2 Helpful Votes
Sail Date: September 2014
Paid top price for this cruise on the Oasis of the Seas from Barcelona to Rotterdam and bought a drinks package how if I had know what I know now after just arriving home I would have spend my money on another cruise. The main problem is ... Read More
Paid top price for this cruise on the Oasis of the Seas from Barcelona to Rotterdam and bought a drinks package how if I had know what I know now after just arriving home I would have spend my money on another cruise. The main problem is that the ship was going into dry dock in Rotterdam and I suppose that Royal Caribbean just wanted to make as money as they could whilst sailing over from the USA and I total agree with other reviews is that is a fantastic ship but badly let down with customer service it as if the crew had lost interest in any form of service .Also with the drinks package the last thing I expected was as the cruise went on to be told we have sold out of that drink or there was none left .The food was well poor in all the restaurants along with the service, for example ordered ice cream but no spoons yet I was offered a fork by one member of staff and when some spoons did appear the ice cream had melted ,dropped a knife on the floor and the waiter just picked it up and walked off with it and did not bring a replacement even though he saw it what had happened. The list goes on and on it is if the crew where just not interested in the guests. The best bit was when we docked in Rotterdam we had to be off the ship by 7-30am for a transfer by coach to Amsterdam airport for a 2pm flight all booked through Royal Caribbean even driving through the rush hour traffic we still arrived at the airport by 9am that is 5 hours before our flight then to discover that checking in for our flight Royal Caribbean had forgot to sanction the E ticket not only for my wife and I but another 15 people on that flight , so asked the Royal Caribbean people at the airport who even though they where all dressed in the Royal Caribbean uniform and holding up boards with Royal Caribbean on it said it was nothing to do with them as they where just the handing agents, so after two hours of phoning Royal Caribbean myself on my mobile phone and had given them a BA email address at the airport it did after now a more waiting a total of four hours come through , Never again will I sail with Royal Caribbean as they treat there guests like cash cows sell sell every where on the ship and once you are off the gangplank wash there hands of you.Perhaps I was expecting to much but service and manners cost nothing just after all that's what we pay for and just because it is a big ship does not escuse they way they treat guests Read Less
1 Helpful Vote
Sail Date: September 2014
OVERVIEW: magnificent ship architecturally - really amazing - offering good shows, live music and activities - but that is it - otherwise a real disappointment. The lack of customer service started even before we set sail. BOOKING: we ( 2 ... Read More
OVERVIEW: magnificent ship architecturally - really amazing - offering good shows, live music and activities - but that is it - otherwise a real disappointment. The lack of customer service started even before we set sail. BOOKING: we ( 2 adults) booked early direct with RC in order to get the boardwalk balcony cabin that we really wanted. Paid, booked shows and my time dining, printed out luggage labels and documents- some days later went to print out setsail document only to find a completely different cabin number showing up - a cabin that we had no interest in. To cut a very long story short, it would seem that someone had changed the cabin without any contact with us at all - no explanation, no apology - nothing. After many phone calls and emails I finally was told that the change was because they had decided to revitalise certain cabins whilst at sea and I was eventually offered a cabin more in line with the original one I had booked. This did not excuse the change without notice or explanation and so I complained to the CEO's office. This resulted in an apology and an onboard credit. The credit did not appear automatically and we had to get the front desk to chase it up - appeared on day 4! (Having booked shows and dinner times to suit might as well not have bothered as most of shows had changed their times????????????????????? ) We live in Spain and so drove to Barcelona and parked in the Twin Towers parking, which is quite close to the cruise port – a short taxi ride away. Check in was efficient and took no time at all . Actual embarkation was a bit chaotic. DINING was a disaster. Even having a my time reservation system there was invariably a sizeable queue at the main dining room. The main dining room was not open for lunch on port days and remaining lunch time facilities totally inadequate - especially the Windjammer. Having paid over 3000 euros for 2 people for a 5 day cruise I was not amused at having to search for somewhere to sit and then to have to listen to announcements telling guests to vacate tables as soon as they had finished. There were other venues but again with seating problems. All in all quite an undignified experience. Food offerings overall were adequate – no more. CABIN and bathroom adequate but very basic. There are drinks available to buy in the fridge but it seems you are expected to use the toothbrush glasses. No what I would call bath towels - hand towels and towels a bit bigger than a hand towel. Bedding a disgrace - the duvets were just bags of large lumps around empty spaces with no filling at all - the attendant told me they had always been that way!!!!!!!!!!!!!!!!! The mattress topper hanging out of an unzipped cover. We booked this mini cruise primarily to see the ship - which we did, and size wise we thought it incredible - but we did not expect to be so disappointed with everything else. We would have done the behind the scenes tour but at $150 we thought it over the top. Maybe our expectations were too high - we were expecting something better than a floating holiday camp. We were expecting the customer service and organisational standards of other cruises (including a previous RC cruise on Navigator of the Seas) Will revert to less sensational but more enjoyable cruise ships.   Read Less
1 Helpful Vote
Sail Date: September 2014
We used the opportunity of Oasis being in Europe for some days before going on dock in Rotterdam. Overall very impressive, most things said by other people, just to add: - sometimes you miss the feeling of being on a ship. E.g. all ... Read More
We used the opportunity of Oasis being in Europe for some days before going on dock in Rotterdam. Overall very impressive, most things said by other people, just to add: - sometimes you miss the feeling of being on a ship. E.g. all restaurants (besides Windjammer) facing inside the ship. While having a brilliant steak at Chops Grille you look out on bushes and trees of central park. - Windjammer Marketplace was too crowded all the time. We tried several times to go there but found always a long queue. And I hate queueing!!! We were told by other guests that there were announcements within Windjammer to make space for following guests - so hurry up while eating????! - we ended up in Chops Grille / IZUMI / Seafood shack.... all of them offer delicious food but you have to pay extra (And by the way, we do not like the main dining room on Royal Caribbean Ships - too big too crowded too much conversation with other guests and waiters) Nevertheless it was astonishing that there is plenty of space on the ship - even on days at sea (if you don't mind the wind go to the sun deck on deck 14 - lots of space!). We had a good time, but prefer smaller ships for future cruises Read Less
Sail Date: September 2014
Review OA in Europe Oasis was coming to Europe. And we had to book it! It really didn’t matter where the ship was going to, we had to be on it! So we booked the day it went on sale in the UK in April 2013 and then had 17 months to wait ... Read More
Review OA in Europe Oasis was coming to Europe. And we had to book it! It really didn’t matter where the ship was going to, we had to be on it! So we booked the day it went on sale in the UK in April 2013 and then had 17 months to wait and plan…. We flew out to Barcelona the day before and spent one night in the Acevi Villaroel which is a nice little hotel with a small pool, around 10 minutes’ walk from Placa Catalunya. We had drinks at the rooftop bar at Hotel 1898 and then a very good dinner at a restaurant called Teller de Tapas in the Ramblas. Recommended. The next day it was up early and in a taxi to the port. So excited to see Lady O for the first time and she did not disappoint. In fact she was actually berthed at 2 of the terminals in Barcelona and in the run up to the cruise we had received several mailers to advise us. If you were in an Aft cabin you went to Terminal B and if you were at the front you went to Terminal A. As we approached the cruise terminals there were banners hanging from the lampposts reminding you to know which one you were heading for. Cab drivers were stopped and given a card with A or B on it so they were only allowed into the correct terminal..It really was very well organised indeed. Check-in and boarding was possibly the swiftest we have ever known and we were on board by 11.15. Overwhelming, stunning, impressive, how on earth does she float and move….. I think we ran out of superlatives to describe her. But most importantly our reoccurring thoughts were “how on earth do they hide 5000 people” as we had been most concerned by crowding issues. Especially as our most recent cruises have been with Azamara! The organisation and the flow of people throughout the ship was amazing. OK it was a little crowded on the RP for 70s night and in the Solarium for the Vodka party but you would expect that! We had a Boardwalk balcony on deck 11 and it appears that the cruisers of Europe are not aware of the Secret Balconies as we had it pretty much to ourselves for the duration. It is such a shame that these are being turned into cabins during her dry dock, so we feel really lucky to have experienced it. We had pre-booked 3 restaurants, and we got $30 OBC for this, and we had also pre-booked all the shows we wanted to see (despite being told by the Guatemala office that pre-booking shows no longer happens on Oasis and you book on board…). .However we never actually went to any show at the time we booked, we just went at different times, we were never checked at entry so I’m not really sure about the point and pressure to prebook. As Diamond members we enjoyed the services of the charming Ed in the DL. The DL is going to change to a location in the Dining room, which is another shame as it was nice to sit out under the umbrellas and watching the action below on the RP. The new DL will have sea views though. We noticed that the Diamond gift has also been changed from the cellophane wrapped gift box to a simple 2.5oz packet of Butter Shortbread Cookies. Perhaps an economy drive, but we did bring the packet of cookies home with us whereas we never opened or sampled anything in the cellophane wrapped box. The internet options were annoying in so much as we had a credit of $29.95pp but there was no plan to that value so you either bought a cheaper plan at $19.95 or lost the rest. I got 60 minutes for $29.95. There was an unlimited plan for the 5n voyage for $99.95. Other niggles we found were, that despite requesting our bill to be settled in $ and despite highlighting this option on the SetSail pass in bright dayglo orange, they seem to have missed this and we were invoiced in GBP. We also had issues with the photos – where we requested one to be printed and it was not of us! When I took it to the desk the lady said ‘are you sure this isn’t you’! Doh…..So that didn’t work very well! There is obviously no one proof reading the Cruise Compass as there were some glaring errors – such as the port being listed as ‘Barcelona, Spain, Florida’…..and announcing that you can see a show again on Saturday. Very nice to know but we got off on Thursday. It is little things like this which need a little more attention to detail. That aside, the cruise itself was fabulous. We were impressed, we thought the quality and variety of food offerings on board were excellent. We had lunch at Giovannis when we boarded, which is a good tip picked up on CC. This costs $15pp at lunch; and then had a light tasty Tapas meal in Vintages that night. This only cost around $15 for both of us as we had a few dishes and they are very reasonably priced at $3 -£4 each. We had a wonderful meal in 150 Central Park ($40pp) where the chocolate desert was the best I have ever tasted, and we also enjoyed the Seafood Shack (we don’t have anything like that in England). We also dined in Izumi which has ALC pricing and this came out at around $45. We also ate dinner at Chops; the menu has changed, it has been cut back, and despite having a $35pp cover charge, the were additional steaks at a further supplement, and the size of the fillet steak has shrunk from 8oz to 6oz….You no longer get the lovely basket of various breads and dips; now it is a prezel bread and some rather nasty fishy tasting butter. This was the most disappointing meal IMO. I am also aware that we paid for every dinner on board as a supplement and did not dine in the MDR; and this is because we were trying to sample as much as possible in the 5 short nights. We would never be this extravagant usually! That said, most venues were empty. Perhaps the Europeans begrudge paying extra on top of their cruise fare?! One lunch we sampled the Solarium Café which we found a little bland and disappointing (so much so that I have now cancelled our reservation for dinner there when we sail on Quantum). We got our burgers at Johnny Rockets, and also we had lunch at the Park Café but sadly never tried the famous roast beef sandwiches; we had breakfast there a few times, and also had breakfast at the Wipe Out Café where you can get eggs/omelettes to order. We only ate in the MDR once and this was at the Dreamworks Character Breakfast. There were not many children on board so I think this event was a bit ‘flat’…..and I think that now they charge $10pp for this experience it is not worth it. We were also impressed with the décor and art on board, and several little features reminded us of the Solstice class of ships which we love, such as the bathroom layout, the little leg shaver bar, and the dim lights in the bathroom. We had the drinks package and found the choice of wines and cocktails to be better than we expected. I was amazed that drinks like frozen berry margaritas were included We had planned our activities on board, we even had a spreadsheet to follow….after all, it is hard to fit in 24 bars in 5 days (but we did try…). We thought the shows were very impressive, perhaps some of the best we have ever seen on a cruise. The Oasis of Dreams was amazing viewed from ‘above’ from the secret balcony and we just loved Come Fly With Me. But it was only a 5 night cruise and there was so much we never did, we did not drink in Boleros or the Schooner Bar. We did not get to the Comedy Club, the Jazz Bar, we did not watch the Ice Show, we never set foot in the WindJammer…heck, we will just have go on again…! Disembarkation was equally smooth. We had arranged to leave our luggage with DW Consigna. Their stall was right outside the terminal and for €10 per bag they took our luggage and delivered it to us at the airport 10 hours later. An excellent service. We caught the Blue Bus over the bridge for €2pp and then had a very enjoyable day walking around Barcelona. We had drinks at the impressive W Hotel, a wonderful Tapas lunch on the beach, then we walked back via the old town to catch the airport bus for €5.90pp back to the airport. In summary. Excellent, Overwhelming, Stunning and Impressive!   Read Less
1 Helpful Vote
Sail Date: September 2014
The ship is an engineering wonder with magnificent facilities but the service on board was appalling because it is apparent that the officers are conspicuous by their absence and do not communicate with the crew. The cruise on The Oasis ... Read More
The ship is an engineering wonder with magnificent facilities but the service on board was appalling because it is apparent that the officers are conspicuous by their absence and do not communicate with the crew. The cruise on The Oasis was our seventh with Royal C and the short cruises they offered from Barcelona afforded the opportunity to experience first hand the ship that has received so much press but without the need of travel to The United States. The exceptional service and standards we have experienced on their other ships is not available on the Oasis and the safety drill at the start an absolute shambles - staff gave guests 3 different times for the compulsory drill resulting in chaotic conditions on the 5th deck where the drill is held. Guest services are a joke and guests can expect to queue for over an hour because the desk staff are not supervised by an experienced officer and passengers should expect long delay if they require food in the restaurants included in their package when the ship is at sea We requested on their form the 9.00am departure from the ship and received tags for 6am resulting in the need to queue at guest services for 1 hour and 20 minutes to effect an alteration   Read Less
1 Helpful Vote
Sail Date: September 2014
Firstly, I would say that I am not easy to please. I'm not particularly proud of this fact but it's important to know when reading this review. So, here we go:- This ship is amazing, we had a fantastic time. Yes, the show times ... Read More
Firstly, I would say that I am not easy to please. I'm not particularly proud of this fact but it's important to know when reading this review. So, here we go:- This ship is amazing, we had a fantastic time. Yes, the show times changed but they did give you plenty of warning and you could easily re-book them. The main production was Hairspray which was absolutely fantastic. I have seen many West End productions and this was easily as good, if not better, than many. The Aqua Theatre was amazing. We saw the main production and then the 'comedy' production, both of which were fantastic. Costume changes and other small touches that made all the difference from being a good to a spectacular show. Exactly the same comments apply to the Ice show which was also spectacular and a feat to put on. We had a cabin overlooking Central Park. Before embarking, I was a little dubious thinking there may be a few trees and plants but nothing overly special. I was completely wrong it was done amazingly well with all the plants and tree together with the restaurants and cafes which really did give it a 'Park' feel. Sounds ridiculous but it's true. The promenade was also amazing. We ate at all most of the speciality restaurants and really enjoyed them. Vintages was a fantastic find with a wine list to die for!! I could go on but I think you get the drift. If you want to escape from reality for a few days, this is the ship for you! Have fun!! Read Less
Sail Date: September 2014
I've been on the Allure of the Seas 3 times before my first trip on the Oasis of the Seas, so it was nice to see what differences there were on the Oasis. I am writing a pictorial review on ... Read More
I've been on the Allure of the Seas 3 times before my first trip on the Oasis of the Seas, so it was nice to see what differences there were on the Oasis. I am writing a pictorial review on http://cruiseforums.cruisecritic.com/showthread.php?p=44201225 which goes into more detail of what I did day to day. My overall experience on the Oasis of the Seas was good. Because of the short trip, I didn't expect an exceptional service, but just the basics. I barely saw my stateroom attendant during the week, but he was helpful when required. Dinner service was ok, but this is something I have experienced 3 times on the Allure of the Seas, so wasn't expecting a lot. I am starting to take the hint that the "Recommendation of what to eat" was pretty much rehearsed and not something that the table waiters would really recommend. I could be wrong, but it's no big deal. There were a couple of days of rough seas around Italy, but nothing serious. It took me 3 days after the cruise for me to get used to being on land again. Overall my experience on the cruise was good. The 2 excursions I took were ok (Olive Oil tasting in Rome and a visit to Capri, Sorrento and Pompeii). I will probably revisit Capri, Sorrento and Pompeii outside a cruise to spend more time there and explore the area fully. The cruise director was ok (Drew). Reminded me of Joey from Friends, but without the personality. I would probably need to experience him as CD again before I can change my mind. Read Less
Sail Date: September 2014
The staff was great. The performances outstanding (Especially the aqua show). The specialty restaurants offered some of the best meals I can remember. But for the price you pay, they really take advantage of you on the little things. We ... Read More
The staff was great. The performances outstanding (Especially the aqua show). The specialty restaurants offered some of the best meals I can remember. But for the price you pay, they really take advantage of you on the little things. We paid over $1,000 for 'all inclusive' dining. Literally, you could order 3 appetizers and 2 mains if you wanted to. Yet you had to pay for soda? I don't drink soda so I didn't mind. Meanwhile, I just stayed hydrated with the water that was supplied in the room. When I got my bill I owed over $200 in water! I was shocked because there was no sign saying the water wasn't complimentary. What did they expect me to do in the middle of the night, walk down the hall and down a level to the water fountain in my pajamas? If they cared at all about their patrons they could offer the basic necessities for free. I am appalled. Secondly, internet fees were close to $45 a day. I was on vacation so I didn't want to spend much on internet....however, I did just like to check in with the babysitter to make sure everything was ok at home. Internet is not expensive these days and offering it for free or even a reasonable price will not break their bank. The 'free' dinner smelled like a retirement home. There were too many people on the boat. Overall, I felt they didn't accommodate my basic needs. Out of principle, I will not sail with them again. Read Less
2 Helpful Votes
Sail Date: September 2014
We sailed on the Oasis of the Seas on a 7 night (Med / Netherlands) cruise starting from Barcelona on 23 September. This is our fourth cruise with RC on smaller ships and there is no doubt that this ship has the wow factor - it certainly ... Read More
We sailed on the Oasis of the Seas on a 7 night (Med / Netherlands) cruise starting from Barcelona on 23 September. This is our fourth cruise with RC on smaller ships and there is no doubt that this ship has the wow factor - it certainly creates quite a stir, as we were greeted by large crowds and local press at various ports. As usual with RC the checking in (and out) was smooth and we found our ocean view balcony cabin (12608 aft) to be clean and spacious with plenty of wardrobe space and hangers. A number of people we spoke to agree that the entertainment on this ship is very good and we particularly enjoyed the comedy club which is strictly for adults. Our cabin attendant Camilla was fabulous as was the Champagne bar attendant, however generally we found the staff on the ship not as friendly as those on other RC cruises, albeit they were efficient and professional. We ate in various places and the Chops Grille remains our favourite speciality restaurant. We were however surprised that the Windjammer on this ship was no bigger than the smaller ships and the food selection not as varied…it's also the first time we have had to queue on an RC ship which does seem rather odd considering it's one of their biggest ships. The overcrowding issue also applied to the upper decks as it was not always easy to find a sun lounger which did create tension amongst certain guests when trying to make an early morning claim via placing their towel on a sun lounger but unaware that staff will remove the towel after 30 minutes if the lounger remains unoccupied. We went on a morning trip to Marbella and Puerto Banus which we enjoyed and did our own thing when we docked at Vigo, which is well worth a visit as we didn't realise how big the city is. Overall, we had a lovely time however, it felt as if there was about 1,000 too many people on this ship and therefore didn't meet our expectations in full, but we would sail again on the Oasis.   Read Less
7 Helpful Votes
Sail Date: May 2019
Wanted to see some of Europe and a cruise seemed like a good way to start. This is a port heavy cruise with very long days. You can see lots but in stops like Rome you will get just a very small taste and it's a great deal of driving ... Read More
Wanted to see some of Europe and a cruise seemed like a good way to start. This is a port heavy cruise with very long days. You can see lots but in stops like Rome you will get just a very small taste and it's a great deal of driving and walking. Private tours seem to be the way to go to get the best of each stop. We had an upgrade to a mini suite which was a welcome addition of space. The ship was fully repaired after the accident and you would never know it was so crushed. All shows and activities were running. As there is such a short period of evening time some things were not offered every day. They did try to have everything going on the sea day though. We enjoyed all the dining venues and did not do any pay dining except for Chops Lunch on the first day as we purchased The Key. The Key to us was a great benefit as we had excellent seats for all the shows we booked, full internet streaming and priority disembarking and transfers at all ports. One thing to note is there is No Lobster offered in the Dining Room on Mediterranean schedules. You could purchase it along with a couple of other specialty items separately on any night though. The service and crew were always great and they only disappointment seemed to be with the sports crew. We quite often felt like an inconvenience to them, especially on the zip line. The ship is kept very clean but does need the dry dock as planned later this year. New carpets in rooms and some refinishing of chair cushions but other than a little worn they were fine. Our room steward kept everything stocked and neat in our cabin. The entertainment was good and with The Key we had front row seats for everything. We were even able to enter on occasion without reservations to an earlier show sitting then what we had booked because of it. There weren't many small children on this cruise and I would imagine it would be hard in port with strollers. The roads and venues are really not very wheelchair or stroller accessible. We saw people really struggling in locations like Pompeii. Cinque Terre has a great deal of walking involved and most in stairs and uneven cobblestone streets. Unbelievable beautiful though. We loved this itinerary and would recommend it. Just remember you can't do everything and will need to choose your favorites or stay on in Europe for a few extra days. Private tours give you a much better look at the sites as the RCCL buses can't get into the best stops due to the small winding roads especially on the Amalfi Coast. We used Italy Tour Sharing (Joe Bananas) and they were amazing. Read Less
7 Helpful Votes
Sail Date: May 2019
This cruise was chosen as a celebration of our anniversary, and remembrance of several difficult years as family caregivers. This was a destination vacation to Europe and this cruise looked like it would introduce at an efficient way. We ... Read More
This cruise was chosen as a celebration of our anniversary, and remembrance of several difficult years as family caregivers. This was a destination vacation to Europe and this cruise looked like it would introduce at an efficient way. We arrived in Barcelona 2 days early to explore the city. Having concerns about not being able to speak Spanish within minutes we knew that this wasn't going to be any problem. The people of Barcelona could not be more friendly. We walked around a lot. It is an easy city to navigate. The Cathedral is amazing in the Gothic. The Picasso Museum doesn't get the love from tour guides as it should. If all you know is his Modernism you should check out his work and this building. A terrific visit. We ate at several cafes off the La Ramblas. Tapas are everywhere so stop have 1 or 2 and find another place. We did like Set de Born restaurant in the Gothic. The Iberco Ham, and grilled squid were the best we ever had. On Sunday we took a cab to the ship. About 20 EUR from center city. Moving through the queue was about 20 minutes. Being that the Oasis was dry docked for a month we were able to go to our cabin. Can I just say here, they say the ship is big, you see video and pictures of the ship. But when you first see the ship, it is huge! We had cabin 11650. Our Steward Deen was there to greet and welcome us. Deen was warm and engaging, he made us feel so welcomed. We wanted for nothing the entire week. We were assigned to American Icon for my time dining. Through out the week we had several servers. Each one was terrific. We did not have one dining experience that wasn't excellent. Where we live we can get some of the best food around, from steaks, any ethnic, seafood. When I had read reviews about the quality of food we were hesitant. The food was well prepared and delicious. Was the prime rib like Keene or Peter Lugars, no, but it was cooked the way I like it and was delicious. I vacation on Cape Cod, no seafood is going to be like that. The fish dinner on Oasis was delicious. We enjoyed ourselves. The first day was Mallorca. We didn't schedule any excursions. We took the bus and went to the Cathedral. It is spectacular. We used audio guide for here. We then walked the area and had a light lunch and people watched. The 2nd day was Marseille. Again we took the bus and walked around the city. It is quite hilly. Again we stopped at a bakery facing the Port and had a light lunch. The 3rd day was Florence. We used RCL tour, the history of Florence. It is a 90 min bus ride from the Port to Florence. Our guide, I forget her name, I'm sorry. Was terrific both on the bus and off. You park the bus and then walk. You walk a lot! There is so much to see and she explains what your looking at. We had lunch in a small restaurant as a group. Enjoyable meal meeting fellow cruisers. At the accadmie we were broken up into 2 groups and got a new guide. She was terrific also. You go through security check point and enter the museum. There is a lot of art here, but everyone is fixated on David. It is incredible. You stay awhile and then its back to the main square for an hour. You can shop, visit Church of Santa Croce. We decided cocktails in Florence was what we needed! Walk to bus. Sleep for an hour and a half. Shower, go to dinner, go to bed. Next morning is Rome. The 4th day. As you can see we are not going to see many shows. Up by 5am, coffee at Prommenade Cafe, light snack. Gangway by 730. This tour we joined was by Italytoursharing. This tour and tomorrows were both terrific independent Tours, we would highly recommend them. You get in a 9 passenger van and drive to Rome, about an hour away. The guide narrates while driving in the craziest traffic we have seen.Rome is Crazy traffic wise!! The driver is worth the money! The Colosseum was taken off the itinerary because of new security measures, but we park across the street and have a great view. The driver takes us to a cafe for a bathroom break and have the best cappuccino while waiting we now have an hour before going to the Vatican. The driver suggests we walk to the Trevi Fountain. He can't drive there. We don't exchange phone numbers within the group or driver. 2 people from the group separate from us and go on their own. We walk to the fountain. Its like Times Square on New Years Eve! We will never find this couple. Now we start getting harassed by the pan handlers, beggars, sellers of crap. One of the girls in our group has a guy try to get into her shoulder bag. Another lady yells at him and he disappears into the crowd but nothing is taken. This place is a dump, I'm done. We walk to the where the van is and the other couple isn't there. An hour later we meet up. Off to the Vatican. We go through the Sistine Chapel and there is nothing like it. It's what you come to Rome for. Because we lost an hour at the fountain we have limited time at St Peter's, but we got to go in and are quite happy. Back to the ship and eat. Tomorrow the last day Naples. Again up by 6. Coffee, more coffee. The Terminal in Naples is the most god awful facility we encountered. You are forced like livestock to walk the length of the terminal. Or take elevator and walk length of terminal. Get to ground level only to be forced to walk back from where you came from to walk past the crappy souvenir shops. It's worse than anything Walt Disney could dream of for picking your pocket. Envision elderly people and young families with strollers schlepping for 20 minutes just to get a bus.. A big middle finger Italian hello to the operators of the Naples Port. You and RCL should be ashamed of yourselves for such a blatant money grab. We took Italy tours sharing again. Our driver, Massimo, was terrific. He suggested driving to Positano first. Shop and have breakfast. Then drive back to Sorrento and have lunch. Then finish in Pompeii. This tour was a calm, sightseeing delight. The scenery is incredible. The food was fantastic. We had a great time. At Pompeii we met our guide. There were some guests that had mobility difficulty. The guide made sure everyone saw what they wanted and if you didn't want to go, you were put in a comfortable spot to wait. A great excursion for the end of our week. Saturday was the 1 cruising day on our cruise. It was windy and cool. There weren't many people in the pools or outside bars. This was the only time you notice how many people are on the ship. We shopped on board. Had some drinks and enjoyed the day. Sunday we had breakfast at the windjammer for the last time and off the ship by 8 am. We had an amazing time. We are already thinking of setting up another cruise but not as heavy on the itineraries. RCL Oasis of the seas, and its employees provided a terrific vacation and we couldn't be happier. Read Less
2 Helpful Votes
Sail Date: May 2019
This is a very nice ship and the crew is very friendly but as far as ports this cruise leaves a lot to be desired. If you like to do ship excursions then this ship will work for you. But if your like me and like to go out on your own and ... Read More
This is a very nice ship and the crew is very friendly but as far as ports this cruise leaves a lot to be desired. If you like to do ship excursions then this ship will work for you. But if your like me and like to go out on your own and explore away from the hoards of shipmates I would be warned. This ships itenerary is almost designed to force you to use thier excursions. Here is why. Marsielle, LaSpezia, and Civitevechcia have little to no transportation from the port. Marsielle had none. and RCL shuttle drop you off away from the sights. It was a $40euro taxi ride to town. in LaSpezia you must take their shuttle to the port entrance, then its either a $25 taxi and 45min walk to the train station where there is a good chance you will encounter a pick pocket. then a hour train ride to Pisa. In Civitevechcia (Rome) RCL provided 3 busses for 3000 passengers to the city center which was 20min away. (2 hour bus wait) then then drop you off to a taxis area for a $25 taxi ride to the train station. for a hour ride to Rome. RCL has designed this cruise and its time in port to discourage any freelance exploration. While the itenerary will say 12 hours in port. after disembarkation, busses, taxis, trains, and return you are lucky to get 5 hours. and if you get stuck on the extraordinarily poor Italian train system like we did it could be a expensive day. Read Less
1 Helpful Vote
Sail Date: May 2019
Our cruise was excellent. The Oasis of the Seas is in excellent conditions and the ship is wonderful. The route in the Mediterranean is great and the port of calls are excellent. But Royal Caribbean has some issues that are not too good. ... Read More
Our cruise was excellent. The Oasis of the Seas is in excellent conditions and the ship is wonderful. The route in the Mediterranean is great and the port of calls are excellent. But Royal Caribbean has some issues that are not too good. The food and service in the main dining rooms are not the best to say the least. If you do not go to the specialty restaurants paying extra you will not find good food and service. The specialty restaurants are excellent but at an extra cost. It seems that the only good food is the one you have to pay extra. And as always the coordination and handling of the tours is very annoying and not easy for passengers. Staff is very professional and helpful. The ship is big with a lot of people but is not a hassle. The ship has a lot of interesting attractions. Embarkation and departure of the ship was very swift and easy. Read Less
1 Helpful Vote
Sail Date: May 2019
Package was a very good deal.. This was our first cruise and it would definitely entice us to go again. So much to do and see. The music being played in central park was so nice when we were relaxing on our balcony. Every night we had a ... Read More
Package was a very good deal.. This was our first cruise and it would definitely entice us to go again. So much to do and see. The music being played in central park was so nice when we were relaxing on our balcony. Every night we had a different towel arrangement on our bed. Pranav and Tarin were our waiters for dinner a couple of nights and they couldn't do enough for us. They made our evening so enjoyable and fun. We requested them on our last night so we knew we would leave on a high. I would recommend you ask for them to have a bit of craic. The singer in The Globe and The Atlas was so nice he made us feel at home. The staff were great and definitely suited to there roles. The whole ship was an amazing experience and the entertainment was non stop. Read Less
3 Helpful Votes
Sail Date: May 2019
We did the Western Mediterranean cruise out of Barcelona in May 2019 on the Oasis. The cruise itself was OK. We did have a really good time but there are a few things we would def. change. Boarding was easy. Rooms were ready at 1pm. Food ... Read More
We did the Western Mediterranean cruise out of Barcelona in May 2019 on the Oasis. The cruise itself was OK. We did have a really good time but there are a few things we would def. change. Boarding was easy. Rooms were ready at 1pm. Food in windjammer was good. Sorrentos pizza also great for late night. The hot dog stand was meh. The coffee was awful. There is no creamer - only milk on this sailing. We did not do any specialty dining restaurants. Our server was great. We saw all the shows. Some nights there were jammed packed with various shows and other nights we struggled with finding things to do. We loved the ice skating show, come fly with me and the comedian. PALMA DE MALLORCA - We made a huge mistake by not taking the shuttle. The taxi lines were horrendous and we tried to walk to town and then catch a cab which was also a nightmare. We eventually got cabs to the Bellver Castle and the Cathedral but wasn't worth the hassle. do yourself the favor and pay the 10e for the shuttle. MARSEILLES - Took the shuttle to town 20e and then rented the stand up scooters to go all around town. It was a blast. We then took the petite train to the Notre Dame Church. It was fantastic. LA SPEZIA - We used Italytours.eu to go to Pisa/Florence. It was a long drive. Over and hour to pisa and over another over to Florence and then almost 2 hour drive back. It was still worth it. We were in Pisa for an hour and Florence for 2.5 hours. ROME - Another tour with Italytours.eu. 90 minutes to Rome - Saw Colosseum, Pantheon, Spanish steps, Trevi fountain, Piazza Navona, St. Peter's Basilica and the Vatican/Sistine Chapel. It was a long day and we were not crazy about the driver or tour guide but not sure we would have seen as much on our own. NAPLES - Took high speed ferry to Capri. Got a late start and ended up in Capri around 11am. Right when we arrived we brought return ticket. The latest time left for 4:10. Lines for bus were long so we caught a open top taxi to Ana Capri (25e) and then took the chairlift to the peak. We then hiked all the way back down to the port. From there we went to the town of Capri and over to the gardens of augustus. We got back to Naples in time for pizza before heading back to ship. SEA DAY - Though after such a port intense itinerary and rest day was welcomed - we were also ready to go home - would have much rather done the itinerary in reverse starting with sea day then 3 busy ports followed by 2 smaller ports. Overall we had a great time. Flew from Miami spent 3 days in Barcelona in advance. Ready to Plan our next vacay :) Read Less
7 Helpful Votes
Sail Date: May 2019
We chose this cruise based on history with RCL and the itinerary - Spain, France and Italy in one week! It was a great cruise, a little chilly since it was not that hot in late May and no real pool time aboard the ship - lots of hot tub ... Read More
We chose this cruise based on history with RCL and the itinerary - Spain, France and Italy in one week! It was a great cruise, a little chilly since it was not that hot in late May and no real pool time aboard the ship - lots of hot tub time at night after daily port stops and lots of walking! Oasis is a great ship, our first time aboard but we had been on other Oasis ships before - only disappointment was the Cats Broadway show - just not a good show for the cruise audience - loved other productions on RCL before, especially Mama Mia! Love all the activities and the food was very good. We used MyTime dining and with different port departure times each day it made it easy set our group dining time at a different time each night. Mini golf, zip line, daily trivia and flow rider were very popular activities for the five kids with us. The Harry Potter trivia game was fantastic, held by assistant Cruise Director Prince who wore his Harry Potter cloak and held the contest in the Blaze nightclub. Our favorite onboard shows were the Aqua theater show and the Fly Away show by the entertainment team- both great shows that everyone enjoyed. One complaint was that for those of us who had cruised RCCL before was that we all used the RC onboard app and had planned to rely on that heavily for onboard messaging - only to find out that while RCL has this on Allure of the Seas and other ships, it was not available on Oasis. That is a great feature to use the ship WiFi without buying the internet package to stay connected- hope RCL gets that on all ships soon! Final night we had a mix up with booking tickets for the behind the scenes tour of the ship, and the RCL staff stepped in and fixed the issue when the tour was overbooked and offered us dinner at the Italian Restaurant on the house - our best meal of the trip by far! Read Less
4 Helpful Votes
Sail Date: May 2019
We wanted to experience a Mediterranean cruise with our daughter and son-in-law. I have long believed in the Royal Caribbean brand and, for the most part, they filled my expectations. The Oasis class of ships are the largest in the world ... Read More
We wanted to experience a Mediterranean cruise with our daughter and son-in-law. I have long believed in the Royal Caribbean brand and, for the most part, they filled my expectations. The Oasis class of ships are the largest in the world so the ship is beautiful and has a lot to offer. I also sailed on its sister ship, Allure, last year. Coincidentally, the same band, Centerpiece Band, performed on both sailings and they are outstanding. Very talented group and a lot of fun to perform with during the Live Band Karaoke activities. In terms of other entertainment, there was not a lot of activities and the theater shows were not as varied as they used to be. RCL's food quality however has declined since I first sailed with them over 15 years ago. It used to be that you could look forward to a high-end entrée in the Main Dining room every night culminating in Lobster Night on one of the Formal Nights. Not anymore...with all the Specialty Dining options that you have to pay extra for, the Main Dining Room food quality has definitely declined. Even at the Specialty restaurants, lobster is an extra fee on top of the extra you paid to dine there in the first place. Our stateroom was great as was our attendant. We have never experienced any issues with that. Our shower had a slow drip which was quickly fixed when we advised our attendant. We booked a Cinque Terre shore excursion through the ship that was cancelled due to rough sea conditions (it was a boat excursion). That happens, but had it not been for our daughter telling us that she received a cancellation notice in her stateroom the night before, we would never have known as they left us no notice. Furthermore, with technology available on the ship, it would be a lot more efficient and effective to do a Push Notification on the App as everyone is always carrying their cell phones with them. The Shore Excursion desk closed at 9pm so they would not help advise us on our alternatives until the next morning. Fortunately, we got some great advise from Guest Services on how to get to Cinque Terre via train. As it turned out, we spent less than 50 Euros to get there for the two of us versus the nearly 400 Euros for the Excursion! Read Less
2 Helpful Votes
Sail Date: May 2019
It’s a complete waste of time. The traffic is horrific. We sat in traffic for hours. Bus was hot as Hades. Basically paid for a 7 day cruise and spent a day sitting on the side of the cliff stopped for most of the day. Outrageous. We ... Read More
It’s a complete waste of time. The traffic is horrific. We sat in traffic for hours. Bus was hot as Hades. Basically paid for a 7 day cruise and spent a day sitting on the side of the cliff stopped for most of the day. Outrageous. We booked the Roman walking tour that ended with entering the Colosseum from the gladiator enterence. It was astounding. Well worth the expensive cost. The ship is wonderful, given the number of people it holds, we were expecting Disney type lines. We could not have been more wrong. The ship is huge and there is so much to do that people are spread everywhere. MAKE RESERVATIONS EARLY, as soon as you book your cruise. The Aqua Show was amazing as was the magic show - Hector is Magic. The food in the free dining is so/so. However, we are from south Louisiana and are use to awesome cooking. Chops grill is highly recommended. Read Less
5 Helpful Votes
Sail Date: May 2019
I chose this cruise first for the destinations and then because of all the amenities that the Oasis boasted about. Unfortunately the Oasis left much to be desired, the ship itself was mostly beautiful. Central Park and the Boardwalk were ... Read More
I chose this cruise first for the destinations and then because of all the amenities that the Oasis boasted about. Unfortunately the Oasis left much to be desired, the ship itself was mostly beautiful. Central Park and the Boardwalk were intriguing but I could have done without these if the ships crew were more engaging. Previously I have only sailed on Carnival ships so in my opinion the bar is high. On Carnival ships I LOVE the jamming sail away party, the drink of the day, the towel animals, the main dining rooms offer a special dish that represents the port you visited for that day. The shows change daily and are lively and entertaining. There are performances happening all around the ship but on the Oasis I literally felt like I was in a retirement home. I went to bed early every night because the atmosphere was quiet and droll. And then they nickle and dimed you for EVERYTHING even though the cruise itself was expensive. I definitely would not book with Royal Caribbean again because dining, activities, entertainment and staff did not live up to my previous cruising experiences. The cabin was nice enough which was a great thing since I spent so many bored hours there. The one highlight of the boat was the non-smoking side of the casino, I think all cruise ships should offer this Read Less
7 Helpful Votes
Sail Date: May 2019
I chose this cruise because I wanted to experience Europe and to feel safe and grounded while doing that. Maybe I would choose a cruise with less port intense agenda. Getting out every morning and walking for hours on end was too labor ... Read More
I chose this cruise because I wanted to experience Europe and to feel safe and grounded while doing that. Maybe I would choose a cruise with less port intense agenda. Getting out every morning and walking for hours on end was too labor intensive for me, but it was still wonderful! Dining was a highlight of my day. I did dinner every evening in the main dining room. It was fun and I looked forward to seeing our waiters and our table mates each evening. I was quite disappointed to learn that surf and turf night is now a thing of the past! I could order lobster if I paid a $29.99 surcharge. Dinners were good but there was not as much variety as I was accustomed to. Majority of the items were offered daily. There would be 1 or 2 new items added per day, but most of the menu remained the same. I booked an ocean view cabin which I would have loved - except the weather did not cooperate. It was cold every day and wet & cold most evenings, so we couldn’t enjoy it at all! The cabin itself was comfortable, spacious and efficient. Read Less
2 Helpful Votes
Sail Date: June 2019
Really nice, smooth sailing comfortable ship that was clean, well designed, well attended with excellent room / waiter service, two flow riders, a beautiful 8th floor central garden, rock climbing, zip line, too much entertainment for us ... Read More
Really nice, smooth sailing comfortable ship that was clean, well designed, well attended with excellent room / waiter service, two flow riders, a beautiful 8th floor central garden, rock climbing, zip line, too much entertainment for us to choose from all to outstanding sites with many options for excursions. We flew into Barcelona directly from Newark, cleared customs in Barcelona that was not as smooth as Rome last year but was reasonable (about 45 minutes) got our bags and took a flat rate cab of 39 euros from the airport to the cruise terminal. Got right on board without any hassle e.g. showed our passports, got our room cards and boarded the ship by noon. Went to lunch and got into our room when it was ready by 1 pm. Had a great first day doing zip liner and flow rider, went to first great dinner (always at Grande restaurant for dinner). Second day Mallorca island off the coast of Spain went on the Drach cave tour (really nice) - really tremendous to see. Next day went to Provences of South of France visiting St. Martin and Le Beaux after seeing luminere mine art beaming of Van Gough works. Villages of France trip was wonderful. Wife got lots of nice perfumes, we had some great cheese and wine, loved the villages that had really nice local shopping with a passionate outstanding guide. Next went to Florence on the museum tour - had lunch included on the excursion that was really good pasta (lasagna) / red wine (good table) / salad / tiramisu gelato for desert. Walked through all of Florence, saw a presentation on the quality of their gold (skipped the leather presentation for more gelato for the kids on our own), went to the museum with the highlight being the statue of David by Michelangelo (truly the best sculpture I have ever seen) - the marble just glistened! The rest of the museum we could get to was darn good too. We pretty much walked and were toured through the key central areas of Florence that was outstanding. Next we went into Rome using Royal Caribbean just for the bus in and out of Rome. We went to our favorite places in Rome to visit (favorite gelato / crepe place on Nationale), Piazza Navona, Trevi Fountain, walked all around experiencing Rome once again (such a beautiful city). Final cruise stop was one hour boat ride to Capri (where we had a traditional spinach ravioli lunch (B-) with wine (D), salad (F) and lemon cake (B) that was at best a over all solid C, then a short ride to Sorrento where we toured through -Sorrento I could go back to, never to Capri that is way over rated (Santorini in Greece is much better / similar island) followed by a short tour of Pompei. I was disappointed at Pompeii because Rome to me has similar albeit not as ancient ruins that are grander throughout the city (Coliseum, Pantheon) that were in part restored. That tour did too much and was a bit hurried because of the busy itinerary for us, but still a joy to experience. We went back to Barcelona after eating our final breakfast (all the food was very good (great at dinners) and there was so much choice with every meal that we expect on a cruise), left our week cruise to pick up a cab, go to a hotel, stay a day in Barcelona (went to Barceloneta beach and went to Sagrada Familiar Church (must see in Barcelona)) then woke up the next day, took a high speed train to Paris, stayed in a really nice quaint hotel for three nights, went to the Louvre, went up the Eiffel tower, had a grand time on our own before flying back to Newark directly from Paris. Just a fantastic vacation with everything being great with our foundation of the vacation being the cruise and most importantly the fantastic excursions in Spain, Italy and France! Read Less
1 Helpful Vote
Sail Date: June 2019
We sailed on the Oasis of the Seas on 30th June for a 7 night Med cruise, calling at Palma, Marseilles, La Spezia, Rome, and Naples. Boarding was in Barcelona and the ship is so large that it boards over two terminals. We were allocated ... Read More
We sailed on the Oasis of the Seas on 30th June for a 7 night Med cruise, calling at Palma, Marseilles, La Spezia, Rome, and Naples. Boarding was in Barcelona and the ship is so large that it boards over two terminals. We were allocated terminal C and after dropping off our cases we were on board the ship in less than 30 minutes from arriving at the terminal. Upon boarding, we were greeted with a glass of bubbly, which was a nice touch. As we were in an Aqua Suite, we headed up to the suite lounge, which is a calm oasis away from the hustle and bustle of boarding day. In the suite lounge, we were able to book a couple of shore excursions and signed up for a 3-night specialty dining package. One benefit of being in a suite is the use of the suite lounge which is open all day for snacks, drinks and table service in the Coastal Kitchen Restaurant which is incorporated into the lounge. We ate lunch in the Coastal Kitchen, which was delicious and then headed to our Aqua Suite no 14330. This was a very nice suite with a separate lounge and dining room and a bathroom with a full-sized bathtub. The balcony was split and to be honest I would have preferred one of the lower Aqua Suits with a wrap-around balcony. We did have some issues with a leak in our cabin, but the housekeeping and maintenance teams sorted that out very professionally. During the week the temperatures were very high, mainly around 30 degrees so it was quite tiring to walk anywhere off the ship. We stayed on board during the first two ports and enjoyed the ship. There is so much to see and do onboard, one review would not do it justice. Day 3 we took a tour which involved taking a ferry to a very picturesque island, the ferry took around half an hour to cross the bay but the walk from the ship to the ferry took longer, not an excursion for anyone with any walking difficulties. Next day we did an olive tasting tour, this I would highly recommend. A beautiful scenic drive through Tuscany and a visit to a farmhouse once owned by the brother of Napoleon, which today is an olive farm. At the last port of call, Naples, we walked off and not far from the port found a really nice restaurant and ate authentic Napali Pizza, just 4 Euro each for a large pizza. Whilst onboard there is so much entertainment going on, from Aqua SHows, Ice SHows, West End Style Theatre Shows, comedians and musicians as wella s Karaoke for those who like to entertain themselves. There are seven neighborhoods onboard the Oasis but we really liked Central Park and The Boardwalk. There is a vast choice of where to eat on board. You have of course Coastal Kitchen for Suite guests and the Windjammer buffet-style Restaurant, then for snacks, you have the Boardwalk Hot Dog Stand, Sorrentos Pizzaria, The Park Cafe and for Tapas you have Vintages Wine Bar. For dinner, you can choose the main dining room or plump for a specialty restaurant. You can choose from Izumi Japanese, Sabor Mexican, Choppes Grill Steakhouse, Giovanni's Table Italian or our favorite the 150 Central Park Bistro. All of these come with a supplement, but if you purchase a dining package you can get a good discount on the cover charges. I would have to say that the food on this cruise was about the best we have experienced on a cruise ship and the staff and service from every member of staff without exception was fantastic. We had the opportunity to meet the Captain and The Hotel Director and the ship, crew, food, and facilities are a credit to them. We had an awesome cruise holiday and can't wait to get back to what I think is our new favorite ship Read Less
2 Helpful Votes
Sail Date: June 2019
Not a cruise person but choose it bc of 4 kids various ages. The ride was super smooth never a bump. Sunsets amazing and cabins were clean and bed very comfortable. There are no coffee makers which was upsetting but free room service for ... Read More
Not a cruise person but choose it bc of 4 kids various ages. The ride was super smooth never a bump. Sunsets amazing and cabins were clean and bed very comfortable. There are no coffee makers which was upsetting but free room service for breakfast ONLY. All other room service comes with a fee. The food in American Icon was good not great but what i expected on a cruise.. Not a great ship for food allergies as the gluten free options were slim. The ports were very crowded and very hot. Palma was a waste of time as we did off and on bus and it was packed and scorching hot inside and on top of the bus. We were miserable. Provence we did the petit train (you have to take a taxi to the train) to the Cathedral and it was beautiful our lunch was great and we used google translate to read the menu. For pisa we decided to take the cinque terre train to explore the 5 villages. It was so hot and exhausting for our very active and fit family but beautiful. We had a RC excursion to take us to Rome on the train which was easy and comfortable and then we had purchased a better than skip the the vatican tour. It was TOO crowded at the vatican but the tour was worth it. We hired a private car for the amalfi coast. Very expensive and several of us got very car sick. I wish I would have known about this...we never get car sick so we had no idea this would happen but the roads are very windy. The coast is beyond words...we only got to Positano and Sorrento. Read Less
4 Helpful Votes
Sail Date: July 2019
This is my 2nd time cruising with Royal Caribbean, the first time was 8 years ago. This time it was with my husband and 2 children ages 15 and 11. My sister and her family of 4 and mother and aunt joined us as well. The service is ... Read More
This is my 2nd time cruising with Royal Caribbean, the first time was 8 years ago. This time it was with my husband and 2 children ages 15 and 11. My sister and her family of 4 and mother and aunt joined us as well. The service is excellent, waitors, room attendant, guest services, entertainment staff all provide exceptional service. The food is delicious, no complaints there. However for a family of 4, it is expensive on a 7 day cruise. Every thing is extra like pop, alcoholic drinks, specialty restaurants. There is also an 18% daily gratuity expense for all the staff, which includes the behind the scenes staff. Which I understand is well deserved but if you buy something that is extra like a Starbucks coffee or an alcoholic drink at the bar, you are also charged another 18% gratuity tip and then asked if you want to add an additional tip on top of that. Yes they give you an onboard credit for each room you book, and in our case we booked 2 indoor state rooms because 1indoor stateroom is too cramped for a family of 4. An indoor stateroom is of course the cheapest price and they say it can accommodate a family of 4 but it really can't. However booking 2 indoor state rooms was cheaper than booking a slightly bigger room (with a window or a balcony). However that also means double the gratuity charges. The onshore excursions are also very expensive. Yes they provide convenience of pick up and drop off right at the ship and most likely provide excellent tour guides however for a family of 4, we could not afford the Royal Caribbean onshore excursions as the cost could run us from minimum $400 USD for half day excursions to over $2000 USD full day excursions and if you are at a different port each day, the cost of all the daily excursions add up. This is why we either went out and ventured on our own or hiring a local touring company, which I highly recommend and it will involve months of pre-planning but so worth it and affordable for a family. I have mixed emotions about cruising, the positive is that they provide excellent service and for a Mediterranean cruise, is a good way to see Europe however the negative, the cost for the cruise alone is expensive but it doesn't stop there as there is so much extra you are paying for - pop and alcoholic beverages, specialty restaurants, their onshore excursions, and plus the gratuity and additional gratuity for all the extras. Read Less
10 Helpful Votes
Sail Date: July 2019
This was our first Royal Caribbean cruise and we were attracted by both the opportunity to be on one of the largest ships at sea and by the . Before booking and then for almost every day before sailing we researched the ship, looked at ... Read More
This was our first Royal Caribbean cruise and we were attracted by both the opportunity to be on one of the largest ships at sea and by the . Before booking and then for almost every day before sailing we researched the ship, looked at other reviews and spoke with the travel agent about what to expect. We were concerned about a number of reviews that referenced a tired ship and about Royal Caribbean's reported practice of "nickel and diming" guests to extort as much additional money as possible. I absolutely have to address these issues because they are absolutely not our experience. The ship is overwhelmingly big but it is in beautiful order. Yes there is some upgrade necessary. If you are the type of guest who will obsess about handrails that have been bleached by the sun and are in need of sanding and re-varnishing then look elsewhere because your holiday may be ruined! Otherwise, have no fears - it's spotlessly clean, the staff are friendly and attentive and there is much to do. Not once were we approached about upgrades or trips, nor were we pushed for additional tipping or anything else. Embarkation is about a good as you will ever get - we were onboard enjoying our first drink within 15 minutes of reaching the ship and the staff were simply brilliant at their jobs. Reviews have also mentioned that Royal Caribbean have selected the itinerary for our cruise based on ability to make more money for transfers. We are talking about one of the largest ships at seas - it is naturally limited by the availability of ports to handle its size. We started at Barcelona, went to Palma, Marseilles, La Spezia, Civitavecchia and Naples. We paid for a bus transfer at Marseilles and at Palma and the charges were reasonable based on the journey and the fact that the service ran every 20-30 minutes throughout the entire day. No transfers are necessary at La Spezia (other than a short, free bus ride through the port) or Naples (the ship practically docks in the main street! Reviews we have seen have also criticised the Windjammer Restaurant (the main buffet restaurant) for quality of food and limited space. The quality and range of food in our experience was as good as that in the main dining room. We also, always, found somewhere to dine. Speaking with other guests it was clear they had similar thoughts and experiences. Perhaps the quality of the Windjammer explores its popularity? We thoroughly recommend that you try it - steaks, fish, seafood, curries, paella, cold cuts, carved meats, soup, burgers, fruit, stir fry, you name it, it is available and delicious. We tried to vary our venue for breakfast between Windjammer and the Solarium (deck 15) where exactly the same fare is available but with access restricted to over-18's. The Solarium is beautiful and often quiet so again no problems with the lengthy queues some reviewers have reported. Entertainment was great - we attended the Comedy show (an absolute must) and the diving show (very impressive). Less entertaining was the daily regime around the pool areas with a band playing a range (always the same) of reggae tunes. Tuneful this wasn't - the singers were woeful at the harmonies and the drummer was clearly building a shed. Contrast this with one day where we were treated to a genuine talent in the form of a violinist who was brilliant and who established an immediate rapport with the crowd, covering a range of tracks. She also played at night, sometimes solo and sometimes with a brilliant guitarist in Central Park - worth an hour of anyone's trip just to experience how good they both are. I have already mentioned the food - Windjammer excellent, main dining room equally so except for one occasion when my fish dish was clearly overcooked. We also dined in Sabor, one of the pay options - lovely food but enough to feed a small army! Sorrento's is excellent if you want a slice or two of pizza - it's on the Promenade deck (deck 5). Alcohol was a bit hit or miss - beers, wines, liqueurs and some cocktails were very good or excellent, but too many drinks were spoiled by excessive ice and flat mixers and Royal Caribbean really needs to step up to the mark on this - a glass full of ice and flat mixer spoils an otherwise excellent range of spirits. I appreciate that coffee can be a personal choice (and we are not into Starbucks at all), but this was disappointing. The cast majority of places simply offered coffee from a pot and it was dishwater. The exception was the Park Café on deck 5 - proper speciality coffee served with a range of sandwiches (try the turkey or the roast beef) and pastries - excellent. Again a few more places offering the same on a ship this size would be better. We did not take any of the Royal Caribbean excursions - we have previously visited Rome, Capri (Naples) and options for Palma and Marseilles are easily self-sourced. Marseilles is a must visit - the old port is spectacular. La Spezia was a real surprise - great shopping and dining and after a morning spent on these activities we took a private boat ride (23 Euro per person) to Portovenere followed by a boat ride of one hour around three neighbouring islands - fantastic and Portovenere has to be seen to be believed. Palma is excellent and we spent a great half-day wandering round the shops. We also took a hop on hop off bus ride round Naples - two routes for 23 Euro per person and lasting around 3 hours in total - a really great opportunity to see all of the city. Our cabin was an inside cabin on floor 9 - perfectly good, clean and bet and linen excellent. I enjoy running and can thoroughly recommend the Spa and Fitness area - I have seen reviews saying that it is disappointing that there are only portholes for viewing purposes - they are big portholes and if you want a view perhaps you are not putting enough effort into your exercise! All in all this was a fantastic holiday and we would go back tomorrow. We hope others have a similar experience, and if you are scheduled for a stay on this, in our experience you will enjoy every minute - do not believe everything you have read! Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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