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2 Helpful Votes
Sail Date: March 2019
We chose this cruise for the itinerary and an opportunity to try Azamara. We were very satisfied with everything aboard ship. As suite passengers we had free access to the premium dining venues. Prime C was excellent and would have been ... Read More
We chose this cruise for the itinerary and an opportunity to try Azamara. We were very satisfied with everything aboard ship. As suite passengers we had free access to the premium dining venues. Prime C was excellent and would have been worth the upcharge non-suite passengers paid. The other venue was hit or miss. Cabin and dining service were everything one could ask for. Entertainment we felt was a strong point. We've experienced the 'shows' on larger ships and been underwhelmed. Azamara's individual performers (esp. singers) were excellent. We enjoyed the White Night. It's a nice extra. The Azamazing (sp?) evening concert was much appreciated by the Ozzies on board but most of us North Americans didn't know the band. I took the 'behind the scenes' tour of the ship and heartily recommend it to anyone interested in what the crew does to make our trip pleasurable. We used private tours arranged by RCCL for Bali and Semarang as one of us uses a wheelchair. We cannot say enough about their efforts and those of the on-board staff to accommodate our needs. Tours: Bali and Komodo Island were fascinating and highlights of the itinerary. Semarang and Surabaya, not so much. Thursday island really isn't worth a stop but Darwin has much to offer. Cairns and Singapore were great start and end points. We've already booked our next cruise on Azamara. Read Less
Sail Date: March 2019
I am retired in Thailand with a lovely young wife, I have been cruising for over 50 yrs, and done maybe 40 plus cruises, and around 10 with Azamara, we currently have three booked Azamara is at the top of our comfort zone money wise, we ... Read More
I am retired in Thailand with a lovely young wife, I have been cruising for over 50 yrs, and done maybe 40 plus cruises, and around 10 with Azamara, we currently have three booked Azamara is at the top of our comfort zone money wise, we do not like crowds, we do not stay up and party all the time, often when in port we stay on the ship, we prefer not to be harassed by children, and the passenger profile, is generally professional and restrained, you do not get pushed out of the way in the buffet We like the pretty well all inclusive policy We do not do many shore excursions The food bearing in mind what is being paid is excellent, with very wide choice and good included wine choice The cabins are a little small but adequate, exceptionally well looked after, and the stewards will do anything possible to make your stay as comfortable as possible We love the white nights, are not so sure about the Amazing evenings but there is no cost The most exceptional thing about the ship is the staff, they are the very top, and go out of their way to help In October we are doing Hongkong to Singapore, then back to back the Myanmar trip that we have done before, in March next year we do Sydney to Singapore on the Journey Read Less
Sail Date: March 2018
We wanted to go to Cuba, and chose the Cuba Intensive sailing. For us, 2-days in Havana would have been ideal. Cienfuegos was nice enough but not much to see; Santiago was horrible. The Cubans we saw tended to swarm us looking for ... Read More
We wanted to go to Cuba, and chose the Cuba Intensive sailing. For us, 2-days in Havana would have been ideal. Cienfuegos was nice enough but not much to see; Santiago was horrible. The Cubans we saw tended to swarm us looking for money, and we found it quite unpleasant. We were scammed by several taxi drivers. Air quality is poor and the poverty is ever present. Not Azamara’s failure by any means but I question why ships are going to Santiago at all, or why they’d spend more than a day or two in Havana. We found Cuba very overrated. The Quest seemed like an older ship and we saw ongoing maintenance like painting railings and other areas. We received a note that they planned to paint our state room during the trip and we’d have to store all personal belongings. This was not ok for such a small cabin and such a pricy vacation so we called to ‘opt out’. Is this common? If so, customers should be offered something in return for the inconvenience. We found the food options plentiful and good; we didn’t feel the need to try the 2 upscale restaurants. The staff was unfailingly nice. We never felt crowded, even on sailing days. There are plentiful common areas in which to relax. We enjoyed 4-5 nights of the onboard entertainment which was just right. Overall, this tone of the ship compared favorably to the other 2 cruises I’ve done on Regent and Royal Carribean: it was low key, fun, and our fellow passengers were generally friendly. My only complaint about Azamara is that it’s not all-inclusive - they have several packages they try to up sell, and it was annoying. I prefer Regent in that respect, which includes everything and isn’t constantly trying to sell you upgrades. Regent also includes excursions which Azamara does not - and they were expensive. Read Less
1 Helpful Vote
Sail Date: March 2018
We are a retired couple in our early 70's. Both of us have mobility issues. We traveled with our adult daughter and her boyfriend. This is our 10th cruise, 1st on Azamara. We selected it because of the itinerary. I can't say ... Read More
We are a retired couple in our early 70's. Both of us have mobility issues. We traveled with our adult daughter and her boyfriend. This is our 10th cruise, 1st on Azamara. We selected it because of the itinerary. I can't say I've always wanted to visit Cuba, but the opportunity presented itself and we thought, Let's go while we are able and permitted. We really liked the smaller ship experience. Our cabin was near the aft elevator, easy to get to the main dining room, Mosaic coffee bar, and the buffet/Patio. I liked that you didn't have to walk so far to the front of the ship also. The cabin was a Club Verandah class. Space was adequate for 2. The shower was the tiniest I've ever seen. We didn't use our verandah much because of the air pollution in Cuba. One thing I didn't like--the gray wallpaper made the cabin gloomy and depressing. I hope they change to a more cheery color scheme when they next refurbish. Food ranged from typical cruise fare (buffet) to outstanding in the main restaurant. I only ordered from the "always available" options twice, for French Onion soup and Crème Brulee. Easter Monday brunch in the dining room was beautiful They really went all out with the ice carvings, decorations, and baked goods. Beverage service was spotty in all venues--sometimes someone would take your order before you even sat down and other times you had to wait, and wait, and wait. This was especially true of coffee at dinner. We prefer our coffee with dessert, but it seems the waiters usually bring it after dessert. Asking didn't help. The only entertainment we attended was the Azamazing Evening. It was truly spectacular. The destinations speaker, Dr. Ellen, was very interesting. She covered topics from Cuban history to present day/future Cuba. Since it was Passover, there was a Rabbi on board, who led two casual discussion groups. Although we are Catholic, we attended the first but had a conflict with the second. There was also a priest who said Mass for Easter Vigil and Easter Sunday, plus on the sea days. We found the fitness center was one of the best maintained of any cruise ships we've sailed. The machines all worked, and they had enough treadmills, exercycles, etc. so you never had to wait. The crew was fantastic. Everyone we encountered was very cheerful, relaxed, and eager to please. Ports and shore excursions: This cruise was not a good fit for us. We visited 4 ports, Key West, Florida, Havana (3 days), Cienfuegos, and an overnight in Santiago de Cuba for the Azamazing Evening. As I mentioned at the beginning, both of us have mobility issues. My husband has had both hips replaced and I am recovering from knee replacement surgery last summer, In both Cienfuegos and Santiago, there were NO mild shore excursions offered. In Havana, only 2, Easy Panoramic Havana and Classic Cars, which could easily replicate each other. Which left us with Moderate Excursions, most of which were more strenuous than the tour booklet description. Key West: Hop On/Hop Off Trolley and Butterfly Conservancy We would normally do a hop on/hop off tour on our own, but actually saved money with the included Butterfly Conservancy. We enjoyed the stop to see the butterflies and the tour of the city which followed. Havana Day 1: Best of Havana A very disappointing tour, more strenuous than described, mediocre tour guide. Hemingway's home was closed due to a holiday (not sure what). Since it was Good Friday, we had the vegetarian option for lunch--rice and salad. Fusterlandia was fascinating and Revolution Square was a good place to see all the classic cars. The bus made a stop back at the ship for those who didn't want to see the flea market. Our daughter said they had a better selection of souvenirs at the terminal. Havana Day 2: Easy Panoramic Havana Bus tour with photo stops. I enjoyed Fusterlandia more this time around. Revolution Square seems to be obligatory. We also visited the old forts on the other side of the Bay and saw relics of the Cuban Missile Crisis. Great tour guide. Havana Day 3: We stayed on the ship Cienfuegos: Colonial Trinidad Should have been marked strenous. Even those with greater mobility had trouble with the cobblestones. Lunch at Ma Dolores restaurant was very good. Visit to the potters' workshop was a highlight. Santiago de Cuba: El Cobre Rated moderate and it actually was. The Church of Our Lady of Charity was beautiful. The steel drum band was very good, but we bought their CD/DVD and haven't been able to get it to work. BEWARE. Lunch at the Tropicana was great. San Juan Hill was the hardest part of the trip. All in all, we met the worst and the best of Cuban society. Lots of beggars/panhandlers in the streets and squares. But the tour guides and others involved in the tourist industry were very pleasant and eager to show off their charming county. Would we go again? Not to Cuba, it's a once in a lifetime experience. But we would happily sail Azamara again if the itinerary appealed. Read Less
4 Helpful Votes
Sail Date: February 2018
We’re experienced cruisers, an older couple, one of us has a mobility problem. This was the second of two cruises we took this winter, the first was a Princess cruise to Hawaii that was very successful. By contrast the Azamara cruise was ... Read More
We’re experienced cruisers, an older couple, one of us has a mobility problem. This was the second of two cruises we took this winter, the first was a Princess cruise to Hawaii that was very successful. By contrast the Azamara cruise was less exciting though still very good. We had done two cruises on the Quest last year covering much of the same territory, tho with the addition of the Sea of Cortez. We repeated because we wanted to stay close to North America – and Azamara offers a gourmet experience, important to us. Unfortunately we came down with vicious colds and coughs. No fault of the cruise. Since the temperature was so hot we avoided visiting nearly all the possible ports, barring the Azamara evening in Cabo San Lucas and a short trip in Huatulco. Which meant we stayed on the ship, in itself a pleasant fate. We had an accessible oceanview cabin. It was large, comfortable, and very quiet, indeed a congenial place to spend much of the day. The cabin, on the fourth floor, was especially convenient, with easy access to the elevators and from there to the front and rear of the ship. The Quest is a small ship, so you rarely have a sense of being crowded, unlike on the Star Princess where battling for elevator space was a daily occurrence. Exceptions: when a special event like the white night party or a folkloric show which pulled in so many people, and the pool side bar-b-ques where there were long lines of hungry passengers. We’d expected the food on the Quest to be very good: it had been on five previous trips. And, yes, much of it was tasty. But somehow not as pleasing as before, certainly not at the level of the Crystal (a line we have always enjoyed). The dining room offered a variety of dishes, including the standard salmon and steak, every night. Yet nothing was memorable this time. The nightly wines, included in the fare, were ok but not as good as on the Star Princess (where of course you had to pay). On sea days it also offered lunches, including once a tasty Spanish burger that pleased and, even more, a dim sum feast. (We didn’t try the brunch.) The Patio had excellent burgers and in the evening good steak, though its ribs ho-hum. Prime C, the specialty restaurant, as before, had very good steak (and some really fine desserts) but we found it noisy: try to get a table in the back away from the front where there is a large table that attracts people enjoying themselves with gusto, and thus much noise of course. The various pool side bar-b-ques were abundant and tasty – but, again, the ribs this time were not spectacular. The signature crepes, however, were as good as ever. The Windows Café, the buffet, in the evening served a themed dinner, seafood, Greek, American, etc. The paella prepared individually by a chef for the Spanish evening, was simply superb, one of the best I’ve had anywhere. But the pad thai similarly prepared was mediocre. And the Turkish night offered nothing of interest to us – or most others, it seemed, given the paucity of passengers. Room service breakfast was excellent, the many restricted but still varied, with much to choose from and delivered on time and as requested. We did go to the Windows Café for many lunches: what appealed were the various salads and salad makings as well as the sandwiches and sandwich makings, as well as the soups. The cheeses on the cruise were limited but decent – one difference with the Crystal where the cheeses superb. The Quest looks good, despite its twenty years. It has a classic look yes, especially notable in the Discoveries dining room, the baroque staircase on the 4th-5th floor, and the drawing room. It has an excellent viewing space at the front, the Living Room where in addition you can enjoy drinks and at meal times various tapas. Recently the ship has added replicas of Dalí sculptures, a marvellous touch, and these enhance the overall look of the public areas. Likewise dropping Park West Gallery and replacing them with an individual artist was a wise move: he did an excellent rendition to the night of the dead, the theme of the Azamazing evening, producing it on site. The upgraded stateroom was great, despite the curious bump around the bathroom, presumably to ensure that the water ran off into the drain, not the room. One of the outstanding features of the Azamara Quest is the staff. Captain José, Hotel Director Philip, the entertainment master Russ, the security chief Silvano, all these officers are fine people, friendly, congenial, helpful. And that applies to the rest of the staff. All of the people were ready to help, to offer assistance, to ensure that our needs were met, our concerns satisfied. The Quest is a very friendly ship where the staff goes out of its way to look after passengers. We didn’t do much of the enrichment (tho the lectures we attended were decent) and almost none of the entertainment (excepting Russ’ singular performance, really an enjoyable show). We did go to the Azamazing evening in Cabo (the third time!) and it is certainly singular, full of colour, music, and charm – plus excellent margaritas. I should add that the logistics of this evening, moving all the passengers back and forward without mishap, the professional skill demonstrated, is itself amazing. The folkloric show when in Cartagena was also superb, again full of harmony and dance, a mix of Caribbean and Spanish and Hispanic styles. In the end, then, a fine cruise. Pity our health didn’t allow us to enjoy more. But, in the end, the fact the cruise offered us such great service, some fine spaces, and so much peace made it all worthwhile. Read Less
1 Helpful Vote
Sail Date: November 2017
The Quest is a beautiful small ship. This was the second of our b2b. The food everywhere is excellent. The standard drink package is perfectly good for us. The wines were very nice, so we neither needed to order anything special nor a ... Read More
The Quest is a beautiful small ship. This was the second of our b2b. The food everywhere is excellent. The standard drink package is perfectly good for us. The wines were very nice, so we neither needed to order anything special nor a bottle of wine. We had an Ocean Suite all the way forward 6002. Loved the veranda even though it seemed awkwardly laid out. I still have no idea why there is a Butler. Ours, Eyup, was really a very nice man and always asked if we needed anything. He brought tea and set it up for us unless we asked him not to. The suit was nice but was a little worn. The breakfast in discoveries was always wonderful. There were brunches on Sundays, I didn’t really have any feelings about it. The food was excellent no matter which venu. The bartenders were great as well. The Casino was woefully under used. The 2 shops on board didn’t have much variety, and whomever is the vendor should look into that. There were activities going on all the time Read Less
1 Helpful Vote
Sail Date: October 2017
The ship is lovely and the stateroom staff was great. (Thank you Malik!) Entertainment was good and the food great. No need to pay extra for specialty dining.Food in the "regular" dining room was great. Shore excursion staff ... Read More
The ship is lovely and the stateroom staff was great. (Thank you Malik!) Entertainment was good and the food great. No need to pay extra for specialty dining.Food in the "regular" dining room was great. Shore excursion staff was not helpful at all. I do have mobility problems but have been able to do shore excursions on other cruises. When we asked for more information regarding the ports and the excursions we got the runaround. If you have any type of mobility issues I recommend using an outside tour company. We used ItalyTours EU to go to Florence (thank you Mary). Many of the ports offer hop on hop off buses. Palamos didn't have much to offer. When we went into town we found out that the shops didn't open until 5:00pm. It would have been helpful if the ship's staff let us know that nothing was opened before we left the ship. I wish that Azamara would provide walking tour info at each port and have it available a day or two before, not the morning of. It's not like it is a surprise that we will be going there. Regarding the guest lecturer- Chuck was great but most of his lectures took place AFTER the port! I would have like to learn about Corsica before we went not after! Medical was very helpful when my husband got sick. Read Less
Sail Date: August 2017
As Mobility Challenged people we booked this cruise because we had a very positive experience on the Journey a couple of years ago. How things have changed!! We booked a pre-cruise stay and Azamara put us in the Empire Palace Hotel in Rome ... Read More
As Mobility Challenged people we booked this cruise because we had a very positive experience on the Journey a couple of years ago. How things have changed!! We booked a pre-cruise stay and Azamara put us in the Empire Palace Hotel in Rome (see review on Trip Advisor). Why this hotel was selected is a mystery since it is far from either historic Rome or the Vatican and is in an "iffy" neighborhood. Most disturbing to us was the fact there was NO accessibility. Marble steps to the elevator and breakfast room and then steps in the breakfast room. While the Azamara rep at the hotel tried her best to accommodate, there was little she could do other than allow us to get a head start in the walk to the bus taking us to the port—the bus could not get to the front of the hotel and required a walk of 1.5 blocks away!! The rep advised the Azamara Rep on the bus that we would need wheelchairs when we arrived at the port and they were there. Things were looking up, UNTIL, we left check-in and saw that the way on to the ship was STAIRS-NO RAMP—the stairs being the equivalent of 2 stories! Azamara's solution was that we would be CARRIED up the stairs. No way would we suffer such indignity and our personal safety was also of concern. On the ship, sensitivity and assistance to the mobility impaired was OUTSTANDING in the dining room and the AzAmazing Evening and NON-EXITANT for the most part .in the Buffet and (if you followed the Quest instructions) Disembarkation. The post-cruise hotel in Venice (The Saturina) is located in the upscale boutique area. It is an old hotel but unlike the hotel staff in Rome, the Saturina staff were wonderful in dealing with mobility challenged guests and made us feel comfortable and valued. Read Less
8 Helpful Votes
Sail Date: June 2017
The advantages of going on a small cruise ship is its easy to get on and off without a huge crowd. Checkin was easy so was disembarking and finding your luggage. The crew as usual was great, helpful visible, the ship was spotless, ... Read More
The advantages of going on a small cruise ship is its easy to get on and off without a huge crowd. Checkin was easy so was disembarking and finding your luggage. The crew as usual was great, helpful visible, the ship was spotless, service was impeccable as always. This was an unusual cruise with 3 large groups totaling over 200, all American and young. This changed the vibe of the cruise, in my opinion for the better. Lots of people in their 20-30s range and a few kids. It was easy to get a lounger around the pool, which I couldn't say of many other ships, free sorbet was offered as you sat there in the afternoons. Movies in the evening was nice with blankets if you got cold. The itinerary was great, the islands were amazing all different and worth seeing. Turkey was wonderful, the economy was hurting because most of the cruises were avoiding the country. That reduced the crowds considerably. We were the only ship in port and we got some amazing bargains in the bazar. They sell genuine fakes. Which was funny to see. But they were honest. The quality was excellent and at a fraction of the price compared to the duty free at the airport. The Amazing evening was a wonderful local Greek pianist playing in the local town square in Crete with Greek dancers and a fireworks display in the bay over the ship. Wonderful evening that the locals could enjoy too. My cabin was a handicapped mini suite. Which was nice with the larger bathroom and free bar if you like to drink. Wasted on me as I don't. The only drawback was the lack of storage in the bathroom. Barely anywhere to put your toothbrush as it is designed to be able to get a wheelchair in under the sink. The only other drawback is the front door. The usual deadbolt was deactivated. So there was no way to keep the cabin attendants or butler out unless you had the do not disturb sign out. Also the automatic door opener was right next to the bathroom light switch. So in the middle on the night if you went to the bathroom and turned on the light you could open the door by accident and not be able to close it. So I left the bathroom light on all the time with the door closed to save any embarrassment. My only other comment would be the menus are now including vegetarian as well vegan and gluten free food at every location. Great if you want it but it now restricts us boring meat and potatoes kind of people. So I only ate at the main dining room once when it was prime rib night. Which was fabulous. Also they are trying to make all the deserts healthy by reducing the sugar and fat content. But somethings are just not meant to be healthy and going on holiday for a week I just splurge and go on a diet when I get home. Any food allergies they really go out of their way to help, just order a day in advance in the main dining room. Amazing they will do that for you. It was my first time in a mini suite, it was nice but for the money I would rather get a cheaper cabin and go on two cruises. You aren't in the room so much so it doesn't matter that much. I have another two cruises booked next year on Azamara so that says what I think of them. Read Less
1 Helpful Vote
Sail Date: April 2017
We have cruised well over 30 times and this was one of the best experiences ever! It started with Captain Carl Smith. He was so wonderful and full of personality. The crew was exceptional and what's best of all, no samm annoying ... Read More
We have cruised well over 30 times and this was one of the best experiences ever! It started with Captain Carl Smith. He was so wonderful and full of personality. The crew was exceptional and what's best of all, no samm annoying fee's for every liquid beverage. That's right! Drinks and gratuities were not billed separately. The shows, crew and size of the ship was perfect for us! The selection of ports of calls was a perfect pick. Embarkation was the quickest we have ever seen. No long lines getting on and off of the vessel. The food was of great quality and offered a variety of local dishes which is a great way to live local. Rather you are a first time traveler ( we sailed with a couple who enjoyed their first) or a seasoned professional ( as we like to think we are) Azamara is a great choice. Bill and Gladys Mercurio Read Less
2 Helpful Votes
Sail Date: January 2017
We took a back-to-back cruise on the Quest in Central America, the Pacific Coast and Sea of Cortez, from 26 January to 21 February: embarked Puerto Caldera in Costa Rica, exited San Diego. We are an older couple, my wife has mobility ... Read More
We took a back-to-back cruise on the Quest in Central America, the Pacific Coast and Sea of Cortez, from 26 January to 21 February: embarked Puerto Caldera in Costa Rica, exited San Diego. We are an older couple, my wife has mobility difficulties, and long-time cruisers. In both voyages we had an accessible stateroom: first a continental suite, second an ocean view. We had an extended trip on the Quest in Southeast Asia two years before, enjoyed the experience, and decided to travel on Azamara again. That was a good decision. We had just come off a large ship, the Regal Princess in the Caribbean: good but not great. The Quest was a real pleasure, not the least because of its smaller size. Everything was nearer, so easy to get around. Our first stateroom, the continental suite, was excellent: spacious, very attractive, and extremely comfortable. The second stateroom, the ocean view, was also comfortable, if neither so spacious or attractive – but certainly decent. The washrooms in both staterooms were very good. Housekeeping fine in both staterooms. The food on the Quest was generally very good. We ate regularly at the steakhouse Prime C where the meat was excellent, the ambience congenial. The rib steak was particularly delicious. We were not so taken with the other specialty restaurant Aqualina because the menu offered little we relish, but still the two meals we had there were ok. We did not eat often in the main dining room because, especially on the second voyage, the place was crowded and noisy. We did go to supper a number of times to the Windows Café, and the Sunset Bar outside: very pleasant and again fine food. I particularly liked some of the theme evenings at the buffet. Likewise the grill at the Patio and the various BBQs, always delicious and the latter very plentiful. Room service was fast and efficient, especially in the mornings. Yes, there were a few misses – once a seafood jambalaya where the seafood was largely missing, for instance. But these were exceptions: you can eat very well on the Quest. One of the cardinal virtues of the Quest is the staff, always friendly and helpful. The captain Jose was congenial and talkative and often present, as were his senior officers, especially the always gracious Philip, the hotel manager. The rest of the staff were superb, offering a level of service superior to that of any ship I have been on, including the Crystal Symphony (my favourite, where the service is also excellent). Time and again crew members assisted us, important when you have to handle a wheelchair. Special note: the embarkation process at Puerto Caldera and the debarkation at San Diego was exceptionally well-managed. The highlights of the cruise? First the Azamara special evenings, both at Cabo San Lucas, amazing performances of Mexican song and dance, in the desert, around the theme of the day of the dead, made all the more enjoyable with margaritas and assorted delicacies. Second the shows mounted on the pool deck, shows featuring local performers – marvellous. Third, the happy, lively white nights, party and dance on the pool deck. Fourth, on the second voyage (Sea of Cortez) the excursion via the train El Chepe to Copper Canyon, a striking natural formation in northern Mexico. Any negatives? Well, the lack of an in-room dvd player, the uninteresting regular entertainment, also lectures that didn’t appeal, the expense of some excursions (but the ones taken were well-designed). Minor problems really, given the overall quality of the cruise experience. In all Azamara cruises is excellent value. Read Less
4 Helpful Votes
Sail Date: October 2016
This was our first with Azamara, a repo from New Orleans to Miami. Part of our promotion was a overnite in NO with a dinner cruise on the Natchez Queen which was lovely. We stayed at the Doubletree Inn in the French Quarter -- good ... Read More
This was our first with Azamara, a repo from New Orleans to Miami. Part of our promotion was a overnite in NO with a dinner cruise on the Natchez Queen which was lovely. We stayed at the Doubletree Inn in the French Quarter -- good location, clean room. We had a handicapped accessible room due to DH use of a scooter which was on the 7th floor. First morning there -- a power failure (30 sec.) caused ALL elevators to stop working and we were stuck in our room for 5 hours. Why the designers of this hotel had all elevators on one system was extremely poor planning not to mention dangerous for safety reasons. After complimentary room service --- manager was finally able to get us on one of the service elevators so we could catch our Gray Line tour --- only for the elevator to quit between the second and first floor !! As the manager was with us --- staff on the other side of the door were finally able to get us out --- really funny when we talked about it later but not at that moment. The Big Easy is "OK" -- we really didn't get too see very much -- would have liked to see a plantation or two and more of the country. Bourbon Street is just a dark, dirty,narrow alley IMO. Didn't impress us at all. The Quest is a lovely ship -- the smallest we have cruised on to date. The service is OUTSTANDING. You couldn't ask for a more happy and accommodating crew !! Our Club Continental suite was wonderful -- so much more room than the original V 2 balcony I had booked. Actually was able to look into one and I have never seen such a small, cramped room and balcony. Of course, the CC came with a much higher price tag but we would have been very uncomfortable in the first one not to mention no space for DH's scooter ! Only drawback to Suite 8063 were the loud noises during the night from the deck above (Windows Cafe) from rolling carts and furniture. Islands: Were "ok" --- poor planning on Azamara's Itinerary Dept. to schedule Jamaica and St. Bart on Sundays when everything is closed -- not even a mini mart to grab a snack or two. Would choose the Quest again but i will look for better prices in the future. Read Less
Sail Date: September 2014
We boarded the Quest in Istanbul, after a problem with the berthing location, which had been changed from Sarayburnu to Karakoy before we arrived, and Azamara had not informed us. We found the berth after a wild taxi ride, reimbursed by ... Read More
We boarded the Quest in Istanbul, after a problem with the berthing location, which had been changed from Sarayburnu to Karakoy before we arrived, and Azamara had not informed us. We found the berth after a wild taxi ride, reimbursed by Azamara. Our boarding was flawless and hospitable, but we were surprised at the security measures taken ; more than at an airport! Our cabin, port side, Level 6, was fine, with verandah, and was for disabled; however, the automatic door opener did not work and we were told later that a new part would be delivered within 22 days. We were very impressed with the dining in the Discovery Restaurant; the food, the variety, the service, the organization were at least as good as any restaurant in our area in Marin, CA. The Windows Cafe , which is buffet style , we used for breakfast and lunch was also very impressive. A wide variety of foods with nothing missing and attentive service, even to the point of assisting with carrying your choices to your table. Nanunga, one of the few women waiters, was in both Discovery and Windows and impressed us with her good natured assistance. Entertainment was OK, but not outstanding. WiFi was a rip-off. Visham at Client Relations was very helpful and patient, and Yasemine at Concierge, too, was very helpful. The Land Discoveries were a mixed bag. Part of the problem was that the descriptions of the arduousness of the various Land excursions were not always accurate. For example, the description for Santorini vastly under-reported the number of steps required on the tour, particularly if one was to take the cable elevator back, which most people do; that part alone had over 100 steps! Ephesus, on the other hand, had an over-stated difficulty, as my traveling companions reported, so I missed out on what was a nice tour. Disembarking went very smoothly . In summary, we really enjoyed our first cruise and liked the personal, caring touch of the Azamara Quest. We'll do it again!   Read Less
Sail Date: July 2014
We completed our back to back cruise on the Azamara Quest from the 5th July to the 20th July'14. Many of you asked us to let you know our thoughts. Basically if you are fit and able to walk and push open extremely difficult doors and ... Read More
We completed our back to back cruise on the Azamara Quest from the 5th July to the 20th July'14. Many of you asked us to let you know our thoughts. Basically if you are fit and able to walk and push open extremely difficult doors and you want a smaller ship then Azamara is probably OK for you. As for us, although we enjoyed the cruise, met some very nice people we will not be going back as the Quest is not a wheelchair friendly ship. We list below our for and against comments. FOR. Smaller ship. 30,277 tons. So called 4 star.  777 passengers. 358 cabins.  Most cruises are of short duration, i.e. 7 to 8 days.  Standard cabin considered very small. We were is a Suite for the first 7 days and then an Accessible cabin for the following 8 days.  The suite had a bath with a shower, not very convenient for a disabled person. Good size. The Accessible cabin was approx. the same size as the suite but with a large wet room bathroom, no steps at all including the balcony. This balcony was larger than the suite balcony. Suite had an extra wardrobe. Both lacked drawers. Sun beds are the best we have ever experienced, being 4" foam with pillows Attachment shows the booze list, with complimentary drinks. Many considered this a con as they were not considered complementary as the cost is included in the cruise cost. Many were unhappy that a Cognac was not included even though there were 4 whiskies, whisky sour, Bourbon and Manhattan available. The Azamara still have a Brunch whereas Celebrity have stopped it as too much food was wasted. The Brunch was very enjoyable. TV map showing location of the ship was very poor. Laundry available with ironing room. Not sure if being in a suite or because of our membership as Discoverer Plus provided ironed shirts etc with our complimentary laundry. I had a total of 11 shirts nicely ironed to bring home. Balcony windows cleaned each week, whereas they were never cleaned on our 29 day cruise on the Eclipse in April. The Voice from the bridge, Captain Jose Vilarinho, The Hotel Director Richard, Russ the Cruise Director and all the staff made us very welcome and were very approachable. The complimentary wines which were available all day long changed most days. The quality in our opinion compared with the classic drinks package wines on the Celebrity ships. AGAINST. Impossible to use wheelchair on the ship, as the doors were too difficult to open and the stainless steel expansion plates in the carpets were too thick. This required turning the chair round and negotiate the bump in reverse. The only automatic doors were from the Windows café to the outside eating area, unlike the Solstice ships which have automatic doors everywhere. Experienced many sloping floors. When boarding at Venice we were asked to climb 32 steps. We refused and 4 men had to carry my wife in her wheelchair. They had to stop for a rest half way holding up many other people. Of our 15 day cruise 8 included a tenders to go ashore. We were aware of this, but as one had to negotiate 9 steel steps to get to the tender platform, which was very difficult for my wife and caused a great deal of discomfort, we in fact only went on a total of 3 tenders.  One of these was for the Azamazing evening at Hvar. This required a wheelchair, a pusher, a tender, a bus ride, a further pusher and put into a seat where we had difficulty in seeing the show. The return to the ship was even more hair razing requiring my wife to walk over uneven ground and bundled into a bus. Yes we enjoyed the show with Ana Rucner performing on the Cello. She was very talented but we did not see any wine and canapés as advertised. In our second cruise we were informed we would get the same Ana Rucner again but this time in Kotor, Montenegro. Of the 50 or so on a back to back more than 50 % cancelled as they did not want to see her twice. We were also informed that if we did not cancel we would be charged US $100 each. If only we had been informed of this we would have taken the second Azamazing evening as it would not have required a tender and the problems that went with it. Very few waitresses mainly fellows No formal nights, took 3 light weight jackets but they were not required Food was good except when one has a piece of clear plastic in ones soup. The complimentary suite dinner in the Aqualina restaurant was excellent. We did not try the Chef's table at US $95 each as we considered the cost of the back to back cruise on top of our 29 day Eclipse cruise in April was about to break the bank. Hope you find this useful, please note, this has been sent to nearly 20 of our cruising friends.   Read Less
Sail Date: October 2009
We sailed on The Azamara Quest in October 09 and it was one of the best cruises we had been on. We didn't chose Azamara for the itinerary but to try out a new concept in cruising and we were wonderfully surprised at the difference ... Read More
We sailed on The Azamara Quest in October 09 and it was one of the best cruises we had been on. We didn't chose Azamara for the itinerary but to try out a new concept in cruising and we were wonderfully surprised at the difference from the bigger ships. We have sailed with Celebrity numerous times but this cruise was second to none. Right from the outset, at Rome airport, the service was impeccable. Due to my brother-in-law's disability we were met and driven to the port in a private car. When we arrived at the ship we were greeted by friendly and helpful staff who went out of their way to assist us in every detail. The only downside was that the ship did not really cater for wheelchairs as it was quite old but we managed to get about with the aid of the friendly staff. My husband was quite upset that he was not able to use the hydrotherapy pool on a daily basis. He appreciated that the ship was much smaller than most but the pool was hardly ever used anyway. Also it was very expensive. The two speciality restaurants were second to none and the ambiance was delightful. The main restaurant served very good food and our waiter Aldwin (who was excellent in every way, so good in fact, that we chose to sit at his table every night)got the kitchen to make dishes which were not on the menu. In fact on a couple of occasions our brother in law wasn't feeling too well and they sent his meal down into the cabin. Every night's dining was a pleasure. The buffet served a wide assortment of dishes and the food was well cooked and presented. Captain Karlsson was a gentleman in every respect and all his staff were excellent. Everyone took time out to see that your every need was met. The Entertainment's Director was amazing - funny - friendly and very talented. The shows were good and very varied and the chap in the piano bar was good. We cannot praise the staff enough - from the Captain to the cabin boys which is why we have booked another cruise in June. Again we did not select The Quest for the itinerary but to meet up with all the staff again (hopefully they will not have changed too much. Read Less
Azamara Quest Ratings
Category Editor Member
Cabins 3.5 4.3
Dining 4.5 4.4
Entertainment 4.0 3.7
Public Rooms 4.5 4.5
Fitness Recreation 3.5 4.1
Family N/A 4.1
Shore Excursion 4.0 3.7
Enrichment 3.0 3.8
Service 5.0 4.7
Value For Money 3.5 4.2
Rates N/A 4.3

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