1. Home
  2. Cruise Lines
  3. P&O Cruises
  4. Azura Review
  5. Azura Cruise Reviews
8 Helpful Votes
Sail Date: November 2018
Travel date 2nd November 2018-16 November 2018 We have travelled on P@O AZURA ship previously and had a great experienc. This time has been the worst time ever on any cruise ship we have been on with the standard of hygiene and the ... Read More
Travel date 2nd November 2018-16 November 2018 We have travelled on P@O AZURA ship previously and had a great experienc. This time has been the worst time ever on any cruise ship we have been on with the standard of hygiene and the worn out dowdy furniture .This time our cruise was for a 60th birthday let down by the cabin absolutely. Need a health inspection or . We seen lots of cleaning materials which were all on show but you never ever smelt the freshness in the bed room And the smell masked by the air condition if you used it. There is more but not to be too critical for this review as there are some people that attend to cabins do better. The carpet was worn out and a deep clean had to take place of the cabin aftter a complaint made.on arrival . The sihip atrium we feel is a very nice focal of the ship and that is still a main attraction of the ship compared with the bigger ship Britannia which we have also cruised.on. . Dinining was a little repetitive although you can have what you want generous portions if you want and waiters very friendly always ready to assist . Activities reaadlily available if you want them but not a lot of Caribbean activities unless you have tropical night and a band for evening disco.one thing that was impressive they do give a lot of history on the islands been visited which I felt good for first time people that were cruising. The island visited were for us usual as holidays taken in the Carib often and know how to get from A-B but would recommend first timers to book with excursions for getting the most out of your trip and then if you like when visiting again try your own thing Read Less
3 Helpful Votes
Sail Date: July 2018
This was my first cruise with P&O and will be my last , we booked the cruise ship because my wife had always wanted to go on one , and my parents had been on loads of cruises and said how luxurious it was . The embarkation was ... Read More
This was my first cruise with P&O and will be my last , we booked the cruise ship because my wife had always wanted to go on one , and my parents had been on loads of cruises and said how luxurious it was . The embarkation was efficient and the staff were helpful , we were able to go to our cabin straightaway and were met by our cabin steward who was very helpful . On our way to the safety induction , my wife was stopped by a member of staff form going to our designated muster station and when i questioned this i was shouted at in a dismissive manner by the staff member with a sly grin on his face and told to go to another muster station as this one was full up . After the safety briefing , we went to reception to complain , and the receptionist rolled his eyes and clearly wasn't interested in tracking down the individual , although he did apologise , this did get my back up and did spoil the first couple of days. On our third night , we went to our first captains dinner , which was in the Meridian restaurant , that night i came down with sickness and diarhea which i believe was down to the food . I was confined to my cabin for 24 hours by the ships doctor because of this i was not allowed to get off at Cadiz . We used the Peninsular buffet restaurant from then on , plenty of choice , although food hygiene was poor , a member of the kitchen staff picked up meat with his gloved hand instead of using a utensil , and he wasn't the one cutting the meat . I also saw members of kitchen staff putting chips into serving trays after emptying bins without changing their gloves . The entertainment was excellent , and we enjoyed the strictly theme , and watching the master classes with the strictly stars . I found quite a lot of the waiting staff to be rude , bordering on hostile , especially in the Manhattan and Malabar , i would always say please and thank you and think manners cost nothing , but this generally wasn' t reciprocated . The ports of call were excellent , we did one shore excursion to Tuscany , half an hour is not enough time to explore . I expected the guests in the main to be professional , and was worried about it being snooty this was far from the case as a lot of the guests wouldn't have been out of place on the Jeremy Kyle show , with guests fighting over sun loungers and wearing shorts and t shirts on formal nights . We paid over £ 4000 with the gratuity and found the cruise to be very poor value . I will not be rushing off to book my next cruise , but if we go again it will not be with P&O. Read Less
7 Helpful Votes
Sail Date: February 2018
Last minute booking. Flew out in Premium Economy from Glasgow with TUI on Dreamliner for 2 week cruise on Azura. Very comfortable and good service on the flight. Embarkation in Barbados excellent and smooth. Straight from plane to the ship ... Read More
Last minute booking. Flew out in Premium Economy from Glasgow with TUI on Dreamliner for 2 week cruise on Azura. Very comfortable and good service on the flight. Embarkation in Barbados excellent and smooth. Straight from plane to the ship and luggage delivered to cabin. These are probably the only plus points I can say about this cruise that were better than 3 previous Caribbean cruises we have done with Royal Caribbean, Princess and Celebrity. We are non smokers and hated the smell of smoke coming down the corridor from the vast smoking area on Stbd side of deck 15 & 16 near forward swimming pool. We were amazed at how much deck space was allocated to smokers on this ship. Entire starboard forward side was a no go area for us on deck 15 & 16. The toilet facilities leave a lot to be desired on Azura. The only toilet on pool deck was in the centre between 2 pools and you had to enter the smoking area to go there. The ladies toilet here was often in a disgusting state I was informed. Cubicles out of order and no soap. Many of the Ladies toilets were out of action and long queues formed outside below decks before and after shows. Ports of call average. We never did any overpriced excursions. Entertainment average. Some good acts. Adele, Mark Walker Etc. Background music diabolical at the pool and around the ship. Endless hours of meaningless mundane Latin music until the DJ appears at 5 o clock. Apparently the music is sent from head office and they have to play it all day. Maybe they should realise that people might like to listen to some popular songs for a change or will that rock the boat too much causing cardiac arrest for seasoned cruisers. !! Food and service was generally very good but no better than other cruise lines. The Venezia could get very congested sometimes with people trying to squeeze past with trays etc.The space is limited inside the Buffet. P&O are living in the past and cater mostly for stuffy elderly types. Not a lot to attract younger people. Some people look down on you if you have not done at least 20 cruises with P&O and reference is made quite often in the theatre by Entertainment Director. Who can remember Captain so and so from Canberra or Oriana in 1973 ?? Who has been on Adonia EtcEtc .Ha Ha. No interest to younger passengers. Disembarkation, A nightmare. Flight cancelled. P&O knew this the day before and never informed anyone until we had checked out of the cabin with minimum hand luggage.We never saw our luggage for 2 days. It was taken away on Thursday night and got it back at Glasgow on Saturday night. Overnight hotel was a dump. NO RUNNING WATER, for 2nd day in a row, NO TOILETS , Food disgusting, NO SANITATION. Sat in chair all night. Bed disgusting. Checked in next day to find we are downgraded to Economy on what appeared to be the oldest Jumbo Jet in he sky !!! Wamos Airlines. No inflight entertainment. Nothing. Crammed into middle row of 4 seats !! Even though 200 empty seats on plane. Did not pay Premium for this to arrive at 23,20 in Glasgow on a Saturday night 18,5 hours late.. This is the Life ?????????????? P&O should be ashamed. Elderly ladies were left wandering around Glasgow Airport at this time wondering what to do. No assistance at all. Many stranded and unable to get home. Our first and last Cruise with P&O is memorable for all the wrong reasons. American passengers would never stand for this type of treatment and neither should we. Read Less
14 Helpful Votes
Sail Date: January 2017
Recently arrived back from Azura cruise 21 Jan-4 Feb 17. The cruise was generally fine but there is much that can be improved. The 65% reviewers approval rating is a fair assessment. We had a bad start to our holiday on the flight to ... Read More
Recently arrived back from Azura cruise 21 Jan-4 Feb 17. The cruise was generally fine but there is much that can be improved. The 65% reviewers approval rating is a fair assessment. We had a bad start to our holiday on the flight to Barbados. We paid a lot extra to be upgraded to Premium Economy which is not value for money. The Premium cabin is no different from the Economy cabin apart from a curtain to divide the two. A couple of free drinks does not compensate for the extra money paid. Legroom, seats, food etc is the same AND many of the TVs did not work for the flight duration. The cruise itinerary was fine but we could have done without Amber Cove which is not much more than a Carnival play park. The entertainment on board is below average. Using individuals from the on board team will only work if the individuals are good enough. An exception was Paul Rudd? the lead guitarist from Jet Set (the ships' resident band) who was very good. The food at breakfast/lunch was fine although the servery was a bit of a scrum.Food at dinner was, in my opinion, not up to standard. The chef seems to think that the British only eat warmish British food and bases his menus on this. Try other food, we can take it! The gym is very good. The variety of classes needs to be looked at. It was noted that classes that demanded a fee were a bit thin on the ground towards the end of the cruise. My wife liked the line dancing but not in the Atrium! A lot of other guests turned up there just to watch which made some participants who were still learning routines a little embarrassed. Other ships use the theatre. Trips organised by the ship are very expensive. Many passengers used the local taxi/mini buses which are not as comfortable but half the price. They all go to the same places! Drinks in the bars are not cheap. Spirit measures are minute! Buy a "double" to get more than one sip, that will cost around £8.00! BUT the wine list, quality and prices in the restaurants was very good. Well done. I had a stomach bug for 48 hours which was reported to the emergency number as instructed. I was told that I would get a call from one of the medical team ASAP but never did. I chased it up later and was told that the call receiver had written down the wrong cabin number so I could not be found. I can guarantee that no other person on the ship had the same surname as me so finding me should not have been a problem. This has to be sorted. Tips, as on other cruise ships are automatically taken from individual on board accounts. This practice should be stopped. I am still convinced that it is not legal. The weather was not great. Rained for a short time most days but still very warm. Lots of moaning here but all in all the cruise was mostly enjoyable. Well, we were on holiday! Read Less
14 Helpful Votes
Sail Date: December 2016
This was our second P&O cruise, the first being a four day mini-cruise which failed to meet nearly all of our expectations. So it was with some trepidation that we booked a two week Caribbean cruise (Dec 2016). Flights were with ... Read More
This was our second P&O cruise, the first being a four day mini-cruise which failed to meet nearly all of our expectations. So it was with some trepidation that we booked a two week Caribbean cruise (Dec 2016). Flights were with Thompsons and I have to say the Dreamliner trip out from Birmingham was excellent. What was even better was that our cases, taken at Birmingham Airport, were to be delivered to our cabin on the Azura in Barbados. Didn't even need to pass through customs - just off the plane and onto the (rather dilapidated) coach. Azura has had an update fairly recently and it was in pretty good shape - no complaints there. We had been upgraded so our balcony was bigger than expected and being midships we were to have a comfortable passage. One surprise was having two chairs on the balcony but only one footstool - despite there being plenty of room for two. We were told that only the more expensive cabins had two footstools which we found to be needless penny-pinching. Food in the buffets and restaurants was good - if not exceptional. Service in the restaurants was variable - some teams were excellent others were slow and lacking in warmth. The bars were OK although on the first night we failed to get any service at all when we went to the Glass House bar and so didn't go back there. The Blue Bar was OK but being served nibbles in a very grubby glass did not endear us to the place. By far the best bar was the Planet. Fantastic service and terrific ambience - we especially enjoyed the HD screens showing clips from around the World. Staff around the ship were generally pretty good although some did seem to be disengaged from the passengers. On one occasion I had to stop and step aside from one crew member who was so busy talking to a female colleague that he walked into me stepping heavily on my foot and barely acknowledged the incident. The steward though was first class. The entertainment was mixed. Some of the guest entertainers were very good whilst the in-house 'Headliners' were, in our view, very poor and we avoided their shows. Costs on board were pretty good especially compared to some of the other cruise lines that we have used. Very disappointed with the shore excursions although we much enjoyed the 'snorkel with turtles' trip. Otherwise the trips were expensive and generally of poor value although arrangements for joining the trips were well organised. Two big complaints here however. On two of the trips we were carried on local open sided buses which were really just seats and a body mounted onto a flat-bed truck. On one of them seat belts had been bolted to very flimsy seats welded to the floor. In an accident all the seats would collapse, furthermore, there were sharp exposed metal fixings which would cause serious injury in even a minor shunt. The second of these buses had no seat belts at all. Secondly, on one of the trips we were asked to sign a form given to us by the tour company. It asked passengers to join the trip on the understanding that it was at their own risk and that the company could not be sued even in the event of injury caused by their negligence. I refused to sign this and was told by the P&O representative on shore that this was common practice in the Caribbean because of the' litigious Americans'. She went on to add that we were all covered anyway by P&O. When I later looked at P&O T&C it is made clear that 'P&O Cruises will not in any circumstances have a greater liability than the excursion supplier and P&O Cruises shall not be responsible for the negligent act/omissions of the excursion provider.' We pulled out of the trip and were refunded by P&O - but we are left very concerned about the whole issue of P&O's attention to the safety and well being of its passengers. We were also very disappointed that at two of our destinations we were unable to get ashore - supposedly because of high winds. Worse still these were especially important destinations for us. Now I am not entirely sure that bad weather was the only reason, especially at Grand Cayman where there were four or five ships taking people ashore. We were told that we had been allocated space to 'hold on engines only' whereas the others could anchor and that this made a difference to tender safety. I fear that we were not told the full truth of the matter. Although the missed stops allowed us more time in New Orleans at the end of the cruise we still felt cheated. Organisation at the Catalina Island was very efficient. Prompt tendering, great barbeque and bar service made for a very enjoyable day. The journey home was well organised. Cases taken from our cabins and arrived with us at Birmingham. P&O seem to arrange these things really well. I have to say though that the return flight (not on a Dreamliner) was fairly poor. Cabin service to economy passengers was quite negligent and the food was probably the worst I have ever experienced. That says a lot. On the whole though we had an enjoyable holiday and we would travel P&O again - if not as our first choice cruise line. Read Less
4 Helpful Votes
Sail Date: November 2016
Our 3rd cruise with 3 different cruise lines and it has to be said that the food and service was below standard, especially the waiter service in restaurants, making it the least desirable cruise we have been on. Not sure I will cruise ... Read More
Our 3rd cruise with 3 different cruise lines and it has to be said that the food and service was below standard, especially the waiter service in restaurants, making it the least desirable cruise we have been on. Not sure I will cruise with P & O again!! If you are employed to be a waiter, why don't you know how to wait on a table? Very poor service throughout the cruise, except for the odd one or two evenings/waiters. The food was average, some dishes were served barely warm, not great. Wine waiters had no idea about wine, let alone how to pour wine. Head waiters didn't seem to care, not interested in putting things right. The entertainment was very good, catering for all tastes. Roy Walker was superb, Rietta Austin was amazing, Victoria and Accent were energetic to the end, and a joy to behold. Some of the top deck entertainment was a little loud and tiring, bordering on school playground, which needs tailoring to the clientele a little more. The gala evenings were a big disappointment. Not much happening anywhere on the ship, following on from great performances in the theatre, it all felt a bit of a high became a crashing low!!! In summary. Sort the quality of the food. Throw the waiter staff overboard and replace with waiters who know how to wait on tables, know how to smile and know how to engage with customers. Until then, I think I would avoid P & O. Read Less
10 Helpful Votes
Sail Date: October 2016
On reflection to a nice break from the normal grind of everyday life I fell our holiday was simply 'nice'. A Nice ship, nice food, nice people.... what was lacking was a WOW! Which is a shame,as in my head P&O was up there in ... Read More
On reflection to a nice break from the normal grind of everyday life I fell our holiday was simply 'nice'. A Nice ship, nice food, nice people.... what was lacking was a WOW! Which is a shame,as in my head P&O was up there in what i thought was high class service. Instead at times I felt like it was a ship for old people (arts & crafts, how to shift cellulite and Bridge matches were were some of the amazing choice of activity's I could attend during sea days) the entertainment shows with exception to Olly Murrs, Adel and jersey Boys tribute were a little naff and very Butlins and high use of click track (recorded backing tracks) .... even with a live band there was no punch..... they obviously feel the older clientele don't want to hear the orchestra played well with good bass. I also felt the shows were very amateur and made for somebody 60+ who wants to look back at their younger years and reminisce.... for example the one show was based around a 60s bank holiday. The cabin was dated even though the ship was only built in 2010, although kept clean and a very comfy bed. Here they could of created a wow with the towels or something, but they missed a opportunity. The public areas were nicely decorated.... just poor design in ship.... they seem to have wanted more cabins and less guest areas. the dining rooms were each big rooms.... but unlike some other ships who wow you with a 3 floor dining room, i felt like i was simply there to eat and not be entertained. Also disappointed there were no LGBT meet or greet on this cruise. On previous cruises we have been able to meet new friends. A pleasant trip to Amsterdam and a great to meet other people, but the ship itself was a true let down. Read Less
1 Helpful Vote
Sail Date: October 2015
Ship showing signs of age and lowered standards. In dining rooms lights not working and paint peeling on ceiling, stateroom carpet needed a good wet clean. However dining staff and room cleaners worked very hard, were obliging and ... Read More
Ship showing signs of age and lowered standards. In dining rooms lights not working and paint peeling on ceiling, stateroom carpet needed a good wet clean. However dining staff and room cleaners worked very hard, were obliging and pleasant. Food and entertainment generally good. Unfortunately, ship crew were short staffed and uncaring. Typical cost saving measures in Gibralta on 20th October 2015 proved how uncaring p & O had become. On this day rain was torrential all morning and my wife and I became drenched and very wet from flooded roads and returned to ship. Three gangways were in position but only one in use. Two x ray machines available on the one gangway but only one in use. This meant long queues (30 minutes plus) in torrential rain to get on board. No attempt to provide shelter and no hot drinks to welcome one on board (I shall stick to American ships in future). I imagine the crew had a good laugh at the poor customers waiting to get on board - no point in using other gangways as crew could get wet. However we did not let these declining standards spoil our holiday which we enjoyed. Read Less
2 Helpful Votes
Sail Date: September 2015
I read the reviews before we went and I was a bit concerned as some seemed a bit harsh. We went with an open mind and it started well. Our balcony cabin was clean, comfortable bed and good shower. Our cabin attendant was lovely, always ... Read More
I read the reviews before we went and I was a bit concerned as some seemed a bit harsh. We went with an open mind and it started well. Our balcony cabin was clean, comfortable bed and good shower. Our cabin attendant was lovely, always smiling and hard working. Lots of fresh bedding and towels. Unfortunately our cabin couldn't have been further from the buffet restaurants we seemed to walk miles every day. I would suggest looking at this kind of thing when booking. Up and down in lifts and even after 2 weeks we were still getting lost. The sun loungers were squeezed along beside the pools and as there was no space at all between them it made it very difficult to get onto them and almost impossible to get off again.There was nowhere to put a bag or a drink. I felt the ship had two parts one for the chavs and the other for everyone else. Brodie's bar and the Casino and all together and when there are quizzes in Brodie's you struggle sometimes to play at the Casino and get a drink. Perhaps the Casino should be in a separate part altogether. I did feel the dance floor tiny and to be in the Atrium you were a bit like being in a goldfish bowl. The staff were all very friendly and pleasant and the food was good with plenty of choice. We enjoyed the ports of call but don't think we will be back on Azura as it wasn't what we were expecting Read Less
1 Helpful Vote
Sail Date: May 2015
I write in here a lot as have done many cruises now. Just home today from our fifth p and o and disappointed at what we paid for. This cruise was aboard Aura around the fjords.The food has very much been downgraded. We are vegetarian, your ... Read More
I write in here a lot as have done many cruises now. Just home today from our fifth p and o and disappointed at what we paid for. This cruise was aboard Aura around the fjords.The food has very much been downgraded. We are vegetarian, your problem some might say but when a quarter of the country doesn't eat meat, you would expect better from p and o. One choice for main meals and not a quorn meal n sought except once in the buffet on the top floor. I regularly had a main course with two different sauces on the same plate. I also had pastry and rice together. Now, am no Gordon Ramsay but even I realise that some carbs don't match! They tell you to expect fine dining. Don't expect that. The food is fine but no better than a 3 star restaurant. The main meals in the meridian freedom dining were ok, usually 4 courses but portions small. My 15 yr old son had to go to the under I the top floor after. Really, is that supposed to happen? A little tip if you are going and have children. Drinks are extraordinaire. P and o pay 10p per litre for Pepsi. They a charge you £2.25 per glass. Ouch! Take a large bottle and use smaller ones to pour it into and catty around the boat. You will save a fortune. Wine wise, ,oat bottles were screw top and no more than £7-8 in asda. They were charging £18-20 for these. Again, take as much wine as you can get into your hand luggage. They don't stop you. We took 6 bottles of lidl champagne at a tenner a bottle and saved a packet. Cheapest on board was £33 for nothing special. I will tune in again tomorrow for more tips on saving your cash. Shame as p and o were getting it right cruise wise. Now I feel shareholders are wanting too much profit and that has got in the way. Read Less
Sail Date: July 2011
had high expectations of this ship, but sadly we were dissapointed in the main. for us one of the cruise experience highlights is the food/wine in the evening & we were badly let down by so-called award-winnig chefs who ... Read More
had high expectations of this ship, but sadly we were dissapointed in the main. for us one of the cruise experience highlights is the food/wine in the evening & we were badly let down by so-called award-winnig chefs who couldn't win much for the 3 star food with proper wine list only provided on last night! Token Veg with main course & potatoes in addition to potatoes done differently to add. 5 a day not easy on the azura! In the main dry British food with no sauces hardly (i can get this at home) expected special food but just run of the mill staples with some meat & a few fish options - bread potatoes & ice cream - (that'll fill em up!) so off we went i night to try the " Italian" restaurant alternative.Like the rest of ship staff were Indian so had heard good report of this secret option Ital;ian food by Indian staff? Well Brushetta was basically Cheese on toast I asked for Spaghetti Pescatore but waiter did not understand this so when I said with seaffod it worked - the ish was creamy & very little seafood & not nice so asked for alternative - Napolita just Tomato sauce mmm a child may be happy with this?? but we expected more! Entertainment mainly 2 comedians taking rise out of front row audience was quite funny as long as it wasn't you in the hot seat! Young dancers theme nights very good The free shuttle buses to the destination ports were good Cabin Steward exceptional from Goa thing is he left when we did for a better offer? from Royal Carribean, a wise man! Cabin Toilet faulty flushing experience awaiting P & O response on this & hope they cure the fault for future passengers soon. Overall a 3 star experience the food being particularly poor spoilt it for us compared with Princess food this was not great/ Sam old films showing & timing of films inside not right for inclement weather hardly anything to do quizzes were low on the ground. more Entertainment direction & forethought needed. Get tips from the Cruse director/staff on Independence they were funny themselves AND kept you occupied! Read Less
Azura Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 3.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise