1. Home
  2. Cruise Destinations
  3. Eastern Caribbean Cruises
  4. Eastern Caribbean Cruise Reviews
10 Helpful Votes
Sail Date: April 2019
We needed to go to Barbados and this cruise came up - 7 day cruise - 7 day hotel stay - at a good price. Tui's organisation was fantastic. From check in at Gatwick to disembarking - all superbly organised. We had an inside ... Read More
We needed to go to Barbados and this cruise came up - 7 day cruise - 7 day hotel stay - at a good price. Tui's organisation was fantastic. From check in at Gatwick to disembarking - all superbly organised. We had an inside cabin which was in fact bigger than the one we had on the QM2! Yes there is a bit of a rumble when the engines are going but it actually rocked us to sleep! Deck 2 midships was a good location as not right over the engines. Captain was awesome - so approachable and freely gave his knowledge of the ship and our destinations. Staff very positive. Food average. Seemed to be a budget per course?? Can anyone tell me why ships run out of prunes?? They come in tins for god sake!! Sorry but found the entertainment a bit basic but on a 7 day cruise not really an issue. Read Less
13 Helpful Votes
Sail Date: March 2019
Everything was perfect, You walk off the plane and onto a coach where you’re taken straight to the ship where our bags were waiting for us at our cabin. On return you see the immigration officers onboard, the queues move very fast, ... Read More
Everything was perfect, You walk off the plane and onto a coach where you’re taken straight to the ship where our bags were waiting for us at our cabin. On return you see the immigration officers onboard, the queues move very fast, no standing still. Then we were taken from the ship to the airport and our cases were sent to the plane ahead of us so we didn’t have to carry them around with us, they will also look after your hand luggage for you from when you leave your cabin until you depart the ship, they give you clean towels and an option to use a cabin to freshen up before your flight. Completely hassle free. Cabin was very comfortable and quiet, spotlessly cleaned twice daily and the cabin stewards were so friendly and kind. Fantastic staff, so attentive, friendly and really make you feel valued. Delicious food with plenty of options. The restaurants were very nice and in the buffet you have tons of options, you have fresh food cooked to order including omelettes and create your own stir fries, pastas and pizzas where you can choose exactly what ingredients they put in your meal. The fresh salad bars were so good too with freshly made potato salads, coleslaws and bean salads to name but a few. They had branston like pickle, piccalilli, chutneys and all the usual condiments including HP sauce, Branded drinks and a great choice of cocktails. Even without the premium drinks upgrade. Twinings breakfast and Yorkshire tea and many other kinds of herbal teas, delicious fresh sweet pure orange juice. The snack bar by the pool had freshly prepared salads (Caesar, Greek, Asian, curried chicken, avocado, salmon and more) sandwiches, wraps and burgers, hotdogs, fries etc to grab and go. Excellent entertainment with so many different options to choose from each day and night, something to do whatever your mood. The Collective were absolutely fantastic and got everyone rocking! Plenty of fun, lively areas with great music and entertainment and also calmer areas if you want some peace and quiet to just chill out and enjoy the moment. Didn’t feel at all overcrowded, even at the busiest times there was always somewhere to sit in the shade or in the sun. You can dress to impress if you like which meant I got the chance to wear some evening dresses but if you don’t feel like dressing up you don’t have to. You’re treated beautifully whatever you wear. Unlike other holidays I’ve been on (where drunken idiots have spoiled it for everyone else with their bad behaviour and they’ve been allowed to remain in the hotel and carry on their behaviour for the whole holiday) if someone gets out of hand they are promptly removed from the ship, they have zero tolerance of violent or abusive behaviour, Brilliant! Like staying in a 5 star hotel where the view changes daily. I can’t see how they can improve this ship and it’s staff. We don’t know how they manage it but even on a ship with so many other people on board you are made to feel special, the staff remember you and treat you very well. We will definitely be booking with TUI / Marella again. Everything really was perfect. Read Less
6 Helpful Votes
Sail Date: March 2019
Previously cruised on the Royal Clipper (twice) and Norwegian Star (not the best experience), so we have been on small and larger vessels. Tui package holidays have always been consistent for quality, so it was interesting to try their ... Read More
Previously cruised on the Royal Clipper (twice) and Norwegian Star (not the best experience), so we have been on small and larger vessels. Tui package holidays have always been consistent for quality, so it was interesting to try their cruise option. Flights - very good, the system of leaving luggage at Manchester airport and not having to handle it again until it arrived at the cabin worked extremely well. The Dreamliner is an excellent aircraft, in our opinion better than Airbus offerings. Apart from some slow service on the plane (don't think there were enough cabin crew) and not much variety in inflight entertainment all went well. Very comfortable flights both ways. The ship - excellent all round. Large balcony cabin has plenty of storage and well laid out. Didn't find the small number of power points too much of an inconvenience, we always seemed to keep our smart phones and iPad charged. No other reviewers have mentioned a super innovation on this ship - the Navigate app. for smart phone or tablet. Much better than reams of paper daily news letters cluttering the cabin. Reception service was excellent, always attended to quickly and with a smile. Not many children on this cruise, almost adults only. No issues with food and drink on board, mainly used Lattitude 53 for breakfast and dinner and the Market Place for lunch. Tried Vista one night, the only time we had to wait for a table, but no real inconvenience, the food was worth the wait - the Parpadelli Carbonare was superb! Visited Surf and Turf once, again a real treat, the fillet steak and lobster combination was to die for, well worth the extra. Generally the food was far superior to Norwegian and on a par with Royal Clipper ( a totally diffent cruise experience). Didn't bother with the Premium upgrade, didn't spend anywhere near the £100 it would have costs, the standard offerings were fine. Service was always quick and efficient, we had no problems on this cruise. Entertainment was good, with enough variety for us. No problems with sunbeds as we don't like being too near the pools (too noisy). Always found a quiet spot, the Veranda wasn't all that busy and we could retreat to the cabin and the large balcony if we wanted. Just a mention for Alan and Linda - you've stirred my interest in ballroom dancing and am looking to take some lessons ashore, many thanks. Shore excursions - only tried two. St. Maarten got off to a bad start, over 30 minutes late starting and the tour didn't show off the island in its best light. We walked into the town in the afternoon and we saw a much better side. The Tortola land and sea exclusion was in total contrast, gave us a real taster for the BVI. Otherwise we did our own thing at the other ports (have been to St.Kitts, Antigua and Bequia on previous holidays, so knew our way around). All in all an excellent holiday, Marella must be doing something right as we are about to book another cruise on the Explorer 2 next March to see some other islands we haven't yet visited. Read Less
2 Helpful Votes
Sail Date: March 2019
We chose the cruise to celebrate some special birthdays somewhere hot and sunny! We have previously travelled with Marella on their other ships and with P & O. Embarkation was super quick - off the plane in Barbados, straight on a ... Read More
We chose the cruise to celebrate some special birthdays somewhere hot and sunny! We have previously travelled with Marella on their other ships and with P & O. Embarkation was super quick - off the plane in Barbados, straight on a coach and to the ship. The Explorer is a nice ship but lacks any wow factor. There is no central atrium which other ships have and we found this ship awkward to navigate as you have to go up/down a floor to get to some areas and remember what colour staircase you need to take! All areas of the ship were kept clean. Staff were always friendly and polite. Food in the dining rooms was absolutely lovely with a good variety and waiters were friendly. Only niggle with dining in the main restaurants was if you had to have a pager and wait for a table to be ready you could only wait in a small bar area as we were told the pagers would not work further away. This was crowded at times with very little seating so mostly standing while waiting for a table, so not overly comfortable. We have no problem waiting for a table but on other ships you could take the pager anywhere, so not all herded together! The Market Place was often really crowded at peak times (breakfast) and not always easy to find a table but food was generally good. Our balcony cabin was comfortable and kept really clean by our cabin stewerd who was always ready with a greeting and smile. The shows were very good but a little 'samey'. Felt there had been more of a variety on other ships. We booked some excursions through Marella which were as described and we were happy with what was offered. At some ports we took taxis which were a lot cheaper than a Marella excursion. Overall Marella offers really good value, you can do as little or much as you like, all staff generally seem happy and we would definately book again. Read Less
6 Helpful Votes
Sail Date: March 2019
This ship is a real asset to the Marella line. It is really well run, spotlessly clean and comfortable. The crew are happy to help with a smile. There is a great choice of food, my only criticism is that a lot of the beef dishes were a bit ... Read More
This ship is a real asset to the Marella line. It is really well run, spotlessly clean and comfortable. The crew are happy to help with a smile. There is a great choice of food, my only criticism is that a lot of the beef dishes were a bit chewy and tough. Having said that anyone who can't find something good to eat must be the most picky eater ever. Such a wide variety. We had a balcony cabin on deck 9, it was spacious with plenty of wardrobe and drawer space. The balcony had two chairs of reasonable comfort and a small table. There was a kettle and fridge in the cabin. Bath, hand and pool towels were provided along with face cloths. There were two pools, not large but big enough and quite deep. There was also 3 jacuzzi's. Plenty of entertainment to suit everyone. Good variety of drinks and cocktails included in the drinks package. Didn't bother upgrading to premier for more choices. There was enough. The premium cocktails were not that expensive at £2.50 a time. The champneys although expensive were fabulous. Paid to keep a room on last day at a cost of £ 35, wasn't really worth it, only allowed to have it from 10 til 1.30. better to pay £15 each and book into the spar where they have lockers sauna's steam rooms, hot seats, fresh air room and sleeping room. Fabulous place. Loved every minute. The shore excursions run by the ship were over priced. We tended to get the tours on shore from official operaters and taxi's. Much cheaper and really good value. The people on the islands we visited were really friendly. The only island we found that tended change prices at a whim was St Lucia but even there we enjoyed the tour. Read Less
10 Helpful Votes
Sail Date: February 2019
We booked this cruise based on our experience on Marella Discovery which we really liked, and although we were aware that this was an older and smaller ship, thought that services and food would be of similar standards, how wrong we ... Read More
We booked this cruise based on our experience on Marella Discovery which we really liked, and although we were aware that this was an older and smaller ship, thought that services and food would be of similar standards, how wrong we were.There was evidence of penny pinching(or nickel and diming)as our American friends would say, as soon as we entered our cabin, which I must say was quite spacious (outside and upgraded) there was no hand soap only a soap dispenser, no face tissues and the usually free safe was chargeable, in my opinion the company did not operate a "duty of care" in respect of security as the door key was clearly labelled with the cabin number to which it related. We had purchased a cruise with an "all inclusive" basis-drinks and gratuities but found the choice very limited, the wine available was a house red, white or Rose with the former being particularly dry and vinegary, if you preferred a bourbon whisky the only option was Canadian Club, Jim Beam or Jack Daniels was not included. We did not enjoy much of the food on board, breakfast was the usual fayre, there was good variety but the quality was poor, lunch and dinner again offered a wide choice of vegetables but some strange combinations of dishes and it is not everyone's preference to have the vegetables al dente, we were surprised no salad cream on an English ship!. Service from the waiters, assistant waiters, and head waiters was excellent- polite courteous and helpful. I would like to single out Gamal one of the head waiters who was most diligent in accommodating requests and always delivered what you requested. Entertainment options were quite limited with a main show lounge, a cabaret type lounge and a piano bar, the production shows were average, the band who played a blues/rock type of music in the cabaret lounge were very loud and on one occasion so loud I found it painful, they also played on deck reggae type music which I found quite pleasant. We have visited most of the ports before and have our favourites this was our first visit to St Barths and found it very pleasant but relatively expensive. We took only two excursions one in Antigua - Sun and rum which was not as good as the previous one with Marella at this resort-very poor facilities! and the Rhum Runner which is our favourite party trip, happy-great atmosphere and good music and dancing. I am aware that this review may be seen as a litany of complaints, however it reflects our perception of this cruise, the point that I am attempting to make is that given the cost of this cruise which was very similar to others with similar itineries and inclusive arrangements but offers significantly less in terms of food quality,entertainment and facilities. We did speak to a few other passengers who did like what was on offer which illustrates the point that you can't please all the people all the time. Read Less
1 Helpful Vote
Sail Date: February 2019
My partner and I chose this cruise/ship to celebrate my 65th birthday. Lovely, clean ship and could not fault the crew. Our outside cabin on Deck 5 was of ample size for the two of us and was kept clean twice daily with towels ... Read More
My partner and I chose this cruise/ship to celebrate my 65th birthday. Lovely, clean ship and could not fault the crew. Our outside cabin on Deck 5 was of ample size for the two of us and was kept clean twice daily with towels changed etc. We ate in the Market Place buffet restaurant on our first evening which, as with other Marella cruise ships, had very average fare. Our intention was to eat in the main dining room, Latitude 53, for the rest of our cruise. Oh dear. What a letdown. The service was appalling both nights we went and didn't go back. Therefore, we were limited for choice. As for the Broadway show lounge, we found the entertainment rather poor compared to other cruises we have been on. And the two guest acts - "comedians" - were woefullly dire. But the sun shone (mainly) and we didn't allow the downsides to mar our holiday. Read Less
5 Helpful Votes
Sail Date: February 2019
Background: We usually go with all-inclusive holidays, mostly with TUI First Choice. Lately we have thought that we spend too much time on the resorts and miss out on seeing much of where we are - hence the decision to go with a ... Read More
Background: We usually go with all-inclusive holidays, mostly with TUI First Choice. Lately we have thought that we spend too much time on the resorts and miss out on seeing much of where we are - hence the decision to go with a cruise. We chose marella as we are used used to TUI, and know their standards and the all inclusive is important - we didn't want to get hit with unexpected costs. The itinerary and ship were the result of research - we liked the small number of sea days, and a mid-sized but newly (partly) refurbished ship seemed ideal. Arrival and first impression: First impressions were fantastic - dropping luggage at the airport to next see it onboard was great, as was the get off the plane and straight onto a bus. Our flight was late (and was last of all the flights) so we were rushed on board and straight to muster drill, it was all well organised despite this. Cabin: We chose 9107 based on reviews (and paid to choose - but as a deal with booking extra space seats) - we wanted a large balcony so that we could use it if the ship was very busy on sea days, and its central position was ideal for stability. Central location meant its never too far to go up to pool deck or Market Place, and same not far down to bars and restaurants. I was very happy with 9107 - everything worked, it has enough room and storage, and got 2 cases out of the way under the bed. Cabin steward Prasetyo was brilliant, always friendly, greeted everyone by name, and learnt our routines to make sure the cabin was always cleaned and tidied while we were out. Dining: Market place buffet was just what I would expect from an all-inclusive buffet. There was always plenty of choice and I was happy to see staff always cleaning, and checking food temperatures etc. They also really try hard with sanitisers everywhere and strongly encourage guests to use them. Latitude 53 was fine, we ate here on dress to impress night and it was busy but we were given a pager and just had a few drinks while waiting. Again the staff were very attentive although busy, and my wife's drinks just magically kept being replaced without asking. The Italian in Latitude was great also, which a good choice, and attentive service. Kora La was a nice change and the food and service was worth the upgrade. The same was true of surf and turf - it was a very nice relaxed dining experience, and well worth the extra. The steak was brilliant - though the beef onboard everywhere was excellent - the sirloin I had in the Italian was gorgeous. The only slight niggle is pre-dinner drinks in aperitif - everything in aperitif is cost extra if you are on the std drinks package - just a small niggle. Bars: All the bars were excellent - I only ever had to wait a bit in the lounge on dress to impress night when it was really,really busy. Just about everywhere a waiter appeared as soon as you sat down and had drinks quickly. Even on the pool deck the waiters were constantly circling with trolleys of booze. I stuck with the std drinks package as it covered 90% of what I wanted and was happy of pay for the occasional cocktail (mudslide) and other drinks - like in the coffee port. I ordered what I felt like, and the bit extra I had to pay was still well less that the £200 to upgrade - but you may feel differently - read the menu online as make your mind up! Entertainment: This was the least impressive bit of the cruise. The team work hard, but the main shows were a bit lacking - Vocalists and the many voices of LIss Jones were very poor. Though rockology was great - so they can do it! That said the other bands and singers in the bars were great for the most part - especially the duo who were often in the lounge. It certainly didn't spoil my holiday - just a minor niggle that could be improved. Service: Service onboard was fantastic everywhere, staff were always happy to help. All the staff I interacted with from embarking/disembarking, shore excursion team, waiters, cleaners etc were all great. Ports / excursions: The choice of ports was good, though I think the paradise islands itinerary was a bit weaker. We did a mix of TUI excursions and DIY. To be honest I would do less TUI ones next time, as all of the ports had lots to do, and only the Antigua Lobster Lunch and Aruba Sea and see were really worth the extra cost of the TUI - they were the two stand-out excursions. Overall: A fantastic holiday, and now my wife wants to always cruise in future - so that says it all really! (And probably with Marella again as they match what we want/expect) I'd certainly cruise on the explorer again or any of the bigger Marella ships... Read Less
3 Helpful Votes
Sail Date: January 2019
I think the Marella Celebration should be renamed the Marella VIBRATION!!! Its 37 years old and should be decommissioned . Stayed one week on the Cruise ship on deck 1 at the back of the Ship and am convinced the Engine room was all ... Read More
I think the Marella Celebration should be renamed the Marella VIBRATION!!! Its 37 years old and should be decommissioned . Stayed one week on the Cruise ship on deck 1 at the back of the Ship and am convinced the Engine room was all around us and on average got 3 hours sleep per night , we did complain and tried changing rooms but was told the ship was at full capacity so had no spare rooms , even in the lido restaurant you could see a few of the Tables vibrate. Besides the vibration everything else was good, the food and especially the staff whether they were the Cleaners or bar staff were brilliant. The entertainment eventhough not professional singers was good and certainly hard working. Only booked one excursion through TUi before we left but sadly that got cancelled so quite a frustrating week. The Captain of the Marella needs a special mention as he was a real nice person and very jovial. Read Less
1 Helpful Vote
Sail Date: January 2019
We chose Marella Explorer as it was a medium-size ship, and our very first cruise 20 years was with Thomson and we were very pleased with that. Sadly our experience of Marella Explorer was very disappointing. The service in the ... Read More
We chose Marella Explorer as it was a medium-size ship, and our very first cruise 20 years was with Thomson and we were very pleased with that. Sadly our experience of Marella Explorer was very disappointing. The service in the restaurants was generally poor though better in the Vista restaurant. Rarely asked if we wanted coffee after a meal. The quality of the food was OK, with Vista being much better than Latitude 53. The buffet food was fine, but the background music was often intrusive. The surcharge for the speciality restaurants seemed exorbitant so not used. The entertainment in the Broadway theatre was not very good; the performers worked hard but with poor material, and it seemed that playing everything loud was the solution. Quite a number of people left because of the loud music. Alternative entertainmant on the sea day was sadly lacking. The captain was obviously keen to be "one of the boys" but daily apologies became an irritation. On the positive side, our junior suite was excellent as was the service from our steward, and all the crew were always helpful and polite. The carafe system of fresh water in the cabin was excellent and should be copied by all the cruise line to save plastic. Read Less
6 Helpful Votes
Sail Date: January 2019
the ship was lovely ,the crew were friendly ,couldn't do enough for yuri ,the food was hot and always plenty of it, we stayed in cabin 901 deck one which at first i thought we was in the lowest grade but after talking to people on ... Read More
the ship was lovely ,the crew were friendly ,couldn't do enough for yuri ,the food was hot and always plenty of it, we stayed in cabin 901 deck one which at first i thought we was in the lowest grade but after talking to people on upper decks e,g deck 5 upwards we probably had the better cabins ,there was not a lot of noise at all ,you could hear the engines but not enough to disturb your sleep ,yuri the cabin attendant was so nice and nothing was to much trouble for him as soon as you left your room he was in there cleaning it up ,felt very looked after ,chocolates left on the pillows every night .the local people were lovely too,if you get off in the port they will offer tpp take you on the excursions at sometimes half the price ,we did a mixture of tui excursions and using the locals. highly recommend the st lucia all day land and sea excursion .entertainment was good for a smaller ship ,everyone who we spoke to who was experienced cruisers also said they much prefer the marella celebration it was a more friendlier ship ,yes some things need modernising but on the whole our cruise was so good we are going to book again for next year , Read Less
Sail Date: January 2019
This was our first cruise and it certainly won't be our last. After a great flight on the dreamliner we were whisked from Barbados airport to our ship - the Marella Celebration. Everything was extremely well organised and we were in ... Read More
This was our first cruise and it certainly won't be our last. After a great flight on the dreamliner we were whisked from Barbados airport to our ship - the Marella Celebration. Everything was extremely well organised and we were in our cabin in no time. We had a balcony cabin on deck 9 - absolutely fantastic. It had everything you would need : toiletries, hairdryer, robes. Bed was very comfortable. The shower worked perfectly. Ronaldo our cabin steward was exceptional. He works very hard to keep everything in order. The restaurants were of really good quality. In the day we used the Lido - something for everyone here. In the evenings we mostly used the Meriden which is waiter service. Absolutely no complaints. It was great. Tried the Kora La once and it was OK. This restaurant has a supplement - probably wouldn't dash back. The bars are all well manned so depending what mood your in you can either dance the night away or watch a show or have a quiet drink. There's an outside bar on deck 6 outside Liberties which was a lovely place to sit and watch sail away. A big thank you to Bektur for keeping our glasses topped up!! The ports we went to were : St. Maarten, British Virgin Islands, St Kitts, Guadeloupe and St Vincent & the Grenadines. We took an excursion with Tui from St. Vincent 'Mustique Magic' wow wow wow - well worth the money. It was fantastic. Wish we'd booked the Death in Paradise excursion whilst in Guadeloupe as this was the only disappointing port. Never mind there's always next time. The weather was amazing. Yes there is vibration on the lower decks but to be honest you do get used to it. I have absolutely no complaints - so much so we're booked on the same cruise next Jan but for 14 days this time - can't give a higher recommendation than that. Read Less
30 Helpful Votes
Sail Date: November 2018
We chose this cruise for my wife's 50th Birthday. Looking at some of the reviews beforehand we were a bit worried, but these fears were allayed by our own personal experience and we couldn't find any faults whatsoever. I would ... Read More
We chose this cruise for my wife's 50th Birthday. Looking at some of the reviews beforehand we were a bit worried, but these fears were allayed by our own personal experience and we couldn't find any faults whatsoever. I would not dream of making derogatory comments on fellow passengers as everyone is entitled to spend their holiday as they see fit. I can certainly say that I saw no behaviour from anybody which affected my enjoyment of this cruise. So when looking at reviews I would recommend focusing on the average person's expectations, not specific gripes. I can quite honestly say that the food was fantastic everywhere, from the Market Place to Vista, Latitude 53 and even the burgers in the Snack Shack. Of course there were occasional minor issues with service, but immediately rectified with humble and sincere apologies each time. The staff all over the ship were excellent, very polite, helpful and friendly. The singers and dancers on the shows were amazing, especially the girls, no screeching to this musical ear! Both comedians were great, borne out by the fact that 99% of the audience were laughing. Special mention to Ellie, who sang to my wife on her 50th. Go and see Ellie and Ross, singer and guitarist - they are brilliant and have big futures ahead of them. We went on half a dozen excursions, all great. The Bequia cruise was a laugh with the rum flowing and Bohemian Rhapsody sung throughout (the boat was named Scaramouche). The Carbet Falls in Guadeloupe were amazing. My favourite Island was Martinique although it does have a traffic problem. We ate at the Surf & Turf on my wife's 50th - again a wonderful experience. The Explorer as a whole is a very comfortable ship. Couldn't see any signs of ageing, although we have nothing to compare it to, being our first cruise. So the message is if you are Mr, Miss or Mrs Average then you will enjoy this ship immensely and what it has to offer. We are already looking at our next cruise in May 2020 for my 60th and this will almost certainly be with Marella. Read Less
11 Helpful Votes
Sail Date: November 2018
We were recommended by some friends who had previously been on Marella before it became all inclusive. Unfortunately it has now become like a cheap holiday camp that caters for grossly overweight chav’s that like to booze from the moment ... Read More
We were recommended by some friends who had previously been on Marella before it became all inclusive. Unfortunately it has now become like a cheap holiday camp that caters for grossly overweight chav’s that like to booze from the moment they get up and they made up about 40% of the passengers. The Pool deck was like a walrus colony and best avoided as was the buffet at the Market Place were most of the them ate as much as they could of the 3 star food served there. Money doesn’t make you a better person but manners do and most of these people didn’t have any. The good points were the TUI and ship staff who were mostly excellent, the efficient airport and transfer to the ship, good itinerary. There is generally plenty of space on the ship and quieter areas such as the veranda which has better sun beds with pads, however certain people would be up early to reserve even if they weren’t around all morning and no one enforced their policy of removing towels if left for more than 45 mins. The ship was refitted this year but it looks like a lot of areas were not touched. We had an executive cabin which was very spacious with separate lounge area, double shower and walk in wardrobe. There was a large balcony with sun loungers, hammock and table and chairs. The bed is quite firm and we did ask for a topper which was quickly provided.Our room was on deck 10 which is below the pool deck and there used to quite a bit of noise from the sun loungers being stacked or people running around in the evening. Our cabin steward Irena was excellent and always eager to help. The restaurants are not up to the standard you would expect, Latitude 53 serves the occasional good dish but generally average fare. Vista served one of the best lasagnes I have had but the bruschetta was terrible and the steaks were tough. The tapas and and Mediterranean were reasonable but the restaurant felt like a cafe. The Kora La and Surf and Turf are good but then you have to pay £24.95 or £28.95 extra per person extra so should be. Breakfast at Latitude was good apart from the long life juices. The sail away Caribbean BBQ was awful. The Head Chef really needs replacing with someone who can improve the standard of catering on the ship. The shore excursions were a mixed bag some like St Kitts scenic railway good but the Bequia coastal cruise awful as catamaran is really a small motorise catamaran ferry not one with sails which expected. After a trip to snorkel we were then dumped on a crowded beach with no sun beds or anywhere to sit for 3 hour and given a cheap lunch in the local cafe. The beach transfers were a waste of money and you are far better organising yourself. The shows are alright but spoiled by the female singers thinking that screeching as loud as they can adds to their performance rather clarity. The guest comedian Steve Terry was very funny and would of been better to see more comedians. Embarkation and disembarking is very slick and well organised. The Champneys spa is good although the gym is quite limited. With all inclusive most drinks are included but the cocktails are more like slushy’s as so full of ice and although you can drink unlimited alcohol you have to pay for bottled water or a special coffee which is really irritating. Based on our experience TUI seem to be catering more for the 3 star holiday brigade and we won’t go again which is sad as they do put in a lot of effort and have some aspects which are very good. However if you like to eat and drink for 19 hours a day baste yourself in the sun until lobster red lying right next to other overweight people this is the holiday for you. Read Less
4 Helpful Votes
Sail Date: November 2018
This was my 33rd cruise and by far the worst , food was very poor the main restaurant very slow and presentation was like a cafe, quality of food like a back street pub, reception a total joke 5 times we requested certain things and was ... Read More
This was my 33rd cruise and by far the worst , food was very poor the main restaurant very slow and presentation was like a cafe, quality of food like a back street pub, reception a total joke 5 times we requested certain things and was completely ignored, but the most alarming thing was the attitude of the general manager who accused me of cheating at the casino even after cctv showed I wasn’t and made of with £80 of my money ,i also got food poisoning on the 2nd day and was confined to cabin for 24 hours after the doctor was pretty sure it was food poisoning but again the general manager didn’t agree ,I sent a letter to the CEO of Marella Chris Hackney nearly 4 weeks ago, and still no reply, as I said in the heading ....Butlins at Sea ....but that’s probably unfair to Butlins Read Less
3 Helpful Votes
Sail Date: November 2018
We choose this cruise as it was available at the right price and the timing suited our schedules, we were not disappointed with any aspect of the cruise, there can always be improvements, check in at the ship on day 1 could be better but ... Read More
We choose this cruise as it was available at the right price and the timing suited our schedules, we were not disappointed with any aspect of the cruise, there can always be improvements, check in at the ship on day 1 could be better but have had worse, cabin could have been a little more spacious, the all inclusive package offered a quite acceptable range of drinks, would be nice for bottled water to be included though, did not hear many people complaining throughout the cruise (there are always some) but having to pay for bottled water was mentioned. Good selection of places to eat with by and large good quality food, did not try any of the pay extra restaurants as was very happy with the others, the buffet tends to get a bit busy at lunchtime found it best to avoid at peak times. Could do with an earlier breakfast option as the first one opens at 7 am, 6 would be better to cater for early risers, could do with some improvements in the standard tea & Coffee making facilities Shore excursions are quite expensive and probably not worth the money, did find that the dress standards were lower than previous cruises with this company, not a move in the right direction in our opinion. Staff very good and helpful in all areas, based on our experience on this ship for the first time we will have no hesitation in returning to this ship, provided excellent value for money. Read Less
8 Helpful Votes
Sail Date: April 2018
This was our first cruise and we were a bit worried what to expect. However we had an amazing time, From embarkation with the welcome and the organisation at Gatwick airport we thought it was excellent. The ship was immaculate, we had ... Read More
This was our first cruise and we were a bit worried what to expect. However we had an amazing time, From embarkation with the welcome and the organisation at Gatwick airport we thought it was excellent. The ship was immaculate, we had upgraded to a suite on deck 8 which was fab and we had a lovely girl looking after us every day cleaning our room, ironed clothes for us and had chocolates on our bed every night. The staff work so hard cleaning the ship, in the restaurants and entertainment, I could not fault it, we we really impressed. The all inclusive option is really good for all the drink and food options. There was plenty of entertainment and shore excursions if you wanted it, we tended to do our own thing when we went ashore, with water taxis, trips etc. One trip they sold in port on St lucia I thought was expensive for being left 2 hours at a beach with not much to do and a quick stop at marigot bay, and they only had a bit of cheap rum punch to give you. I would not recommend this trip ( this was nothing to do with Tui it was one we did independently) It was a great experience going in and out of port, leaving port in the evening with a glass of prosecco and the sun going down is perfect and exciting waiting to see where you are off to next. Grenada was lovely but a bit pushy when you got into port selling tours. Bonaire was a lovely island and probably the best for snorkelling. Overall would recommend the cruise, we also did the 7 day stay in Barbados at the Waves hotel which was amazing to top off the holiday again a beautiful hotel and would recommend Read Less
9 Helpful Votes
Sail Date: March 2018
6 islands cruise. We chose this cruise as initially all 6 islands were ones we hadn't visited. Unfortunately,3 had to be changed prior to departure but at least we didn't end up with our dreaded "days at sea" ... Read More
6 islands cruise. We chose this cruise as initially all 6 islands were ones we hadn't visited. Unfortunately,3 had to be changed prior to departure but at least we didn't end up with our dreaded "days at sea" Overall an excellent week. Overwhelmingly, staff were friendly, attentive and helpful. Typically- our cabin stewardess Serina was superb. Food was excellent in all the places we tried. Mostly for evenings we used either 47 or Gallery 47 (both included in price). Plenty of choice and well presented. We had a couple of breakfasts where the waiting staff were somewhat disorganised - eg coffee turning up, followed 10 minutes later, after numerous requests, by milk and a further 5 minutes for tea spoons (forks work well provided you use the wrong end!!) The inclusive drinks range was sufficiently extensive for most people with few exclusions. I suppose if you only like one specific brand you may be disappointed (eg Remy Martin brandy is excluded as is champagne) but genuine Bacardi and named Whiskies were included and the beers/lager were good for my taste. We would certainly not have benefitted from the Premium upgrade although we did pay extra a couple of times at the Coffee shop which we enjoyed. Island buffet was also very good and we used this for breakfast when we had early starts and also at lunch - problem here is trying not to eat too much when you know you face dinner later. Then, of course, there’s always afternoon tea for when you get peckish! Surf and Turf restaurant – We tried to book this from day 1 for any night but the best we could get was, on day 2, to be put on a stand-by list for the week! We didn’t get in. As we were on a cruise and stay we were only on board for one week. We suspect that all bookings went to people for whom this was their second week thus had pre-booked before newcomers arrived. Even though we were told this wasn’t the case, we couldn’t get any other explanation. So if you are cruising for one week only you may not get in which to us felt like we were penalised. Others who had been to Surf and Turf said it was good but maybe not worth the £28 ish supplement each. Snack Shack is worth a visit during the day – some sandwiches / boxed salads to take away and some people loved the fish and chips although we didn’t try that. Bar Eleven, the top floor bar was OK but not as good as some other Tui ships. We were hoping for an “Horizons” type of bar (eg on Celebration and Spirit this was a good sized pleasant relaxed bar with some live relaxed music). We think that sticking Bar Eleven in a thoroughfare between Kora La and Surf and Turf restaurants spoiled the atmosphere noticeably. For us the Atrium was far better although many others must have thought the same as it was sometimes hard to find a table. However if you go to the Atrium later when the show is on in the Broadway lounge, you stand a better chance of getting a seat. Some excellent entertainment here particularly the guitarist. Other watering holes were good with quizzes, music and entertainment aplenty. See separate review for cabin On the dress to impress night I reckon about 60% or so wore DJ’s, most others wore smart casual. I don’t think it matters as long as people are seen to make some sort of effort. We were lucky enough to get last minute seats on the Death in Paradise excursion on Guadaloupe. This wasn’t available online before the cruise and was thus a pleasant surprise for us. We only found out accidentally at the excursions counter onboard – no idea why Tui hadn’t advertised it – staff didn’t know. And finally, where did the name Marella come from. I see Tui don’t call their German ships Marella. Royal Caribbean, Holland America, Regent Seven Seas, Princess, P&O, Norwegian Cruise lines, MSC, Silversea etc . Compared with those I think Marella sounds second rate. Even Tui would sound better. Just couldn't spend enough time on board to try everything out so certainly large enough ship for our needs and transport between islands. Overall, very good ship, staff and entertainment with plenty to keep all well fed, watered and entertained. Read Less
8 Helpful Votes
Sail Date: February 2018
We chose to return to the Caribbean again to escape some of the winter, and having had enjoyable cruises with Thomson Ships in the past chose to go on Discovery. We are getting older now and not so able bodied. My husband has a mobility ... Read More
We chose to return to the Caribbean again to escape some of the winter, and having had enjoyable cruises with Thomson Ships in the past chose to go on Discovery. We are getting older now and not so able bodied. My husband has a mobility scooter which we took with us for the first time. Everyone was amazing. As soon as we landed in Barbados after a wonderful flight and great service on board Dreamliner, we were met by a taxi and taken to the Ship. Our cabin on deck six was midships and perfect for lifts etc. We ate all breakfasts and most dinners in 47. The waiters loved parking the "Ferrari" as they called it usually doing a lap of the restaurant first. We ate in Surf and Turf and Kora la which were good. The Italian was also enjoyable and made a change occasionally. We didn't do much ashore as we had been to most islands before, but did do the catamaran trip in Antigua which was great. The Ship was immaculate. We were well informed by the Captain regarding weather and sea conditions and have no complaints about service, food, or crew who were all friendly and welcoming. Read Less
18 Helpful Votes
Sail Date: February 2018
We done a fly/cruise with TUI/Marella and came away impressed with their whole operation. Checking-in at London Gatwick was very easy with a short queue, representatives were on-hand from Marella to provide us our check-in details for the ... Read More
We done a fly/cruise with TUI/Marella and came away impressed with their whole operation. Checking-in at London Gatwick was very easy with a short queue, representatives were on-hand from Marella to provide us our check-in details for the ship. Bags were checked in all the way to the ship, so no need to pick them up at Barbados airport. Flights with TUI were good on-board the Dreamliner and is comparible to any good quality long haul carrier with TV's in seats etc. Landing into Barbados TUI had organised for buses for the cruise passengers to pick-us up from in front of the plane, so no need to go through immigration, which was a huge plus. Transfer took us straight to the ship where we checked-in. Check in was fairly quick to get on the ship. Bags arrived an hour or so later once we were on-board and were places outside our cabin door. The Marella Discovery was an impressive ship, my girlfriend and I were both first time cruisers so can't really compare to any other ships but the ship seemed to be kept in good condition, very clean and all new carpets throughout. We had a Balcony Deluxe cabin and found this roomy, balcony was good too and had a small table and 2 chairs, which we used quite a bit in the evenings. The ship had enough to do to keep us entertained when we were at sea, I especially liked the mini golf coarse. Pool area seemed to be bustling during the day but fairly quiet in the late afternoon and evenings, which was good. Gym was well equipped and it was great having a Trainer on-hand who held regular classes. Dining was good, we didn't eat any of the Specialty restaurants mainly due to not being able to secure a reservation however the 47 degrees (main restaurant with waiter service), Galleries 47 (Italian restaurant) and Glass House (Tapas) were good, food was tasty and moist. The Islands buffet had a large range of foods and was also good, we only ate here once at night and had a few breakfasts here, food was always hot when we went there. Bars were plentiful and the all-inclusive had a large range of branded drinks including Corona beer. We never waited longer than a few minutes to be served, which was better than most pubs in London! Staff were incredibly friendly and plentiful. They really did make the experience so much better. They also seemed to like their jobs and also took a personal interest in your day. Entertainment seemed ok, though were only went to the comedy and one other show. Activities organised by the ship were good and they hired local tourist companies which was a nice touch, most of our tours were small in size which was nice too. Most ports were just caught a local taxi to take us to a beach and bring us back to the ship and this was much cheaper and more private. Our week on-board the Discovery was fantastic and I would love to do another cruise in the future with Marella. It was very handy having everything all inclusive, as all the money we spent was on-shore, which was minimal. Marella being quite new the cruising world deserves praise as the whole week ran without any incidents or interruptions. We did have a late change of itinery where we missed out on Puerto Rico and the US Virgin Islands and went to Tobago and Antigua instead. Antigua ended up being our favourite port, so we were very happy with the change. The atmosphere on-board the ship was very positive and everyone seemed to be impressed with the ship and the cruise, a lot of people had been with Marella before, which was nice to know. Age group seemed to be a bit more mature, my girlfriend and I seemed to be the youngest on-board but this didn't bother us at all, again everyone was very friendly and happy. Read Less
4 Helpful Votes
Sail Date: February 2018
I chose this cruise only for the ports of call, which was then amended as the ship wasn't allowed in Puert Rico and US Virgin Islands. So we ended instead going to Tobago and Antigua yet again. I normally say you get what you pay ... Read More
I chose this cruise only for the ports of call, which was then amended as the ship wasn't allowed in Puert Rico and US Virgin Islands. So we ended instead going to Tobago and Antigua yet again. I normally say you get what you pay for and I certainly did not. I paid as a solo traveller and it was my 70th Birthday I would treat myself £4600 but I did have a small balcon but what I got for the price was disgusting. I ate in Restaurant 47 in total I just had 6 breakfasts I thought they were tasteless, lack of quality and not very warm. It was a good job I had taken some biscuits with me. Lunchtime in the islands the food there lacked very little choice unless you liked ChilI, chicken Korma rice and chips. The salad was non discript with plastic cheese and meats. The warmest and tastiest food was the fish and chips from the snack shack. Then we have dinner in total out of 14 dinners I only ate 3, I just could not taste anything. The quality, quantity and the presentation was disgusting I have never eaten such food in my life. I knew what I was supposed to be eating but that was it. I just had to leave it. On some occasions I had to leave the table as I felt physically sick.I did raise my concerns to the restaurant manager and to reception The we have the cabins I was on deck 6 hear the coffee port. A total of 3 nights I did not have a bath towel, on 3 separate occasions I had soaking wet hand towels and twice soaking wet bath/shower mats. The cabin steward was more interested in making animals out of the towels. The blue towels were thread bare, and I never had a white towel in 14 days they were all yellow and grey I do think these need all replacing. The last night of the cruise no bath towel I used a hand towel. When I went out to try and eat the cabin steward was outside I explained I did not have a bath towel so he came into the cabin to check and he blamed his assistant. When I came back later as soon as I opened the door such a horrible smell greeted me. I opened the bathroom door to find 2 soaking wet hand towels and the stench made wretch. I didnt know that I could have rang house keeping. During the night the smell was being blown round the cabin with the air conditioning, by this time I started with a bad cough, I could sleep and then I got a sore throat I felt so drained. I did report this again to reception. To end things on the plane back I could breathe properly, very short of breathe I had to have Oxygen for 6 hrs during the flight and of course I could eat. What was supposed to be a fantastic birthday present and a lovely cruise was just a nightmare. In future I will stick to P & O and you certainly get what you pay for. Read Less
5 Helpful Votes
Sail Date: January 2018
You hear good and bad. About Marella discovery,but I would say from what I found it’s mostly good ,from the moment you drop your baggage at the airport to collection at your return airport you ar3 well looked after....1 Dreamliner ... Read More
You hear good and bad. About Marella discovery,but I would say from what I found it’s mostly good ,from the moment you drop your baggage at the airport to collection at your return airport you ar3 well looked after....1 Dreamliner lovely quiet aircraft..2. Transfers to ship could not be easier...3 cabin clean and tidy every day ..4food enough choice for most people 5 entertainment could be better but enoug( choice to find something you like. ..6 .waiter/waitress service around the ship you could not fault ....ports of call were the best in the Caribbean,,...the things that could be improved on are(food)...letting you know what has garlic in as I had to ask most days ,they could put a label on them .sometimes the people behind the counters did not know ,another is including water in your cabin another is tonic water both these are extras (chargeable),the next is wi if should be free or at most a nominal charge Read Less
3 Helpful Votes
Sail Date: January 2018
I chose this cruise ship because of previous reviews, this was our first cruise and did not want the formality of dressing up all the time, and all tips included, and the all inclusive option was perfect for us. The crew are very relaxed ... Read More
I chose this cruise ship because of previous reviews, this was our first cruise and did not want the formality of dressing up all the time, and all tips included, and the all inclusive option was perfect for us. The crew are very relaxed and friendly, nothing is too much trouble, they work extremely hard. The restaurant are fantastic there is food for everyone, spoilt for choice. I would chose Marella cruises again, if I was to change anything I would book a outside cabin, just personal preference as it was so dark. Overall the facilities and entertainment on board is fantastic something for every if you want to stay on the ship when docked or explore the amazing island, the destination team are very knowledgeable, I would definitely recommend swimming with sting rays in Antigua amazing, the wardens are extremely helpful and put you at ease. Definitely recommend Read Less
6 Helpful Votes
Sail Date: January 2018
We chose this cruise for the itinerary. From checking in with no ques ( Manchester ) to having our luggage outside our door within 1 hour of getting to the room everything was easy sailing. As it was a special occasion we chose to ... Read More
We chose this cruise for the itinerary. From checking in with no ques ( Manchester ) to having our luggage outside our door within 1 hour of getting to the room everything was easy sailing. As it was a special occasion we chose to upgrade to a junior cabin suite on the 8th floor. Wonderful views each morning at on the balcony as we docked. The crew were fantastic both our cabin steward Nonet, to the croupiers in the casino. There where 4 of us 2 couples, most mornings we ate in the waiter restaurant at table 23 and in the evening the same but at table 105. The food was excellent and nothing was to much trouble, we where well looked after by Dejan and Rubia. From there it was to the Broadway show, most where excellent to watch, then to the Casino. The blackjack table where we met a lot of friends during the cruise. A big hello to Sean and Jorge you kept us amused. I used the wi-fi with out any problems during days at sea. We enjoyed it that much we have booked to join on the Asia cruise next April. Read Less

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise