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3 Helpful Votes
Sail Date: August 2017
Title says it all. It is nowhere near as good as a Vikings Ocean Cruise. The ship is old has outdated decor (early Renaissance?) which is dark and dreary. The rugs are almost warn out. On the 7th floor starboard the hallway rug has a ... Read More
Title says it all. It is nowhere near as good as a Vikings Ocean Cruise. The ship is old has outdated decor (early Renaissance?) which is dark and dreary. The rugs are almost warn out. On the 7th floor starboard the hallway rug has a severe stain running the complete length of it which looks like there had been a sewage overflow on the cabin side of the rug. The intenet package was impossible to use, using Wi-Fi. I could seldom connect to the internet. When I did connect it would literally take many minutes to download material; uploading material was simply impossible. Internet support was very minimal and often unavailable. Had I paid the $239 for unlited service I would have been very angry. The food was good but not very good. The service was excellent though and very prompt. The same dishes were served almost every day with only a few different side dishes. We did eat in Windows,the buffet restaurant most of the time. The first time we ate in the Discovery restaurant it was so noisy that it was hard to have a conversation. We will not sail with Azamara again. That is sad because we had read so many positive reviews. Read Less
4 Helpful Votes
Sail Date: July 2017
We took our first Azamara cruise in March of 2016 on Quest, on it's last voyage before going into drydock to be refurbished. Because of inconveniences (!!) and the itinerary having been shortened, the company compensated us and also ... Read More
We took our first Azamara cruise in March of 2016 on Quest, on it's last voyage before going into drydock to be refurbished. Because of inconveniences (!!) and the itinerary having been shortened, the company compensated us and also offered incentives for a future cruise. Thanks offer was hard to resist so we chose this itinerary, which fit our schedule. The Journey's overhaul made huge improvements appearance the worn appearance we'd seen on her sister ship. Still, no amount of new carpet and furniture can make stateroom bathrooms larger or add much-needed storage. We found the meals on Journey better overall than we'd had on Quest. However, an alarming incident in Windows buffet at lunch on the second day ruined my appetite for some of the food their for the rest of the cruise. At the carving station a whole turkey had been sliced open, and it was found to be very red, so it was taken away. The server told people another turkey would be out soon, that he had called his manager. But to my horror the new turkey was placed on the carving board before the old board, covered in the red juices from the raw bird, was removed. The server proceeded to carve and serve as if nothing were wrong. I flagged down the dining g room manager and quietly told him what had happened. He was very concerned and left to see about it. I also had a burned burger in The Patio, topped with what I can only describe as artificial cheese. On the other hand there were excellent soups and delicious steaks. Since I'm not that fond of desserts on ships, I enjoyed the excellent fresh fruit plates. We enjoyed the excursions we took from the ship. Coming and going was a pleasure, as the security staff were always pleasant and professional. I'm not quite sure why Azamara ships so often moor in industrial port areas, far from city centers. We're not sure if we'll continue sailing with this company. I know there are Azamara loyalists as there are with all lines, but we're not there- at least, not yet. Read Less
1 Helpful Vote
Sail Date: June 2017
Our cruise from Hamburg to Copenhagen was our second with Azamara and represented superb 'value for money'. We had a suite on the 8th deck which was spacious, clean and very comfortable with friendly Butler service from Croox. ... Read More
Our cruise from Hamburg to Copenhagen was our second with Azamara and represented superb 'value for money'. We had a suite on the 8th deck which was spacious, clean and very comfortable with friendly Butler service from Croox. The food was first class in all restaurants with friendly efficient service from the staff. The 'speciality' restaurants, Prime C & Aqualina (which we were entitled to use without 'supplement' as we were in a suite) were as good as any first class haute cuisine restaurant. We did not use many of the facilities on board - the WiFi (we had a free allowance as occupants of a suite) and the internet was 'patchy' but we were in the Norwegian fjords where reception is difficult. The shows were very good for such a small ship (700) as was the 'Azamazing evening' which was a Grieg concert in Bergen. We went of two of the ships tours (Flam Railway & North Cape - both well worthwhile) but they were very expensive. In a number of places we chose to 'do our own thing' which was much more cost effective. The Captain and the Cruise Director were 'first class' and many passengers would no doubt go on this ship just because of them - their interaction was amusing and the Captain showed excellent leadership by involving himself with his staff and the passengers - even on one occasion seeing people onto the tenders and saying farewell on the gangway at the end of this cruise leg in Copenhagen. All in all we were most pleased with the whole cruise and will undoubtedly travel with Azamara again. Read Less
11 Helpful Votes
Sail Date: June 2016
We chose this cruise line because we had sailed with it the year before and had enjoyed it so much. We like the smaller size ship with fewer passengers thereby giving it a more intimate feel. Also gratuities and complimentary drinks ... Read More
We chose this cruise line because we had sailed with it the year before and had enjoyed it so much. We like the smaller size ship with fewer passengers thereby giving it a more intimate feel. Also gratuities and complimentary drinks are included so your know where you are so to speak when you commence the cruise. However, the standard of the complimentary wine list for 2016 was not as good as last year. As an example of this, there were no Australian or New Zealand wines available on any day and many Californian ones. The crew from the Captain downwards were marvellous and we could not fault them - welcoming, friendly and attentive. We feel that this cruise line suits people who want a quieter time enjoying talking and mixing with each rather than attending big variety shows - they did have evening entertainment but not on a large scale. The itinerary of this cruise is quite demanding as 4 of the 10 days involved very early starts and late evenings. The food in all restaurants was good but the MDR could supply more vegetables with dishes rather than having to ask for them every time. Read Less
Sail Date: August 2011
Just a few comments about our recent cruise on the Journey. This was our second Azamara cruise, the first one on the Quest in 2009 for a Black Sea cruise. Both of our trips were very enjoyable. We selected this cruise because we really ... Read More
Just a few comments about our recent cruise on the Journey. This was our second Azamara cruise, the first one on the Quest in 2009 for a Black Sea cruise. Both of our trips were very enjoyable. We selected this cruise because we really wanted to visit Iceland, and this trip stopped at two ports - Akureyri and Reykjavik. On this trip, we had one quibble with the food - they served Louisiana Gumbo one night. It did not resemble that dish at all. Gumbo is a spicy, roux-based, stew-like dish. This was bland and broth-based. My husband mentioned it to the executive chef & she said they have to follow the recipe from headquarters. Someone in headquarters needs to go to Louisiana and find some real gumbo. Also, in talking to the wait staff, they told us that other regional dishes weren't really very authentic (specifically Indonesian). Otherwise, the food was quite good. We ate once each in Aqualina & Prime C on this trip; while the food & service were very good, it was not enough better than Discoveries (Main Dining Room) to justify $15 pp. When we sailed with them 2 years ago, the charge was only $5 pp and we ate in each restaurant several times. (I love the Grand Marnier soufflE. The waiter in Prime C was able to get it for us, even though it's only on the menu for Aqualina.) We really like that the officers and senior staff are visible and approachable. Often, Captain Johannes Tysse was at the gangplank when guests were leaving for shore excursions; senior staff were on hand serving cocoa (with crème de cocoa or caramel) when we returned at several ports. The Captain is quite personable and I really looked forward to his daily (or more frequent) updates. We had good weather, which apparently was a first for this summer in the northern Scandinavian area; at every port, people commented that they had been having rain all summer. One of our sea days (between Reykjavik and Torshavn) was quite rough, but we aren't particularly bothered by rough seas. (This is the first cruise where I've seen candied ginger available at Guest Relations, along with seasick pills.) After we left Torshavn, the Captain went "full speed ahead" to get into the lee of islands to keep from having another rough day. One of my favorite talks was on the last sea day; Tony Markey, the Cruise Director, told us about being on the Seabourn ship when it was attacked by Somali pirates several years ago. He gave a very interesting and entertaining account of the attack and its aftermath. Some other Port Info:Geiranger, Norway. We took the ship's tour, hiking to the waterfall. Since there has been so much rain this summer, they had to go with an alternative hike. It still went close to a waterfall. One section of the trail was extremely muddy. Geiranger Fjord is one of the most beautiful in the world. We really enjoyed the sail out. Lerwick, Shetland Islands. We took the ship's tour to Jarlshof. We were very impressed with that site, with its 5000 years of history. Akureyri, Iceland One of the highlights of the cruise. We took the ship's tour, Jewels of the North, which included Godafoss (waterfall)and the Lake Myvatn area with its pseudo-craters and lava formations. Unfortunately, this tour didn't leave us any time to explore the town, except for a few minutes in the port side souvenir shop. Torshavn, Faroe Islands In this port we explored the town on our own. The "old town" was interesting with its grass-roofed buildings. We also found a very nice city park; it was obviously meant for walkers rather that bike riders. We roamed around the park for near an hour. Read Less
Sail Date: August 2011
We made a late booking after a very good experience on Quest in July/August. The itinerary for the Norway fjords was inviting and so it proved a good decision. The cruise was again very good. The base product of better than usual ... Read More
We made a late booking after a very good experience on Quest in July/August. The itinerary for the Norway fjords was inviting and so it proved a good decision. The cruise was again very good. The base product of better than usual cruise 4* dining quality and options. A very good and interesting Buffet. Add included wine and soft drinks. Provide an excellent service with a smile and this is a winning combination. The smart casual attire made for a relaxing and less stressful experience. Not having to squeeze a DJ and formal clothes into a suitcase made me enjoy Azamara before leaving home. We have been on several cruise lines and our opinion is that Azamara goes straight into our preferred cruise-line shortlist. Both ships provided fine dining with wonderful menu choices and delivered a fine experience which fluctuated from very good to excellent. Another enjoyable feature was the Mosaic Coffee lounge offering lite bites and a good relaxing area, with live music. Both the Main Dining Room and Windows buffet were very enjoyable any slight problems were just that - slight. The overwhelming experience was enjoyment and the Hotel Director must be commended. I have rarely had a more enjoyable couple of evening when the MDR delivered in spades and I made all the right choices from the menu. Great moments like this are treasure. All evenings were quality in dining. The D(esignated Drivers) Captains were as different as chalk and cheese; given a choice it must be Captain Tysse, he adds to the experience and joins in the fun. To compare the two ships on different voyages is a challenge but Azamara managed to achieve a top notch quality in Hotel and Dining on both ships. The variables given the fact that Azamara seem to have nailed down the Hotel and Dining experience is the passengers, entertainment and itinerary. Passengers: on the Norway trip were well dressed, and as well mannered as they were well heeled. I noticed little over indulgence and there was a good spirit and convivial atmospere. Our very recent Med trip was so very enjoyable but had a large mixture of nationalities. Well heeled yes but not nearly as well mannered. There was less esprit de corps. I feel sure that Azamara will be aware that some national mixtures on board may be potentially combustible! Entertainment: obviously varies from voyage to voyage. The Norway cruise seemed far less vital and a little out of fashion in comparison to the Quest. Although the cafe artists and harpist was very good value. The CD has a big impact to the holiday experience. There was a particular vibrancy and sophistication in the Med which was maybe a little lacking on the Journey in August. Itinerary: Azamara offer some rare opportunities to get to places away from the standard routes and the dreaded container ports. They appear to attract a more travelled and sophisticated cruiser. The allure of interesting and glamorous destinations is a trump card for Azamara. I look forward to enjoying more of the intimate destinations in future. Overall: It was fascinating to experience twin ships in a short space of time. Azamara have the core model down to a T. Maybe the variables are more difficult to control. Great Cruise company. in July as the Read Less
Sail Date: July 2011
This was our first Azamara club cruise and we really liked it, I'm mean a lot. Embarkation was a breeze and the attendants were helpful and kind in Stockholm. Met on the ship with a glass of champagne and knowing the ... Read More
This was our first Azamara club cruise and we really liked it, I'm mean a lot. Embarkation was a breeze and the attendants were helpful and kind in Stockholm. Met on the ship with a glass of champagne and knowing the cruise wasn't sold out (by my constant searching on the web) I asked about upgrades. We upgraded from an ocean view standard cabin to a continental suite for an additional cost. Sure, no sea days and only 7 days on the ship but the bathroom was full size including a real tub and nice balcony. Heaven! We used the typical pool and hot spas which were clean and not over crowded. The ship seemed to flow with people not in a hurry and enjoying each port and port scenery. White and red wines were served with lunch and dinner as well as sodas included in the cost. No problem asking for one and the wait staff cheerfully brought whatever requested. Bar prices were reasonable and even happy hour was a great deal at the pool bar. Pool barbq open until 4PM. I felt like I wasn't nickeled and dimed as I have on other ships,there were cold bottles of water ready for each days departing into ports and drinks ready for us upon our return to the ship. Our Butler had coffee delivered each morning and brought the tea service cart by each afternoon. Since there are less people than other ships getting on and off the ship was no problem. The french toast, caramelized pears and bananas in Windows cafe was outstanding. Prime C steak house had an amazing black angus steak and exceptional service. Overall service on ship was excellent and welcoming. Read Less
Sail Date: July 2011
There are numerous cruise lines that traverse the Baltic Sea, however I do not believe any would better Azamara for ports of call, quality of food and outstanding and highly trained staff from the head of departments to the janitors. ... Read More
There are numerous cruise lines that traverse the Baltic Sea, however I do not believe any would better Azamara for ports of call, quality of food and outstanding and highly trained staff from the head of departments to the janitors. Other commendable features were quality free wines at meals, continuous free coffee and soft drinks, very reasonably priced shore excursions, free shuttles to the centre of town , if not berthed close and a very accommodating captain. In one instance, some guests complained they could not see the sunset when they were dining, so the captain took the ship in a complete 360 circle to make sure everyone was happy. The ship is also a good size and the passengers were a good mix of nationalities who did not have a preconceived idea of their place in the world. If it was any bigger , the ship would have been unable to cruise the Kiel Canal, which was fascinating, or berth fairly close to some of the major cities. Overall a very enjoyable experience. Read Less
Azamara Journey Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.4
Entertainment 4.0 3.8
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.1
Family 1.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.8
Service 5.0 4.6
Value For Money 5.0 4.2
Rates 4.0 4.3

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