL policy on the site reads as follows "Guests may bring bottles of wine and champagne on board. When bottles are brought on board and served or consumed in any restaurant, public room area or in their stateroom, a corkage fee will be charged according to bottle sizes" When I opened my luggage I was greeted with a paper saying I violated the policy and my bottle was confiscated and will not be returned until I pay the fee or they will hold it until the end of the trip. WHAT VIOLATION??? You said I could bring it on board!!!! I spoke with management and they apologized and opened it free of charge. 3) No straws on board. In an effort to clean up the environment, NCL has stopped using plastic straws. This is a great thing but there should be a metal or paper replacement for those with medical conditions who need them and at least wooden stirrers to stir the drinks. 4) WiFi is horrific! My roommate got the Social Media package and paid $88 for a week of almost unusable service. 5) If you are not near the pool area, no one will come around to take a drink order. I was a deck over and a bit forward from the main pool for about 3 hours and not one person came by. 6) There is only 1 main pool which is about the size of my neighbor's pool. Try fitting 4,000 ppl around there. Aside from that, kids take over that pool and the hot tubs when they have their own water park and same size pool. 7) The design of the ship is absolutely horrible and it’s too just too big yet it was designed for a lot less people. a)There are only elevators at the front and back of the ship. I went with someone who uses a cane and has trouble walking a lot or using stairs. When she had to go from the middle of the ship on one deck to the middle on another deck, she would have to walk back to one of the elevator banks and walk back across. b) The buffet is set up only in the back of the ship whereas other ships have buffets spread out across the middle and back so you don't have to walk a mile for food and drinks. c) There is only 1 towel stand to get your pool towels from. d) THE JOGGING TRACK! My biggest pet peeve. How do you have a track going around a regular deck, just over the main pool, where there are lounge chairs, a restaurant, bar and even service bins being moved??!!! To avoid this I got up at 5:30AM only to find they had just hosed it down making it impossible to run without slipping because it's just a wooden deck (not a rubber track) UNREAL!!! e) The sliding doors do not open automatically, you had to tap a button on the door or wall. If you were carrying drinks or food, it was very inconvenient. f) We were lucky enough to have a cabin on the same deck as the kids clubs. They were running around top speed at all hours and even chose to start knocking the cabin doors at midnight. When we opened the door and yelled at them, they called the cabin and hung up. WHY WOULD YOU PUT KIDS ACTIVITIES ON THE SAME DECK AS CABINS???!!!! 8) They nickel and dime you for everything!! a) Subpar food in all dining rooms and service, while pleasant is EXTREMELY SLOOOOOOW! Breakfast, in less than half empty dining room, took more than 30 mins on 3 occasions; Waited 25 mins for drinks one night that came after the meal was served and on the last sea day I went to Food Republic for lunch to go as soon as they opened and ordered 3 items on the same ticket yet each one was brought to me 10 mins apart and they somehow seemed very confused. However, when we chose to pony up to go the a la carte Italian restaurant, the food was very good but the portions were on the small side. EX. My friend ordered the gnocchi app ($8) and there were 5, yes FIVE, regular sized gnocchi on the plate. I got the entree sized portion Linguini Cioppino ($15) and was rewarded with 1 clam, 1 mussel, and cut up pieces of shrimp and fish and about 4 forkfuls of pasta. b) Want to go to a show on board? You can catch a free one at 12:30PM or 6PM. Oh, what's that? You're out exploring the island, poolside or having dinner? No worries, you can pay us $20 to come at 9PM. c) Rip off shore excursions. $45 for a 4 hour trip to the popular beach about 30 mins away. No thanks, I went outside to the government regulated mini buses (Prices are posted and they cannot rip you off) and paid $7 each way and stayed the entire day. Bermuda island tour $109 PER PERSON for 5 hours through NCL...went the next day to the same stand and got a 6 hour tour for $60. BOOM! 9) The freestyle thing is not for us. We like going to the same dining room (with the exception of maybe another special meal), at the same time and having the same waiters that know your name and preferences. I like getting dressed up for dinner and going for "a night out" and I just didn't feel it on this ship. I've heard this is pretty much the way they operate all their ships so needless to say, we will not be back on NCL. Despite the mixed reviews, we gave it shot and were highly disappointed. Read Less
Sail Date: July 2018
First time on this ship. Been on Breakway several times. This ship is bigger and better. Only thing better on the Breakaway is Fat Cats. Big mistake IMHO. The 5 o’clock somewhere lounge that replaces is wasted on Karaoke. Wandered in ... Read More
First time on this ship. Been on Breakway several times. This ship is bigger and better. Only thing better on the Breakaway is Fat Cats. Big mistake IMHO. The 5 o’clock somewhere lounge that replaces is wasted on Karaoke. Wandered in a couple of evenings and found the place practically empty. Bring back live entertainment if you want to sell drinks in that place. The Skyline lounge is so much better than the Bliss Disco. MDR food was good. Not enough vegetarian selections in the specialty restaurants which was disappointing for my wife. Le Bistro had only one entrée and one appetizer that were vegetarian and both were tasteless. NCL needs to step up the number of specialty restaurant selections and the quality to make it significantly better than the MDR. Otherwise, why go? Looking forward to going on the bliss next year to Alaska. It appears to be even better then the Escape Read Less
1 Helpful Vote
Sail Date: June 2018
Our family took this cruse to celebrate our parents 50th wedding anniversary. Our party was a total of 8 people. It was great quality family time, we ate together every night, the services and crew were so friendly and helpful. The ... Read More
Our family took this cruse to celebrate our parents 50th wedding anniversary. Our party was a total of 8 people. It was great quality family time, we ate together every night, the services and crew were so friendly and helpful. The specialty dining was outstanding, but the buffet was just as goo. We attended two shows and the quality of the production exceeded our anticipation. The pool deck had plenty of room, chairs and friendly faces. We loved Spice h20 and the Grotto Once docked in Bermuda the access to the ferries was great only a few hundred yards from the ship. This was our first Norwegian cruse (my wife and myself) and we will be taking another. I will recommend to friends and family for the quality of the food, staff, entertainment & experience. Our cabin attendant Jose went above in beyond to ensure we had everything we needed. Sincerely, Henry Read Less
Norwegian Escape Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.9
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Service 3.0 4.1
Value For Money 4.0 3.7

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