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3 Helpful Votes
Sail Date: May 2019
It was to be a luxury cruise with family members. Despite completing all pre boarding requirements it took over an hour. We were asked to show our passports four times. Poor organization! Food choices an d preparation outstanding. ... Read More
It was to be a luxury cruise with family members. Despite completing all pre boarding requirements it took over an hour. We were asked to show our passports four times. Poor organization! Food choices an d preparation outstanding. service tried hard but often inexperienced. Excursions few and poor. Nightly entertainment the worse I’ve seen. Disliked open seating. Never the same waiter or preferred table. best night was white night. if you don’t exercise,suntan, read,swim or drink on board nothing to do. Basic drink package with only three lousy beer choices and no liquor. Essentially second package should have been the first. Ports of call boring other than Marseille and Corsica.The ship is old and has many noises. We were moved to a balcony from an inside window due to banging noise of metal against metal. The stops at the ports were lengthy which gave more time to visit shop or eat. Read Less
2 Helpful Votes
Sail Date: March 2019
Chose this cruise for itinerary and Azamara name having cruised Azamara seven times before. The Pursuit celebrated its first Azamara anniversary and I’m not sure there will be a second because this ship does not measure up to the ... Read More
Chose this cruise for itinerary and Azamara name having cruised Azamara seven times before. The Pursuit celebrated its first Azamara anniversary and I’m not sure there will be a second because this ship does not measure up to the Journey or Quest in quality and service. Know for great dining selections, the Pursuits menue’s were lacking in quality — being over seasoned — and poorly prepared — over or under cooked. On this cruise, I chose the alternate menu over the daily menu several times because it lacked appeal. For the most part, the only vegetables presented were broccoli and cauliflower. Cabins in our area had a sewerage smell in the hallway. Tried to use a computer to print boarding passes in the “living” room but was unable to due to the room being used as a disco with low lighting. When asked to have lights turned on by the computers, a crew member said this request could not be done due to the way the lighting was connected in the room. Azamara’s multi-function rooms just don’t cut it. My suggestion: sacrifice a room or two and have specific card and computer rooms available 24x7. Housekeeping and other service associates were very helpful and efficient. Administrative staff was not as visable as on other Azamara cruises. Entertainment was typical cabaret style entertainment but would have enjoyed listening to the ships singers more than other entertainment. Overall, the Azamara Pursuit is a notch below its sister ships in quality and service. In June, we will be cruising on the Quest and if my review follows this review, we will be done with Azamara cruising and we are just two cruises away from our fiftieth cruise. Bottom line: when we pay for quality, we expect quality and up to now, Azamara met our requirements. Read Less
1 Helpful Vote
Sail Date: March 2019
We wanted to experience South America and visit the above two places. The ports of call did not disappoint. We bought the indulgence package which was well worth the extra money. - The app needs work. It’s not updated and does not ... Read More
We wanted to experience South America and visit the above two places. The ports of call did not disappoint. We bought the indulgence package which was well worth the extra money. - The app needs work. It’s not updated and does not match the daily program. There is a lot of paper that could be saved...... The food never disappoints and the staff go out of there way to please you. We never meet so many like minded people up to the last day! The entertainment was solid and there are plenty of activities. The specialty restaurants are also top notch in food and service as well. The bar staff in the Den were brilliant. The crossing was great and the captain diverted the ship for us to see Fernando de Noronha island, 200 miles off the coast of Brazil. On our last leg from Casablanca to Lisbon, the captain did a brilliant job of steering the vessel so that we would feel the least amount of effects of storm heading towards us. He succeed brilliantly. A master class of navigation and meteorology! Read Less
Sail Date: March 2019
We wanted to experience South America. With one exception (Paraty) the ports of call did not disappoint. The Azamazing evening was a Carneval show in Montevideo. It was well organized and great entertainment. We bought the indulgence ... Read More
We wanted to experience South America. With one exception (Paraty) the ports of call did not disappoint. The Azamazing evening was a Carneval show in Montevideo. It was well organized and great entertainment. We bought the indulgence package which was well worth the extra money. We also got upgraded to a suite without asking ! That alone should make it five stars but there were some downsides as well. - One of the ‘guest relations’ staff turned out to be anything but. The others were great. - Because we had a lot of OBC, we booked some tours. The ‘gaucho’ tour in Uruguay was disappointing as we went to a dairy and crop farm. Talk about false advertising. - We had butler although he did not really enhance the experience. - The indulgence package included the specialty restaurants. However, it’s not open seating and booking something was very though. The attitude of the person doing the booking did not help. - The app needs work. It’s not updated and does not match the daily program. There is a lot of paper that could be saved...... The food never disappoints and the staff go out of there way to please you. The entertainment was solid and there are plenty of activities. The specialty restaurants are also top notch in food and service as was the Chef’s table. The staff was great in helping us transfer to another room for next cruise. Read Less
Sail Date: February 2019
Itinerary is what counts and long port stays as well as Quest being a ship we sailed on previously. We love overnights in port so we have longer time in port. We use our ship as a hotel. We don't really care about casinos, shopping ... Read More
Itinerary is what counts and long port stays as well as Quest being a ship we sailed on previously. We love overnights in port so we have longer time in port. We use our ship as a hotel. We don't really care about casinos, shopping or entertainment on board. I want a lovely cabin, great bed and nice common areas. Having said that, the Quest is in need of an overhaul. I was shocked at the condition of our bathroom- its was a bit gross with putty in the bottom of the shower. Wallpaper in the shower??? Not a great idea. the good news- it is going to drydock after the cruise following our departure in Cairns- after it docks in Singapore and it needs it. My only complaint about the service was in the dining room and the buffet in the am- I had to beg for coffee refills and for water!!! Its hot in australia and I don't think on a ship the caliber of Quest I should have to run after waiters to get water or coffee. Otherwise, the service was great. Clearly there were newbees onboard in both areas that did not speak English very well and struggled in that regard. They frequently smiled, said yes and disappeared never to bring what I had asked for. And that is literally the worst thing that happened over the 29 days. Otherwise, the service is impeccable, attentive and the folks on board we traveled with were delightful. I had a really great time and I will say- we have already booked our next 30 days B2B cruise. It will be on Quest- I hope the refurb is still intact when we sail again. Read Less
8 Helpful Votes
Sail Date: February 2019
The first thing to say is that we had a great cruise and would recommend Azamara Journey. The staff members were all friendly helpful and efficient and it seems a very happy ship. It is worth noting that some staff members had been on ... Read More
The first thing to say is that we had a great cruise and would recommend Azamara Journey. The staff members were all friendly helpful and efficient and it seems a very happy ship. It is worth noting that some staff members had been on board for many years and seem loyal to the brand. The ship in general, with the exception of the Discoveries Restaurant at Dinner time, did not seem too crowded. Discoveries could be noisy but the food and service remained excellent. The food in general was a high standard in all restaurants but we found that the ambiance of the Specialty Restaurants along with the high quality of gourmet food and service gave us a refuge and a quiet place to dine. Both Prime C and Aqalina had their own menu which remained the same throughout the cruise but were supplemented by Chefs Specials each evening. Suite guests were invited to a special ‘Best of the Best’ dinner which was an exceptional evening The complementary wines were a reasonable standard, particularly the white wines and there was an adequate selection of included drinks at the bars. The internet is well below the standard expected of Azamara in that when and if you can connect it is slow and tends to drop out. The Suites are given 235 minutes but the package otherwise is expensive and difficult to justify. Our impression was that the decor was dull throughout most of the ship, the exception being the Drawing Room/Library which is very colourful & a very pleasant place to sit. The Forward lounge was another excellent space to relax and enjoy friendly waiter service. We booked private tours of Havana, Vinales, Cienfuegos and Trinidad but decided to use the ships shore excursion for Santiago de Cuba as the ship was due to sail at 15.00. Sadly the latter, a Panoramic tour in Santiago was very poor and a huge disappointment. This was one of the worst tours we have ever taken; firstly we could not hear the guide, Lucia above the traffic in town and she did not have a microphone to help her. Secondly we were not aware that the bus would not stop to see the Revolution Square etc - we drove slowly past the places of interest rather than being allowed time to see them close up. If this is the intention then it should be made clear in the tour description. Finally, we signed up for a tour without a lunch stop (who needs lunch when you are fed so well on board ship) but were in any case taken to a poor quality lunch despite protests from most of the group. We felt this was a waste of time that might otherwise have been enjoyed at the monuments. More importantly, it turned out to be a waste of food as most of the group did not eat much and lots of food was returned untouched. When there is a shortage of food in Cuba and the locals endure rationing, this was also embarrassing for us and our companions. A very comfortable way to see Cuba on Azamara Journey. Worth Knowing: Immigration: Be very careful filling out the Cuban visa which costs US$ 75 and is issued as you embark. The check in agent said any mistakes would mean you having to buy another visa as a cost of US$ 75. The Visa is good for all ports in Cuba. The first time ashore in Havana the Immigration line was long & generally slow. On subsequent days off the ship, it was a quick wave through after a very casual look at the passport. Local Currency You need to change your foreign currency at the cruise terminal in Havana or at a bank in the square outside the terminal. The exchange rate is fixed and common to all banks. If you use US $ you are surcharged 10% making a total of 13% commission. We were advised to use GB pounds and were charged the 3% commission only. This is common to Euros and Canadian $ also. The tourist currency is the CUC which is worth 25 Cuban Pesos, the money used by locals. Rest Rooms Cuba has a strong health service which is free to Cubans but the health care does not apparently extend to public health as is obvious in the state of toilets in restaurants and bars. You should also have some small change for the person manning the toilets. Apparently it is not necessary but fully expected and in return you will be given a hand full of toilet paper. Take some tissue with you in any case. Read Less
4 Helpful Votes
Sail Date: October 2018
We are experienced cruisers. We are not drawn to the large “resort” ships, except with our grandchildren. Increasingly we are selecting our cruises for the itinerary. The Azamara Journey was a 9 day Italy “intensive” itinerary with ... Read More
We are experienced cruisers. We are not drawn to the large “resort” ships, except with our grandchildren. Increasingly we are selecting our cruises for the itinerary. The Azamara Journey was a 9 day Italy “intensive” itinerary with major stops for Florence and Pompeii, and other stops in smaller ports- suitable for a smaller ship. This was a major reason we selected a smaller ship. The on board service was exceptional, delivered with genuine care by the staff. Little things- like a mid cruise comment card (with real follow-thru by ship department heads) made the whole trip enjoyable. The food was notably better than our past experiences. We had no waiting in the open seating main dining room and never had trouble finding an available clean table in the cafe. The 700 passengers were never the cause of undue lines or delays. The ship was clean and in good to excellent repair. My wife and I enjoyed ourselves and will be back. Read Less
3 Helpful Votes
Sail Date: September 2018
I took my husband and three adult children to Croatia on the Azamara Quest. The ship was lovely, (smaller than most - 600 passengers). The service was phenomenal, the food was outstanding, the cabins were very comfortable and well ... Read More
I took my husband and three adult children to Croatia on the Azamara Quest. The ship was lovely, (smaller than most - 600 passengers). The service was phenomenal, the food was outstanding, the cabins were very comfortable and well maintained. Although my family had a wonderful time, I would not highly recommend this cruise for twenty-somethings, unless you are with other families with similar aged kids. My kids kept themselves busy at the casino, and while there is music and some entertainment which is enough for us 50+ year olds, it’s not the kind of entertainment a 28 year old wants. I would however, recommend this cruise line and cruise ship for anyone 50+. The food in the main dining room was superb. We are a family of cooks and foodies and really found most meals to be very good to outstanding. Daniel in the dining room seemed to always be there when needed. The stateroom attendant, Giri, was perfect. He was there when we needed him and Took great care of us. The wait staff was plentiful and always smiling. I will return. Read Less
9 Helpful Votes
Sail Date: August 2018
The shame of P&O's fleet, the Adonia, returns from dry dock transformed into the luxury, five star, country house hotel experience aka The Pursuit. What are the chances of that happening? What a load of old blether. The cabin ... Read More
The shame of P&O's fleet, the Adonia, returns from dry dock transformed into the luxury, five star, country house hotel experience aka The Pursuit. What are the chances of that happening? What a load of old blether. The cabin was hideously dusty, the 'bathroom' cramped and badly designed, and the first time since the Heysham ferry I've hated the way a ship performed in slight 'weather'. This from someone who's felt perfectly fine going through a hurricane with 100ft waves in the QEII. Stick a funnel on a margarine tub and you get the picture. I feel thoroughly ripped off. Never having used Azamara before (we're itinerary driven cruisers) we asked other passengers was this the usual Azamara experience? All said a resounding 'no' and 'that the service was way below par'. We met a couple who'd been on the Adonia just before Azamara took her over and said there was little difference save a coat or two of paint! I accept this was only the second voyage for the ship but the crew really need better training. Having young officers openly mocking passengers whilst using the dining facilities is frankly appalling. On seeing an overweight disabled passenger one young officer shouted out 'I can see a whale' as the poor soul struggled past. Shame! Worse still the senior officer present didn't rebuke them. The Captain really has to take responsibility for this. I don't don't want a big 'happy family' of a crew I want a well-structured/disciplined professional framework of command and leave the jokes to the Cruise Director (who incidently was the best thing on the ship). Incidentally first time a ship's crew have tried to alter reality to cover their failings. Howsabout admitting fault, apologising, and try to do better? You will get caught out otherwise. I will never use Azamara again. Emperor's New Clothes Outfit. Read Less
8 Helpful Votes
Sail Date: July 2018
The staff ! the staff ! the staff! from the second you are on board the Azamara crew becomes second skin . Everyone who works on the Quest is first class in both service and smiles . You feel as if the staff would fullfill any request ... Read More
The staff ! the staff ! the staff! from the second you are on board the Azamara crew becomes second skin . Everyone who works on the Quest is first class in both service and smiles . You feel as if the staff would fullfill any request with a smile and a wink! From the wait staff to the captain from Russ and Meg to the Azamazing performers this cruise ship is all about pampering .performimg and providing the greatest adventure the seas have to offer on shore and off shore .. Food is flavorful ,filling and reflects the port of calls and the passenger profile so well you would think the chef(s) live in our respective countries and towns ,from Italian to American cuisine as well as Indian Asian and Mediterranian .. Entertainement was over the top from on deck Arias to Azamara nights and Azamara whites . Russ the cruise director was delightful ,energetic and robust in his performance. Meg ,The assistant cruise director infused the cruise crowd with her ebergy talent and spirit a most wonderful performer My only complaint ~~~~ the cruise ended too soon but we will be back to enjoy all that Quest has to offer .. Thank You Quest for employing a staff that becomes family after only one day .. BRAVO Russ & Meg for the music the magic and the life style .... Read Less
4 Helpful Votes
Sail Date: June 2018
We have just finished the cruise on the Azamara Quest which left Barcelona on 30 June 2018 and arrived Civitavecchia on 7 July 2018. It was a great cruise. The ports visited were interesting and there was enough to do for the time spent at ... Read More
We have just finished the cruise on the Azamara Quest which left Barcelona on 30 June 2018 and arrived Civitavecchia on 7 July 2018. It was a great cruise. The ports visited were interesting and there was enough to do for the time spent at each port. The whole of the staff were fantastic in all areas of the boat. We stayed in a balcony suite and give a very big thankyou to our butler (Eyup) and Room attendants (Mark and Revon) – their service and the way they spoilt us was faultless. The regular cleaning of the room was spotless. The quality and variety of food in all eating areas was also of the highest standard. On a number of evenings we ate at the outside area behind the buffet – it was great. The white night evening on deck 9 was a great night and lots of fun for us and everyone else who was there – congratulations to Russ and Meg (cruise director and assistant cruise director), the singers and musicians on making this such a memorable evening. One comment for all cruise companies (not just Azamara) – we have been on 8 cruises with different companies but this is the first time we did not take a cruise excursion. They are becoming too expensive, leave too early in the morning and in many cases go for too long with too much explanation/ commentary from the tour guides. This is not just me – it reflects the comments of just about everyone we spoke to. Putting aside my comments on tour excursions (which are directed at all cruise companies not just Azamara), thank you to all at Azamara for making this such a great trip. Read Less
2 Helpful Votes
Sail Date: June 2018
My wife and I took our son and his wife on this cruise as it was scheduled at a perfect time for us as well as stopping at ports we have found enjoyable every time. Most of the ports were new to our daughter-in-law which made for a perfect ... Read More
My wife and I took our son and his wife on this cruise as it was scheduled at a perfect time for us as well as stopping at ports we have found enjoyable every time. Most of the ports were new to our daughter-in-law which made for a perfect match. In addition, the Journey left from Greenwich rather than the boring old South Hampton or other extended drive ports out of "London". This also gave us the opportunity to sail out of the Thames which is a unique experience compared to almost all the other cruise lines. We also sailed close to the WWII fortifications in the river known as Maunsell Forts … another unique and interesting experience! Embarkation in Greenwich was odd as you actually did most of the paperwork on board. After identifying you, your luggage was portered on board and passengers boarded by tender to the ship awaiting us in the river. Much more pleasant than the masses of humanity queueing to get onto bigger ships. Sail out was great and we enjoyed every port in a similar fashion: sailing up river and close in to the city centers. We stopped in the heart of St. Petersburg on the Neva River and our mooring in Helsinki was just across the road from where Trump and Putin would meet a couple of weeks later. Mooring "close to the action" is one of the reasons we favor Azamara … avoiding two hour bus rides in and out of cities is a benefit that is hard to price! The dining experience was also wonderful, with varied choices each and every night and we did not have a single disappointing meal. Be prepared for more intimate entertainment settings. Azamara focuses more on destination and personal service than entertainment. Although the Cruise Director is a very talented entertainer in his own right, you are not going to get any entertainment with "big production value" … no Broadway style shows, though we did enjoy an excellent, if scaled back, production of Bizet's CARMEN. Our son and his wife thoroughly enjoyed their experience as much as we did. The ships may be older, but they are very well maintained and recently updated. You can't beat high level service, interesting itineraries and personal attention with slick new gadgets and neon lights. Would we sail on this line again? Already booked in January to Antarctica! Read Less
6 Helpful Votes
Sail Date: June 2018
Good itinerary in Mediterranean with great price-point to try Azamara for first time. We have cruised many other lines, and wanted to try something different: Azamara includes tips and standard alcoholic drinks, which took one further ... Read More
Good itinerary in Mediterranean with great price-point to try Azamara for first time. We have cruised many other lines, and wanted to try something different: Azamara includes tips and standard alcoholic drinks, which took one further element of "surprise" out of the bottom line, since we don't do spa treatments or shop on board. We paid what we paid, and that was it, except for airfare. Being on a smaller ship with just 650 fellow passengers was wonderful, as we quickly got to know the layout and some of our fellow cruisers quite well. We traveled with our young adult children, who found a paucity of activities for their age group; there was no organized attempt to have others in the similar situation (young adults accompanying their middle-aged parents on a summer vacation) meet, thus we were very happy that the itinerary was port-intensive, with no sea days. Had there been sea days, they would have been more restless. Only one ping-pong table, one shuffleboard area, one pool and 2 hot tubs; the gym facility was quite extensive given the ship's size, and the locker rooms had steam bath and showers for those interested in such. The food was routinely exceptional in the main restaurant and very good at the buffet, with much to choose from, and the service was great: water glasses were kept filled (whereas you couldn't get water on Costa without paying for it!) and if one was drinking wine, those glasses were rarely empty as well! We did not visit the specialty restaurants, seeing no need. Our staterooms were on the bottom level, Level 4, right above the crew quarters, but we still had oceanviews out the window and were conveniently near the Level 3 gangway to leave the ship while in port. Our steward was efficient and quickly realized we are not by nature early risers; we rarely actually saw him, but our rooms were always righted and tidied and replenished in our absence. We requested bathrobes at the start of the cruise, and were tickled to find a pair of binoculars and a full size umbrella, both for use during the cruise (not to be taken home), in the cabins upon boarding. There was a minifridge filled with drinks, but no need for them as drinks were always available around ship. Fresh fruit was provided in the cabin daily, but again, we had scads of choices at the buffets. Ice buckets were filled 2x/day. The public rooms and lounges are all very nicely decorated, mostly in calm neutrals with touches of color from accessories and artwork, and seating was comfortable. Being short-statured, we did find that the chairs at the larger dining tables were higher and more comfortable than the chairs at the smaller tables, but most nights our family of four opted to be seated with other English-speakers and invariably had a great evening with stimulating conversations. Dress was resort casual most of the time, with no official formal nights; we saw one fellow being turned away when he arrived in dress shorts for dinner, but most folks were nicely dressed but not "fancy" most of the time. On the other hand, my daughter and son like to dress up and that was OK too--better to be overdressed than under-. Very convenient for us was the free laundromat on Deck 7, with free detergent and 2 ironing boards as well, since we had traveled for a week on land prior to the cruise. Imagine my surprise to find all but one washer already filled and both ironing boards in use when I came with my little load on the first day of the cruise, just hours after boarding! Half the ports on this itinerary were well-known to us (Barcelona, Ajaccio, Civitavecchia, Livorno, Santa Margarita/Portofino, but the others were new to us (Sete, Marseille, and MonteCarlo). Sete was delightful, with an easy walk from the ship to downtown; we climbed the local promontory to gain a bird's eye view of the surrounding sea and oyster farms, got our Fitbit steps in, and then happened upon the weekly (every Sunday) water jousting event which was very entertaining. Marseille was in some ways a much larger version of Sete. The ship provided free bus transport to the downtown area (the distance was not walkable) and then we meandered around the marina area with many waterside restaurants and shops, and made our way, as usual, to the highest point in town, the Notre Dame de la Garde Cathedral. Had to of course buy some lavender soap, as we wouldn't see any of Provence closer up, and reboarded the ship, looking forward to more exquisite seafood for dinner! Monte Carlo was our disembarkation point and we saw little except what could be spied from the bus windows as we left the ship at 9a on our way to Nice airport; French train and air strikes were wreaking havoc with everyone's travel plans, and we opted to pay for the coach transport ($20pp) rather than risk trying to find a taxi or train or to rent a car, given the serpentine corniche route and unknown roads. In summary, we would be happy to take another Azamara cruise if the price-point were acceptable and if we were traveling as a couple, as an extended family, or with a group of couples; [I would counsel fellow travelers to think twice about taking anyone younger than 16-18yo on this cruise, as there is no kids' club, few other young passengers, and few activities available.] Azamara, in comparison to many other lines, made an effort to have a local representative of the next port on hand near the front desk, giving out train and bus schedules, maps, and advice. There was little/no hard-selling of excursions, drink packages, specialty restaurants, or photographs, the feeling being that the majority of passengers were experienced cruisers who'd seen it and done it all before and couldn't be bothered.For older, more mature travelers, this is a great way to meet others, eat well, see the world, be waited on, and have much of the stress of travel be taken care of. Read Less
6 Helpful Votes
Sail Date: May 2018
We (family of 4 including parents and 2 adult children) were on the Journey in May 2018 for the Greek Islands to Italy 8-day cruise. We chose this cruise as we had previously done this itinerary, and wanted to return with our children as ... Read More
We (family of 4 including parents and 2 adult children) were on the Journey in May 2018 for the Greek Islands to Italy 8-day cruise. We chose this cruise as we had previously done this itinerary, and wanted to return with our children as adults. We were blessed with wonderful weather and we were very happy with the ports. This was our second cruise with Azamara We were very happy with the service and the attention we received from the crew. The cabin stewards, the bar personnel and the waitstaff were friendly, fun and very accommodating. We requested the same waiter every night in Discoveries and an effort was made in order to make this work for us. The senior staff was very visible and interactive, which I very much appreciate. They really seem to love their jobs and take very seriously their obligation to take care of their guests. Unlike some previous reviewers, we quite enjoyed the food on board! We found there to be great variety both at the buffet and in Discoveries, and were very happy with our selections; we liked the different chef’s recommendations as well as the locally flavored dishes (fresh tuna was offered on a few nights and was delicious every time!). We had a special dinner for LCV members which was excellent. 3 of the 4 of us drank the “house” wines—we are casual wine drinkers and could always find one of the 6 available (2 whites, 2 reds, 1 rose, 1 sparkling) which satisfied us each day. There seems to be some dissatisfaction regarding the entertainment on board. The live trio who appeared nightly in the Living Room was great, although the atmosphere early in the evening is low-key in that space. I was the only one of the 4 who attended performances in the Cabaret Lounge: although I am not an opera fan particularly, I found the opera singers quite good and enjoyed the performances; I also liked Eric the cruise director’s show. The live entertainment on White Night was very good. I was pleased with the entertainment provided, but this is not a priority for my husband and I. My 20-something daughters wished that the nightlife was a bit more lively. The gym is very nice and they offer a large number of classes, given the small number of passengers and the port-intensive itinerary. We purchased the unlimited internet package. The Wifi was a little slow, but not awful. It really did not cause me to complain--I have had much worse on a ship. Ports/Excursions: (Theme: leaving the main path, wandering, eating and drinking) We tendered at many of the ports. The tenders run continuously and there is not a long wait for a trip to shore or back to the ship. Mykonos: Took the ship excursion to Elia Beach-4 hours. Great beach, provided with umbrellas and chairs, beach has a bar and restaurant. Very happy with this--efficient and convenient (some folks take the buses to the beach but we didn't want to risk it). Wish it was 1 hour longer. Mykonos town is very picturesque but we didn’t feel that we needed to stay there for hours. Kusadasi/Ephesus: Took the ship excursion Turkish Landscapes: Wildlife, Flora and Fauna. Brought us to a national park and a mountain "town" which we really loved, but was unexpected. The town consists of about 50 homes high up in the hills which are beautiful--it is not a "town" as one would think, with shops, and restaurants. It is isolated and quiet. It is a very interesting and meditative experience. Two guides were wonderful. Kusadasi itself was a little tough to negotiate, with lots of aggressive merchants.The Azamazing evening was at Ephesus and was really wonderful and inspiring; there was no food or drink allowed at the event through no fault of Azamara but that did not diminish the impact of the performance or of seeing Ephesus at night. Rhodes: Crowded port with many shops/carts full of merchandise, from tchotchkes to high end jewelry. It felt very commercial. We got off the beaten path and had lunch on the outskirts of Old Town (Kerasma), then walked one of the less-crowded streets. Found a wonderful shop with handmade olive wood items on Pythagoreas street. Wonderful day! Santorini: Saw Fira and Oia with the help of a private guide (Santorini Private Tours). Had a great lunch, tour and wine tasting at the Venetsanos Winery; enjoyed the Atlantis Bookstore in Oia. Love it here! Taormina: shared a (van) taxi up to Taormina which was 40 Euro total. Walked the crowded street, walked up to the theater. Basically walked and stopped for drinks and snacks all day--this was a short day in port. Amalfi: Took the ship excursion boat to Positano (this was a big boat with 50-75 people, not a small motorboat) where we walked to the top, shopped, walked down, sat in a cafe by the beach, then motored back to Amalfi. In Amalfi, the church is beautiful, we found a wonderful paper shop, and had a great lunch at Taverna Buonvicinio Embarkation and disembarkation were quick and painless, as was the muster drill. All in all, we are enthusiastic and satisfied Azamara cruisers, and this cruise reinforced that. We like the long days in port, and the ease of getting on and off the ship, packaged in a casual, relaxed and friendly atmosphere which we love. It very much suits our approach to life and travel. We will definitely be back with Azamara! Read Less
Sail Date: March 2018
We wanted to go to Cuba, and chose the Cuba Intensive sailing. For us, 2-days in Havana would have been ideal. Cienfuegos was nice enough but not much to see; Santiago was horrible. The Cubans we saw tended to swarm us looking for ... Read More
We wanted to go to Cuba, and chose the Cuba Intensive sailing. For us, 2-days in Havana would have been ideal. Cienfuegos was nice enough but not much to see; Santiago was horrible. The Cubans we saw tended to swarm us looking for money, and we found it quite unpleasant. We were scammed by several taxi drivers. Air quality is poor and the poverty is ever present. Not Azamara’s failure by any means but I question why ships are going to Santiago at all, or why they’d spend more than a day or two in Havana. We found Cuba very overrated. The Quest seemed like an older ship and we saw ongoing maintenance like painting railings and other areas. We received a note that they planned to paint our state room during the trip and we’d have to store all personal belongings. This was not ok for such a small cabin and such a pricy vacation so we called to ‘opt out’. Is this common? If so, customers should be offered something in return for the inconvenience. We found the food options plentiful and good; we didn’t feel the need to try the 2 upscale restaurants. The staff was unfailingly nice. We never felt crowded, even on sailing days. There are plentiful common areas in which to relax. We enjoyed 4-5 nights of the onboard entertainment which was just right. Overall, this tone of the ship compared favorably to the other 2 cruises I’ve done on Regent and Royal Carribean: it was low key, fun, and our fellow passengers were generally friendly. My only complaint about Azamara is that it’s not all-inclusive - they have several packages they try to up sell, and it was annoying. I prefer Regent in that respect, which includes everything and isn’t constantly trying to sell you upgrades. Regent also includes excursions which Azamara does not - and they were expensive. Read Less
Sail Date: February 2018
We chose this cruise because it is the only one that covers the sea of Cortez. In particular we wanted to visit the birthing pools of the grey whales on the Pacific coast (north part of Mardalena Lagoon). We arranged this via a private ... Read More
We chose this cruise because it is the only one that covers the sea of Cortez. In particular we wanted to visit the birthing pools of the grey whales on the Pacific coast (north part of Mardalena Lagoon). We arranged this via a private tour from Loreto on the Western side of the sea of Cortes, it entailed a 2 and 1/2 hour mini bus ride (each way) followed by a 2 hour boat trip around the grey whales (mama and baby who came right up to the small boat) who came right up to the boat and could be petted. Amazing experience. Other highlights included swimming with whale sharks (arrange your own tours via internet, ship tours too crowded and experience with very whale sharks limited, private tours apparently gave much better experiences with small number of persons). Also took a private tour in a small boat to see humpback whales at Cabo St Lucas (excellent, negotiated on the quayside at 10 am as ship tour full, good job in retrospect as ship tour went at 11.45 am a bad time for whale watching- needs to be early morning or late evening). The Copper Canyon tour was OK, but we landed the wrong side of the train (left) on the way up, view poor, Mexican dancing was rubbish, lunch OK but hurried, only one weak cocktail provided. Tour of Canyon top good, worth going to see. No tea or coffee on long train ride back to ship, just one weak cocktail. To summarize this is a very expensive tour to a major attraction, Azamara has fallen down on organising the details, you should get a lot for what they are charging for this trip (£490 each for the 3 of us). There is a new train being commissioned with all round windows, should be better, but still need to get the right hand seats for best views. We chose this tour for the Itinery, it is the only Cruise line that gets to Loreto and enables one to visit the Grey Whales birthing pools. The fact that the ship stays overnight at Loreto helps this considerably. Also only way to visit the Copper Canyon easily Read Less
7 Helpful Votes
Sail Date: January 2018
This was my first time on the Azamara. If your 50 to 75 years old (Maybe some 40 plus people??) and love being tempted with copious amounts of food and beverage then you are the target consumer. But you may be disappointed too. I ... Read More
This was my first time on the Azamara. If your 50 to 75 years old (Maybe some 40 plus people??) and love being tempted with copious amounts of food and beverage then you are the target consumer. But you may be disappointed too. I know that some people complain about the limited music tastes available, and, generally, the dubious wine quality and this may well be true, but you can't please them all can you. Particularly on a smaller ship. Given the luxurious things to consume on board (and I am sure you can purchase really good wine if you want to) I find something is missing. Cigars. I don't smoke generally, but, when I spend time on board ships I enjoy a cigar. YOU CAN NOT PURCHASE CIGARS ON BOARD THE AZAMARA SHIPS. I didn't bring any because I was assured you could buy cigars on the "Journey". So for me and, I'm sure, for many others, this precludes the indulgence of an essential item in the luxury department. This is the first ship I have been on where cigars were not available. So what is my assessment of the Azamara Journey? A narrow focus to satisfy well behaved old people. This is what Azamara is about. Younger people, and even many middle aged people, are not catered for very well. But underlying this are more serious problems potentially and those who travel with Azamara should be aware of them before they sign up. I was told by the bar manager that, if those serving behind the bar think that you have drunk too much, even if you have had just one beer, then you can be stopped from having anymore alcohol. This can make quite an impact on your holiday on board where beers are included and you may expect to have more drinks in your day than say four(4) beers but were refused because of a subjective assessment by a staff member. This actually happened to my son on the Azamara "Journey" on our second day at sea. I could see that the barman took a dislike to my son after in incident the day before when my son became inebriated. The upshot was that he was not allowed to drink more then three(3) light beers per day for the remaining days at sea, and only in the company of his parents. My son is thirty four(34). I know there will be those who read this and applaud the zero tolerance decision of the hotel manager on board ship but I know my son had adjusted to the ship and his behaviour and drinking would have been good if he had been given a second chance. There are those who equate mental illness with a potential to be violent and this judgement is discriminatory and wrong. Royal Caribbean should bring these punitive and outmoded views into the 21st century.-But not the Cigar policy, they should acknowledge the value of old fashion rare pleasures. Read Less
1 Helpful Vote
Sail Date: January 2018
My husband & I & our adult son have just returned from our, carefully researched and happily anticipated cruise around Indonesia. Our son has, well controlled & monitored, Bi Polar Disorder. Our staterooms were comfortable. ... Read More
My husband & I & our adult son have just returned from our, carefully researched and happily anticipated cruise around Indonesia. Our son has, well controlled & monitored, Bi Polar Disorder. Our staterooms were comfortable. The food was good quality in both the buffet & main dining room. the 'Brunch was a standout. Service there was very good. We also ate in Prime specialty restaurant & it was excellent. The public spaces were pleasant & cabin attendants very good. All of these aspects validate the value of a cruise. These things, however, pale into insignificance if our priority of emotional well being is not met. The Hotel Manager, on this Azamara Journey, comprehensively failed to give this to us. To facilitate making his job easy, he sacrificed our holiday to maintain the status quo for the ' regular ' Client Base & the staff. The surreal atmosphere, once in board this ship, was one of ' team staff ' & ' team cruiser ' all working together for the elusive Superior Azamara Brand. Our son was involved in an incident of indiscretion one evening for which he apologized & expressed his great regret. After enjoying just 4 beers, he was refused service at the ' pool bar ', ( because he had had too much to drink the afternoon before ) After that , he had made a firm conviction not to drink too much. We were with him & he was happy & not inebriated. Because he was refused service, on this occasion, he became bewildered and with disappointment he kicked a bucket of ice being moved, on the ground, into the back of the bar, unintentionally slightly bruising the leg of the bar staff member who was moving it. No passages were in jeopardy of having their cruise spoiled & staff were not in danger. He was ' Tried & judged ' by the Hotel Manager. Regardless of our resounding reassurance of " no chance of re occurrence ". Heavy handed punishment was inflicted on my son ( accompanied by a strongly implied threat of being evicted from the ship if the punitive conditions were not adhered to. ) I was an after hours manager for 30 years at a large private hospital, dealing with some extremely difficult situations, so I was astounded by the Hotel Managers lack of intelligent empathy that resulted in the discrimination that destroyed our holiday... for all of us....... ( in support of my son, who was summoned to the Managers office, I was forced to miss my highlight excursion to Borobudur, our main reason for going to this part of the world ) So........ take care, & be warned, fellow cruisers, if you choose to sail on the good ship Azamara Journey, never make a single mistake & play your part in the ' team effort ' game.......because you will not be afforded a second chance to redeem yourself........... So disappointing. Read Less
5 Helpful Votes
Sail Date: January 2018
We have just finished the Singapore to Bali cruise and disembarked at Bali. I thought I would leave the submission of my review for a few days so that I can give a balanced review following the chaos at the end of the cruise. We had a ... Read More
We have just finished the Singapore to Bali cruise and disembarked at Bali. I thought I would leave the submission of my review for a few days so that I can give a balanced review following the chaos at the end of the cruise. We had a group travelling on the cruise and stayed in different types of cabins. I stayed in one of the suites - the cabin was of a very good size and well fitted out. Our room butler and stateroom attendants were of the highest standard. In summary, I was more than happy with the room. The general areas, stairways etc of the boat were in very good condition. We ate at the buffet, grill, Discoveries Restaurant and both specialty restaurants. We thought the food to be of a very high standard and better than the food on other non-Azamara cruises we have been on. The service at all eating venues was excellent. In fact, I thought that there is really no need to eat at the specialty restaurants in light of the high quality of food and service at the non-specialty areas. Front desk and the excursions teams were also extremely helpful with a range of questions - many of which were not straightforward. They were always pleasant and very keen to help. The casino was a real disappointment - the blackjack and roulette "tables" were computer screens. There were no dealers and no "life" in the casino - it was the most boring casino I have ever been to. Disembarkation day was at Bali - it was pouring with rain. I am not certain what was more of a shambles - getting off the boat or once we had got off the boat. On the boat there was a very lengthy queue trying to get off with a conga line snaking around level 4. There were elderly people sitting on the floor - no-one from the cruise took charge and it was a circus. Fortunately, the passengers behaved in a civilised manner - it would have taken only one irate/"over the top" passenger to have really set things off. Azamara also need to invest in a canopy covering the gangway so as to provide some sort of protection against the rain. Once we were off the ship and in the port terminal area it was like we had just got off a ferry in Morocco. To be fair, the collection of the luggage was very well organised. After that, it was a shemozzle. Only one exit door open, people with their luggage everywhere and who were not certain where they were supposed to go, people trying to get on tour buses, dodgy "taxi drivers" etc. I genuinely felt for the elderly or unwell - it would have been a nightmare for them. I only saw one senior person from the boat in the area and he was standing back and "observing". There needed to be 4 or 5 senior people from the boat (do not just leave it to the the onshore contractor) in the area providing direction and general assistance. Perhaps the real solution was back on the boat - if someone had taken charge on the boat then they would have been able to then regulate the chaos once off the boat. Read Less
Sail Date: October 2017
We chose this cruise for the excellent itinerary including 2 nights stay in Barcelona followed by a week on the Azamara Quest followed by 2 nights in Rome in late October. The Silken Diagonal in Barcelona, is a modern design by their ... Read More
We chose this cruise for the excellent itinerary including 2 nights stay in Barcelona followed by a week on the Azamara Quest followed by 2 nights in Rome in late October. The Silken Diagonal in Barcelona, is a modern design by their architect Juli Capella, located next to the impressive Torre Agbar.and within easy reach of the tube to downtown Barcelona. Lovely rooftop bar and pool. We joined a walking tour of Barcelona with Nick Lloyd, author of "Forgotten Places: Barcelona and the Spanish Civil War", walking in the footsteps of George Orwell when he was fighting with the Republicans. The Quest was a lovely ship, identical to other ex-Renaissance ships such as the Oceania's Insignia, small enough to get into the heart of the cities we visited such as Valencia, Palma de Mallorca and Mahon in the Balearics, Cagliari and Olbia, in Sardinia and Porto Vecchio in Corsica. The food and entertainment were fine, but service levels not quite unto the standards of Oceania or Seabourn. One of the highlights was the Azamazing evening of singing at Seu Cathedral in Majorca, followed by a chocolate fest back on board. Entertainment on the Quest was very good, with dance and musical routines from the company and excellent guest musicians. The house band was also very versatile and talented but we were surprised that they were not in the lounge during the evening, which would have prompted more guest to dance there. The hotel booked us in Rome, Baileys was also a lovely old world small hotel, where we had a double room overlooking the main street Via Flavia, well appointed and with excellent service. Read Less
2 Helpful Votes
Sail Date: July 2017
We decided 2 years ago to sail the British Isles for our daughter's high school graduation gift before she went off to college. i'm glad she wanted to see Ireland! One of the nice things about Azamara is they have their ... Read More
We decided 2 years ago to sail the British Isles for our daughter's high school graduation gift before she went off to college. i'm glad she wanted to see Ireland! One of the nice things about Azamara is they have their itinerary's published 2 years in advance and that is one of the main reasons we chose it, even though it was touted as a golf cruise (and prices seemed higher than their other sail dates!) Our cruise departed from Southampton, England which we did not explore because we spent 3 days seeing London and the countryside before our cruise. The night before our sailing we stayed in Winchester, which was charming and well worth the visit, especially if one is a fan of "Last Kingdom" or Jane Austen. The boarding process was fairly smooth. We were in a suite and the ship only has about 680 guests anyway. Compared to NCL's large ships and Carnival's process it was easy. They took security very seriously which we appreciated very much. We have sailed Oceania before so we knew in advance that we looked small ships. The Journey is a nice size ship. She has lovely color schemes meant to relax. The art on board is not garish which I appreciated. The dining options are plentiful and we never had to wait for a table or suffer from long service wait times. We had a club continent suite, cabin 8069. Our Butler, Crook and his team took excellent care of us. The bed was as hard as a rock. we asked them for a foam topper and they found us one which made it better but i was so glad to get home to my bed. I was very surprised about this another cruise lines have invested in heavenly beds. I did think our carpet needed to be shampooed not because it was dirty, but because the room smelled like old skin cells! It did not bother my husband so I did not complain. The entertainment on board was pretty good. Mel Meller the comedian was hilarious and his was the only artist's name I memorized. The casino is rather small and my husband was sad there was no craps or baccarat. It was packed in there until the British Open was finished. There is a complimentary laundry room with perhaps six machines. The one time I actually attempted to check it out, I was given dirty looks by about 7 women crammed in there. I sent the laundry off as I did not have any inclination to join them. When we got off the ship for the various excursions, it was always a nice surprise when the Captain was there to see us off. The officers and crew were genuinely friendly and responsive; the best we have ever had. Halfway through the sailing the cruise director became ill and had to leave. He was quite funny - telling stories from his grandfather (perhaps because most people on the boat were his grandfather's age?) that were quite hilarious. We missed him the second half of the sailing. His wardrobe is another story... Guernsey - small, beautiful island. Would love to have had more time there but it is very tidal and I guess the tender was a problem. Celebrity Silhouette could not tender that day so they missed it! The German occupation during WWII left its mark. We did a nice ship tour but honestly there were plenty of taxis one could have hired and skipped the lines. Cobh/Cork - we had a private tour though Cork Taxi Tours. We visited the Blarney Castle, Kinsale, and the 9/11 Monument on its outskirts - very moving. We saw multiple churches and had a wonderful lunch with our guide Audrey. Holyhead, Wales - we took a ship tour to see Gwydir Castle (really a 45 room house!) with an amazing story. Read "Castles in the Air". Then we had a bus drive through Snowdonia. I heard the train tour was terrible. Avoid that for the cost the ship charges! Liverpool - my husband went to the British Open final day ($400 through the ship) we learned you could taxi there and pay $50 for what he had...I guess you have to learn by doing. My daughter and I took a ship tour to Chester & Erddig House. That was another large house with massive, gorgeous gardens. I am so glad these old pieces of history are being saved! Dublin - we had a private walking tour through Dublin Tour Guide. We had Maitiu'. He was amazing and explained so much about the history of Ireland and he took us into Trinity College and we saw the Book of Kells. Belfast - ship tour to "Live like a Stark at Winterfell" this one was expensive and fun. We dressed up like "game of thrones", visited scenes from the show, had sword fights, did archery, falconry, and met the 2 wolves and their very handsome masters from the "Game of Thrones". We also had lunch in a smoky tent! Glasgow/Greenock - we had a private tour that took us to Loch Lomond where we had a speedboat pub crawl with our very charming boat guide, Joe. I wanted to adopt him! The Loch is gorgeous and full of history! Isle of Skye - we did a ship excursion to the Eilean Donan Castle remains. It is a lot smaller than it looks in the photos! Invergordon - what a depressing little port, no taxis, nothing really here except large oil platforms in the river sucking the oil out and sending the revenues to London. I was very surprised that the only thing open was a small museum that was actually quite moving about the wars and a ship that mysteriously blew up the Natal killing 421 people. We took a tour to go to Loch Ness and Urquhart Castle remains (what an interesting history with a really great 7 minute film), ending with a drive through Inverness. Why didn't we dock in that gorgeous town? Global Economy Group should have to invest in Invergordon. It was a sad little town and this was on a Saturday! Leith/Edinburgh - use Uber or call at taxi and go explore. It is a 10 minute ride to the Royal Mile. We did 1 ship excursion - a Scottish Experience - I have to admit I cried. Maybe the wine, but the singing and dancing and wine had its effect. "Caledonia, I love you" made me cry, especially with the pictures of Scotland's beauty playing in the background. Overall, great cruise. We really got to see a lot of the countrysides in each place and met the nicest people. I would have signed up for the South African cruise in 2019, but the schedule was not out yet! Read Less
2 Helpful Votes
Sail Date: June 2017
Everything was top notch. The service was excellent. The staff remembered your preferences and were eager to please. The quality of the complimentary wine was excellent. The quality of the food in both the full service and buffet ... Read More
Everything was top notch. The service was excellent. The staff remembered your preferences and were eager to please. The quality of the complimentary wine was excellent. The quality of the food in both the full service and buffet restaurant was also excellent. The Cruise Director was an extraordinary entertainer. If he was preforming then you knew to get to the lounge early as he always preformed to a standing room only crowd. I enjoyed the lectures on the history of Norway, and my mother enjoyed the duplicate bridge. The passengers were mostly well educated upper level professionals, who were delightful. The Captain was engaging, entertaining, and always present. Thanks to the Captain, the ship was able to divert to an inside passage when the weather was creating large swells. The ship also diverted to pick up strawberries and goat cheese. The Captain conducted an Oil Rig Safari commenting on many of the oil rigs we passed. Read Less
6 Helpful Votes
Sail Date: May 2017
We stayed 3 nights in Venice before our cruise; it was not our first time to Venice so we choosed to stay at Hotel Cipriani which is located on Giudecca Island. Embarkation was very smooth, as there were no lines; we had a Club Ocean ... Read More
We stayed 3 nights in Venice before our cruise; it was not our first time to Venice so we choosed to stay at Hotel Cipriani which is located on Giudecca Island. Embarkation was very smooth, as there were no lines; we had a Club Ocean Suite, so we had priority check in. The ship is a small to medium cruise ship, with around 700 passengers, and it was refurbished in 2H16. Our Club Ocean Suite (7004) is a large cabin with around 65 sq.m., with a separate living room and a bedroom with a king bed, besides a very spacious bathroom (bath and showers are separated) and a huge veranda. As a Club Suite guests we were entitled to dinner wherever we wanted, either on the specialty restaurants (Prime C or Acqualina) or in the normal dining room. All of them the food was very good, as well as the service. As the Quest is a small ship, do not expect to have plenty of activities as you usually finf on those oversized ships, however, the atmosphere is much more cozy and everything goes more softly (in and out at the ports, etc.). restaurants were never packed, no lines and very easy to find a seat at the self service restaurant. Another advantage is that Azamara can dock or tender inside the cities and stay until late night. It is our second cruise with Azamara and definetly I would come back again! Read Less
1 Helpful Vote
Sail Date: April 2017
We have cruised well over 30 times and this was one of the best experiences ever! It started with Captain Carl Smith. He was so wonderful and full of personality. The crew was exceptional and what's best of all, no samm annoying ... Read More
We have cruised well over 30 times and this was one of the best experiences ever! It started with Captain Carl Smith. He was so wonderful and full of personality. The crew was exceptional and what's best of all, no samm annoying fee's for every liquid beverage. That's right! Drinks and gratuities were not billed separately. The shows, crew and size of the ship was perfect for us! The selection of ports of calls was a perfect pick. Embarkation was the quickest we have ever seen. No long lines getting on and off of the vessel. The food was of great quality and offered a variety of local dishes which is a great way to live local. Rather you are a first time traveler ( we sailed with a couple who enjoyed their first) or a seasoned professional ( as we like to think we are) Azamara is a great choice. Bill and Gladys Mercurio Read Less
2 Helpful Votes
Sail Date: January 2017
After a somewhat rocky experience a year ago on Azamara Quest out of Kyoto, we decided to give the line another try and signed up for the Singapore-Bangkok-Vietnam-Hong Kong cruise. Second time proved well worth while. Prior to the ... Read More
After a somewhat rocky experience a year ago on Azamara Quest out of Kyoto, we decided to give the line another try and signed up for the Singapore-Bangkok-Vietnam-Hong Kong cruise. Second time proved well worth while. Prior to the cruise we spent a week in Siem Reap, Cambodia, exploring the area. Well worth the time. After overnighting in Singapore, we headed to Bangkok. On this trip the city was over-run with mainland Chinese tourists and Thai citizens mourning their recently passed-away King. Sites were beautiful, but overwhelmed with crowds. We hired private tours, which helped a bit, but still very crowded. Next few stops were in Vietnam, which was cancelled last minute on last year's visit in order to have more time for the ship refitting. Vietnam was outstanding! Again, we hired a private guide, so we could cover more areas more quickly. Had a wonderful time in Ho Chi Minh City, and a great day visiting the Mekong Delta. Wonderful people, markets, food. And traffic much less and more organized than Bangkok. Next stops were Da Nang and Hoi An. At this port we signed up for the Azamara Hoi An land excursion which included a cooking class and tour of the old city. Very nice! Then on to beautiful Halong Bay, with the cruise finishing up in Hong Kong. We were in cabin 8043, which is a suite. Very nice. Internet vastly improved: worked quite well even in our cabin. I am a professional photographer, and was able to back up photos to the "cloud" without incident. All in all, a great trip with fun port stops! Read Less
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