1. Home
  2. Cruise Lines
  3. P&O Cruises
  4. Arcadia Review
  5. Arcadia Cruise Reviews
3 Helpful Votes
Sail Date: February 2014
We joined Arcadia in Los Angeles, at the start of the second sector of her World Cruise, and disembarked 7½ weeks later in Dubai. It was our first time on this ship, and the longest cruise we have yet experienced. We found Arcadia to be ... Read More
We joined Arcadia in Los Angeles, at the start of the second sector of her World Cruise, and disembarked 7½ weeks later in Dubai. It was our first time on this ship, and the longest cruise we have yet experienced. We found Arcadia to be a very welcoming ship, and she very soon wrapped herself around us and became ‘home’. As with most cruises we have taken, we’ve come home with a bag full of impressions, some good, some not so good. Our comments here are intended to be positive and constructive, and we hope readers will take them this way too. Arcadia had just undergone a refit which seems to have worked well for the public areas, but not so well perhaps for the cabins, which have retained tired-looking bathrooms and limited storage space for such a long cruise. Our cabin was on C deck, overlooking the stern, and contrary to some passengers’ perception of these cabins we experienced very little engine noise, and a very sheltered balcony which we used a lot. Arcadia does however have a rather strange arrangement on the stern, with balconies on D deck being larger, but completely covered by the C deck one above (very little sun), and those on E deck being completely open to the sky and to those looking down on them from above (so very little privacy) Future cruisers beware! With the refit also came the introduction of ‘Freedom Dining’ on the upper level of the Meridian Restaurant, and the abandonment of ‘silver service’. Both changes worked well for us. Restaurant Manager Rajeev was adept at matching us to the size of table we wanted, and we rarely experienced queues. Until the very end of the cruise we also enjoyed meeting different folk each night (and at breakfast and lunch, since we took most meals here). The lack of ‘silver service’ actually meant that our food came quicker, on (very) hot plates, and looking as the chef intended. On the whole, the standard of food was very high, and we made only 3 visits to the two speciality restaurants, the main advantage being to escape the noise in the Meridian at its busiest times. Service in the Restaurants and throughout the ship was superb. Daytime activities could have proved problematic on such a long cruise. We enjoy dancing and in Jeffery Dobinson (ably assisted by Brenda Twigg) we found one of the best teachers we have ever had. He quite literally ‘made’ the cruise for us. The ‘downside’ was that his lessons had to be held in The Retreat, up on Deck 10, a room intended for Yoga and gentler fitness classes, NOT for ballroom dancing ( with its low ceiling and unsuitable floor). The ship added its own movements to the dancing, too! Other venues were also badly matched to the activities planned for them, and far too many events started at around 11am, making choices difficult. Painting classes were held in the Globe, a gloomy space with no natural light (but the obvious choice for dancing!), and quizzes in The Rising Sun, right next to the noisy Casino. Classical artists had to perform in the Crow’s Nest Bar, where new screens put in at the refit meant that they could be seen properly only by a select few sitting right in front of the piano. The acoustics there were poor, with low ceilings and thick carpets. On just three occasions they were moved to the Palladium, a much better space for them. We particularly enjoyed Allan Schiller, the pianist (by far and away the best of the performers) and the clarinet and piano duo of James and Maciej. Another example of mismatching was the siting of the Captain’s Welcome Cocktail Party in the Neptune Pool area. With the roof closed, this event was unbearably noisy, and the Captain’s speech could not be heard. Surely the Palladium Theatre would have been a better choice? We noticed that areas such as the Spinnaker and Intermezzo Bars were not used for events at all, because they remain ‘open plan’. Maybe that was why they didn’t seem popular as bars, either! We did not take many of the ship’s excursions, but those we did do were generally well-planned and enjoyable. We do wish, though, that the planners wouldn’t assume that we all need toilet stops and ‘shopping time’, which eat into time better spent at more interesting places. On the Mumbai tour, for example, we had 1¼ hours ‘shopping time’, but only 5 minutes at the ‘Gateway to India’! The Port Talks on board were excellent, and Sam was always ready to give her advice to independent travellers, too. Evening entertainment was a bit ‘hit and miss’. The ship’s own Headliners were brilliant (particularly the ‘Killer Queen’ show), but we got far too many ‘crossover’ acts (two violinists, two pianists, even two sets of tenors!). The Palladium is a lovely, comfortable venue, but sight lines are obscured by pillars and high-back sofas, and it was often impossible to find a seat at the first show if you arrived after 8pm. We enjoyed the regular dances in The Globe, though after the first few weeks things did get a bit repetitive! Internet use on board most cruise ships continues to be fraught with difficulties, and the charges that P&O make for it are quite outrageous, given its slow speed. We had reason to query charges twice, because the connection had been lost, and we were clocking up the pounds and pence simply getting back on to email. I guess most of us are not interested in using the service every day, or even every week, but we do like to keep in touch with family and friends on a very long cruise like this one. Passengers could be seen scurrying ashore with laptops at every port of call, to the cruise terminals and beyond, just to get a connection at an acceptable price. We managed 2 dollars an hour in Singapore; on the ship, this would have added £30 to our bill! Free Internet use should be included in the cruise fare, and if this causes problems with bandwidth on board, passengers can be allotted specific times to access it. These few ‘moans’ apart, we had a fabulous cruise which was excellent value for money.   Read Less
Sail Date: February 2014
Arcadia world cruise 2014 Auckland to Southampton We returned to UK from a month touring in NZ by 51 days on Arcadia. This was our first time on P and O and we chose this cruise because of the port calls which seemed to us a wish list of ... Read More
Arcadia world cruise 2014 Auckland to Southampton We returned to UK from a month touring in NZ by 51 days on Arcadia. This was our first time on P and O and we chose this cruise because of the port calls which seemed to us a wish list of many places in the world we wanted to see and we were not disappointed. Sadly, the planned calls to Egypt could not take place because of the security situation; P and O substituted Sallalah in Muscat which was a waste of time as the majority of passengers did not get off the ship, and also Aqaba, which gave us an excursion to Petra and was the high point of the trip. We liked: our cabin (E deck next to midships gangway), the promenade deck, some of the lectures and entertainment, the art tutor, the Captain who is outstandingly good, reception staff, the port presentations, the excursions we took. The entertainments staff worked hard but there is a great reliance on quizzes. Headliners theatre company are very good, but on a long trip you eventually get repeats of the same show. The ship is modern and comfortable but not glitzy. Disembarkation was rapid and efficient. We disliked: the food, quality was very variable. In particular, preparation and cooking of vegetables and selection was poor (‘not peas again’). For vegetarians it was difficult. Meridian restaurant menus became somewhat predictable. Belvedere self service was often over busy and with bizarre choices, some days lots of curries, other days none at all, some days plenty of non meat choices, other days none at all. The beauty salon is over priced and not very good, I had a poor experience myself and heard many unhappy stories from other women passengers. We would have liked: better lecture choices, (there was rather a lot of history of the second world war), an experienced choir leader and I was surprised that the ship does not carry a chaplain. A lot of passengers seemed to be ill towards the end of the cruise. While P and O do have some hygiene procedures in place, they do not enforce rigorously, nor remind people as often as they need to. I think there is specific problem on a world cruise, where new groups of passengers, up to 600 at a time, are embarking for a particular sector, and bring with them a lovely selection of winter infections which they then fail to keep to themselves. Those of us who had been away from the UK since January did not stand a chance. Overall this was a successful cruise which met our expectations but we would probably not travel with P and O again, as we now know that we prefer smaller ships with fewer passengers.   Read Less
Sail Date: January 2013
We originally booked to go to Buenos Aires on Adonia but felt that the ship had limited facilities/entertainment so we transferred our booking to Arcadia but now including Chile & the Pacific Islands to Australia. We are first time ... Read More
We originally booked to go to Buenos Aires on Adonia but felt that the ship had limited facilities/entertainment so we transferred our booking to Arcadia but now including Chile & the Pacific Islands to Australia. We are first time cruisers & knew that we were taking a risk but we saw it as a romantic adventure travelling with a well established company, P & O Cruises. Our first disappointment was the cancellation of the visits to all the Argentine ports. We were not able to pull out without losing our deposit but our primary reason for going had been removed from the schedule. The 4 days missed were replaced with one day in Salvadore & an extra day in Montevideo - hardly a generous substitution. When we embarked at Southampton there were long delays in the process and we took 2 hours to get on board. Our cabin was quite adequate, but what a tiny TV screen and the bedside lights were archaic, placed behind the head. Lets hope that the planned refit sees to some upgrading of the cabin fittings. Our first days were an eye opener. Everyone seemed to have cruised extensively and many had done world cruises several times. They were only too pleased to relay their experiences, but most ended up with a litany of complaints, especially against P & O, which seemed odd as they were returning cruisers. We determined not to moan but to enjoy the good parts. But the cruise turned into a curate's egg - good in some parts but poor in others. The good parts were that the ship was very stable and although we rocked & rolled a bit she comfortable to travel on. The whole vessel was very well maintained and the cabins and public rooms were very clean & cared for. Our cabin girl, Jocelyn was first class. Likewise all the staff were approachable and cheerful - none more so than our waiters in the Meridian who were quick and efficient, cheerful and nothing too much trouble. We found that this extended to all the other service areas. First class gym and amazing Palladium theatre. Very good shows at night and plenty of activities to choose from during the sea days. Good sail away parties and pool events like the crossing of the equator. We felt that the Entertainments Team worked very hard and maintained an incredible cheerfulness in all circumstances! Also some of the more ad hoc shows such as the Arcadia Pantomime and talent show were well recieved. The food was good in the Meridian - not over-facing and the Belvedere self service offered a good choice. The daily Horizon was well produced, informative and always on time. But the down-side starts with the Arcadia cough - well catalogued from previous cruises. In the Palladium theatre the coughing & wheezing had to be heard to be believed. Whilst most of the germs were probably transmitted person to person there has to be a question about the air conditioning. How often are the ducts & filters cleaned? Is this an item that will be followed up on the refit? One boards the ship in good health and disembarks with a barking cough which some 3 weeks later still persists. Someone at a senior level should take responsibility for sorting this out. Perhaps the ship should have a red cross painted on her to designate a hospital ship until the cause is found & rectified! The ports that were missed have already been mentioned, but the turn round & flight from the Falklands was another disappointment. Easter Island was a slow cruise by, too far out to see much. The excursions were well planned and executed, but there was always the time pressure to get back before the ship was due to sail. The internet facilities and cost were not appreciated. Often very poor connections (we were advised to use our Notebook in our cabin with the door open to get better reception), and from time to time the ship left the cover of one satellite before coming to another. We needed to stay in touch with family & business in the UK throughout the cruise but were often frustrated. The exodus of passengers and staff to use the WiFi facilities at the ports was noticeable and this was sometimes free or charged at modest rates. As the majority of passengers nowadays have laptops, notebooks, Ipads etc could not the internet facilities be charged in the ticket price? Most good hotels provide WiFi foc nowadays. And will a better internet facility be installed at the refit? Overall we enjoyed the cruise but there are so many frustrations not least all the queuing and short tempers that then ensued. For a first timer it was an experience. We are glad that we did it and we saw the periphery of South America & some South Pacific Islands that we would never have seen otherwise. Would we do it again? I am afraid not because we found that we lost our independence. Read Less
Sail Date: January 2013
We've just returned from a really wonderful cruise on Arcadia. Yes it was very disappointing that we could not Tender off the Falklands, but the sea was far to rough to attempt a safe transfer and I for one woudn't have trusted ... Read More
We've just returned from a really wonderful cruise on Arcadia. Yes it was very disappointing that we could not Tender off the Falklands, but the sea was far to rough to attempt a safe transfer and I for one woudn't have trusted the sea not to have got worse and those who thought otherwise, must have been crazy. I do think as others have said that P&O are losing sight of the people that keep them in business ie The Passengers!! they should have had time to at least put another Port of call on the Itinerary when Acapulco was withdrawn, as they new well before departure about the trouble. Adonia never went into Argentina either in 2012 and the trouble between UK and Argentina has escalated since, so there was no chance we were going there, so this was purely a Marketing ploy, as clearly many people would have cancelled. The other point the maintenance on the ship, although I know is an ongoing necessity, this time it was like living in a steel works, with constant chipping away at the metal work ( that was very annoying) especially on the promenade deck. The nasty stuff done with, we thought the rest was brilliant Food Entertainment especially the staff were great. I think people expect 5 star but only want to pay 4 star prices, perhaps they should sail with another cruise line, instead of making satisfied customers miserable, with their constant moaning. Neil Oliver Cruise Director who only joined in Sydney was amazing and so much energy, he made the sailaways really special and unmissable. The people on our table were so lovely, as we opted to have a singles table, we weren't sure what to expect. On the whole everyone was extremely pleasant, except for the few. This is the 3rd World cruise I have done with P&O and yes I would do another Read Less
3 Helpful Votes
Sail Date: January 2013
Assuredly a very damning summary - but we disembarked from Arcadia on the completion of this voyage very disappointed at what we had endured for so long. We are not new to cruising, nor are we new to Grand Voyages - but this was our first ... Read More
Assuredly a very damning summary - but we disembarked from Arcadia on the completion of this voyage very disappointed at what we had endured for so long. We are not new to cruising, nor are we new to Grand Voyages - but this was our first experience of Arcadia and of P&O -and it will certainly be our last. Anyone who has booked, or is contemplating booking a 'Grand Voyage' cruise on P&O's Arcadia should very seriously think again. The Cruise : The first half of the cruise from Southampton to Sydney was a nightmare - by the time the ship reached Sydney the morale of the passengers was such that as well as the 600 plus Australian passengers who were desperately glad to be disembarking, the vast majority of those remaining on board would have joined them if they possibly could. Particular details of all that went wrong can be gleaned from the vast number of adverse reviews and comments already on the Internet relating to how passengers on the Arcadia were treated on this voyage. In short, no-one likes feeling that they have been duped, cheated, short changed, commercially exploited and are being treated with dismissive contempt. Moreover, the dismissive contempt continued once back on dry land. Communications with P&O regarding their gross negligence in NOT complying with their own 'Booking Conditions' were replied to 'cut and paste' responses consisting of sequences of platitudes and gibberish totally unrelated to the issues raised IF P&O had fulfilled its contractual obligations and the ship's management had treated passengers as if they were on a Cruise Liner rather than as interlopers on a Cargo Vessel - would we have enjoyed the cruise ? - Definitely not - and here are some of the reasons why : The 'Grand Voyage' : The Arcadia carries well over 2000 passengers - and at any one time 75-80% are on board for only one or occasionally two sectors of the 'Grand Voyage' Arcadia is one of the newer breed of 'Vegas' resort ships designed to provide the mass market with relatively short 'fun' cruises with lots of alcohol,gambling, mindless loud music and very dim lighting in all public areas from 1800hrs onwards, holiday camp/end of pier quality entertainment and singalongs coupled with the provision to gorge for 24hrs a day on mass produced,low quality meals typical of a works canteen or supermarket cafeteria. The so called 'Grand Voyage' was nothing more than four such 'fun' cruises (sectors) strung together. When the first sector was complete everything (menus, entertainment, lecture topics, films etc - even the errors and mis-spellings in the daily entertainment guide were for the most part repeated on each following sector. The 'Ship' ; Consistent with the 'resort ship' model large areas of Arcadia are devoted to revenue generating activities in contrast to the minimal space afforded to non-revenue services addressing the interests and comfort of passengers. eg: the small library with cramped seating for 10, the 30 seat 'cinema' and the ridiculous laundries are 'not fit for purpose'. In contrast the casino,totally unoccupied for most of the day has an enormous floor area housing four card tables, two roulette tables and 65 slot machines and boasts a seating capacity for 112 passengers. Public toilets are small in both space and number, are often 'out of order' and very basically equipped. The buffet restaurant has the ambiance of a motorway cafe with formica topped tables,unset for breakfast and lunch - pick up a tray,plate and cutlery, join the long queue to choose your food and then search for a seat !! Again consistent with the 'resort ship' model all vestiges of past elegance and refinement associated with cruising - particularly on Cunard - and to a lesser extent on P&O - have disappeared from Arcadia and been replaced with pretentious nonsense which fools but few. The most glaring examples relate to evening dining in the main restaurant: To gain access one must adhere to the ship's 'dress codes' - Problems occur when the dress code is 'Smart' - interpreted by P&O as meaning 'gentlemen must wear a jacket' - Hence, males wandering around the decks in trainers, baggy trousers and T-shirts can grab a jacket and gain access unchallenged whilst gentlemen elegantly dressed for dinner in tailored trousers,smart shirt and tie are refused entry! Upon gaining entry you will be presented with a menu adorned with dishes described in mouth-watering language with lots of 'juz' and 'drizzles' which bear little relation to what eventually appears from the kitchen. Set plates are augmented by 'silver service' - consisting of never more than potatoes cooked in a different style from those already on the set plate plus one other,usually overcooked and tepid vegetable. On the topic of food, apart from the general low quality of what is provided in the 'set menu' restaurant, prospective passengers should be aware that many items- particularly fruit, salads and cold meats and seafood - displayed in the 'buffet restaurant' are often well past their 'sell by' date - photographs of heaps of sweating, rotten bananas, pears etc are available on request. Also on view in the buffet from 3.00am onward would be tray after tray of pre-cooked fried eggs left to rubberise until being reheated when the restaurant opens!!! I could go on and on but .....!!! Read Less
Sail Date: March 2012
Firstly may i say we are easy going people and do not expect the best in everything.We embarked in Melbourne and found that the Flight co-ordinator who was also doing the embarking proceedure had taken my photo on the incorrect pasport so ... Read More
Firstly may i say we are easy going people and do not expect the best in everything.We embarked in Melbourne and found that the Flight co-ordinator who was also doing the embarking proceedure had taken my photo on the incorrect pasport so after about 30 more minutes we boarded the ship.On arrival to our room i inserted the card to find someone else in our room,we were in touch with the persers desk and we were given another room. The interior of the ship is clean and different decor to other ships i have sailed. Meals in the buffet were just ok and mostly warm only.The dining room was much better but not as good as we previously have had on some other lines.Buffet breakfast was repeated every day with no variation and was very boring.No fresh milk was available the entire time we were on the cruise so long life milk was the only option including the coffee shop. Our room was kept very clean and no complaints in this area. A lot of disgruntled passengers on the ship who have been on since the start of the cruise.English while speaking to the crew was strange as many only knew basic words and they mostly spoke to each other in there native language. Disembarking was trouble again for us as we had transfers booked from the ship to Perth airport but when we asked why we didnt have tickets delivered to our room (once again the flight co-ordinator)she said they were not booked even though we checked 2 days prior and were told we were booked. We were also told there was no shuttles availabe and she could not do anything for us.We luckily have a daughter in perth so we had to get her to come and get us from the ship and take us to the airport as we only had 2 hours from debarking and catching our flight home. After all our debarkle we got to the airport on time for our jurney home. Would i ever cruise P&O UK again the answer is NO. Read Less
Sail Date: February 2012
I joined Arcadia in Singpore for a very relaxing cruise through Asia visiting Sihanoukville, Bangkok, Phu My, Ha Long Bay, Hong Kong, Shanghai, Beijing, Nagasaki, Osaka, Rabaul, Cairns, Brisbane and Sydney. Overall it was an excellent ... Read More
I joined Arcadia in Singpore for a very relaxing cruise through Asia visiting Sihanoukville, Bangkok, Phu My, Ha Long Bay, Hong Kong, Shanghai, Beijing, Nagasaki, Osaka, Rabaul, Cairns, Brisbane and Sydney. Overall it was an excellent cruise with some fantastic ports and excellent weather. I really did enjoy the cruise and found it very relaxing and entertaining. It had that laid back type of atmosphere onboard opposed to the fast paced mood of short cruises. Public Rooms - were all clean and well presented. Allot of the lounges and bars were spacious and it was very easy to find a place to sit down and relax and do whatever you wanted to do. Cabin - I had a balcony cabin on A deck which was clean and well presented. There was a little cosmetic wear and tear in the bathroom and on the walls, but there was no more wear and tear than you would find in a standard land based hotel. The cabin is excellent for a ship. It in no way compares to a 5 star hotel and if you wanted to compare it to a land based hotel you would be looking at around a 3 star + hotel. Dining/Food - Food is always subjective to the individual and what they like to eat. What I found on Arcadia was that the food served was far superior to any land based fast food chain like McDonalds, KFC, the average hamburger store, RSL/bowling club type food. If you have eaten at some place more upmarket then you will find the food on Arcadia does not compare to that. I found the Neptune Grill for burgers, hotdogs and fast food outstanding during the day and probably the best for day food on the ship. The Belvedere Buffet Restaurant was great for cold meats and salads but for lunch it was the slops line. Breakfast in the Belvedere was excellent as was Dinner. The Meridian Dining Room was always great and my selection always med with my satisfaction. As said above the food was much better than average land based places but not as good as the more up market places. In the 10 years I have been cruising with P&O the food standard has dropped considerably since the Carnival merger. Entertainment - This was excellent and the Headliners Theatre group always impress. The entertainment was run by a great Cruise Director and team who were very energetic and involved with the passengers. We had random guest entertainers to varied tastes on board. If you liked their style and genre then they were great. If the performer does something that your not interested in then obviously there is no point seeing them as you wont like it. Ship/Facilities - Arcadia is showing a bit of wear and tear. Whilst the public rooms that I described above are acceptable there are some small things that do pose a problem. 1. None of the whirlpool spas/jacuzzi's work at all. None of them blow any bubbles or have any jet pressure. They just dont work. 2. The pools are not being heated to a comfortable level. The Neptune Pool (the covered pool) is not heated due to it being under a closing roof and causing too much humidity when the weather is bad. Unfortnately the pool is unusable in cold climates. 3. Some of the decking is coming apart as well as some areas around the ship have leaks. There are pot holes in some of the carpet from the leaks. It is obvious that there are areas of the ship that need attention. It is not bad enough to ruin a holiday, but the lack of maintenance speaks volumes about the attitude of the management and their upkeep of the ship. Read Less
2 Helpful Votes
Sail Date: January 2012
I agree with all that 'graham 100' has said about his leg to Dubai. To start with the boarding organisation in Southampton was chaotic. The cabin was very clean and tidy - we had a good steward in Peter. The TV was about a ... Read More
I agree with all that 'graham 100' has said about his leg to Dubai. To start with the boarding organisation in Southampton was chaotic. The cabin was very clean and tidy - we had a good steward in Peter. The TV was about a 15" flatscreen which was pathetically poor together with the service it gave. The ship and decor could have done with some attention but overall it was satisfactory. The food in the Main restaurant was very inconsistent ranging from good to inedible. The Belverdere had fresher food but limited choice. We have cruised on Arcadia before and the food standards were much higher. Generally speaking the restaurant service was not good - the waiters were poorly trained and rarely smiled. Their supervision was almost non-existent. The drinks were fairly priced and the bar service was good. The Captain's 'Cocktail Party' was held in the enclosed swimming pool which was highly inappropriate/too small. The free wines were awful/undrinkable and we opted for a g and t. We had a glimpse of the Captain when he said a few words which was more than some experienced. We didn't bother to subject ourselves to the second 'party'. The elusive Captain was spotted twice when most of the passengers were on excursions! His officers were also rarely seen. The excursion programme was mostly a disaster according to most we spoke to. We had two 50% refunds because the excursions were disastrous. The guy that gave the pre-excursion talks was partly to blame because his information/photos were years out of date. The coaches used in Aqaba and Egypt were old and dirty - something P&O should have checked. There were some good speakers but some should never been allowed on board. The entertainment provided was mixed with a few good acts but mostly they were ruined by poor direction/sound control. The regular group The Headliners (Headbangers)danced quite well but their singing was dreadful. P&O's cost cutting I suspect was mostly to blame for this average and disappointing cruise. P&O are not the only cruise line that is falling into the same trap probably promoted by accountants! Read Less
1 Helpful Vote
Sail Date: March 2011
Embarkation in Southampton was good it took less than one hour to get on board the ship. the initial observation of the vessel was good large bars and lounges and plenty of deck space. The balcony cabin was fine , bathroom was large ... Read More
Embarkation in Southampton was good it took less than one hour to get on board the ship. the initial observation of the vessel was good large bars and lounges and plenty of deck space. The balcony cabin was fine , bathroom was large and seemed fine. But after 3 days all this changed. the toilet kept on breaking down 10 times on the whole journey 3 times spilling water and raw sewage onto the bathroom floor.Each time when we complaint the problem was fixed so we thought but again and again it happened.We asked to be moved on 3 occasions but the request was totally ignored. the Headliner shows were great the best we have seen on a cruise ship for a long while.but otherwise the daily entertainment was to say mediocre the cruise director was never to be found and the cruise staff are very badly trained. Food in the Belvedere leaves a lot to be desired, always cold and very little variety. Our waiters in the main dining room were fine and the food was of good quality. Food in the Rhodes is excellent well worth the extra cover charge. The screening room must be the joke of the century, 30 seats for a ship with 2000 passengers.Would we ever go again on this vessel NO WAY. Read Less
3 Helpful Votes
Sail Date: February 2011
Embarked Arcadia Ship Southampton 5th January 2011. for World Cruise lasting 84 days. No problems with embarkment, from arrival to embarkment 45minutes.I dont want to bore you with loads of text, so i will let you know what we thought was ... Read More
Embarked Arcadia Ship Southampton 5th January 2011. for World Cruise lasting 84 days. No problems with embarkment, from arrival to embarkment 45minutes.I dont want to bore you with loads of text, so i will let you know what we thought was good and what was disappointing for us.Please dont get me wrong when you read our disappointments, as we really enjoyed ourselves, however, it is just a shame that they cant get some of the easy and simple things right!! Majority of time thoroughly enjoyed, and i myself was fed up of the moaners and groaners on the cruise.... but i really would like people who are interested to know!My first disappointment was the size of the so called `Suite`,( AD Category Aft )having paid 40,000 sterling for suite accommodation, (for this trip of a lifetime!) we were shown to a little larger than average double bedroom. I always thought that a suite provided you with a bedroom, and some sort of separate sitting area, but this wasnt the case. Dont be fooled by the video or 360o views of rooms. (they look twice the size in pics and video`s). There was a small sofa, and table but they touched the bed, so we had to ask for the chairs to be removed so we had some space. Wish i had paid half this price and had a normal balcony room, which were only slightly smaller.We had to request that our balcony be painted, most of the balcony area was full of rust, with regular leaking water from outside pipes.Having said this, they did paint it when brought to their attention.If you didnt fancy dressing up to go to Main Restaurant (which you can imagine happened for us, during 84 nights)it it was off to the Belvedere. Food in Belvedere (Main Buffet Cafe Grill) was of good quality, however, in the evening it was extremely limited, ( plentiful at breakfast and lunch) just one counter open. (similar to school dinners lol) So if you didnt like the themed menu (which was very restrictive) ie. Pasta one night, Curry another, seafood another, but only one theme per night, you would have to go back and order room service, which again was very limited and most of the dishes on the room service menu, were chargeable, can you believe that!!!!! Because I couldnt! after paying 500.00 per night!Entertainment: Almost non- existent in the day. I think we seen the Cruise Director 4 times in the whole cruise???? Very Poor. (Considering we had so many sea days, travelling one ocean to another)A couple of good Acts during the night in the Palladium. Few and Far between. And in 84 days we had approx 3 days where they provided some sort of entertainment around the outdoor Aquarius pool, The bar, service and cabin staff were excellent, always friendly and accommodating. Ports of Call where great and tours were well organised! Staff were extremely friendly!!!But overall had a great time visiting many beautiful countries and Islands. Although, we may think of booking with P&O again, they wouldnt be my first choice and we wont be rushing..... id rather go with other liners who are not so penny pinching!!! Read Less
Arcadia Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 3.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

Find a Cruise

Email me when prices drop