6 Helpful Votes
Sail Date: October 2016
Too many required reservations, too stressful, this is vacation and reservations should not be required! As soon as we got to our cabin we tried to setup reservations for shows that should be "first come, first serve", all the ... Read More
Too many required reservations, too stressful, this is vacation and reservations should not be required! As soon as we got to our cabin we tried to setup reservations for shows that should be "first come, first serve", all the shows were full, we had to ask the Conceirge to book everything, which was only available to Lattitude members. Then when you get to the show there are "gatekeepers" supervising whether you had a reservation or not requiring your room key from all passengers not just one from the couple! They built the ship with less Show seats so even offering two shows a night they couldn't accommodate show goers! Recommendation: Same show 2 nights each for everyone's convenience, not the Ship's convenience, cut out Reservations! Many passengers complained about the stress of being on a schedule! We are on VACATION, have a "freestyle" atmosphere, don't talk about being "freestyle", be "freestyle"! A Cruise-Vacation should be relaxing and shows, restaurant's, tenders, etc. Should just be available NOT REQUIRED RESERVATIONS! Other people we have talked to, not even on our specific Cruise, will not sail on the EPIC again due to the stress of Reservations required! Lastly, why aren't there standard pools, why is everything geared for kids with water slides and kids equipment filling up the pool decks? Leisurely lying around poolside is not an option. Why are kids under 18 in every jacuzzi on the ship, even the ones marked "over 18 years of age required" are still filled with kids, shouldn't there be monitoring? We won't go on the EPIC again and we aren't the only ones! Read Less
Sail Date: November 2015
We chose to try a cruise from Europe rather than a cruise from The United States because we wanted to see how other people live, eat, travel and converse with others. Our trip from New York to Barcelona was fantastic, and upon landing ... Read More
We chose to try a cruise from Europe rather than a cruise from The United States because we wanted to see how other people live, eat, travel and converse with others. Our trip from New York to Barcelona was fantastic, and upon landing in Barcelona, we were able to see a few of their amazing artifacts, architecture, eateries and attractions, which were all truly enjoyable. Be sure you have Euros, not American money, before you travel to Europe, if possible. Aboard the ship, our room was great, dining was delectable, entertainment was abundant, service on board was superb and our Ports of Call were chosen very nicely. But when traveling and visiting the Caribbean Islands, beware Diamonds International (DI). Though many of their offerings are tantalizing, be sure the price you pay them is commensurate with the value of the items purchased. We still have a major issue with Diamonds International nearly a year after the cruise. After purchasing a large, loose Tanzanite stone for $25,000, and learning while on the cruise that I lost my job and was therefore going to be unable to repay for the merchandise, I attempted to return the stone for a full refund to several other DI stores, but my attempts to return the stone were rejected, despite my following the DI Return Policy outlined on the reverse side of the sales receipt. I was told that I would have to deal with DI Headquarters in New York City when I returned home, which I have done, and where I have been treated rude and discourteously. Additionally, DI's 'deal' with me was the I would have to pay a $5,000 restocking fee in order to return the merchandise despite my following their Return Policy while still on my cruise in the Caribbean. The ethics and alleged customer service, which translates to value (to most people) was abhorrent. My recommendation to you, avoid Diamonds International in the Caribbean. In the event DI does me right, I will most assuredly let you all know, but in the interim, BUYER OF DIAMONDS INTERNATIONAL MERCHANDISE, BEWARE!!!!!!! Read Less
Sail Date: October 2015
this ship is the best. the ship size was a bit to big for my opinion, well i like a bit big ,but not to much. we ordered to be in the haven. lovely. it was a king size bed there was 3 balconies one with a sun roof. the room was spacious. ... Read More
this ship is the best. the ship size was a bit to big for my opinion, well i like a bit big ,but not to much. we ordered to be in the haven. lovely. it was a king size bed there was 3 balconies one with a sun roof. the room was spacious. the entertainment was excellent. there was 5 shows in the morning and 8 shows in the evening. this ship had nickelodeon on board. so when you watch it on the telly it is on a cruise ship. the dining was okay. the menu in cagney's steakhouse was amazing.. we participated in the conger dance on deck when we left new York we loved the dance routine. the buffet was lovely it was just it is always packed. we weren't allowed coffee in the day the same with milk. the staff are very friendly patting your heads giving you hugs and stroking your head there like your mom ore dad. i probably enjoyed the view the most. when we went to Barcelona the first couple day at sea was good and the last couple was really boring. it felt like you were trapped. the service was amazing they let us book an excursion in new York. this ship is more for children then adults because its more screens and slides everywhere.we have had a voyage on the opera and that is better. oh well! this was still amazing. there was the le bistro that we had snails and pigeon. mom was shocked by millionaire dollar. while we was on this cruise we saw msc aromia, qm2, azura and carnival triumph. the aromia was a mid sized ship the right size for me. the triumph has suffers lots of damages and engine fire. this ship is big and not my type of ship.the queen Mary 2 is very old fashion. the boarding scheduled were to small for every body to get of that 3,467 passenger liner.the azura was massive I've heard it is one of the biggest ships in the world it is by p&o a British line.oh and we saw anthem of the seas .our ship was 5 cm bigger . so i said"we're bigger than you. the children club on the escape was anightmare. it was to good there was a children aqua park with fast slides.the embarkation in hamburg was ridiculous. we waited 6 hrs and then we didn't bother. we got a cocktail and had a bit of a swim. in Bruges we saw the opera. I've been on her the escape was much different to the msc opera . the ports were lovely, apart from new york. new york was a bit packed. back to Madeira my home port. then i flied to the uk. and told my family how much i loved it. finnaly i found this usefull website to help people not to waste thier money if they dont like a ship! Read Less
Norwegian Escape Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Service 3.0 0.0
Value For Money 4.0 0.0

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