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1 Helpful Vote
Sail Date: September 2015
This was our first cruise so read reviews bit worried by some, well i'm convinced they written by rivals, how people can moan i am astounded,spotless clean cabin spotlesd cleaned 2 times a day cabin steward was joseph then leonard ... Read More
This was our first cruise so read reviews bit worried by some, well i'm convinced they written by rivals, how people can moan i am astounded,spotless clean cabin spotlesd cleaned 2 times a day cabin steward was joseph then leonard cant do enough for you,food was amazing buffets restaurants were amszing so much an so clean, staff were always clesning sweeping painting, how people wrote it was tired and dirty is just not true.ignore bad reviews some people are born to winge,as for moaning about staff perhaps they should treat them with respect,as we found every single member of staff great, you do see people clicking fingers at them dreadful. And you see some very greedy people got to get in front got to eat as much as possible coz they paid for it but that's life .but plesse p@o thank staff on azura amazing time can't praise it enough.now booking next cruise cant wait. There are hand sanitizer s. Everywhere unfortunately some people don't use them or wash hands after toilet majority do but minority refuse an that's how germs spread so that's NOTa fault of p@o there there to sanitizing hands when you board after going ashore but minority refuse to use them, Read Less
2 Helpful Votes
Sail Date: August 2015
Just returned from our cruise on po azura,This will be our third cruise with p and o,always being really pleased with both the ship and the service we received. This time it was even more important that every thing was right as we were ... Read More
Just returned from our cruise on po azura,This will be our third cruise with p and o,always being really pleased with both the ship and the service we received. This time it was even more important that every thing was right as we were taking my daughter,her husband and our two grandsons ,I was really concerned after reading some of the reveiws,but I shouldn,t have worried. The service from the cabin service was excellent ,The restaurant staff even though they were really busy it didn't stop them giving first class service,eeven taking the time to making my oldest grandson birthday really special by singing happy birthday to him. As for the youngest grandson we just couldn't keep time out of the kids club ,he loved it..The dining experience in the meridian restaurant is second to none it's so good I really don't see the need to pay extra in the other restaurants . I just don't understand how people could give the poor reviews , As far as I'm concerned my family and I had a wonderful time ,The entertainment is on the whole excellent ,on board this time we had a Gary Ballow look alike ,really great. What other holiday would give you excellent food, excellent entertainment nightly,attentive staff looking after your every need and wake up to a different destination every day. Cannot wait for my next cruise WELL DONE P AND O Read Less
3 Helpful Votes
Sail Date: July 2015
I have just returned from a two week Med cruise on Azura. I have cruised before with P and O on Oriana before she became Adult only, Royal Caribbean and Celebrity. I travelled with my sister and her two children 16yrs and 8 yrs who had ... Read More
I have just returned from a two week Med cruise on Azura. I have cruised before with P and O on Oriana before she became Adult only, Royal Caribbean and Celebrity. I travelled with my sister and her two children 16yrs and 8 yrs who had never cruised before. Embarkation was a bit chaotic with an hours wait to get on, more like an airport terminal than a relaxing cruise which we had experienced previously. Once on board however, our cabins were ready and we quickly unpacked. Azura was much larger than the other ships I had been on and it took me a while to get my bearings.... Well two weeks to be precise! I had read the reviews before we went and was ready for terrible food and no sun beds but the reviews were wrong. We were on Freedom dining and had a mix of sharing tables of 8 or having a table for the 4 of us. We met some lovely people over the two weeks and enjoyed their company and stories either over our evening meal or breakfast. The food was excellent with a wide variety to suit everyone. We ate in the Glass House and Beach House and thoroughly enjoyed the experience. The restaurant staff couldn't have been more accommodating or friendly and worked tirelessly every day. I wasn't as impressed with the buffet restaurants as there were too many people wandering backwards and forwards and it was a struggle to sometimes find a table but that's just my opinion. Our cabin steward was fantastic but not intrusive like on previous occasions and kept our cabin immaculate which was a difficult task with four of us! We found the entertainment was excellent with a wide variety to suit all tastes. We needed an extra 10 hours per day to experience everything that we wanted to! We enjoyed the Seascreen and there were some good films shown. The ports were excellent and we found a lovely natural island near to Vigo called the Isle of Cies which we reached by a local ferry. Disembarkation was a bit chaotic too with us asking for a disembarkation slot time but not being called for over an hour later. We would consider carrying our own luggage off early in future and getting off at 0730hrs as we didn't end up leaving until 1100hrs. All in all we had a fabulous time and were particularly impressed with the never ending enthusiasm of the Entertainments Officer Benne and her team. She never stopped smiling and encouraging everyone to have a fabulous holiday. The kids clubs were great and the children enjoyed their visits there. Don't be put off by the negative reviews....Azura is certainly a varied, friendly and happy ship and I look forward to sailing on her again in the future. Read Less
1 Helpful Vote
Sail Date: July 2015
Having read so many negative reviews of the Azura I was very worried that we'd made a mistake in booking the cruise but I am happy to reassure people who have booked to go on her that they will have a great time. Not everything was ... Read More
Having read so many negative reviews of the Azura I was very worried that we'd made a mistake in booking the cruise but I am happy to reassure people who have booked to go on her that they will have a great time. Not everything was perfect but nothing is so I will try to give my balanced view, so be prepared for a lengthy review! We travelled down on the Intercruise coach from Grimsby, the journey took approximately 9 hours (not helped by a delay on the motorway) the caoch was brand new and we had plenty of stops. When we arrived at Southampton it was 3 o'clock and as we were the last coach to arrive the terminal wasn't too busy and it took about 30 minutes to get checked in. Once onboard there is no one to show you to your cabin but we found ours without much difficulty. As I was with my parents we had booked 2 cabins on a guarantee basis. When the allocation came through we were happy to see we had been upgraded and were only next door but one to each other in A617 and A625. The stewardess was in the corridor when we arrived and seemed very puzzled by the fact we had A625 and told us to wait while she went to fetch her supervisor. After a short while he came and having checked our paperwork said that a crew member had arrived that day and had been put in that cabin! Off he went again and in the meantime we went into the other cabin which we were very impressed with. It was spacious and the layout with the open wardrobe and bathroom opposite was good. There was a decent sized flat screen TV, small fridge and the tea and coffee making facilities. The bathroom was small but adequate with toiletries provided. After another 10 minutes the housekeeping supervisor came back and said we had 2 options to either accept another cabin on a different floor or they would move the crew member out. We didn't want to be in different parts of the ship so said we would wait for the cabin to be emptied. By now it was time for the safety drill so we went to that and then went to the buffet restaurant for some food. It wasn't the best start but by way of apology we did get a bottle of wine! Now for the negative, I did have concerns having looked at the deck plans about being sandwiched between 2 large areas of white space and we did experience noise. A625 was much worse and had loud banging and strange noises, although it wasn't constantly and was worse when sailing. This we believe was due to being below the funnels and wonder if there had been complaints about this cabin before and that is why a crew member had been put in it. The other cabin also had banging and sounds of things moving about, when we asked our stewardess about it she said the galley was above us. It didn't spoil the holiday and we can't fault the actual cabins, the beds were so comfy and they were kept very clean but it is something worth mentioning for anyone thinking of booking a cabin in this location. On to the ship, it doesn't have the wow factor of some of the American ships but there was plenty to do and although it was full it didn't feel as though there were 3000+ people on baord. There were quite a few kids with the Scottish schools breaking up 2 weeks before the English ones but apart from seeing a lot around the main pool they were no bother. I had worried about finding a sun bed but again as long as you didn't expect to get right by the pool we always found loungers with plenty of space between them. There was only one table tennis table, which was a shame as we like a game but there were always people using it, we didn't do any of the other deck games or use the sports courts. I was disappointed that the dance classes were done in the main atrium as there isn't much room there and it isn't private so we didn't partake in them. On other cruises they have been done in the lounges. On sea days there were lots of seminars, quizzes , bingo, films etc so plenty to do. We didn't watch any on the sea screen preferring to go to see them in Malabar. The lay out isn't ideal to see a film and you had to get there early to get a good view. One was shown in the theatre which was much better for viewing and would be better if they were shown in there all the time. Overall we really enjoyed the quality of the entertainment, a common problem on all cruises I have been on is that the venues are not big enough to seat everyone and the Azura was no different. To ensure a seat in the Theatre you needed to be there at least 30 minutes before but it was worse in Manhattan when for some shows we were there 60 minutes before. Stand outs for us personally were Manuel Martinez the cuban comedian/magician and singers Andrew Derbyshire and Maxine Mazumber as Dusty Springfield. Now lets talk about food! It was plentiful and available 24 hours a day. We were given our preference of freedom dining and allocated the Penninsular Restaurant. The nights we ate in there the quality of food and choice was excellent, portion sizes were big enough for us and I sometimes ordered 2 puddings. The other times we ate in the buffet restaurant. The layout as others have said wasn't well organised and when it was busy was a bit chaotic, having said that we always found a table and most of the staff were very helpful. I am a fussy eater and most times found something to eat but did struggle on some of the themed evenings as apart from one choice of meat on the carvery there wasn't enough choice of plain english food. Ate a couple of times at the poolside grill which was fine but didn't use any of the extra charge restaurants. The staff on the whole were good, probably not as friendly as some of the other cruise lines I have been on, especially the drinks waiters but our stewardess Girlie was lovely. The ports of call we really enjoyed and nearly all docked in town or had shuttle buses put on by the port authorities which were free. The exception was in Barcelona but rather than pay the P&O shuttle bus charge we hopped on the T3 bus which was just outside the terminal and dropped us off at the bottom of Las Ramblas and only cost 4 euros return. Other ports we enjoyed were Alicante, Cartagena, Gibraltar, Cannes. Personally we don't like Civitavecchia or Livorno as we don't do the trips and there isn't much else to see there. One last negative was disembarkation which was a bit of a shambles. We were herded into the Meridian Restaurant with all of the other coach passengers, it was hot and there were no seats left and no one gave us any information as to why we were late in getting off. Our allocated time was 9.10-9.30 but we didn't start moving until 9.50 and then the queue was snaked round the Atrium. Finally we got off, collected our bags and made it to the coach. The driver said it had been like that for the past couple of weeks so wether or not it is normally like this I don't know. It didn't put us off P&O as on the whole we had a fabulous time and are already looking to book another cruise with them next year. Read Less
2 Helpful Votes
Sail Date: May 2015
This was our first p&o cruise and will be the last.having sailed with Norwegian,princess,celebrity and royal Caribbean we thought we would give them a try.Good points first,embarkation was very good no hassle at all.Also overall ... Read More
This was our first p&o cruise and will be the last.having sailed with Norwegian,princess,celebrity and royal Caribbean we thought we would give them a try.Good points first,embarkation was very good no hassle at all.Also overall entertainment very good.Cabin steward first class.Thats all the good points,now for the bad...STAFF genrally not interested,not much in the way of interaction,pool service very poor and in most of the bars if you want a drink when a show is on forget it,they all too busy watching show.FOOD in Buffett area tasteless boring and because of poor design of food serving area it was like a cattle market,although in a cattle market the animals would probably eat less and be less rude.Main dining room service nothing more than ok,and tiny portions example beef with veg consisted of 1 slice of beef,2small new potatoes and 2 florets of broccoli.Also tinned peas,tinned baby carrots,packet mix sauces and general lack of quality,of course if you eat in pay extra venues the food is 10times better,could be a ploy to get you too spend more money.HYGEINE only once on whole trip was there hot water in toilets,and hand cleansers either empty or non existent,no enforcement at meal times as on other cruise lines.ATMOSPHERE around ship generally boring,and us Brits can be proper rude too.CABIN was ok nothing out of the ordinary,however if you are in anyway short,rotund,or in fact over 6 foot tall then the shower is very small.PRICES onboard are expensive and at every turn they try and get you to spend more. Overall very disappointed there is a lot customer services CANT help you with,and that says it all really.unfortunatly we are already booked on Brittania for July,but that's it for us. Read Less
2 Helpful Votes
Sail Date: October 2014
She wore an Itsy Bitsy, Teenie Weenie white polka dot swimsuit - well after all my granddaughter, Martha is only six months old and it was her first cruise under the Mediterranean sun. My daughter, her husband, and Martha, together with ... Read More
She wore an Itsy Bitsy, Teenie Weenie white polka dot swimsuit - well after all my granddaughter, Martha is only six months old and it was her first cruise under the Mediterranean sun. My daughter, her husband, and Martha, together with my wife and I joined P&O Cruises' Azura in Southampton for a ten day cruise down to Lisbon, Gibraltar, Malaga, Cadiz and La Carona in the hope of some autumn sun before the clocks went back and we were not disappointed. We were also not disappointed with Azura, a ship my family has sailed on a number of times before. The crew were as welcoming as ever, the cabins comfortable and well cared for, with service and food second to none. Azura was our choice as we knew the children's facilities on board were excellent and again we were not let down by the crew who looked after the youngest passengers on board. Anyone considering a cruise but maybe having some concerns about the fact their party includes a baby need to have no worries at all as P&O Cruises seemed to have thought of everything. The only stipulation is that the baby must be at least six months old before the company will accept your booking, but after that it all plain sailing for parents. As long as you make your requirements clear when booking P&O Cruises will supply a cot for the baby together with all the bits and pieces needed to sterilise feeding bottles, warming milk and food, high chairs, convenient corners in the restaurants for push-chairs and even a "Welcome" balloon in the cabin. All the crew seem to love having babies around as they constantly make a fuss of them and are only too pleased to help negotiate push-chairs and prams up and down the gangway at ports of call. Although the Bay of Biscay was a "little playful" on the first day of the cruise, the sea, during rest of the voyage, was a calm as the proverbial mill-pond, the sun shone and as Martha was happy we had a thoroughly enjoyable time. The dedicated areas for children are equipped with plenty of toys and there is even a shallow and warm swimming pool where the youngsters can splash away in complete safety. We opted for the flexibility of "Freedom" dining in the Meridian Restaurant which provided top class meals every day. The absence of "silver service" did not matter one jot, in fact we all thought it improved our enjoyment of dinner with the food being served quickly and always piping hot. The menus were so good we never ate at any of the premium restaurants on board Azura. Traveling with babies can be, shall we say, challenging but a cruise, and I would warmly recommend Azura to parents, does seem to take all those worries away, in fact Martha can't wait for Britannia to arrive next year!   Read Less
Sail Date: June 2014
This was our second cruise and first time with P&O, the Azura is a very nice ship as and expected all area;s are kept very clean and tidy. We had a superior deluxe cabin which was very nice on deck 9 mid-ship on the port side and could ... Read More
This was our second cruise and first time with P&O, the Azura is a very nice ship as and expected all area;s are kept very clean and tidy. We had a superior deluxe cabin which was very nice on deck 9 mid-ship on the port side and could find no fault with it and the cabin steward was fantastic. We had freedom dining and on average waited 15 to 30 minutes for a table for 2 each night but if you were willing to share a table you usually walked straight in. The daily magazine states that you cannot reserve a sunbed before 9am and you cannot leave your towel on it all day if you are not there as it would be removed. Well that is a bit of a sore point because lots of people put towels on their beds and only spent maybe about 1hr on them all day on the really nice days and no one removed them at all come on P&O this really has to be enforced properly so that it is fair for everyone. Also in both the self service restaurant's (Smash & Grab) on deck 15 the variety and quality of the food is not what I was really expecting and needs to be improved, also STOP the waiters from grabbing your tray before you have finished your meal, this was really BAD. You have to try the Glass Restaurant there is a small charge but the food and staff are very, very good, well worth the money. Overall I think the cruise was good value for money and would go again with P&O   Read Less
Sail Date: August 2013
I should start by saying something about P&Os pricing policy and the manner in which they attempt to (and often succeed) in encouraging passengers to book early with the lure of discounts. Do not be fooled in to booking early!! We have ... Read More
I should start by saying something about P&Os pricing policy and the manner in which they attempt to (and often succeed) in encouraging passengers to book early with the lure of discounts. Do not be fooled in to booking early!! We have 2 youngish teenagers and therefore need to have adjacent rooms. As a consequence we booked on release of the cruise 18 months ago. We discovered a month before sailing that the getaway fare (as opposed to the advantage fare) we would have saved us as a family around £6,200. We were given a price promise at the time we booked that we would receive on board credit if the cruise was discounted. When I contacted p&o about this they informed me this did not apply to the getaway fare. So in effect no price promise at all!!! On board the quality of the food is not what it once was. Whilst still very edible it doesn't excite - at dinner one night we order in the main restaurant turkey. It was from a factory produced condensed turkey roll. It was not recognisable as turkey. When we ordered lamb chops they were very good but with very little meat on them one would have expected 3 or 4 chops to a serving. There were 2 on my plate and one on my wives. Generally there are less waiting staff than in the past but they still work extremely hard, are very pleasant and nothing is too much trouble for them. The evening entertainment on board is reminiscent of holidays 15 years ago, superfamily holiday style in Ibiza. The comedian from Wales was a particular low light. He told the one about Mr Fog and mist.....and the Geordie policeman. Need I say more? Before I mention our biggest disappointment it's worth mentioning that the glass house and Sindhu are very good and reasonable value. I heard positive things about 17 too. My wife and I booked the retreat (P&Os exclusive adult spa area) at a cost per couple of £450 for 17 nights. This entitled us to us an area where there were whicker sun beds with proper sun mattresses, waiter service with a light breakfast and lunch. The area also offered plenty of shade - ideal for us both. We wanted to avoid the usual agro that comes with sunbed wars on holiday. Sadly p&o had spotted a way of making even more money out of people. Firstly they told us it was open from 8 till 8. We rise very early so this wasn't great but we were told we could sit on the loungers before opening times. The broucher indicated that the pool around the spa was for the exclusive use of the spa residents. Whilst we didn't know this when we book the retreat on board it was a big disappointment for other guests What p&o then did was to sell treatments to passengers allowing them to use the retreat on their day of the treatment which meant the retreat was very busy on sea days (not what we had been sold), those passengers who had booked the retreat who were not early risers were left without sunbeds in the sun and p&o then decided to rigidly enforce the opening times (which they changed to 9 to 6) by placing a security guard at the entrance to the retreat. At the time of writing we are midway through our cruise. We are waiting to see if p&o will offer any refund. The ports of call are excellent and cruising remains my favourite holiday. It is just a shame that p&o have lost their way so much. If you can book for the right price and have modest expectations in terms of food quality and service you won't be disappointed. If you last travelled on p&o more than 12 months ago and you are returning to them I fear you will be in for a disappointment in the way that my family and I have.   Read Less
Sail Date: June 2013
Being a large ship, we were not surprised to wait an hour or so, going through the usual reception system. Once on board, it did not take long to get into the cabin and make that important cup of tea, preparing to wave goodbye to ... Read More
Being a large ship, we were not surprised to wait an hour or so, going through the usual reception system. Once on board, it did not take long to get into the cabin and make that important cup of tea, preparing to wave goodbye to Southampton. That's when we first noticed just how smoky the ship was. Of course, P&O allow smokers on the balconies - it's their prerogative and right, so that was the unpleasant smell from beginning to end for us non-smokers. Sometimes I wondered whether it would have been better to have booked a cheaper window cabin - never mind, we could always go on top. On top? Better get there quick, especially on sea days, or the sight of blue towels reserving sunbeds is hard to work through, especially if you want to find a reasonable spot. Then be careful just where you pick. We just wanted some good sea air and relaxation during the day; that means that the pool areas are out, as the music blasts out and keen bluecoats try to get you singing along to -yes we even heard - Agadoo!!! There's a non smoking side (well if the wind blows the right way) and quieter spots near the engines or at the ends (if you are quick). Other than not being able to relax during the day, we were delighted with our cabin steward - the best in 7 cruises. The food is good at evening meals and bar prices reasonable. During breakfast and lunch, there was the usual mad scramble around the buffet and nowhere to sit. We learnt to have breakfast in bed and to be waited on at a slower lunch, at the lower restaurants. Entertainment was not bad - again, if you could find a seat. Even after arriving 15 minutes before shows started, we had to stand. The port stays were generally far too short, with no thought of local events or public transport timetables. We didn't feel we got to know anywhere very well. We met some nice folk from all around uk, and had some good laughs around the table in the evening. Most people were friendly and eager to chat about their cruise experiences on P&O. Those who enjoyed P&O and the trip the most, told us that they loved bingo, drinking, smoking, dancing and in the evenings they looked forward to getting a seat in time for the comedians. We were obviously fish out of water. It was a good experience, but P&O is not for us. Read Less
Sail Date: April 2013
Azura is advertised as a family friendly ship and it is not! What you get is a ship with fantastic kids clubs but nothing for families to do. I am amazed that other passengers were surprised to find children on a family friendly ship. ... Read More
Azura is advertised as a family friendly ship and it is not! What you get is a ship with fantastic kids clubs but nothing for families to do. I am amazed that other passengers were surprised to find children on a family friendly ship. Yes my children did play in the pool and did not conform to the silent lengths. They certainly didn't take over the pool, but we did enjoy spending time together as a family. The pool was the only activity available to us as a family , due to the fact that every organised activity was adult only. Even the sea screen should films that were rated 13+. Upon my request they did show one family film during the 2 weeks on board. No complaints about the food, dined under freedom dining but felt that we were very rushed when we dined with the children. Ate in Sindhu and food delicious . Balcony cabin on C deck, with bunks from the ceiling. This cabin is opposite the stewards storage room and proved to be noisy early in the morning. With the trolley always colliding with our cabin door or wall. A little squashed with 4 of us in the room and glad of the balcony. If, as a family you are thinking about booking a cruise on this ship, then think very carefully what you want from a holiday. If you want to be made welcome by your fellow passengers and spend time time together as a family then choose another ship or cruise line. If you want to put your children in kids club for 12 hours a day, so as children should be seen and not heard then this would suit you. And lastly, thank you to the minority of passengers whom were polite to my children and accepted that they were just as entitled to be on board as everyone else. Read Less
Sail Date: June 2012
We set sail from Southampton about 2 hours later than we should have due to a car carrier ship being in the way. The Sailaway party didn't happen as it should have but there was no announcement to this effect. First port was La ... Read More
We set sail from Southampton about 2 hours later than we should have due to a car carrier ship being in the way. The Sailaway party didn't happen as it should have but there was no announcement to this effect. First port was La Corunna, we chose not to get off here and judging by people's comments, we didn't miss much. Second port was Bilbao, not that impressed here either. The best was the Guggenheim Museum. The streets of Bilbao are quite littered and unclean. there are quite a few beggars, some of who really hound you and follow you. My 17 year old daughter was quite intimidated by them and wanted to go back to the ship. Third port was La Rochelle. This port was totally different to the Spanish ones. It was a pretty, quaint little port. People and shop staff very very friendly and accommodating. The streets were very clean. Lovely little market stalls with hand made goodies for sale, right outside where the shuttle bus drops you off. That's one good thing about P&O, they provide free shuttle buses too and from the ship to the towns. We didn't get to Guernsey as the weather was rough so had to divert to Cherbourg. This again was a nice place, plenty of shops and again staff were very friendly. That's the ports, now onto the boat. Overall the boat was good in its decor and cleanliness. There was a lack of toilets throughout the ship. The ones closest to the main venues such as Manhattan were always full and queues. The shops were the typical cruise ship shops. The majority of the waiting staff were Indian and some Philipino. They couldn't do enough for you. My husband and I are in our 40's and felt that the clientele on the ship were much older than us, hence the daytime entertainment being geared for this age group with whist drive, bingo, deck quoits etc. There could have been more choice in the evening entertainment. The sea screen was good and in the evening you had sun beds with blankets on to watch movies under the stars. We ate in the Meridian restaurant most nights as a Freedom Diner and the food and service was excellent. We did try the buffet Verona/Venezia one night when it was Chinese theme and found the food to be very tasteless. My younger daughter (17) and I tried a treatment package in the spa which was very nice but a bit expensive. The pools on the lido deck were freezing! The jacuzzis were luke warm and had children in them a lot of the time, even though the sign says 'no children under 16 unless accompanied by a parent'. The drinks onboard are very much in line with British pub prices and you can take drink onboard with you, unlike a lot of other cruise lines. The comedian in the Manhattan club, Gary T Thompson, was brilliant, very funny. We also had a Lulu and Freddie Mercury tribute act, who were both very good. Overall, we enjoyed it, would have been better with some nicer weather. We had cloud, rain and rough seas and on that, I will say, my daughter and I experienced sea sickness on a few days. The boat was no where near as stable as the Norwegian Epic we went on last year. So pack your travel sickness tablets. I think anyone with children or of the older generation will enjoy this ship, but for our age group I think we will be going back to NCL. Embarkation and disembarkation was on the whole very quick and well organised. Read Less
Sail Date: July 2011
Having only been on RCCL cruises in the past, this was our first P&O cruise. We liked the P&O style of cruise, but not the ship. - The lower balconies in the deluxe rooms are overlooked by higher ones thus providing no ... Read More
Having only been on RCCL cruises in the past, this was our first P&O cruise. We liked the P&O style of cruise, but not the ship. - The lower balconies in the deluxe rooms are overlooked by higher ones thus providing no privacy. - The prom deck does not run round the front of the ship: you can access the bow but only from E deck and it is not signposted anywhere. Had I not noticed it on the plan in the brochure I would not have known. - The top decks are disjointed and walking from one end to the other is difficult, or impossible on, for example, deck 16. - One-third of the top deck is reserved for The Retreat which costs extra to access. - The ship is VERY noisy and vibrates terribly at the back. I realise ships have engines and generators and so noise is to be expected but in places it is overbearing when the ship is going full speed. In Malabar it could be a struggle to hear the classical pianist over it. Our cabin (D628) was towards the back, level with the exhaust stack, and the noise inside at night made the use of earplugs a necessity. When at full speed, the bed vibrated. If you want peace a quiet make sure you get a cabin in the front of the ship, preferably forward of the front elevators. - The top deck was also continually noisy either with loud music or children screaming in the pool. The Terrace area at the back was the only respite from this. The food in the main restaurant and the buffet was excellent and cannot be faulted. Alcohol was reasonably priced (£3 cocktail of the day, £2 after dinner whisky or brandy) but the one thing that annoyed me, as a non-hot drink drinker, was that the only free cold drink available after breakfast was water, unlike RCCL ships which have a great still lemonade or similar. The wine drinks package is a closely guarded secret. The entertainment was also very good and there was plenty going on all through the day. The deluxe cabin was great, the attendant good and friendly and apart from the balcony issue, very comfortable. Read Less
Azura Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.7
Family 4.0 3.7
Shore Excursion 3.0 3.4
Enrichment 3.0 3.1
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 4.0 3.8

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