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10 Helpful Votes
Sail Date: February 2016
This was our third trip through the Panama Canal and we enjoyed it as much as our first two. We had been to many of the ports on this itinerary before, so we picked this cruise for the ship - we love the R Class ships. We sailed many ... Read More
This was our third trip through the Panama Canal and we enjoyed it as much as our first two. We had been to many of the ports on this itinerary before, so we picked this cruise for the ship - we love the R Class ships. We sailed many times on Renaissance - it was our favorite line. We have followed the dispersal of the 8 R Class ships after the line filed for bankruptcy (Oceania has 4, Azamara has 2, Princess has 1 and Fathom has 1, going to Cuba) We are both in our 60s and love sea days. We don't pick cruises for the entertainment or even the ports at this point. We never do the ship's land excursions. This was our first Azamara cruise but it won't be our last. We loved everything about this trip (except for the long lines at embarkation in LA). We tend to keep to ourselves and liked the number of tables for two available in most venues (in Main Dining Room they were extremely close to one another). The ship was extensively updated about 30 days prior to our cruise and the smell of new carpet and paint had faded. The public rooms and staterooms have new carpet and furniture. Overall the the ship is in great shape and the crew was fantastic - friendly and helpful. We originally booked a standard veranda cabin on deck 7 but changed to 7116 - an aft facing veranda with a larger balcony. We loved the view of the ships wake and had breakfast several times on our balcony. The food always arrived hot and to order. Room service even calls a few minutes before delivery - a nice touch. The cabin is small but adequate. The bed was firm and comfortable. The bathroom is tiny, with room for only one person at a time but we have experienced that before with no problems. This cabin's balcony does occasionally have particles of soot land on the table or deck depending on the wind. We also had one night of rough seas with some motion, but overall, no noticeable vibration when underway. TV reception was spotty - thank goodness! But announcements over the ship's PA do not play over the TV, so you have to open your door to hear them. The good thing is there are VERY few announcements and in only one language. Gratuities are included in the fare. Cabin attendants were very efficient and considerate but never introduced themselves. The service in the bars and around the pool was fine - not pushy- but a bit laid back in the Living Room on deck 10. We usually had to chase down a server to get a drink. We splurged a few time and upgraded our liquor choice but we were generally pleased with the included beverages. We did not spend time lying in the sun by the pool, so we cannot comment on the chair saving issues. We did enjoy walking the track on 10 and gym was very well equipped. The Library (now known as the Drawing Room) is a quiet and peaceful place to read and has quite a few books. We ate most of our meals at the buffet (Windows) even dinner where they feature a different country's cuisine each night. The grill on the pool deck has nice lunches. At night it is transformed in a sit down dining venue called the The Patio. We only ate there once but it was a very lovely setting. We ate dinner in the Main Dining Room a few times and found the food and service fine. We really enjoyed the Jazz Brunch on our last sea day headed for Miami. We did a package on the specialty restaurants - 3 nights for $20 per person each venue. We made the reservations as soon as we got on board and there was a short wait but not bad at all. The highlights were the chateaubriand in the Prime C and the lemon soufflé in the Aqualina. My wife enjoyed the bridge on the sea days and I enjoyed the lectures, especially the film critic from Canada, Rich Staehling. Azamara has a strict no smoking policy. Smoking is only permitted on the forward starboard section of the pool deck. We are non smokers and we were never bothered by the smell. Well done, Azamara! Our fellow passengers were about half Americans and the other half the rest of the world. The Azamazing Experience was held in Cabo San Lucas. We did not attend and from what we heard, the experience was not great. They tendered 600 people to buses and drove them into the desert for the show and then had to bring them all back. The last did not arrive back until after midnight. In contrast the White Night was held in Cartagena and it was huge success. The food was wonderful with lots of freshly grilled meats. They even did a wonderful Bananas Foster for dessert. We enjoyed the Columbian dancers and lots of passengers danced under the stars to the band. A really fun evening!! So to sum it up - a great trip on a great ship! We loved the all-inclusive more than we thought we would. Read Less
1 Helpful Vote
Sail Date: March 2015
I was disappointed because I expected a better standard of cabin, food and entertainment. The cabin was shabby. The bed linen had seen better days and the valance was coming away from the mattress . There were stains on the carpet. The ... Read More
I was disappointed because I expected a better standard of cabin, food and entertainment. The cabin was shabby. The bed linen had seen better days and the valance was coming away from the mattress . There were stains on the carpet. The drawers were not easy to use and the furniture was scuffed. The food was mediocre - very dry chicken on two occasions . Fine dining however was very good. Entertainment. the singers and dancers were excellent and enthusiastic but were limited by the space they had. The band was very good and mainly used for backing music.They should have been used more for dancing. On the one night they did play on deck the event was well attended. Activities were sparse. Lectures on places to visit were good and the commentary going through the canal gave a lot of background information. The captain and crew were excellent and I cannot fault them in any way. THE SHIP NEEDS REFURBISHMENT AND ENTERTAINMENT AND FOOD STANDARDS IMPROVED. Read Less
Sail Date: March 2015
We had previously cruised on Azamara (3 Journey, 1 Quest) when they were seeking their niche. Now, several years later, the cruises are shorter now and much more expensive. However the cruise was worth every penny. The crew was ... Read More
We had previously cruised on Azamara (3 Journey, 1 Quest) when they were seeking their niche. Now, several years later, the cruises are shorter now and much more expensive. However the cruise was worth every penny. The crew was outstanding, the food superb, and the overall management by Hotel Director Heike left nothing to be desired. Every effort was made to satisfy the passengers. We are long term Celebrity cruisers (about 20) and enjoyed this departure from the norm immensely. We look forward to another opportunity to travel on Azamara again. Read Less
Sail Date: December 2010
Our sailing aboard the Azamara Journey was one of the best we have ever taken out of our 72 cruises. We sailed as dance instructors on this trip - our category is that of guest enrichment. As such we enjoy full passenger status in exchange ... Read More
Our sailing aboard the Azamara Journey was one of the best we have ever taken out of our 72 cruises. We sailed as dance instructors on this trip - our category is that of guest enrichment. As such we enjoy full passenger status in exchange for our teaching ballroom dancing. It could not have been a better trip. We were treated exactly the same as any other passenger and enjoyed all of the benefits and amenities as well. Not always the case on other cruise lines we have sailed. We were assigned an outside obstructed cabin. You probably have read that the cabins on these ships are somewhat small and ours was although beautifully laid out and majestically furnished. The bathroom is small but adequate as long as you don't mind making friends with your shower curtain. The linens are very superior to all other ships we have sailed on. The view - not much - but still bright! Robes, slippers, umbrella, binoculars, and superior bathroom amenities are all provided - equivalent to a suite on other lines. A couple of nights out we received a beautiful passport wallet, very nice heavy duty carry bag, and a gorgeous metal picture frame along with a Holiday card personally signed by the Captain and all senior officers. Journey does not have the glitz and glamor of the large mega ships. Capacity is 690, but we sailed with only 340. It was more like a floating country club than a cruise ship. The Captain was always around - one fellow passenger described him as a Social Butterfly! But so was the Hotel Manager and other senior officers. This resulted in service far superior to any received on other cruise lines (and we are Princess elite). The staff could not do enough for you. Azamara has also gone to an all inclusive policy. Our bill after 16 nights was $333. And of that about 1/2 was for internet!! Another $100 was for jewelry in the shop. Bar bill ??? $8 - With free flowing wine at lunch and dinner there is no need to bring or buy any! Also, there is no effort made to sell anything - a very refreshing change from past cruises. The photo shop is hidden away and depending on your route, you might not even see it. There was a shore excursion sheet the first day, but never again. There are no recommended shopping info sheets, but rather truly interesting print outs for the various ports. The cruise director, Eric De Gray was the most talented individual we have ever sailed with. His talents defy description and could take an entire review! There is not much cruise staff and not a lot of activities, but yet still plenty to do for those interested. We had a top notch duo in the Looking Glass - a beautiful lounge overlooking the front of the ship - think Crow's Nest on HAL. The showroom is small and sight lines are not very good, but there are no production shows so this is not really a problem. There was a variety of guest entertainers and some amazing performances by Eric and the ship's staff. We go to dance, not eat. The food was very good. Most of the time we ate in Windows (the buffet) and it was great most of the time. Not so much on Indian night as EVERYTHING was Indian. Need to offer some alternatives! The dining room is a beautiful room. Two meals there. First typical of about 2 hours. Second was very bad with nearly 45 min without wine and over an hour before first course! We saw many supervisors in Windows, but apparently none in Discoveries. We ate in the two alternative restaurants and both were absolutely marvelous and well worth the $15. Left a $10 tip each time, but otherwise all tips are included. This was not necessary, but well deserved. If you like wine, you will love this ship. Wine is free flowing at lunch and dinner. You can take it with you and even drop in Windows to get a glass to go. There does not seem to be any restrictions! The wine changes every day and was always excellent. There is also an interesting 1/2 price deal on bottles of wine that also changes every day. One day Rosemont Merlot was $14 a bottle (Costco price is about $10). Although an amazing deal, we did not see anyone buying wine as the wine being poured was always great! Embarkation and Disembarkation were unbelievable. We arrived in early afternoon and thought we were the only ones boarding! In San Diego, we were in Windows when our color was called, went to our cabin for our carry on and down one floor to leave and we were the only ones leaving! Reminded us of the Delta Queen!! Could not have been easier. While there is always room for improvement, Azamara tries harder than any other cruise line we have been on to accommodate passenger wishes. They have an interesting niche market to exploit. On paper they compare with Crystal, Seaborne etc. While we have not sailed on those top lines, we can say that they are far superior to the product on the major cruise lines and comparison might better be made to the best accommodations and highest past passenger amenities provided on those lines. There are no accommodations made for children so it is not a family cruise line choice. We are not leaving any Port reviews as we rarely get off the ship. We were amazed at how Cabo San Lucas has changed since we were last there 6-8 years ago. It was delightful. Read Less
Sail Date: January 2009
The Azamara Journey is a great ship. Beautiful, stately, small. All the things we like. Attentive service from a multi-national crew. Our bar service guys, Jose Jaimes and Alin were the best!!! Our butler, Angela (Alin's wife, I ... Read More
The Azamara Journey is a great ship. Beautiful, stately, small. All the things we like. Attentive service from a multi-national crew. Our bar service guys, Jose Jaimes and Alin were the best!!! Our butler, Angela (Alin's wife, I understand!) and her assistant Jose (whose wife just had twins!!) could not have done any better for us. As it is open seating in the dining rooms, we had many different servers. Roman and Daniel were superb. Hooray to the head Maitre 'de Marius. He kept me from any allergic reactions and his suggestions were spot on! Our hats off to Mags and her aunt Maria for their invaluable wine selection help. Victor and Bernard in the Looking Glass made the best drinks and took great care of us! Ron Hollywood, the DJ, was always open to our suggestions for dance music. Thank you for all the wonderful NEW music!!! Kudos to you all. The sea days intensive itinerary was just what we needed after a hectic holiday season. The pool was always a welcome diversion. We purchased the thalassotherapy pass for the trip ($175 per couple, $99 single), but had to have them refund us around day 10 due to the pool never being warm. It WAS warm once...at 6pm!!!!! Also there was no service there. It's not very relaxing to have to get up and go to the pool bar when you want something. Why there wasn't anyone coming by regularly is beyond me. The spa was nice tho. Steam room, two different showers, lockers, etc. All included and available to every passenger. Didn't use the gym, the stairs did me just fine. Ate all I wanted and didn't gain any weight!!! Might have lost a pound or two actually. Hmmmm. The shows were cheesy, but in a good way. Geared to an older crowd than we. Juggler, ventriloquist, magic show, group show (singers), etc. YES, this ship does tend towards an over 65 crowd. Not a problem for us tho. (I'm 46, my DH is 39) Sue Denning (cruise director)was a joy!!! Such a trouper, and always entertaining. Her "sidekick" Kelsie was a hoot. The orchestra was always great, and the ship's band entertained us many a day and night at the pool and Looking Glass. There was a pianist in Cova most nights that everyone loved, a wonderful harpist at the martini lounge in Discoveries that was just delightful, and a guitarist who was very entertaining. A great cruise on a lovely small ship. Perfect for those who like long voyages with an entertaining mix from the Britain, Ireland, Scotland, Germany, France, and the USA. No children's facilities, and that's just fine by me! Read Less
Azamara Journey Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.4
Entertainment 4.0 3.8
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.1
Family 1.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.8
Service 5.0 4.6
Value For Money 5.0 4.2
Rates 4.0 4.3

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