1 Helpful Vote
Sail Date: February 2014
We recently returned from our 3rd Azamara Cruise, our second time aboard the Journey. We boarded the ship in Hong Kong on Feb 17th for our journey through the China Sea, to Tokyo and finally Shanghai. The Journey had been upgraded since ... Read More
We recently returned from our 3rd Azamara Cruise, our second time aboard the Journey. We boarded the ship in Hong Kong on Feb 17th for our journey through the China Sea, to Tokyo and finally Shanghai. The Journey had been upgraded since our last cruise with new carpets, upholstery, cabins etc., and mirrored the Quest. No matter which ship you are on you feel comfortable and at home. The Journey remained over night in Hong Kong so we were able to see the Hong Kong harbour light show. Breathtaking! The next day we began our Journey, stopping at several islands in the China Sea; Xiamen, Taiwan, Ishigaki and Okinawa. This was our first trip to Asia so we booked Land Discoveries at each of the ports of call. Our guides on the tours were from the same company so we saw them at several of the islands. Their language skills and knowledge were very, very good and we would highly recommend the tours. We arrived in Tokyo on the 25th for a two day stay. Our first night there was our AzAmazing Evening. We were bused to the Japanese Matsuri Gardens, where we were greeted by Kimono clad ladies and music on traditional Japanese 15 string guitars. Lovely venue, lots of walking around room, lots to see & do. Traditional music and dancing, drumming & singing. Local artists created and shaped animal shaped lollipops. Calligraphers did our names in traditional Japanese writing. Sumo wrestlers performed for us. Refreshments were varied and abundant. Truly an AzAmazing Evening. Entering Tokyo harbour the ship hit an underwater obstacle which we later learned damaged the Port propeller. The Captain came on the PA system and told us that we would be proceeding to Osaka Japan with only one propeller so our arrival time would be somewhat later. The next morning Captain Jason gave a full presentation to the guests describing the damage, including underwater pictures of the propeller. While we were in no danger, it was decided that the cruise would end in Osaka as the ship had to proceed to dry dock for repairs. All the Osaka tours were rescheduled to accommodate our late arrival. We were very impressed at how well the Captain and crew kept us informed. Our cruise was scheduled to end in Shanghai two days later. The home office, Royal Caribbean Cruise Lines flew a “GO” team of 30+ people to Osaka to ensure that individual arrangements would be made for all the guests. We were flown to Shanghai and put up at the 5 star Hyatt Hotel, on the Bund. This hotel overlooked the beautiful Shanghai harbour that, like Hong Kong, had a fabulous night-time light show. All expenses were covered and the GO Team was there and arranged our private transportation to the Shanghai airport the next day. We were also well compensated by the cruise line for shortening of the cruise and any inconvenience. The ship and its crew continue to exceed our expectations. They go out of their way to make you feel at home, and this is one of the main reasons that we have chosen to cruise with Azamara. Unfortunately we had occasion to make use of the Medical facilities. Dr Dahl and his staff were highly professional and followed up to ensure all was well. From the start of the cruise, Captain Jason and his officers of the ship were out and about every day, talking to guests, answering questions and ensuring that everyone was being taken care of. Chef Fabio’s cuisine was exceptional as usual. Cruise Director Tony kept us informed of all the daily activities and the evening shows were very entertaining. While not as incident free as our previous cruises with Azamara, the way in which the Captain, the crew and Royal Caribbean handled the technical difficulties has reinforced our confidence in and loyalty to Azamara Club Cruises. Cruise #4 is in the works!   Read Less
1 Helpful Vote
Sail Date: January 2009
When we first heard about Azamara, it was on Royal Caribbean's Splendour of the Seas. We have booked passage on Cunard, Princess, Celebrity, Royal Caribbean, NCL and Holland America, so we know the general drill and what to expect. ... Read More
When we first heard about Azamara, it was on Royal Caribbean's Splendour of the Seas. We have booked passage on Cunard, Princess, Celebrity, Royal Caribbean, NCL and Holland America, so we know the general drill and what to expect. The lure of a more upscale line was just what we were looking for, but were disappointed that we just did not find it in Azamara. We had an ocean view cabin right near Guest Relations on Deck 4, which was a great location and a tremendous value. We purchased the optional spa deck package for $175 + 18% service charge and found that to be a much better way to go than booking a balcony stateroom. The balconies are very small relative to other lines, and in my opinion, not worth the money. Here is What Worked in Favor of Azamara' "Luxury" Spin: Zippered tote bag, binoculars and umbrella in our stateroom were a wonderful touch: especially for a Panama Canal cruise. The tote bag was ours to keep. The bathrobes and towels are a higher quality than other ships. I am a steak girl, and thought I would favor the specialty steak house (Prime C) over the more seafood oriented Aqualina, but I really enjoyed the ambiance in Aqualina more. Also, you can order food from one specialty restaurant (I preferred Prime C's fondue for dessert) and enjoy it with your friends in Aqualina. The Windows Cafe is fantastic for breakfast and Dinner, too! Huge assortment of breakfast food including made to order omelettes, waffles, pancakes, smoothie shakes etc. Also an impressive offering of herring, salmon, bacon, sausage as well as breads and pastries. For dinner, the cafe rotated its made to order offerings: including stir-fry (my personal favorite), pasta, and international themes such as Indian and Greek. We really enjoyed being able to swim and throw on a cover-up and have dinner on the back deck at night. We never waited for a table in the Discoveries restaurant, and you could go to the restaurant any time, with a number of people or just the two of you. The veal was an excellent choice. Loved the coffee: it was strong and fresh! The Captain kept us informed of a delayed arrival time in Aruba caused by rough seas when we entered the Caribbean from the Pacific Ocean. He also explained that, because there were guests that had flights from Miami the morning we disembarked, we could not extend our stay in Aruba. The Guest Relations Desk handled special requests really well. The shows were well-done. The Twisted TV is not to be missed. We found the caliber of the dancers to be better than on other lines. Magician and comedian were also enjoyable: Eric's "how-it's-done" regarding card tricks was my favorite shipboard activity The Cruise Director said it best: "You either like me, or you don't." We really enjoyed her. She is also a talented performer. Her show at the Cabaret is not to be missed. Contrary to other postings, I found that the absence of hovering by bar staff at the pool to be enjoyable. If you patronize them enough, they will find you. LOVED the limited smoking area. LOVED having only 2 little girls on board: though the parents are typically more of an annoyance than the children... The virtual bowling and duck hunting tournaments ala the Wii were great fun. The crew was a little more mature and ALWAYS very polite and helpful Here is what fell short of Azamara's "Luxury" Marketing Spin: 18% Service charge tacked on to Spa Deck was not warranted: Guests often left towels on chairs, and no one attended to it like the main pool area. Adding a service charge implies that there will be a level of service provided. Would have enjoyed a broader variety of excursions: ports offering mainly 6 - 9 hour "best of" bus rides should be offset with more exotic offerings (such as the Swim with the Dolphins in Acapulco. In general, the shore excursion desk staff had limited knowledge of ports and activities. The maps for each port were not to scale and lacked a basic "you are here" moniker. The shops were very limited, as many small ships are, but to not be able to offer postcards from each of the ports of call was disappointing. The enrichment lecturer was dreadful. Dry and monotonous, with a poorly designed PPT presentation. They only thing he enriched for me, was a nap... The "Butler" was really just a cabin steward in a nicer outfit. In listing these likes and dislikes, the cruise really was more enjoyable than disappointing. Azamara, by hyping itself as a "luxury" line, subsequently sets the bar higher, raising the stakes for criticism. Overall, we prefer the smaller ships to the larger mass-market vessels. Bottom line: we would book passage on them again if we found another great deal. P.S. Marty, stop lurking and post one of your own! Read Less
Azamara Journey Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 4.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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