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Sail Date: May 2019
The cruise was wonderful. Food and service in restaurants was perfect. Cabin R519 was good and kept very clean. Disappointed we had the overhang from above casting shadow on balcony Entertainment was OK ,but not as good as other ... Read More
The cruise was wonderful. Food and service in restaurants was perfect. Cabin R519 was good and kept very clean. Disappointed we had the overhang from above casting shadow on balcony Entertainment was OK ,but not as good as other cruises we have been on. The best entertainment was the historical murder presentations. Destinations were fantastic although only 6 hours in Gibraltar was disappointing. We only booked in April 2019 and did via the select option mainly because we thought we could get the first sitting and a table for 2 and was put on the waiting list. However once onboard we were informed that all the first sittings for a table for 2 were fully booked in Nov 2018 and we had no chance of this. We needed this because of my wife's poor hearing and cannot hear other peoples conversation. The outcome meant we were in Freedom and always had to wait for a table for 2. This should have been explained at the time of booking and perhaps we would have changed our decision and booked the early saver. Read Less
2 Helpful Votes
Sail Date: January 2019
Not a moan but flight (tui) delayed at Manchester. Arrived Barbados almost on time and was transferred to the ship bypassing the airport, (great) arrived quayside as the computer system crashed but was kept up to date with progress and ... Read More
Not a moan but flight (tui) delayed at Manchester. Arrived Barbados almost on time and was transferred to the ship bypassing the airport, (great) arrived quayside as the computer system crashed but was kept up to date with progress and water given out and we were looked after, we were then booked in manually and boarded. First impression of the ship was very smart, the cabin was an outside with sea view, was small but big enough to sleep in and get changed. Our opinion is we will not be in there all day, it's only for changing and sleeping, Freddy the cabin boy was brilliant and looked after the room to a high standard, 3 times a day with turn down service. The entertainment team were fab Jo B, Liam, Caroline, Riccy, Ali, DJ Phil Wes and Giovanni were fabulous, kept us entertained. Sea days were a bit packed with sun loungers at a premium, we had to sit on chairs a couple of times, but understandable. The waiter service for drinks was fine though short wait on sea days again understandable with the capacity, yes the decks were chokka at times. The restaurants were very well laid out with the option to share with other guests which was great to meet other people and learn from their past experiences. Food was (as in previous reviews) repetitive but very nice, (i only had the same meal once) the waiters were very obliging and helpful, nothing seemed to much trouble for them. Breakfast in the self service on deck 15 was sometimes a struggle to find a table but most people shared anyway. I had one gripe which was the toast. Was cooked ok but the bread crust was solid i did mention it and was told to ask for fresh as they have someone doing the toast all the time. Drink prices were a bit more than pub price but not extremely over priced, the bar staff were a pleasure to deal with and entertainment of an evening was very good though could have been at times on the bigger theatre as Manhattan bar wasn't big enough for the better artists. In our opinion the overall state of the ship was not as bad as people say. We were very impressed with the ship, the crew, entertainment and food. The itinerary was great with the weather being fabulous with only one Caribbean shower in two weeks. If you want to go ashore just check the Horizon information to see if you need your passport or not and it gives most information you need. Read Less
9 Helpful Votes
Sail Date: August 2018
My husband and I went on this cruise together. This was only our second cruise we have done and the first with P and O so we can't really compare to other ships. We chose to have a balcony cabin so we could relax and watch the views ... Read More
My husband and I went on this cruise together. This was only our second cruise we have done and the first with P and O so we can't really compare to other ships. We chose to have a balcony cabin so we could relax and watch the views go by. We thought the views reminded us of the trip we did on the Caledonion way in Scotland, my husband said it was like the Caledonion way on steroids! We were on Riviera deck which has the over hang on the balcony which we were very glad to have. During the trip there was often rain and it meant we could still sit out and enjoy the sights without getting wet, when we looked down on the more open balcony's we saw people with their umbrellas, or trying to dry off their chairs with towels. The cabin itself was clean and very comfy. We asked our cabin steward to empty the mini bar and keep us topped up with ice each day. We took along along a litre bottle of gin and whiskey with little tins of mixers which was great for pre dinner drinks in the cabin. We chose the 2nd sitting for dinner I had hoped this would mean no young children in the restaurant. Don't get me wrong i love kids and have worked with them all my life but as I can only go on holiday during school holidays it can be difficult to have a "break" from them. Unfortunately our table for two was right next to a family with a 4 year old and 6 year old, while on the whole they were pretty good there were times when they were crying at the table ( properly because they were so tired) and also they were playing on tablets with the sound up which was not great for a relaxing dining experience. I think P and O should have a a late dining choice in one of their restaurants for adults only. The food we could not fault I don't know why anyone would pay any extra to go to one of the other dining venues. So much choice and I was amazed that nothing ever ran out. The waiters and the wine waitress were very friendly and helpful. We also tried the afternoon tea on a couple of occasions which was also very good. We had not realised until a couple of days into the cruise that we could go to one of the dining rooms for waiter service lunch. This was so much better than the scrum of the buffet restaurants. This was a terrible dining experience the food was great but trying to get a table was impossible we ended up walking up and down with our trays of food and by the time we found somewhere to sit our food was cold. Once we discovered the other dining option we did not venture in here again! We did not do any of the excursions preferring to do our own thing in the ports. We did lots of walking and saw some amazing views. It was easy getting on and off the ship as no tenders involved. We are not really people who do all the competitions that are on during the day especially sea days but we enjoyed a two part talk by Chris Lubbe who was Nelson Mandela's body guard, he had an amazing story to tell. We also watched the film "The greatest Showman" on the last sea day which i had been wanting to see. We watched all the shows which were of a high standard and enjoyed them all. As we were on late sitting for dinner we always went to the late show at 10.30 and never had a problem of finding anywhere to sit. We then always moved onto one of the bars to listen to music by the live bands. We particularly enjoyed the band "run around kids". We enjoyed the the cruise and felt it was good value for money we are planning to do another one next year with P and O. Read Less
Sail Date: May 2018
Staff - couldn't fault the staff for the most part they were exceptionally good. Drinks – P&O don’t do a drinks package other than a buy 20 soft drinks for the price of 19 so those who enjoy a drink run the risk of finding ... Read More
Staff - couldn't fault the staff for the most part they were exceptionally good. Drinks – P&O don’t do a drinks package other than a buy 20 soft drinks for the price of 19 so those who enjoy a drink run the risk of finding themselves with a high bar bill at the end of the cruise. Swimming pools and recreation activities - P&O have the basics in the form of pools and hot tubs but not much else. The main pools are busy but the adults only one can be reasonable and is for 18 years and over. We had an unfortunate incident in that a small piece of rust splashed up from the hot tub and embedded itself in my Husbands eye. We weren’t aware that was the problem but after his eye had been hurting for some time we went to see the on board medical staff where the receptionist informed us that just to get looked at would cost us around £80. My husband decided to try some eye wash from the on board shop however as it was getting worse we went to medical at around midnight to discover they were closed. The problem started on the penultimate day of our cruise and my husband decided to wait until we got home to see the optician who sent him off to the hospital to have it removed by a surgeon. We reported the issue to P&O and they offered a £250 refund. We were happy this was a freak accident however they should consider an option to have the medical staff look at the problem before charging as this was a problem caused by their ship and as such they should have helped with it on board rather than just telling us it was £80 just to get an opinion. Quizzes and shows - you need to turn up between 30 and 45 minutes early to these things if you want a good seat (or in some cases any seat at all) the shows were all of excellent level, although they don’t do a full broadway show they do 1 hour shows that are very entertaining. Photo's & other items to purchase - all your pictures £100 not bad we only got a couple of pictures and they were a good price also. Bathrobes £30 for 2 total bargain. Anything extra you may want to pay for was mostly reasonably priced. Food - Breakfast Breakfast in room good, big queues for buffets, sit down breakfast very good. Food - lunch, snacks and late night food. Buffet busy and staff miserable, good snack options and food available pretty much all night. Food - dinner Buffet at dinner time was horrific but main dining was really good including 'always available' options which were nice. Food - room service Food was nice and service was excellent. Complimentary drinks – Water or Tea/Coffee with your meal, bit limited in options. All around P&O was a good experience ignoring the unfortunate incident with the hot tub and we have booked another cruise with them this time to take our teenage kids as well. Read Less
2 Helpful Votes
Sail Date: April 2018
We chose this cruise for a fun hen party of 30, we had all ages from 20-70 and found the ship and staff catered extremely well to entertain all age groups. We enjoyed the food, hot tubs, pools (i was pleased to find there were separate ... Read More
We chose this cruise for a fun hen party of 30, we had all ages from 20-70 and found the ship and staff catered extremely well to entertain all age groups. We enjoyed the food, hot tubs, pools (i was pleased to find there were separate pools and entertainment areas for children), this allowed a much more serene and relaxed experience when enjoying the leisurely spa. entertainment and brugge itself. I didn't love that the dinner staff wouldn't leave our bottle of wine on the table. Or that you have to be out of the room at 8am following formal night. Generally speaking the cruise and entertainmemt staff were great and i would give them five stars for value of money. Unfortunately in my experience the dinner staff and cabin staff really let doen the ship. I also found the personal hygiene of some of the staff working with food disconcerting. Read Less
6 Helpful Votes
Sail Date: December 2017
This was our first cruise, and having been quite excited but also nervous about what to expect we certainly were not disappointed. We were surprised by the ease and speed once of the aircraft of actually getting onto the ship, all in all ... Read More
This was our first cruise, and having been quite excited but also nervous about what to expect we certainly were not disappointed. We were surprised by the ease and speed once of the aircraft of actually getting onto the ship, all in all very speedy and exciting albeit a bit mesmerising for the first time, be prepared if it is your first time it's a bit of a whirlwind! I was very impressed by the size of the cabin especially the walk in wardrobe - made it so easy to get ready in the evenings. Our steward Fransico was amazing and helpful but not all in the way, he cleaned our room and did everything as if by magic! The bars and restaurants were very good and the service in all excellent. I found the fish was overcooked but I presume they do this to avoid any possible illness maybe, i'm not sure? we did have a gastro flu type bug outbreak but it was handled incredibly well and didn't really impact on us at all. Entertainment was varied and New Year's eve was amazing we actually celebrated at 8pm (UK New Year) and again at midnight Caribbean time, the singers were fantastic, food delicious, staff efficient and the crowd on board was brilliant. Shore excursions got cancelled a few times which was a disappointment and slightly annoying as most the time when we asked why no one had an answer. But to finish off, if you have never cruised and are unsure, if you don't go you don't know and I found that most travellers on board had been on many cruises, it seems to be a bit of an addiction if you are not careful lol !!! Well done P&O we had a great time and booked again for next year !!!! Read Less
12 Helpful Votes
Sail Date: December 2017
The flight, we had booked seats in the premium at the front, previous years we had done the same and had a good experience and thought it was well worth it, last year we both thought the service wasn't like previous years, and the ... Read More
The flight, we had booked seats in the premium at the front, previous years we had done the same and had a good experience and thought it was well worth it, last year we both thought the service wasn't like previous years, and the drinks what was complimentary, the flight crew seem funny about giving them to you. You have a menu to chose you meal of, going out , no menu and we only have limited meals left, very poor. Going home, flight staff was different, very good service, menus, good meals, even wine with your meal!!! We have booked for next year and we are going to change from premium to premium leg room seats as they are a fair bit cheaper and you get the same. Embarking the ship was very good, fairly quick and easy, suitcases landed early evening. Would suggest to board on the 2rd day so you have a full day because of the muster meeting. Been on azura for the last five years at Christmas and it has a regular following of passengers, which we have meet some nice people and new friends. Ship itself in need of updating, renovating in the cabins and other areas of the boat, but it is always kept clean and tidy. Crew staff, found them as normal, very friendly and helpful, some aren't that interested. Bar waiters found most of them very good, and around asking if you would like a drink, even tea or coffee was t to much trouble for some. Found that very good. Food and resturants. We was on 2rd sitting in the oriental on table 42, our waiters was very good, and the wine waiter was good but his area was to large and he was a bit stretched, not his fault, more the maitre D's. Food was good and found it an enjoyable dining experience. We had booked into the Sindhu resturant on the 23rd of December but this turned out to be a black tie night. So I rang up to change the reservation for the 26th, Boxing Day night at 8.30pm. We turned up and they said that we had no reservation, when he had checked and looked into it, the booking for 8.30, they moved the reservation to 6.15pm without informing us, so we book again for the following night, the tropical night dress code, again turned up and was messed about, again we hadn't booked they had told us, the front of house waiter, who was telling me that we hadn't a booking, he was the person we had seen the night previous. Big joke!!! Food might be good but the organisation of the resturant has something to improve, found this very poor. The glass house was good, but most of the meals came in batter, but they was very tasty. Wines was nice to. The beach house was good, you can't book but if you go up at 6.30 on the day that you want to eat, they'll book a table for you. Ocean grill, pizza The burgers would have been very nice if they would stop putting lettuce on them, then wrapping them up, putting them on a hot plate, like macdonalds. But the lettuce goes soft and soggy. They have tubs of cabbage and carrot or lettuce tomato salad to dress the burgers yourself, which made a very nice burger. Fries good to. Chicken nuggets needed more taste in the breaded crump mix. Near every day the pizza's was burnt and passengers was complaining to the staff making the pizza's. In the end they sorted it, they was quite nice. Ice cream was nice, but you got to pay for it, which I thought at least they would offer a standard cone with one scoop of ice cream included in the full board booking. Shame. Grab and go was good at dinner. Buffet resturants found the food good but a small selection compared to other company's like princess and Royal Caribbean. Seating at peak times was very few and far between. Over all the dining experience, the food was good and the company to. Except the Sindhu mess up. Tender service St Kitts, we hadn't booked a trip, been an experienced cruiser in the carribean, we was getting a taxi to our nice little beach we got told about. But by the time they had finished the tender service for the trips it was nearly 11 o'clock, then the rest of the passengers could be tendered ashore. Really very poor and shown inexperience to what we had experienced before with po and other cruise company's. By the time we was ashore was 11.55, half the day had gone. Passengers was getting fed up as the young inexpericed senior office said to wait for ten more passengers when there was a tender boating waiting to take more passengers ashore. Some passengers was asking can we go, he just give them little insults, like take man up tablets or are you sea sick yet!! Entertainment we found ok, shows we went to was good and entertaining. Benne and her team did well, they worked hard. The in cabin tv, films was old some good, some well! They could do like other cruise companies screen them through to the cabins at tea time or other times of the day. Some of the port videos wouldn't play. Overall the cruise was good, even with the change of ports with st Martten and Tortola missing. The trips we had booked Do it yourselfs, from Amber cove to peuta plata town, guided tour guide Jeff 1, he was they good, told about all the history not just about Dominican Republic and Haiti but a lot more and how Dom rep was found and who fought to keep it, then he took us to the beach, where we was given beach four posted beach beds, very posh. Drinks wasn't expensive neither, for £17.00 this was a bargain. Enjoyed snuba in Antigua, seen lots of fish and coral. Trip on catermaran to beqelia island , unorganised, was a free for all for the food, trip staff had saved some to give more out to them and the locals. Where we had a chicken leg and a small peice of tuna. They had the beach feast we was promised. Champagne lobster dive and catermaran to a paradise island from Grenada was expensive but was worth every penny, fantastic day out again, we been on this twice before. The turtle swim, snorkelling and catermaran to a really nice beach in Barbados, was another fantastic day out, well run, safe and enjoyable. The deep sea fishing was cancelled, they said dur to no interest, but at some ports like amber cove, and other ports, the locals was offering half day trips and seem quite busy. All in all, fantastic cruise again, and look forward to next year. Read Less
30 Helpful Votes
Sail Date: January 2017
We cruised for the 1st time on Azura last year ( canaries) and loved every second so we were confident on booking with P&O and Azura again this time. Flight from Birmingham supposed to be a Dreamliner but wasn't . They tried ... Read More
We cruised for the 1st time on Azura last year ( canaries) and loved every second so we were confident on booking with P&O and Azura again this time. Flight from Birmingham supposed to be a Dreamliner but wasn't . They tried hard to compensate but it was not great. Transfers. To ship excellent, quick and efficient. Embarkation swift. Felt like coming home, Balcony cabin ready as soon as we arrived, clean and comfortable, complimentary water and tea and coffee . All great. Phew! But then we realised the Bon voyage package we booked hadn't been deliverd fully.....the champagne was there as were the flowers but no bathrobes or vouchers for spa or champagne breakfast or photoshop. the spa package also hadn't been delivered then we realised the mini bar wasn't fully stocked ( as in items hadnt been replaced from the last occupants usage) worse to come the air con wasn't working and the sink was blocked!! A quick and meaningful telephone call to reception had the maintance crew, the cabin steward and the spa manager rectifying their mistakes. (TIP: If anything is wrong get right on it, don't leave it to the end to complain, staff are always willing to help but you must not be backwards at coming forwards, a polite but firm insistence that you want something fixed right almost away always yield results!) You never know with your cabin steward how good they will be and they really can help make or break your holiday experience, Our last cabin steward was excellent and we never ever, not once had to ask him to redo anything he never forgot anything our cabin was always ready and clean when we needed it as he asked on the first day what we liked and he was always discreet. This time our steward was terrible! So unorganised and her standards of clean were NOT ours. Our cabin was often not ready when we returned during the day after excursions and even once when we came back from our evening meal 10.30pm!! (0/10). We often had stained of damaged 'new' towels hung up, but they were always changed when asked ( point is we shouldn't have had to) Once again we had freedom dining which we loved. All food was excellent, except The Glass House ( tough steak, cold food and snail pace service) and sadly this visit to the Epicuran ( still the same menu as last year) the food was poor, and luke warm, the staff were as bored serving it as we were eating it. We cancelled the pre booked second visit. However by comparison The Beach House was EXCELLENT. Food wonderful and varied, The staff were happy and the restaurant manager ran a very happy and efficient eating venue. We had excellent meals in the meridian and Peninsular main restaurants too. The buffet were all good if you managed to avoid busy the periods. The entertainment was very hit and miss, the sail aways were appalling, shrieking British compares, music more fitting to a kareoke pub.... fat somebody's vindaloo song... really painful. Get a grip P& O. There were some great acts and a very funny comedian but the 'entertainment' team by the pool were an embarrassment. ( except Accent the Caribbean vocal act, they were excellent) Sadly you coud not avoid the entertainment team even on our balcony you could hear their patronising comparing as they had their mikes up full. Hiring young adults to entertain 40-80 year olds is a daft idea, what do they have in common....very very little. Also, showing football matches on the sky screen was truly dispiriting. ( nothing against football, and why not show it in Brodie's a sports bar, rather than subject the entire mid ship to the noise). Excursions were great and good value for money we did 3 catermaran trips all excellent. All the others we did our own thing as taxis both car and boats, were cheap and plentiful. Oasis Spa Total, utter, shambles, the management of the spa on Azura are APPALLING. The girls and the treatments they give are exceptional, still too pricey but good, and thank goodness they are less pushy with the hard sell of aftercare products these days. We booked a spa package for both of us, we were so disappointed as stated previously the spa bathrobes were not delivered, the spa promice to contact you to before you cruise so you can prebook your treatments and retreat days never happend. Having to QUE in a line like school children to be given your bands to enter the retreat was an insult how hard an it Be to organise different colour bands for different days to be given to clients at the start of the cruise or another colour for those who have booked passes for the entire cruise? I use the spa a lot and love having the treatments but the billing is AWAYS wrong. P&O need to have a long hard look at the company they outsource the spa to. Standards are slipping very badly. I love cruising, I love Azura she is a beautiful ship, I love the wonder of opening the curtains each morning and being in a new place, I love being so well looked after, I love sea days and the formal nights. P&O are good value for money but I am becoming less enchanted with the mixed standards on the ship, it sounds awful and very snobby but there are more and more passengers these days who's manners, decorum and general politeness leave ALOT to be desired. In conclusion would I book with P&O again, maybe.but I'll be watching the reviews very closely. Read Less
5 Helpful Votes
Sail Date: January 2016
Booked this cruise as a birthday present for my patner. We flew with Thomas Cook although very happy with the flight out - the night flight home was terrible there was no chance of getting any rest far to noisy could even hear the air ... Read More
Booked this cruise as a birthday present for my patner. We flew with Thomas Cook although very happy with the flight out - the night flight home was terrible there was no chance of getting any rest far to noisy could even hear the air stewards talking, we upgraded to premier seating well worth the extra cost, plenty of drinks and food was amazing both ways. Our suitcases where taken of us at Manchester airport and we didnt see them till we got to our cabin, to hurry things along we asked if we could have our cases sooner than expected which our cabin steward sorted for us. We did a tour around the ship - was shown the retreat and was surprised at the cost of it (350 pounds per couple for two weeks) which I thought was a bit steap for just a sun lounger, there was a swimming pool which they informed us wasnt just exclusive for those in the retreat, we decided against paying the fee, we used the sunlongers just the other side of the gate, watched with interest people putting their hands over the gate to unlock it and just walk in - no one asking for any proof if they had paid or not. Also soon learnt that you could easily access the changing room in the spa where there was a sauna. We booked a few trips due to it being our first time in the caribean but soon learnt that you could quite easily get the same trips cheaper by disembarking at each port and paying for a taxi, due to there only being two of us the taxi companies would wait to fill the taxi to make it cheaper. The taxi drivers are very informative and they will return to pick you up when you want to go back to the ship. Gratituity - be careful with this, we were given an on board spend but when we checked our bill we discovered that it was going to be taken away from us to pay for gratituity until we went to reception and filled a form in at the reception desk so we didnt pay it - that way we were able to tip our room steward which is what we wanted. Disembarkment - you have to be out of your cabin at 8.00am which makes it a long day especially if your flight home is not till lunch time or even later - the one good thing they do for you is take your suitcases from you the night before but be careful because you dont see them again till you get back to Manchester - so be sure you take all you need until you get back to England. Which made it feel like a long time waiting no information was given to you about the days activities - it made you feel like they didnt care about you at the end of an amazing holiday, people sat around reading - there was a film shown at 11am but wouldnt of known this if my partner hadnt got a whats on guide. All the way through the holiday was asked if we wanted drinks but on the final day no one asked us. Summary of the holiday had a fabulous time, would definately go again with P&O. The ship lovely, entertainment suitable for all taste but be warned if you want to go to the playhouse to see a show go half an hour earlier,downside not enough seats in manhatten bar, plenty choice of food - suggest trying sindhu if you like indian food. Read Less
3 Helpful Votes
Sail Date: November 2015
After reading all of the bad reviews about the Azura, we left for the holiday feeling very nervous. However, being first-time cruisers we had nothing to compare it with and found everything to be just great. The food was lovely, waiters ... Read More
After reading all of the bad reviews about the Azura, we left for the holiday feeling very nervous. However, being first-time cruisers we had nothing to compare it with and found everything to be just great. The food was lovely, waiters in the restaurants were very friendly and professional as were the stewards and rest of the staff. We found that if you speak to them, they will speak to you. Entertainment was good, although some of it was not our cup of tea, we always found things to do and enjoyed all of the sea days .The islands were fantastic. Only booked one excursion through P&O. It was much cheaper to use the local transport and it suited us better because we could get off the ship at a time to suit us and pick up an independent tour or a taxi to the beach. Read Less
Sail Date: April 2013
Azura Mini Cruise to Zeebrugge and Guernsey.Embarkation was slick and painless apart from the overzealous security,why an 80+ years old lady should have anything threatening in her flat shoes is beyond me.The ship was very clean and ... Read More
Azura Mini Cruise to Zeebrugge and Guernsey.Embarkation was slick and painless apart from the overzealous security,why an 80+ years old lady should have anything threatening in her flat shoes is beyond me.The ship was very clean and despite what a previous reviewer has stated our cabin was immaculately clean and very well equipped. Freedom Dining in the Meridian was very enjoyable with good quality food well presented and hot,the staff though very busy were attentive and professional. The "Seventeen" fine dining restaurant was worth every penny of the £58 surcharge and was an experience to treasure.Sindhu was a little disappointing in that the food though good was served by a bored,tired Waitress and was not worth the £40 surcharge. 72 for 2 people to take the coach to Brugge was bordering on usury,so we took the free shuttle bus to Blankenberg station and for the princely sum of 11Euros 80 return for 2 tickets we enjoyed the 15 minute journey to Brugge and a had a very nice time exploring this very pretty but very busy town. Guernsey was a bit of a disappointment as we arrived on a Sunday and it was shut! Entertainment on board was varied and ranged from awful to brilliant with Charlotte and Jonathan being brilliant. All in all a nice relaxing break on a well run very hard worked ship at a great price and we wholeheartedly recommend it. Read Less
Azura Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 3.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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