4 Helpful Votes
Sail Date: July 2019
This is my 2nd time cruising with Royal Caribbean, the first time was 8 years ago. This time it was with my husband and 2 children ages 15 and 11. My sister and her family of 4 and mother and aunt joined us as well. The service is ... Read More
This is my 2nd time cruising with Royal Caribbean, the first time was 8 years ago. This time it was with my husband and 2 children ages 15 and 11. My sister and her family of 4 and mother and aunt joined us as well. The service is excellent, waitors, room attendant, guest services, entertainment staff all provide exceptional service. The food is delicious, no complaints there. However for a family of 4, it is expensive on a 7 day cruise. Every thing is extra like pop, alcoholic drinks, specialty restaurants. There is also an 18% daily gratuity expense for all the staff, which includes the behind the scenes staff. Which I understand is well deserved but if you buy something that is extra like a Starbucks coffee or an alcoholic drink at the bar, you are also charged another 18% gratuity tip and then asked if you want to add an additional tip on top of that. Yes they give you an onboard credit for each room you book, and in our case we booked 2 indoor state rooms because 1indoor stateroom is too cramped for a family of 4. An indoor stateroom is of course the cheapest price and they say it can accommodate a family of 4 but it really can't. However booking 2 indoor state rooms was cheaper than booking a slightly bigger room (with a window or a balcony). However that also means double the gratuity charges. The onshore excursions are also very expensive. Yes they provide convenience of pick up and drop off right at the ship and most likely provide excellent tour guides however for a family of 4, we could not afford the Royal Caribbean onshore excursions as the cost could run us from minimum $400 USD for half day excursions to over $2000 USD full day excursions and if you are at a different port each day, the cost of all the daily excursions add up. This is why we either went out and ventured on our own or hiring a local touring company, which I highly recommend and it will involve months of pre-planning but so worth it and affordable for a family. I have mixed emotions about cruising, the positive is that they provide excellent service and for a Mediterranean cruise, is a good way to see Europe however the negative, the cost for the cruise alone is expensive but it doesn't stop there as there is so much extra you are paying for - pop and alcoholic beverages, specialty restaurants, their onshore excursions, and plus the gratuity and additional gratuity for all the extras. Read Less
2 Helpful Votes
Sail Date: May 2019
This is a very nice ship and the crew is very friendly but as far as ports this cruise leaves a lot to be desired. If you like to do ship excursions then this ship will work for you. But if your like me and like to go out on your own and ... Read More
This is a very nice ship and the crew is very friendly but as far as ports this cruise leaves a lot to be desired. If you like to do ship excursions then this ship will work for you. But if your like me and like to go out on your own and explore away from the hoards of shipmates I would be warned. This ships itenerary is almost designed to force you to use thier excursions. Here is why. Marsielle, LaSpezia, and Civitevechcia have little to no transportation from the port. Marsielle had none. and RCL shuttle drop you off away from the sights. It was a $40euro taxi ride to town. in LaSpezia you must take their shuttle to the port entrance, then its either a $25 taxi and 45min walk to the train station where there is a good chance you will encounter a pick pocket. then a hour train ride to Pisa. In Civitevechcia (Rome) RCL provided 3 busses for 3000 passengers to the city center which was 20min away. (2 hour bus wait) then then drop you off to a taxis area for a $25 taxi ride to the train station. for a hour ride to Rome. RCL has designed this cruise and its time in port to discourage any freelance exploration. While the itenerary will say 12 hours in port. after disembarkation, busses, taxis, trains, and return you are lucky to get 5 hours. and if you get stuck on the extraordinarily poor Italian train system like we did it could be a expensive day. Read Less
1 Helpful Vote
Sail Date: September 2014
The ship is an engineering wonder with magnificent facilities but the service on board was appalling because it is apparent that the officers are conspicuous by their absence and do not communicate with the crew. The cruise on The Oasis ... Read More
The ship is an engineering wonder with magnificent facilities but the service on board was appalling because it is apparent that the officers are conspicuous by their absence and do not communicate with the crew. The cruise on The Oasis was our seventh with Royal C and the short cruises they offered from Barcelona afforded the opportunity to experience first hand the ship that has received so much press but without the need of travel to The United States. The exceptional service and standards we have experienced on their other ships is not available on the Oasis and the safety drill at the start an absolute shambles - staff gave guests 3 different times for the compulsory drill resulting in chaotic conditions on the 5th deck where the drill is held. Guest services are a joke and guests can expect to queue for over an hour because the desk staff are not supervised by an experienced officer and passengers should expect long delay if they require food in the restaurants included in their package when the ship is at sea We requested on their form the 9.00am departure from the ship and received tags for 6am resulting in the need to queue at guest services for 1 hour and 20 minutes to effect an alteration   Read Less
Sail Date: September 2014
The staff was great. The performances outstanding (Especially the aqua show). The specialty restaurants offered some of the best meals I can remember. But for the price you pay, they really take advantage of you on the little things. We ... Read More
The staff was great. The performances outstanding (Especially the aqua show). The specialty restaurants offered some of the best meals I can remember. But for the price you pay, they really take advantage of you on the little things. We paid over $1,000 for 'all inclusive' dining. Literally, you could order 3 appetizers and 2 mains if you wanted to. Yet you had to pay for soda? I don't drink soda so I didn't mind. Meanwhile, I just stayed hydrated with the water that was supplied in the room. When I got my bill I owed over $200 in water! I was shocked because there was no sign saying the water wasn't complimentary. What did they expect me to do in the middle of the night, walk down the hall and down a level to the water fountain in my pajamas? If they cared at all about their patrons they could offer the basic necessities for free. I am appalled. Secondly, internet fees were close to $45 a day. I was on vacation so I didn't want to spend much on internet....however, I did just like to check in with the babysitter to make sure everything was ok at home. Internet is not expensive these days and offering it for free or even a reasonable price will not break their bank. The 'free' dinner smelled like a retirement home. There were too many people on the boat. Overall, I felt they didn't accommodate my basic needs. Out of principle, I will not sail with them again. Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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