1. Home
  2. Cruise Lines
  3. Azamara
  4. Azamara Journey Review
  5. Azamara Journey Cruise Reviews
1 Helpful Vote
Sail Date: February 2019
Chose Azarmara because we did not want to be on a giant cruise ship with thousands of our closest friends. We chose this particular cruise because we wanted to experience Cuba and not just stop one place for a few hours. Service was ... Read More
Chose Azarmara because we did not want to be on a giant cruise ship with thousands of our closest friends. We chose this particular cruise because we wanted to experience Cuba and not just stop one place for a few hours. Service was stellar everywhere we went. After a couple of days in Windows Cafe, the server called me Diet Coke with a smile because it was a small enough ship to get to know people. Themed food night in some of the restaurants were well appreciated. The white night party on the deck was a fun evening. Lots of dancing! There seemed to be ample seating almost always in the pool area and plenty of activities for those who wanted to participate. The ship put up a big screen for the Superbowl and served Superbowl party foods for dinner which was a great touch. Getting on and getting off the boat at ports was a breeze.The ship was small enough to dock at all three ports so we didn't have wait to transfer to start our vacation. We chose to do private shore excursions, but did do the Tropicana & Santiago de Cuba though the boat, which were both well organized and interesting. Highly recommend the El Cobre tour which included an outstanding steel drum band who played music you would never expect from a steel drum. Our private tours were with Blexie - Havana & Caribbean Pearl Tours which were personalized based on our interests. They were both outstanding. Read Less
6 Helpful Votes
Sail Date: May 2018
We chose this cruise because of the Florence, Monte Carlo, and Barcelona destinations. The Monte Carlo Grand Prix was the main event. The ship as always was great....okay, showers are tight but I think everyone knows that before they board ... Read More
We chose this cruise because of the Florence, Monte Carlo, and Barcelona destinations. The Monte Carlo Grand Prix was the main event. The ship as always was great....okay, showers are tight but I think everyone knows that before they board the ship.....get over it. The bottomline is the crew, the officers, and, even more importantly, the fellow passengers were wonderful. The officers were very present throughout the cruise and the emphasis and training of Azamara staff on crew service was obvious. We were on the Azamara last August in St. Petersburg, Russia and needed cosmetic improvements have been performed and were also very obvious...nice. I would like to compliment the Captain, Safety Office, and crew for their world-class effort to safely bring passengers to the Monte Carlo Grand Prix although the seas were very rough and tenders were required. I have 40 years military experience and the tender execution in Monte Carlo was first rate. The food and beverage service was perfect. The Prime C restauranrt included local produce and treats such as Oysters on the half shell and Oysters Rockerfeller. The veal was among the best I've had and I have dined in ten Michelin one star and higher restaurants in the past year. Prime C is the best restaurant on the ship and well worth the additional charge. Service is perfect. The Aqualina restaurant is also very good and well worth a visit. The white night was great and the effort invested in making the evening exceptional was obvious. The white night food and entertainment was much, much more than I expected....from lobster to crepes, stir fry to grill there was somethibg for everyone. Read Less
16 Helpful Votes
Sail Date: July 2017
This was our 8th cruise with Azamara (both Journey and Quest) dating back to May, 2008 so we are familiar with the ships, many of the crew/staff members and generally know what to expect. Any comments/criticisms are not a reflection on ... Read More
This was our 8th cruise with Azamara (both Journey and Quest) dating back to May, 2008 so we are familiar with the ships, many of the crew/staff members and generally know what to expect. Any comments/criticisms are not a reflection on the many friends who work on the ships that we have been able to get to know and enjoy. They are the sole reason, if any, to consider continuing with Azamara; not the destinations (other cruise lines go to the same places), not the smaller size of the ships (many other cruise lines have similar-sized ships) and certainly not the featured shore excursions which have given us many regrets about our last couple cruises. Any trip can have unexpected problems but it is how they are dealt with (or not) that affects how you feel when you walk away. After our disappointing Australia/New Zealand cruise on the Quest, in 2015-2016, the only reason we booked this Journey cruise was because they offered a chance to see the last day of the British Open golf tournament. Our disappointment in that overall experience and lack of response from cruise staff to complaints (they acknowledged that they had received many complaints from other participants) made us feel like it was a wasted cruise. The event was very expensive and, based on ticket price, Azamara appears to have made a large profit. We arrived after play had started for the day, but even worse, we had to leave early just when Spieth and Kuchar were on the 14th hole and the exciting finish began. We were told "be at the bus on time or we will leave you". Had we been facing a ship departure deadline, it might have been easier to understand but they brought us back two hours before the ship sailed. The shore excursion staff was sympathetic and uncertain why we had to leave before the end of the golf tournament and assured us they would look into the matter and respond in a couple days. That turned into a couple more days and then a week and then they told us on the last day that they couldn't resolve anything (or at east explain why we were forced to leave early) with their Miami office and that we should contact them directly once we returned home. Our overall experience with Azamara shore excursions has been that they are overpriced and often fraught with logistical problems and our Open experience was no different. That department's ineptness continues to be the weak link in the whole Azamara experience. Now, for the rest of the story, the upgrades from the refitting in 2016 improved the cabin we stayed in - more efficient use of floor space, lighter colors for the walls and carpets and more efficient bathroom space. The USB outlet by the bed helps for recharging phones, etc., but there is still no electrical outlet on the bed side. If you need one for a CPAP, etc., remember to bring an extension cord to reach the only outlet on the end of the desk. Access to the balcony is a bit challenging since you have to go around/between the two chairs and a table. Don't lean on the table because it spins (a la lazy Susan) and will flip you. Our biggest complaint was the noise (reason for average rating). We don't hear anything from adjoining rooms but the cleanup staff on deck 9 has a habit of starting early in the morning (often before 6:00 am) and the noise of dragging chairs and tables, deck hoses, etc., carries right into the rooms on deck 8. One thing that did not improve with the refit is the artwork all around the ship. Everyone has different tastes in art but my impression of art is a lot different than that on Azamara and I would prefer something more in line with a sailing/cruising atmosphere. We heard many complaints about the food but found it about average. The menu for the dining room has been changed so that the items available every day are listed along with the daily choices - gives the appearance of more choices but only that. The soups are my favorite and they are all still good. Prime C remains very good but, although the menu has changed again for Aqualina, it is still not what it used to be in the beginning when it had mostly a seafood selection. Both specialty restaurants could use more variety - change menu items mid-cruise for those that want to dine there more often. We used to meet more returning Azamara guests than we do lately - guess they aren't returning. When we first discovered Azamara, we thought it was the only company we would need forever and they encouraged loyalty in returning guests through the Club Voyage but our overall impression is that now they are catering more to newcomers and a collection of special interest groups. It seems like everywhere you go on the ship there are areas closed off for one "Private Function" or another - hardly an "Azamara family" feeling. Not to forget the staff and crew. There are still some really exceptional individuals and they make you feel welcome in every way possible. We look forward to seeing them again each time we cruise. We have noticed, however, that maybe half the staff you pass on the ship acknowledge your presence and say "good morning", etc. The same goes for ship's officers even when they make eye contact and know you are there. We didn't used to be able to go anywhere without everyone offering cheerful greetings. This seems like a small thing but we're not sure what to make of the culture change. Entertainment on the ship remains excellent - particularly for a ship of this size. The Riverdance performance for Azamazing evening event was one of the best ever. The reason for the average rating for embarkation was because of all the computer glitches that hindered passenger boarding. Seems those should be ironed out before people start showing up. Disembarkation went smoothly. This is the first cruise where we have not felt like re-booking another one before we left the ship. Instead of growing together more as "Azamara family members", we sense less of that family atmosphere to draw us back. We have one more trip booked from over a year ago to use up free days and to hope for smoother sailing and then . . . . . Read Less
7 Helpful Votes
Sail Date: July 2017
We booked this cruise because of the PerryGolf option. I did a lot of reading about Azamara on Cruise Critic beforehand, and perhaps based on its enthusiasts, my expectations were too high. The service was good, but not what I would ... Read More
We booked this cruise because of the PerryGolf option. I did a lot of reading about Azamara on Cruise Critic beforehand, and perhaps based on its enthusiasts, my expectations were too high. The service was good, but not what I would consider outstanding; it was about the same as we received on other lines. We did not experience the extra interaction or friendliness I read about on the Azamara board. Sometimes service in the dining venues was lacking. Service in the Patio was slow. I always requested lemon for my tea and/or water, and only received it about half the time. My water glass was often empty for 5-10 minutes before being refilled. However, after noting the last two deficiencies on our mid-cruise survey, they were corrected. I appreciate that Azamara takes the surveys to heart and works to correct any issues--I was contacted by staff in both food service and housekeeping after completing my survey. Food was average, and again, based on CC posts, I was expecting better. Discoveries had the best meals, and I enjoyed their fresh fruit selection in the mornings. I had nothing at the Patio that I would ever order again. In general, I found the bread and dessert selections below average compared to other cruise lines. I don't eat seafood so sometimes felt my selections in Discoveries and on the White Nights evening were limited. We made a poor choice in our cabin selection in 4005. We could hear the shows in the evening, and because we are "early to bed" people, it was extremely annoying to have noise from above until 10:45 or so. When docking/tendering, noise and vibration started between 6:15 and 6:30 AM and continued for about half an hour. I would not choose a forward cabin again. In-room selection of entertainment like on-demand movies could be much, much better. I appreciated the port representatives that were onboard at each stop--lots of useful information. The smaller ship was great for leaving and returning to the ship on port days. The complimentary laundry was also very nice, although as one would expect, it can get busy. Included drinks were fine for our needs, although my husband would have liked a nice Scotch in the selections. We liked Azamara well enough that we have booked another PerryGolf cruise, but that was also based on the price of a comparable itinerary on other lines. For the upcoming itinerary, Azamara offered a good price. We paid a premium on this cruise and IMO, did not receive good value for the money. Read Less
1 Helpful Vote
Sail Date: May 2012
Our cruise was the 12 night Chelsey Flower Show cruise from Amsterdam to Southampton. The cruise boarded in Amsterdam Netherlands (2 days) followed by stops in Flushing Netherlands (1 day), Antwerp Belgium (2 days), Bruges Belgium (1 day), ... Read More
Our cruise was the 12 night Chelsey Flower Show cruise from Amsterdam to Southampton. The cruise boarded in Amsterdam Netherlands (2 days) followed by stops in Flushing Netherlands (1 day), Antwerp Belgium (2 days), Bruges Belgium (1 day), Greenwich England (2 days), Rouen France (3 days) and then on to Southampton England to depart. This was our first cruise with Azamara and from the day we booked, back in February, we found a lot to like about Azamara. Our cruise was booked through Travel of America but we did all of our own check-in and tour bookings through the Azamara web site. A quick call to Azamara Customer Service and we were instantly Le Club Voyage members and credited with our previous cruises on Celebrity and Royal Caribbean. Azamara's web site was very easy to use and check-in took only a few minutes. Pre-booking tours in each port also proved to be easy and extremely cost effective. The selection of tours to choose from was exceptional (something for every interest) and the descriptions unbelievable helpful in describing what you would see as well as how long and strenuous each tour would be (important to us since my wife can not walk very far). Finally, since we were booking early, all of our tours were half price, which resulted in a considerable savings (even though the full prices were quite reasonable). Immediately after boarding the ship and throughout the cruise we found even more to like about Azamara. (Oh, where do I start?) 1. All tips were included! Yea! No trying to figure out how much to tip each time and scrounge up cash for envelopes at the end of the cruise. 2. The small size of the ship (less then 700 passengers, with only 550 on our cruise) made getting around so easy! And, no waiting forever for an elevator. I can't remember once having to wait more them a minute during the entire cruise! Not only that but the layout of the ship was almost identical to the larger Celebrity ships so we pretty much knew where everything was. The entertainment, lounge areas, cafe, gym/spa facilities and dining were also on a par equal to what we have experienced on Celebrity and Royal Caribbean ships. 3. Small ships can go where the big ones can't! Like right into Antwerp, up the Thames River to Greenwich and up the Seine River to Rouen. This meant no 4 hour bus rides to London or Paris, leaving only a few hours to see the cities. 4. Speaking of seeing the cities, all of our ports were a full day, with most being two days or more. This allowed plenty of time for either multiple tours or to see things on your own. We were never rushed in any port and since we had been to several of the cities before, in those cities we chose to spend one of the days walking around on our own. Once again, Azamara made this so easy. In each port there were free shuttle buses (tender service in Greenwich) into town leaving every 20-30 minutes! 5. No formal dress is required in the dining room, which for us resulted in one less suitcase (or more) to have to drag through the airports before and after the cruise. The ship also had a free laundry room on board and, while we didn't use it, plenty of other passengers did. 6. House wine in the dining areas and soda were free, as was bottled water to take with you on tours or while going ashore. Azamara also offered several "Pre-paid Drink" packages which provided a considerable savings over the per-drink price. In summary, we are now huge fans of Azamara and will definitely book another cruise(s) with them. Their small ship benefits and many included amenities have now spoiled us. We also found the quality of the food, service and entertainment on board to be easily as good as, if not better, then the larger ships we have sailed on. We would (and have) recommended them to anyone looking to take a cruise. Read Less
1 Helpful Vote
Sail Date: August 2011
This was our first cruise on Azamara. Now we are spoiled! Yes, it is more expensive upfront, but what you get is unsurpassed. Tips, features wines, soda, specialty coffee and teas, snacks, ice cream, even fresh squeezed juices: all ... Read More
This was our first cruise on Azamara. Now we are spoiled! Yes, it is more expensive upfront, but what you get is unsurpassed. Tips, features wines, soda, specialty coffee and teas, snacks, ice cream, even fresh squeezed juices: all included. Even with only 640 passengers, there were 3 lecturers on board the ship: a naturalist, a geologist, and an expert in geo-political of Western Europe. The captain was everywhere with the passengers, but when he told us that he was stopping for some fresh fish as we entered the North Sea from Norway, we really didn't believe him -- until the ship stopped and a fisherman pulled up along side. While we had several sea days, we were so busy learning that we had no time for trivia. Even hearing the cruise director's experience fighting pirates was amazing and interesting. The physical condition of the ship, although older, was spotless and very well maintained inside and out. Seating in the cafe was adequate, even at the busiest times. The dining room was lovely and with true "any time dining" policy that worked well. Even embarkation and disembarkation were smooth and without stress. The entertainment that we liked the best was the incomparable Brooks Aehron on the piano. Whether with the band, with aCD accompanment, or as a soloist, the music was phenomenal. Added to the music were explanations of the composers, the pieces, and the times when the pieces were written. As much as we enjoyed the food in the dining room, we also enjoyed the food in the cafe (aka 'cafeteria'). Everything was well-prepared to our liking. Service was excellent and flexible. If we wanted to stay and chat with our tablemates, that was fine with the staff. If we were in a hurry, that also was not a problem. All featured wines were included in the price for the cruise. However, if the featured wine was not to your taste, the rest of the wines were very reasonably priced. At various times, we sat around the pools, even though they were a bit too cold to use in those latitudes. When we were given the towels, we did not need to leave a deposit on our sea pass to insure the return of the towels. Lap robes were also provided, as were robes and slippers in our cabins. Read Less
Sail Date: May 2011
Our party of 4 arrived very early to the port in Nice at about 11am, and to our surprise we were welcomed on board with a glass of bubbly within 30 minutes of arrival at the port by an extremely friendly crew. A great start to our cruise! ... Read More
Our party of 4 arrived very early to the port in Nice at about 11am, and to our surprise we were welcomed on board with a glass of bubbly within 30 minutes of arrival at the port by an extremely friendly crew. A great start to our cruise! We immediately felt very relaxed and decided to have another glass of bubbly at the pool bar in the sunshine. Bliss! We knew from that point on we were going to enjoy ourselves and that we had found a gem of a cruise ship. No stresses followed; lunch at the Windows Cafe was great, cases arrived in extremely good time, cabin perfect, muster was done and dusted, and then to top it all, we sat at an outdoor table at the Windows Cafe as we left Nice, the weather was absolutely perfect and there we stayed!! Dolphins followed us out of Nice, the wine flowed and the staff were 5*. The very next day we arrived in Portofino, breakfast at the Windows Cafe at an outdoor table (again!). Tender to shore was very choppy, but Portofino was beautiful even in the mist & grey cloud. Dinner was at the Windows Cafe, outdoor table (again!) and was a fabulous choice. Believe me, we really did want to eat in the dining room, but when you live in the UK, to be able to sit outside and eat is a real treat! The entertainment that evening was thoroughly enjoyable: Eric is a true star, compelling to watch and must not be missed! St Tropez was the biggest surprise to us, we did not expect such a beautiful, typically French, quaint, harbour side town, and we had a lovely wander around the streets. When we went to the Windows Cafe for dinner, for our usual outdoor table, initially we were disappointed that it was closed for the evening! However.....the evening then turned out to be the most idyllic dining experience, with a BBQ on deck, and our table, which was on the jogging track, had the most amazing view as the sun went down! To top it all off, there was a firework display in St Tropez at around 11pm, which lit up the skies and the waters around the ship! Next day was Monaco! Sooo exciting! At 7am I was aware of the ship turning, and opened the curtains...WOW! What a sight, Monaco bathed in sunshine and the water like a duck pond! Perfect! I didn't think we were ever going to stop as we kept going and finally dropped anchor very close to the harbour. Breakfast was taken at the Windows Cafe (no surprise there!), watching the helicopters buzzing around which added to the excitement of the day! We jumped on the tender quite early in readiness for the Grand Prix, and it just so happened that we passed Mark Webber sitting in a dinghy as we were about to dock!! More excitement!! We had tickets for The Rock, and fortunately for us, arrived early and found ourselves a good vantage point (probably only 100m in from the entrance). This gave us a fantastic view of a screen, views right across the harbour and a view, albeit a small view, of the track. The noise was deafening (remember your ear plugs), remember a hat and remember lots of water, which was free for all, as you left the ship! In the evening, after the most fantastic day, we took dinner at the Windows Cafe at an outdoor table (yet again) and watched the sun go down, the lights of Monaco light up, and we were able to reflect upon a truly special experience on Azamara Journey. Read Less
Sail Date: June 2010
I was very lucky to experience an absolutely fantastic luxurious 4 nights onboard Azamara's Journey sailing from Greenwich, London to Copenhagen via Amsterdam and the breathtaking Kiel Canal in Germany. I could sense that I was in for ... Read More
I was very lucky to experience an absolutely fantastic luxurious 4 nights onboard Azamara's Journey sailing from Greenwich, London to Copenhagen via Amsterdam and the breathtaking Kiel Canal in Germany. I could sense that I was in for an amazing time and this started from the first moment I stepped foot onto this ship. The first thing that I had to do was to check in which was incredibly smooth and professionally taken care of by the courteous and professional staff onboard and I must say went throughout the ship from stateroom attendants right up to the Captain of the ship who was incredibly knowledgeable and certainly entertaining. On arrival to my stateroom I found it to be spacious and immaculate (I had an outside stateroom 6004) my stateroom attendant Jugoo did an amazing job looking after me for my stay with Azamara and nothing was too much trouble down to replenishing my Elemis bathroom products to turning down my bed in the evening with a nice little touch of a chocolate left on my pillow. I had the opportunity to dine in both speciality restaurants Aqualina & Prime C as well as the Windows Cafe for informal buffet dining and the main restaurant Discoveries. Aqualina and Prime C are most definitely worth the minimal $15 per person cover charge (this is complimentary for suite guests) as the food was exceptionally good and I can highly recommend a visit to both. Each have their own attributes which make them stand out from the Filet Mignon or Mini Fish and Chips in Prime C to the Seafood Platter and wonderfully cooked Sea Bass in Aqualina. Windows Cafe held an Indian Themed evening whilst I was onboard and I can safely say it was one of the best I've ever eaten. Discoveries Restaurant also provided an extensive choice of menus to choose from it took me about 15 minutes to decide what to eat! In each restaurant for lunch & dinner waiters serve you a choice of house red or white wines at your table which is at no additional charge and is freely poured. These wines are matched to each destination and are served by extremely knowledgeable wine waiters and the wine sommeliers are also on hand to offer any advice that you may require. Azamara Journey also has a spa onboard that provides guests with an array of treatments ranging from Hot Stone Massages, Reflexology, Teeth Whitening to Acupuncture which are carried out in the numerous treatment rooms available. Azamara also has a fully equipped gym onboard along with a Thalassotherapy pool and relaxation area which is available for all guests use at a daily charge of $18 (free for suite guests) and beauty salon which provides hair and nail treatments. Read Less
Azamara Journey Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 4.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

Find an Azamara Journey Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise