Sail Date: April 2019
We have traveled to Caribbean previously in 2017 on MSC Fantasia and had a wonderful time. It was a fly cruise. This time we flew out to Caribbean on Virgin Atlantic and this was a very pleasant experience. We decided to do a ... Read More
We have traveled to Caribbean previously in 2017 on MSC Fantasia and had a wonderful time. It was a fly cruise. This time we flew out to Caribbean on Virgin Atlantic and this was a very pleasant experience. We decided to do a different cruise in as much as we flew to Barbados and then after On our arrival in Bridgetown we had a very pleasant surprise. As we got off the aircraft we found coaches waiting for us at bottom of steps. We were taken directly to the ship and never touched our luggage until it arrived in our cabin. The cabin itself was a balcony cabin and was beautiful in every way. We chose a Fantastica cabin as it came with a drinks package. Our cabin steward, Erith could not have been more helpful and kept cabin spotless. We chose !st sitting dining in Golden Lobster Restaurant. The waiters were great and were very attentive including our waiter James ( name we used for him.) he left ship in Lisbon to fly home to Bali. His assistant waiter was called Abhishek Kumar from India and he went out of his way to make sure we had a fantastic holiday. He deserves the highest praise. The food was excellent although not to my taste all the time. The restaurant was spotless and well managed. The entertainment on the ship left a lot to be desired although the the trio with the pianist and 2 violinists we excellent and a pleasure to listen to. The service overall on the ship was first class and could not be faulted in any way. WE did not take any of the excursions and made our own arrangements. We found the islands very commercialized now and have got worse over the past few years. We took a taxi in Guadaloupe and the female taxi driver was the most dangerous taxi drive I have ever used. She was swerving all over road and reading phone texts and making nd taking phone calls. In Barbados was took a trip in a glass bottom boat which was most enjoyable and well worth the money. After leaving Barbados on 9th April we traveled 5 days across the Atlantic and it was a lovely smooth crossing to Tenerife which we enjoyed immensely. WE then visited Madeira which is a lovely island and I would recommend anyone visiting if you get the chance. The 3 visits to Lisbon, Vigo and Le Havre were not as good and as it was bank holiday most of town was closed. The appeared to be a lot of coughing on board which I hasten to add. I do not blame on ship. Our disembarkation in Southampton due to passengers who boarded in Le Havre did not attend the compulsory immigration procedures. This is the one complaint I have about MSC. It is used as a ferry service more that a cruise ship. Overall the ship and staff were perfect in every way and I would not hesitate to use MSC again although I would be more selective. Read Less
Sail Date: March 2019
service was amazing. I want to compliment Nestor, our server for dinner. he made it entertaining and was overall a very cheerful person and made my cruise. the food was amazing and the first time I was full every single night. and trust ... Read More
service was amazing. I want to compliment Nestor, our server for dinner. he made it entertaining and was overall a very cheerful person and made my cruise. the food was amazing and the first time I was full every single night. and trust me, I eat a lot of food. loved the different variations of food they had to eat throughout the cruise especially guy's burger shack. i loved that they had water slides on the ship so you had something to do on the sea day. cabin was always spotless and i loved the towel animals they made especially the heart on the last day of the cruise. i loved club o2 and all the activities they had especially the ps4s. the ship was a lot larger than i expected it to be. so first impressions, amazing. overall, i would definitely sail with them again and i would definitely recommend this to someone else. Read Less
3 Helpful Votes
Sail Date: March 2019
We"d never done a cruise before and wanted to do something special for our silver wedding anniversary so we decided to book a cruise around the Caribbean. We also booked to renew our wedding vows and we'd just like to say a very ... Read More
We"d never done a cruise before and wanted to do something special for our silver wedding anniversary so we decided to book a cruise around the Caribbean. We also booked to renew our wedding vows and we'd just like to say a very big THANK YOU to Amanda Hudson the social host and our captain Peter Harris for sorting everything out so that we could do it on our wedding anniversary. We had a lovely day thanks again to Amanda Hudson for everything that you did to it happen it's very much appreciated. The ship is lovely all staff very friendly and work very hard food lovely as well will definitely be coming back. All the staff are really friendly and work hard food was excellent we had an invite to join the captain at his table as well which was lovely couldn't of asked for a better 25th wedding anniversary cruise we've got lots of wonderful memories and photos Read Less
3 Helpful Votes
Sail Date: March 2019
We like the cruise it was small ship i was shock about the jogging track it didn't look like the picture . Emergency drill was get but when the crew did there they barge in room 422 that where they keep the crew life jacket . . They ... Read More
We like the cruise it was small ship i was shock about the jogging track it didn't look like the picture . Emergency drill was get but when the crew did there they barge in room 422 that where they keep the crew life jacket . . They block with rope between 429-431 & 433-435 other than that it was fine so you step over to get to the main dinner restaurant and elevator . For people confusion there was no 430 or 434 . The newspaper was a day behind unfortunately the sad part it was on the tv & in your itinerary . Free movie, free tv show episode , menu , live tv with 20 channel. The fitness centre was great so there were 2 separate and new machine call scale runner for kid to understand it like the the dog walker treadmill in Jetson . There no elevator to deck 9 . You can tour other sliver sea ship and eat for a day but be back on your original boat by 6pm. Not lot of kids around 6 with 2 babies what hear about the sliver spirt there was about 6-8 on that boat. Show room and card room was master so was the library and panorama lounge. Read Less
2 Helpful Votes
Sail Date: March 2019
We picked this cruise for a few reasons. The dates were perfect, the price was good and who doesn't want two weeks in the Caribbean. Was slightly concerned as I have food allergies, but I have to say, the chef was amazing. He made ... Read More
We picked this cruise for a few reasons. The dates were perfect, the price was good and who doesn't want two weeks in the Caribbean. Was slightly concerned as I have food allergies, but I have to say, the chef was amazing. He made sure that everything I ate was safe for me to do so. 10/10 definitely, even had my own bread made for me.. can't thank him enough. Really excellent embarkation and disembarking experience. Quick and easy. The Ship was not to large and had the right mixture of areas including, bars, restaurants, shops and entertainment areas. The entertainment crew were friendly and mixed with everyone. They worked really hard with the shows and Briana especially has an amazing voice. The ports were mostly ok, but 1 or 2 left much to be desired. Went for a walk in ST Kitts to be told by two police that we shouldn't walk that way as it wasn't a safe area !!! To turn around and go back to the shops. ST Maarten was lovely as was Aruba. One port had shops in port but outside nothing due to the recent cyclones, which they haven't recovered from as yet. But obviously not their fault, but maybe Tui should rethink sone ports of call. The Captain was approachable and made sure we all knew what was happening in an entertaining way. We really enjoyed our holiday overall thank you for an amazing two weeks Read Less
3 Helpful Votes
Sail Date: February 2019
We chose this cruise for a 60th birthday gift for my wife having never been to the Caribbean before. We were not to be disappointed. A painless flight on the Dreamliner from Glasgow to Barbados saw us straight into a bus and on our way to ... Read More
We chose this cruise for a 60th birthday gift for my wife having never been to the Caribbean before. We were not to be disappointed. A painless flight on the Dreamliner from Glasgow to Barbados saw us straight into a bus and on our way to the ship within minutes of landing. The check in service was speedy and efficient and our luggage arrived very quickly and so the holiday began. The ship was in general very good with hard working staff who tried everything possible to make our holiday a memorable one. Our Captain John Clark was tremendous keeping everyone well informed of sailing times destinations etc and did it all with a fabulous sense of purpose and with great humour. The cabin with balcony 8223 was well furnished and well looked after by our attendant Flavia who on the occassion of my wifes birthday decorated it stylishly for the day. The balloons towel art and birthday sash were fab but the added birthday card from the housekeeping staff was much appreciated. Plenty clean towels linen etc and always a smile and a hello from housekeeping was impressive as we enjoyed ourselves. Dining .. we always ate at the market place (buffet) as we found it easily accessible and plenty of choice everyday. Loved the breakfasts and afternoon cream teas mmm scones and cream were fabulous. Rhea May was a breath of fresh air always a smile and a little chat whilst working tirelessly at her station. Lovely lady. Entertainment was good most nights in the Broadway Lounge with Amy in particular catching our eye with her fantastic voice and enthusiasm during the routines but that said all the staff/team were very good. We found all the entertainers on board very good but after two weeks a little repetetive but thats a small gripe. Comedians were fab with the Harper Brothers fantastic. We did however think that pool deck and other daytime activities a little sparse. Good mix of quizzes throughout the day. The one disappointment was the lack of atrium activity. The staff on explorer were mostly exellent whilst providing us with our experience and would like to give special mention to again Rhea May in the market place, Flavia our cabin attendant and Oscar behind the bar in the Squid and Anchor. Captain John and all his crew are a real credit to Marella for making our holiday a special holiday. Lastly on ports of call and excursions. We enjoyed all the ports but found the price of excursions aboard the ship a little high. If this was addressed by the company many more people would book i am sure. Prices from local operators were much more realistic. Look forward to joining Marella on another cruise in the not too distant future. Thank you all. Only a couple of negatives for me .. the coffee bar not being part of the all inclusive although selected coffee in various bars were and the minibar being not included having to purchase water seems a bit silly. If your all inclusive then surely all is included. Read Less
4 Helpful Votes
Sail Date: February 2019
choose this cruise because we went on a med cruise in the marells discovery and loved it . the carabbian cruse ship celebration wasnt as good as the discovery . food was ok ,much better on the discovery though ..entertainment much better ... Read More
choose this cruise because we went on a med cruise in the marells discovery and loved it . the carabbian cruse ship celebration wasnt as good as the discovery . food was ok ,much better on the discovery though ..entertainment much better on the disvovery too all round the discovery was a much better ship we also did sn excersion called rhino riders we went out on our own little boat and snokerled on the reef had a great day , found that some of the islands were quite expensive , and also had to taxi to quite a few beaches which worked out quite a penny at the end of yhe holiday , one last thing all the staff are excellent on the ships , they are very helpfull polite and friendly they help make your holiday 10 out of 10 to the staff we booked the three special restaurants and found the food to be excellent hot stone wasnt great though Read Less
2 Helpful Votes
Sail Date: March 2018
Having been fortunate enough to sail on the Royal Clipper several times both in the Mediterranean and Caribbean we felt it would be fun to do the Atlantic Crossing. Utterly brilliant from boarding to disembarkation. On arriving everyone ... Read More
Having been fortunate enough to sail on the Royal Clipper several times both in the Mediterranean and Caribbean we felt it would be fun to do the Atlantic Crossing. Utterly brilliant from boarding to disembarkation. On arriving everyone was made so welcome and with only 108 of us there was no queuing. The air of expectation on leaving Barbados was tangible and there was lots of laughter as we got to know each other. With a wonderful mix of nationalities there was always lots to talk about and learn from others. This was added to by some fascinating talks about the history of sailing and navigation. Some may want more 'laid-on' entertainment but everyone was on this ship because of what it offered - something completely different and so incredibly special. We have crossed the Atlantic on the QM2, which was wonderful and all the pomp and dressing for dinner was special but it couldn't compare to this. 16 days without seeing land - we were supposed to call in at the Azores but a storm meant we couldn't so sailed some 300 south. The storm was enjoyed by all of us as even our wine was served in short tumblers. You soon learnt to always have one hand for the rail! The cabins are not huge but it is a sailing ship for a few not a giant for thousands. Having said that they are extremely comfortable and the beds are as good as you will find on any ship and better than many we've been on. Within no time at all the crew know us all by name and what drinks we prefer and the officers come and join different tables each evening for dinner, which is fantastic as we can hear their stories. There is open seating so you can have fun enjoying the company of different people from across the world and we have never heard an argument - only fun! Thank goodness there are ships and cruises for all tastes but if you enjoy good company, good food and laughter then you will never do better than a Clipper Cruise - can't wait for the new Flying Clipper to come into service later this year. Enjoy yourselves whatever you do. Read Less
2 Helpful Votes
Sail Date: March 2018
Great Ship, very good staff and service. Entertainment was not as good as other cruise lines we have used.... The Pulse were brilliant the Crystal room dance band were dire and the general shows were middle of the road. (More Hi DE Hi than ... Read More
Great Ship, very good staff and service. Entertainment was not as good as other cruise lines we have used.... The Pulse were brilliant the Crystal room dance band were dire and the general shows were middle of the road. (More Hi DE Hi than London Paladium) The quality of food was average unless you paid extra for the alternative restaurants ( The Indian restaurant 'Sindhu' was excellent) Had issue with soot from the funnels landing on pool loungers and marking clothes (as did others) but no warning signs were put up. Also was very disappointed with passport control for some passengers with no obvious or given reasons. ( I don't like getting up at 0630 when I am at home never mind during my holiday) We gave the bar staff tips in cash as apparently they did not share in the daily service charge on the cabin bill - only cabin staff and waiters in the restaurant get that) Not a problem but it wasn't made clear and I would guess that most passengers didn't know. Read Less
3 Helpful Votes
Sail Date: March 2018
For staters, their food was fantastic! the service was never slow. we always had something to do such as: sitting on the widows net, mass climbing, going to an island, go to the bar, listen to live music, and go to the marina. the overall ... Read More
For staters, their food was fantastic! the service was never slow. we always had something to do such as: sitting on the widows net, mass climbing, going to an island, go to the bar, listen to live music, and go to the marina. the overall ship was fantastic. my kids loved it as well. dining was also fantastic. the menu was never the same one day, but if you didn't like what was on the menu you could also choose something off another menu that you could eat any day. The activities on the ship was endless. I think the safety was great. at the beginning of the cruise they had a lesson on what to do and when to do it. the emergency exits were marked clearly on the inside of your cabin door. when we wanted to go on an island we had to show our cards and climb down a ladder. it was so much fun. i highly recommend this cruise. I would for sure go on this cruise again. Read Less
7 Helpful Votes
Sail Date: March 2018
This Cruise was chosen by friends who have been on many cruises. We have never been on one so to us it was a whole new experience. From start to finish the experience was brilliant. The highlights were the Restaurant 47 and the other ... Read More
This Cruise was chosen by friends who have been on many cruises. We have never been on one so to us it was a whole new experience. From start to finish the experience was brilliant. The highlights were the Restaurant 47 and the other speciality Restaurants. The meals in these are just out of this world and where supplements were paid it was worth every single penny. At 47 we sat at Table 124 numerous times with the Worlds Best Waiter Baskaran. He was out standing and made us come back to the same table 8 times. Fault-less. The Entertainment and the Entertainment staff were so professional that it was hard to believe we were on a cruise ship All in all the only Complaint was after paying so much for terrific Cruise to be asked to PAY for wifi in the 21st Century was truly a joke, if you want money for wifi ask us to pay with the rest of the holiday not after…. Read Less
9 Helpful Votes
Sail Date: March 2018
6 islands cruise. We chose this cruise as initially all 6 islands were ones we hadn't visited. Unfortunately,3 had to be changed prior to departure but at least we didn't end up with our dreaded "days at sea" ... Read More
6 islands cruise. We chose this cruise as initially all 6 islands were ones we hadn't visited. Unfortunately,3 had to be changed prior to departure but at least we didn't end up with our dreaded "days at sea" Overall an excellent week. Overwhelmingly, staff were friendly, attentive and helpful. Typically- our cabin stewardess Serina was superb. Food was excellent in all the places we tried. Mostly for evenings we used either 47 or Gallery 47 (both included in price). Plenty of choice and well presented. We had a couple of breakfasts where the waiting staff were somewhat disorganised - eg coffee turning up, followed 10 minutes later, after numerous requests, by milk and a further 5 minutes for tea spoons (forks work well provided you use the wrong end!!) The inclusive drinks range was sufficiently extensive for most people with few exclusions. I suppose if you only like one specific brand you may be disappointed (eg Remy Martin brandy is excluded as is champagne) but genuine Bacardi and named Whiskies were included and the beers/lager were good for my taste. We would certainly not have benefitted from the Premium upgrade although we did pay extra a couple of times at the Coffee shop which we enjoyed. Island buffet was also very good and we used this for breakfast when we had early starts and also at lunch - problem here is trying not to eat too much when you know you face dinner later. Then, of course, there’s always afternoon tea for when you get peckish! Surf and Turf restaurant – We tried to book this from day 1 for any night but the best we could get was, on day 2, to be put on a stand-by list for the week! We didn’t get in. As we were on a cruise and stay we were only on board for one week. We suspect that all bookings went to people for whom this was their second week thus had pre-booked before newcomers arrived. Even though we were told this wasn’t the case, we couldn’t get any other explanation. So if you are cruising for one week only you may not get in which to us felt like we were penalised. Others who had been to Surf and Turf said it was good but maybe not worth the £28 ish supplement each. Snack Shack is worth a visit during the day – some sandwiches / boxed salads to take away and some people loved the fish and chips although we didn’t try that. Bar Eleven, the top floor bar was OK but not as good as some other Tui ships. We were hoping for an “Horizons” type of bar (eg on Celebration and Spirit this was a good sized pleasant relaxed bar with some live relaxed music). We think that sticking Bar Eleven in a thoroughfare between Kora La and Surf and Turf restaurants spoiled the atmosphere noticeably. For us the Atrium was far better although many others must have thought the same as it was sometimes hard to find a table. However if you go to the Atrium later when the show is on in the Broadway lounge, you stand a better chance of getting a seat. Some excellent entertainment here particularly the guitarist. Other watering holes were good with quizzes, music and entertainment aplenty. See separate review for cabin On the dress to impress night I reckon about 60% or so wore DJ’s, most others wore smart casual. I don’t think it matters as long as people are seen to make some sort of effort. We were lucky enough to get last minute seats on the Death in Paradise excursion on Guadaloupe. This wasn’t available online before the cruise and was thus a pleasant surprise for us. We only found out accidentally at the excursions counter onboard – no idea why Tui hadn’t advertised it – staff didn’t know. And finally, where did the name Marella come from. I see Tui don’t call their German ships Marella. Royal Caribbean, Holland America, Regent Seven Seas, Princess, P&O, Norwegian Cruise lines, MSC, Silversea etc . Compared with those I think Marella sounds second rate. Even Tui would sound better. Just couldn't spend enough time on board to try everything out so certainly large enough ship for our needs and transport between islands. Overall, very good ship, staff and entertainment with plenty to keep all well fed, watered and entertained. Read Less
Sail Date: February 2018
Seemed a good deal now I know why ,couldn't prebook flight seats,late arriving on board had to do safety drill the next day,food in the main dining room was terrible,on a good note crew were excellent ,cabin was always made up well ... Read More
Seemed a good deal now I know why ,couldn't prebook flight seats,late arriving on board had to do safety drill the next day,food in the main dining room was terrible,on a good note crew were excellent ,cabin was always made up well .The reason why we revisited some islands was for more passengers to board then to return them back the following week.To finish off my cruise of a life time I came down with a terrible cough 3 days before leaving the ship to return home 16 days later I'm still suffering not a good experience .The buffet was very good also good service from the crew all over the ship,I think passengers should not get a option in sanitising their hands it should be done every time when entering the restaurants.The shows in the evening were good but were repeated the second week so didn't attend the second week. Read Less
Sail Date: February 2018
When we boarded the ship the upper deck pool area was closed it was still being cleaned, the hot tubs on the lower deck were closed as well. The Spa cancelled my massage due to not have sufficient staffing. On our last day, the main deck ... Read More
When we boarded the ship the upper deck pool area was closed it was still being cleaned, the hot tubs on the lower deck were closed as well. The Spa cancelled my massage due to not have sufficient staffing. On our last day, the main deck had the lounge 80% of the lounge chairs stacked and were sanding the deck near the main pool. The Serenity Spa for 21 and older had 2 children there with their parents, at no time did staff approach them and advise this was an adult area. One specialty coffee shop with one employee working in the morning, made it difficult to grab coffee prior to excursion. Some buffets had several empty bowls and platters, lines got long as people waited for them to be refilled. One morning the buffet near the lower deck pool opened late, people complained due to leaving for excursion, it was opened but it was not properly prepared with food. Throughout the cruise the lights kept going out, once during a comedy show. The carnival hub did not work at the beginning of our cruise made it difficult to stay in contact with other family members, worked at the later part of the cruise. Read Less
9 Helpful Votes
Sail Date: February 2018
We did a 2 week cruise on Marella Discovery visiting many Caribbean islands we had not previously visited on other ships. We were so impressed with this ship with its wonderful friendly staff. It started with the Thomson flight, plenty ... Read More
We did a 2 week cruise on Marella Discovery visiting many Caribbean islands we had not previously visited on other ships. We were so impressed with this ship with its wonderful friendly staff. It started with the Thomson flight, plenty of legroom, a new aircraft and plenty of food and drink that you could want, it was a really good flight. We have cruised with many other cruise lines but never with Tui, this was our first. From the word go everything was so well organised. We enjoyed the food in all the restaurants. We visited Surf and Turf on two occasions and the food was amazing as was the service too, this restaurant was an added supplement as was Hot Stones and Kora La but the food in all three restaurants was brilliant we had beautiful meals in all three, well worth the supplement. The 47 and Gallery restaurants were very good too, well presented food and good choices. The buffet in Islands was also very good with a good choice of food every day. There was a self service beer and wine area near the entrance to Islands and I was so impressed with how spotlessly clean it was always kept. I commented to the guy who went over and above keeping this area tip top, his name was Stephan and well worth a mention. The quality of the inclusive wines was very good and although we occasionally ordered a bottle of wine it was certainly not on a regular basis. The entertainment was also excellent, although we did not get to every show, we were too tired on a few occasions but the shows we saw were really good. The comedian was really funny and the dancers very professional and top quality entertainment. It was such a happy atmosphere on this ship, like no other we have been on previously. Including P&O, Fred Olsen, Princess and Royal Caribbean, they certainly have got a good product with an excellent team and we will certainly be cruising on this ship again. Danni and Danielle at reception were very professional and went to so much trouble to sort out any queries and problems we had and all the reception staff were brilliant too. I must mention Claudia, social hostess who did such an excellent job hosting various events, so professional and friendly and made everyone feel special. We were a bit unsure about cruising with Tui for the first time but I must say we were extremely satisfied with the whole package, certainly as good as any other line we've cruised with in fact a lot better than most. Read Less
7 Helpful Votes
Sail Date: February 2018
Lovely looking ship and cabin was clean and functional. Cabin staff great (Boyana). The excursions we chose were good and reasonably priced. However, the food was a major let down. We tried the Waiter Service Dining Room - ‘poached ... Read More
Lovely looking ship and cabin was clean and functional. Cabin staff great (Boyana). The excursions we chose were good and reasonably priced. However, the food was a major let down. We tried the Waiter Service Dining Room - ‘poached eggs’ consisted of one yolk that was just about warm, served with two pieces of bacon. The Buffet Breakfast was ok - the Buffet Lunch was poor - we actually could not find anything we wanted to eat on three days - and ended up with cheese and crackers. The Italian in the evenings was the best choice and although we knew the menu completely by the end of the week. Afternoon Tea was the best meal of the day. We ate once only, thank goodness, at Kore La, Speciality Restaurant - never had fusion food like that and will never do again hopefully. Total waste of money. The pool area was ok but noisy, however the Glass House was an oasis of calm. Would not go on this ship again. Read Less
5 Helpful Votes
Sail Date: January 2018
MSC Fantasia currently has an itinerary visiting smaller and less visited West Indian islands such as Guadeloupe, Martinique, St Kitts and St Vincent. For British guests there are fortnightly cruises starting and ending in Bridgetown, ... Read More
MSC Fantasia currently has an itinerary visiting smaller and less visited West Indian islands such as Guadeloupe, Martinique, St Kitts and St Vincent. For British guests there are fortnightly cruises starting and ending in Bridgetown, Barbados. French speaking guests from Europe or the local islands and other European guests mainly undertake weekly cruises starting and ending in Guadeloupe or Martinique. These 2 islands are visited twice each during a fortnightly cruise from Barbados so you can expect 4 disrupted evenings while obtrusive safety drills take place (service in every bar can be suspended) as well as having your own first evening disrupted (my drill took place when I should have been dining). Food is very poor and often tasteless and restaurant service, with a few notable exceptions, is appalling. I gave up and joined many other guests who abandoned the evening meal served in the restaurant, which is normally a cruise highlight, for the buffet offering on the 14th deck. The ship is very badly designed with kitchens between restaurants at the back of the boat and those further forward. You can not walk through the boat at 5th or 6th deck level to reach your restaurant at the rear. Although there are 4 sets of elevators one set serves the atrium area with entertainment, guest relations, excursion desk, etc. as well as embarkation and disembarkation. This set of 4 elevators is hopelessly overloaded. Elevators frequently go past floors for no apparent reason. As a result guests often press up and down buttons just to get an elevator. This results in needless journeys, overcrowding and elevators stopping at floors unnecessarily. I walked up 6 decks with hand luggage on arrival because the situation was so hopeless and it was noticeable how many others gave up on elevators throughout the cruise. The entertainment show on board in the main theatre (and menu) repeats on a weekly cycle so anyone taking a 2 week cruise has seen each show by the end of the first week. There is a classical show in the theatre between the 2 performances of the main show and the pretence is that this offers a new alternative for the 2nd week. The main shows fit with dinner sittings. The classical show does not. The theatre shows are poor. There is no band. With the exception of vocals everything is done to backing tracks. Better dancing can be seen on Strictly Come Dancing. People vote with their feet and the theatre is sparsely attended. There are a number of bars with entertainment, often a singer accompanying themselves on a keyboard or with accompaniment by one musician. Backing tracks are again in evidence. Where does karaoke end and proper musicianship begin? The singers are the same every night and the songs sung often the same as well! The Sports Bar is hopeless. You basically get what is on Eurosport. There were no English football matches and no effort was made for Superbowl. The only advantage of watching in the bar was (a) drinks and (b) a sensibly sized screen. The toilet in my cabin overflowed on 3 separate occasions, once in the middle of the night and took far too long to 'repair'. On the last gala night of the cruise I had to remain in my daytime clothes as showering was not practical. This was my first cruise on MSC. It will be my last. It is by far the worst cruise I have ever been on. There will doubtless be other reviews in a similar vein. Read Less
4 Helpful Votes
Sail Date: January 2018
Lovely cruise, did our own tours with the locals, P&O tours far too expensive in my opinion. Lovely food, good entertainment in headliners. Couple of acts not so good, but we all like different things. Piped music far to loud on deck ... Read More
Lovely cruise, did our own tours with the locals, P&O tours far too expensive in my opinion. Lovely food, good entertainment in headliners. Couple of acts not so good, but we all like different things. Piped music far to loud on deck and in live lounge, no chance of having a conversation with fellow guests. I think a charge of £25 to watch Gareth Gates and Madeliene Bell in the Limelight Club ridiculous, when they could have had them in the Headliners theatre for all to see. I don't think you should have to pay to go to a venue onboard when you have payed a lot of money for your cruise. Lovely cabin and cabin boy so kind and helpful.all the ships staff were polite kind and go out of there way to help you. It was first time on Britannia but would do it again. First class service. Read Less
7 Helpful Votes
Sail Date: April 2017
Given some of the reviews, I was a little nervous of the cruise but once there we had a good relaxing holiday on the Tui Discovery, three of us in a deluxe balcony room, a little small perhaps but cleaned and tidied every day by very ... Read More
Given some of the reviews, I was a little nervous of the cruise but once there we had a good relaxing holiday on the Tui Discovery, three of us in a deluxe balcony room, a little small perhaps but cleaned and tidied every day by very polite hard working staff. The ship Busy, especially the pool area, some quiet areas at the rear, putting green was fun, the deck chairs were past their best but ok, worth picking up some towel clips, night time movies ok, if you stand still for a while someone will clean you! There are photographers around every night and you can get a private session (they are very good), and the cost is not bad but be aware of the holiday spirit and an average price is still a fair few pounds. It s worth noting that the all inclusive lasts until you leave the ship, so no nasty bar bills at the end of your trip, also you can book out a towel on the last day and store your hand luggage so no need to carry around bulky items. The food We dined in Gallery 47 each night with breakfast and lunch in the Islands restaurant, always found something on the menu to have, again looked after by friendly staff. Unlike some we never had to wait more than a few minutes but we timed it well, not at peak times, late night the Glass house is worth stopping at for a burger or curry, so if you don't like what's on offer wait an hour or so and there will be something different to eat. The drinks We had the standard Inclusive drinks package and we found this to be more than adequate a good range of known brands not local equivalent ones, they did try to sell us the enhanced package but we saw no advantage. The service was good at the bar and from the rooming waiter and waitresses. The water was terrible, so where we could we would get coke and lemonade from the mini bars as they were from bottles, plus we carried on in luggage 6 ltrs of water (heavy case but at least room for duty free on the way home.) Entertainment Something for everyone, the shows were good, given that they do 10 different in 14 days, the musicians were also very good although they did tend to do the same set over and over again in different locations, the virtual band was rubbish. Shore Excursions This one is a mixed bag, the technology is good and you can book a shore excursion quickly and efficiently, but you can get the same package cheaper on shore, but be clear what you are paying for. Although always polite to us, the destinations desk could be better in a number of ways, such as it would be useful if they went on a some of the excursions as some did not do justice to people or islands as we passed through run down villages and piles or industrial rubbish. Swimming with dolphins in Curacao however was the best trip ever. Other Top tips Bring some bubble wrap, a drink bottle, a small funnel and an elastic band with you. Fill the bottle with ice from the ship and a drink, wrap the bottle with bubble wrap and a hand towel from the room, secure with the elastic and that should stay cool for 4 hours or more, at the end of the trip use the bubble wrap to protect your fragile items in your luggage. There are no laundry facilities other than room service, so for the odd item of washing bring a little powder and a few pegs. Read Less
21 Helpful Votes
Sail Date: April 2017
We had a super holiday on the Tui Discovery which we had selected based on the ability to directly fly to Barbados and the itinerary of the islands we visited over the 14 days. I was initially a bit worried that is a 20 year old Royal ... Read More
We had a super holiday on the Tui Discovery which we had selected based on the ability to directly fly to Barbados and the itinerary of the islands we visited over the 14 days. I was initially a bit worried that is a 20 year old Royal Caribbean ship that had been modernised however the ship was really nice, modern and well kept. In fact it was a slightly smaller ship than we have been on previously with other cruise companies which meant it was easier to get around and you didn't have to bother waiting for lifts etc. Another big plus from our perspective with this ship was that the drinks prices were very reasonable indeed (almost UK pub prices) which unlike with other cruise companies you didn't have to pay through the nose for your drinks. This meant we didn't have to go through the rigmarole of trying to smuggle bottles of wine like we have done on our past cruises!! We mainly ate in the 47 Degrees and Gallery 47 (the Italian) restaurant and the quality of the food was on the whole very good. There was however the occasional course for which the portion sizes were either a bit on the small size or not quite up to standard but this was in the minority. We also ate in the Hot Stone restaurant which was very good and one night we ate in Kara Le the Asian restaurant which was excellent. The service in all the restaurants was good with some excellent individuals but there were a few waiters who probably needed some extra training in my opinion. We had a balcony cabin which was really nice and our cabin steward Carlos was absolutely excellent. Although on most of the islands we did our own thing and used local taxis etc we did do a cycle tour of St Kitts, a hike to a waterfall in Grenada and also the farewell to Barbados tour on our last day with Thomson. I thought the cycle tour was a nice idea and we got to try out an e-bike which I must say are absolutely marvelous in providing you with some extra drive when cycling up hill! Finally, in terms of entertainment we went to a few of the Broadway which I must say we enjoyed. All in all I would certainly recommend Thomson and this ship. Read Less
22 Helpful Votes
Sail Date: March 2017
So I like reviews to be short sweet and straight to the point. Here goes we book on a Thompson cruise with a trip on the TUI Discovery. We booked quite late so missed the drinks package. First point of note the day excursions off the ship ... Read More
So I like reviews to be short sweet and straight to the point. Here goes we book on a Thompson cruise with a trip on the TUI Discovery. We booked quite late so missed the drinks package. First point of note the day excursions off the ship sell out fast. We tried to book 2 trips both sold out within the first 2 days. The thai restaurant is a must again places went fast its worth the £20 extra. On sea days sadly the british culture of putting your towel out on a sun bed at daft o clock in the morning is still in evidence . To the credit of Thompson the staff were removing towels that had been on beds for more that 1 hour. Our cabin 3056 was very clean thanks Maria nice size window shower was a little tight but good water pressure. We had a great comfy double bed the cabin had plenty storage space for our clothes. The food was of a good standard with in my opinion a good choice in fresh fruit and hot and cold meals. We went to the self service breakfast buffet each day I must say that set me up for the day. The evening meals were a toss up between the Italian restaurant and the Alacarte restaurant The entertainment was ok as I have watched much better on other Thompsons Ships again this is my opinion. I was a little disappointed at the cost of the Thompson day trips a bike ride was £35 each 2 hour trip to train ride cost us £156.00. Would I use Thompson Holidays again yes would I do this itinerary of islands again No Read Less
31 Helpful Votes
Sail Date: March 2017
Our Cruise was the Windward Islands. We had never been cruising before. It was a very different experience. We were some of the youngest passengers in our late 50s and early 60s and many of the passengers were over 80! The evening ... Read More
Our Cruise was the Windward Islands. We had never been cruising before. It was a very different experience. We were some of the youngest passengers in our late 50s and early 60s and many of the passengers were over 80! The evening entertainment was limited and over most nights by 11, after that most went to bed. However, do not be put off the food and attention to detail will stay with us for ever. The cabins, ship, dining, ports and excursions were amazing. The majority of staff could not do enough to help you. Standards were very high. You may be seasick, where the Atlantic and Caribbean meet, it can be rocky. Please take your seasick tablets and bands. The first morning we could not wait to arrive at St Lucia, but after that most of the time we seemed to get "sea legs." Many people looked green around the gills! The unfurling of the sail as we left port will stay with me for ever. There is so much space. Do not forget she is an ocean going vessel and you can really feel her move. Read Less
13 Helpful Votes
Sail Date: March 2017
We needed a break in the sun and this cruise suited us - dates and location. Fist time with P&O. We enjoyed it very much but potential customers (and P&O) need to be aware of several niggles. Firstly although part of the same group ... Read More
We needed a break in the sun and this cruise suited us - dates and location. Fist time with P&O. We enjoyed it very much but potential customers (and P&O) need to be aware of several niggles. Firstly although part of the same group (Carnival), you get no credit for previous Princess Cruises (we have done 6) although Princess give you credits for P&O cruises! Bizarre. While embarkation and disembarkation was very good, Thomas Cook overhead baggage allowance is a measly 6KG. That is absurd. Use a light weight bag that meets the dimensions they allow (documentation from P&O actually says 5Kg) Generally the food is good but the buffets are only average - often on the cold side. Excursions - shambolic. The excursions themselves are OK but Princess cruises do it much better. With Princess you do not have the situation where folks turn up at the excursion bus without their ticket. Nor is there a mass exit (queueing) at the same time for excursions. Unless Princess Cruises have changed since last year, they are a good example to follow. Service is OK (at times very good) and the cabin as we expected. The steward was very good. One minor gripe - why no bath robes? We had to ask and got them but I do believe they are not standard. The entertainment was disappointing. One particular gripe, all we got in the atrium was the same old singer every night on his piano - Princess actually use the Atrium in a better way with varied acts each night. Ironically the layout of the atrium is very good compared to similar class Princess ships. Crisp, bright and modern. There were many positives hence the 4 star rating but when on a full ship the number of crew is at least 100 less than that which can be accommodated, I sense cost cutting. Quite often I heard the comment it was better with P&O in previous years. p.s. I can use the running machines in the gym without needing a hard hat! They have raised the roof in the gym to accommodate us tall people... Read Less
33 Helpful Votes
Sail Date: February 2017
We choose this cruise as friends had already booked . We had already done 2 identical cruises previously on Azura and they were amazing on a brilliant ship (we have also travelled on Ventura and Oriana..prefer Azura. 1.Britannia is huge ... Read More
We choose this cruise as friends had already booked . We had already done 2 identical cruises previously on Azura and they were amazing on a brilliant ship (we have also travelled on Ventura and Oriana..prefer Azura. 1.Britannia is huge and overall drab with lifeless corridors with dull carpets and dark brown doors. 2.The atrium is a large open under-utilised space with minimal shops displaying a poor range of goods. 3. There is no deck 7 promenade deck so everybody had to jostle through the crystal room,atrium area and along the narrow walkway past Sindhu to traverse the ship. 4.The lifts were inadequate at busy times ..dreadful for people relying on them to change deck levels. 5.The formal dining menus were non inspiring most of the time and eating elsewhere was accompanied by a steep surcharge often not including the extra for certain menus and not worth the extra money...Horizon breakfasts and dinners were superb. 6.In house evening entertainment was a good standard.Pulse and the Britannia Headliner performers were excellent. 7. The cabins and balconies are mean on space . 8.All of the staff we encountered were polite,pleasant, helpful and a joy to meet 9.The excursions were quite expensive but the tour guides were excellent and gave us some wonderful experiences and memories 10. Yes we will P&O again but not on Britannia Read Less
12 Helpful Votes
Sail Date: December 2016
The holiday got of to a good start with out outbound flight on the Dreamliner to Barbados. We stopped in a Gatwick hotel overnight as it was an early flight. Unfortunatley our more local airports, Birmingham and Manchester, did not have ... Read More
The holiday got of to a good start with out outbound flight on the Dreamliner to Barbados. We stopped in a Gatwick hotel overnight as it was an early flight. Unfortunatley our more local airports, Birmingham and Manchester, did not have a Dreamliner on the return flight, even though Thomsons advertise that their long haul flights are on a Dreamliner aircraft. The staff in our Thomson holiday superstore, where we booked the holiday, wrongly tried to convince us it was, so always double check. Gatwick security check in is a dream, in and out, compared to our Manchester airport experience on previous flights. Tui Discovery 1 ship is much larger and has better facilities than the Thomson Celebration, which we sailed the Carribean on a previous cruise. The food sadly is nowhere near as good, the steak on 3 occasions was uneaten as it was too tough and the main meal of prawn mac & cheese consisted of a heated pre made bowl of watery food on a plate with no garnish etc, I should have photographed it it was so bad. The staff as always are excellent and can not do enough for you but in the main restaurant they are too busy as they now have to serve the meals and drinks, there are no longer any dedicated wine waiters. The food in the Italian restaurant always seemed much nicer and better presented but there was not enough variation to eat there every night. The Tapas & Pizza bar, situated in the glass house after 6.30pm, is also worth a visit for a change of scenery and a variation of menu. The Breakfast in the main restaurant is superb, as is the food in Islands buffet bar. The casino on board was a great disapointment, on the Celebration we spent many nights playing and (mainly) watching but the Discovery has an electronic Roulette, a few bandits and 3 card tables, which were a £5 minimum bet so not many people were playing. A lot of the Thomson excursions seemed to be aimed at people who enjoyed more active things to do, many of them revolved around snorkelling etc. We did go on a catamaran in Antigua where we were taken to 2 different beaches and enjoyed a wonderful barbequed Lobster lunch. On most of the Islands we found the best way to explore was by using a local taxi driver and asking for an Island tour. This is always cheaper the more passengers there are, sometimes you can share with fellow cruisers. The evening entertainment team worked very hard to provide a different show each night and in the main they were very good. The shows did get a little 'samey' by the second week, as even though they were different, they all consisted of similar song and dance routines. The two comediens that were on during our cruise were very mediocre, especially Maurice Grumbleweed, who wasn't our cup of tea at all. Having said that it's worth a look as we are all different. The itinery of our first week included Matinique and Guadeloupe, these islands are French and only use Euro's as currency. This was not mentioned to us when we booked so we didn't take any with us. No-one we spoke to onboard was aware of this either, consequently the ship ran out of currency quite early in the morning meaning many of us were unable to get euro's to pay for taxis or food ashore. Be careful when leaving on last day as we were assured by reception days before that there was no need to keep your cabin as rooms would be provided to freshen up and change prior to disembarkation. We were provided with a list of about 10 rooms, spread all over the ship for the hundreds of people leaving. We visited all of the listed cabins to find unhappy queues outside every one. We returned to reception to explain only to be told that they were the only rooms available, they were not interested in sorting the out the problem, we even offered to pay as we did not have time to queue but the receptionist was not interested. We had to travel back for some considerable hours without having a shower or being able to properly get changed. Not an ideal situation. Read Less

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