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20 Helpful Votes
Sail Date: May 2019
Arcadia is an Adult only ship which suits me. Took my mum and a friend and we shared an inside cabin which was larger than many inside ones. Embarkation and disembarkation went very smoothly, very little queuing. This was our 1st time on ... Read More
Arcadia is an Adult only ship which suits me. Took my mum and a friend and we shared an inside cabin which was larger than many inside ones. Embarkation and disembarkation went very smoothly, very little queuing. This was our 1st time on Arcadia and I was very pleasantly surprised. She is a lovely mid sized ship and easy to navigate round. I was worried initially after reading some of the reviews but I can honestly say that this was the nicest ship I have sailed on with P&O. We had no problems which affected us. If I wanted to be really picky, then some of the lifts were out of use and some of the ladies toilets were also out of order, but there were plenty others around the ship to use. The food was plentiful and tastefully served in the Meridian restaurant, our waiters were very good and attentive. Arcadia has a wonderful 3 tier theatre with comfortable seating and the Headliners entertainment team were the best I have seen on any P&O ship yet. We have another cruise booked on this ship in December and can't wait. Oh and also went through the Bay of Biscay which I always dread and for the 1st time EVER, never felt any movement and didn't have to wear my sea bands. One very happy passenger! Read Less
8 Helpful Votes
Sail Date: January 2019
Decided to do the world as a ‘Well Why Not’ and wasn’t disappointed generally. Arcadia is a very stable ship in adverse weather conditions. Cabins were very comfortable, although a tad tired/well worn. Meals in Meridian Restaurant ... Read More
Decided to do the world as a ‘Well Why Not’ and wasn’t disappointed generally. Arcadia is a very stable ship in adverse weather conditions. Cabins were very comfortable, although a tad tired/well worn. Meals in Meridian Restaurant were excellent, think there was only one dish I disliked and that was me, not the restaurant’s choice. The Sindhu is totally delicious. Entertainment was very mixed. Mark Labett (The Chase) was particularly good as were the many talks by naturalist Nigel Marven. So many to chose from. The Headliners in my opinion weren’t up to much as the female lead singers always shouted rather than sang. The Runaround Kids were excellent just a pity they have a silly name. Too many jugglers and mind reader type acts, once is enough! Entertainment Manager Emma was very personable, the same could not be said of her counterpart when Emma was on leave. The excursions team were superb especially Sam and the ladies, the 2nd man wasn’t in the same way, not overly helpful or friendly. Sam’s port talks were quite outstanding. Most staff on board were courteous, very friendly and helpful particularly Manuel in Meridian and Elinore in Piano bar. My only complaint really was the coffee. That in the buffet was quite disgusting and undrinkable which meant I spent an absolute fortune on Costa cards/coffee. Dependant on the barista really whether a good or poor cup was dispensed. The quality was not consistent. Great room for improvement and a poor show that you can’t get a decent drink without having to pay for it - beverages I mean AND the fact you have to pay for water which is deplorable. Need water to live! As I have already said, the trip all in all was amazing but a bit of tweaking required. Read Less
5 Helpful Votes
Sail Date: December 2018
The last time we went on Arcadia was before her refit so was pleasantly surprised when we saw her again and saw how sympathetically P&O had done the refurbishment. The ship always flowed naturally and even with the insertion of new ... Read More
The last time we went on Arcadia was before her refit so was pleasantly surprised when we saw her again and saw how sympathetically P&O had done the refurbishment. The ship always flowed naturally and even with the insertion of new rooms and a longer Rising Sun Pub which was always packaged. We had a deluxe balcony cabin which had also been refurbished and was nice. The only fault we have is the air conditioning which you can only switch higher or lower and not turn off completely. We had second seating for dining and a table for two which we prefer and had lovely waiters who couldn't do enough for you and there was always something on the menu you could have. The Headliners shows were the best on this ship to any that we have seen before. And this troop was superb. The other entertainment brought on where really hit & miss and only the Basetones and Bruce Parker were to my liking. There's was always something going on throughout the day and if you wanted something to do, there was always something there. Our ports of call were good and a couple we had not been to before. Read Less
2 Helpful Votes
Sail Date: November 2018
Fancied a short cruise, not been to the two places the Ship was calling at. Zeebrugge for Bruge or the Menin Gate. Amsterdam. Chose the Menin Gate and Tyne Cot Cemetery. Very very moving to see so many Grave Stones,puts life into ... Read More
Fancied a short cruise, not been to the two places the Ship was calling at. Zeebrugge for Bruge or the Menin Gate. Amsterdam. Chose the Menin Gate and Tyne Cot Cemetery. Very very moving to see so many Grave Stones,puts life into perspective. Due to high winds the Ship couldn’t dock at Amsterdam. Captain decided to call at Cherbourg. Not a great place to call at, but at short notice it was ok. The Ship was emaculate, there was always a member of Staff cleaning the toilets and surrounding areas. We chose the 8.45 evening sitting. Choice of Menue was first Class and of good quality. Staff very attentive. Good choice of food for breakfast. Now for the entertainment. Superb, I believe as good as any West End Show. In particular Mr Pinkertons Clock Circus. The Costumes, the special effects, outstanding. Singing world class. In fact the Show was that good the theatre gave the performers a standing ovation. Gary Barlow look alike so good he had the women up dancing Read Less
2 Helpful Votes
Sail Date: May 2018
We chose this cruise as my mum isn’t very mobile and we didn’t plan to do excursions. Our mini suite was very large and well presented. Our cabin was kept pristine by Javier. The food in all areas was really good and the wine ... Read More
We chose this cruise as my mum isn’t very mobile and we didn’t plan to do excursions. Our mini suite was very large and well presented. Our cabin was kept pristine by Javier. The food in all areas was really good and the wine was . We had a number of extras. I had a hair pamper day which was really good value for money. We also had a spa day and as it was a day we were in port we had it all to ourselves, which was rather nice. There was various entertainments every day and you would find it hard to say there wasn’t something for everyone, from bingo and quizzes to plays and musicals. My mum isn’t very good in her pins and the staff in all areas couldn’t have been more attentive and helpful. I wouldn’t hesitate to book with P&O again. Thank you to all. Read Less
14 Helpful Votes
Sail Date: November 2017
First trip with P&O after 20+ cruises with other providers. The ship had just been refurbished and it showed. Really good job. I will say upfront that they got everything right with this cruise, from boarding to disembarkation. See ... Read More
First trip with P&O after 20+ cruises with other providers. The ship had just been refurbished and it showed. Really good job. I will say upfront that they got everything right with this cruise, from boarding to disembarkation. See my ratings below. The only complaints would be small personal niggles, which cannot really be put down to P&O. So everything was not perfect, but everyone has different tastes/standards. For instance, our table waiter at dinner was slow, but he was polite and still did a good job. In the scheme of things an extra 10/15 minutes at the table is not the end of the world. Standards of entertainment were excellent, even though not all artists were our cup of tea. They were all very professional, which cannot be said of some other cruise lines. Choice of entertainment throughout the day was huge and, again, if you wanted to complain, you would have to say that their was too much and you couldn't fit it all in. This was a 24 day cruise with a lot of sea days. Suits some but not others, but it is your choice when you book, so how do people justify complaining about this (some did!!). Similarly, products throughout the ship, including trips & internet, were quite expensive, but aren't they always? If you can get this cruise at the right price it is tremendous value. My one stand out comment would be the excellent choice and standard of food throughout the ship. Coupled with the Arcadia being an Adults Only ship, this celebration of my wife's 65th Birthday could not have gone better. Read Less
14 Helpful Votes
Sail Date: November 2017
Just got back from Arcadia’s first cruise after her refit. Everything was as you would expect apart from a few little niggles Cabin clean and tidy Celeste was a great cabin steward, unobtrusive but efficient. Food was standard ... Read More
Just got back from Arcadia’s first cruise after her refit. Everything was as you would expect apart from a few little niggles Cabin clean and tidy Celeste was a great cabin steward, unobtrusive but efficient. Food was standard P&O fare good but not over fussy, waiters all friendly and helpful Only niggle on the food was their decision to mash up the Stilton on the second night so the crust was served without any cheese. Didn’t make sense to me. Drinks were reasonable. Wine list very extensive. Those we tried were excellent. Heard some people being refused certain spirit brands on the menu not in stock. I was refused tanqery gin as it was out of stock. I guess this will be resolved by next cruise. All new carpets looked great the refit has improved the ship. Still some water coming through the ceilings in some P.O. lick areas and a couple of lifts not working. But to be honest we’ve seen that on lots of other ships. All in all great cruise pity we couldn’t afford more time off work for a longer cruise. We will no doubt cruise on her again Read Less
10 Helpful Votes
Sail Date: September 2017
Beautiful ship, excellent service from all the staff, food excellent and plenty of it, outstanding from start to finish, will be cruising with Acadia again, I travelled with my disabled parents and the staff were always ready to help, the ... Read More
Beautiful ship, excellent service from all the staff, food excellent and plenty of it, outstanding from start to finish, will be cruising with Acadia again, I travelled with my disabled parents and the staff were always ready to help, the ports we stopped off at were within a short walk from the ship in dock to the shop's and scenery, embarkation was easy and quick, suitcases were delivered to cabin, very relaxing and enjoyable cruise, my parents had disabled cabin with balcony and everything was there that was needed, good selection of shops on board but we did find them a bit expensive, a variety of bars with music and entertainment to suit all, I loved the glass lifts where you could see the sea as you go up and down, the palladiam theatre is worth a visit for entertainment, was sorry when the cruise came to an end, well done Acadia and a big thank you Read Less
11 Helpful Votes
Sail Date: August 2017
First time in the Arcadia and it was absolutely first class. The entertainment in the Palladium was second to none and as good as any London West End Show. Evening dinner was very good although there could have been a better choice in the ... Read More
First time in the Arcadia and it was absolutely first class. The entertainment in the Palladium was second to none and as good as any London West End Show. Evening dinner was very good although there could have been a better choice in the buffet. I can only imagine the negative reviewers were probably too fussy. This was the best cruise we have ever been on and just right for an adult cruise. There was no smut at all at any of the entertainements. The trips were well organised and daytime entertainement very good. I did feel that there could have been more shops and the goods in the shops were very expensive. Some of the grade of clothing could just as well have been bought at Primark. Clothing was unnecessarily expensive. It was very easy to get round the ship which is medium size. I would certainly go on the Arcadia again. Read Less
13 Helpful Votes
Sail Date: March 2017
We hadn't cruised before but the idea of the Asia cruise with a tour of the Golden Triangle really appealed to us. We weren't disappointed with any part of the holiday, we saw so many places we would probably never visit on a ... Read More
We hadn't cruised before but the idea of the Asia cruise with a tour of the Golden Triangle really appealed to us. We weren't disappointed with any part of the holiday, we saw so many places we would probably never visit on a holiday, Vietnam in particular. The Arcadia was a lovely ship, not too big, we had always dreaded being on a huge "block of flats" type ship and this was perfect. The entertainment provided was in general excellent with a couple of shows which didn't appeal to us but as the saying goes "you can't please all the people all the time" :) The the entertainment staff were lovely, friendly and multi talented, one of them even led the Spanish lessons. We opted for Freedom dining as we didn't want to be regimented by what time we were to dine and it was a wise choice as there were days we didn't get back on board till close to the first sitting and the later sitting was too late for us. The food was always outstanding and the service was good without being overbearing. Our cabin, a deluxe balcony, was great and our cabin Steward was so hardworking and helpful, even giving us tips for time ashore and where to eat and shop. Some people (long seasoned cruisers) complained about the ship saying it was due a refit but apart from some cosmetic wear and tear we thought she was in good shape. Overall this was a great trip and as we said rounded off by the week in India, we would definitely book a P&O cruise again! Read Less
7 Helpful Votes
Sail Date: September 2016
We embarked on P&O Arcadia on the 11th September 2016 at the Ocean Terminal in Southampton on a transatlantic cruise to New York and the Eastern Seaboard including Canada. It was one more destination ticked off our Bucket List. We had ... Read More
We embarked on P&O Arcadia on the 11th September 2016 at the Ocean Terminal in Southampton on a transatlantic cruise to New York and the Eastern Seaboard including Canada. It was one more destination ticked off our Bucket List. We had stayed at the Hilton at the Ageas Bowl, which is very nice, the night before where we left our car, and got a taxi to the port. Embarkation in Southampton was efficient and we were on board by 2:00 pm. Our bags appeared outside our cabin on C deck at 3:30 pm. The inside cabin was clean but wardrobe space was a little inadequate for a 24 night cruise. We set sail across the Atlantic and the weather was not too bad for the time of year and we arrived in New York at 11:16 am but it was not until 4:00 pm that we cleared customs and walked up to Times Square. We returned at 6:00 pm and took the night time tour up the Empire State Building which was brilliant and then we went to the Brooklyn Bridge and finally Times Square which was still very busy at 11:30 pm when we returned to the ship. The second day we went on a 3 sights tour by coach which was disappointing as the traffic was grid locked and it rained. We managed to see Fifth Avenue, Macys and the 9/11 Memorial. The coach pick up points were changed at each point and caused confusion and time delays which meant we were late going to Central Park and half the Coach group was dropped off at the ship before continuing. I tried to talk to the Tours Desk on the ship about the shambles but I was dismissed with a wave of the hand and told to ‘put it in writing’, extremely rude and unhelpful. The next stop was Newport, Rhode Island where we went ashore by tender and just walked about Newport which is a pretty town. Next was Boston where we did the Freedom Trail Walk and visited the Quincy Market. We thoroughly enjoyed Boston. It is a wonderful mix of new and old areas. Portland was next where we did our own thing. Very quiet but a nice port of call. Next was St Johns, New Brunswick where it absolutely chucked it down so we walked along the front to a shopping centre, had coffee and walked back. Next was Halifax where we berthed in the industrial port and got shuttle buses to where we should have docked at Pier 22. But the shuttle bus would only go to Pier 23 which presented a small problem to those of limited mobility. The Boardwalk at Halifax is a lovely walk and we enjoyed a quiet day strolling along and enjoying the town. The next port of call was Quebec where again we were berthed in the industrial area and not the Cruise Terminal which meant the walking tours of which we participated took and extra 20 minutes to reach the city. The tour guide confirmed that all her paperwork showed we should have been at the Cruise Terminal but we were usurped by Celebrity Summit. Quebec is a fabulous city and we enjoyed it immensely and spent the second day doing our own thing. The final stop was Sydney, Nova Scotia where we went ashore by tender. Celebrity Summit was berthed at the cruise terminal even though the Harbour schedule showed Arcadia should be berthed. I assume Celebrity paid more money. The return trip by tender was lively as the wind had got up and caused quite a swell. Sydney is very run down and in hindsight it would have been wise to do a tour but once again we did our own thing which wasn’t up to much. Our trip back across the Atlantic was a little rough but we have had worse. Unfortunately we were late arriving in Southampton due to a combination of the weather and a problem (not specified) in the engine room. This meant we did not disembark until noon being one of the last groups to disembark. The ship is well maintained and it was very clean and well looked after. The waiters, Bar Staff and Cabin Steward worked tirelessly and were friendly and helpful. We had Freedom Dining in the Upper Meridian Restaurant. Service was very slow at times although the food was good and hot. We did not use the specialist restaurants but we did use the Belvedere Buffet Restaurant for breakfast and the occasional lunch and we found it to be very good but with less selection at lunch than we have been used to on previous P&O ships. The Reception Desk was not very helpful and appeared to be under instruction to protect the company from the passenger and offer as little information as possible. This was commented upon by a number of people we talked to on board. The Tours desk is there to sell tours. They are completely disinterested in any feedback and at times were extremely rude. P&O must address this concern as it is driving customers away. The entertainment by the Headliners was as good as usual and the visiting acts were all very good and we very much enjoyed the entertainment. P&O have changed the way they charge for Wi-Fi access from cost per number of minutes to cost per 24 hours. This ranged between £7.75 for basic access to £24.95 for all the bells and whistles. There was much complaining on board about this change. I have never seen so many Tablets and Smart Phones in use on a cruise before. This was our first cruise to the Eastern Seaboard of North America and our seventh cruise with P&O. We thoroughly enjoyed the cruise and would recommend it although every time we travel with P&O we see more evidence of cost cutting. Read Less
10 Helpful Votes
Sail Date: July 2016
Fabulous cruise. Service and food was great. Great entertainment. 1. They need to sort out spaces for wheel chair people and mobile scooters, to sit in the theatre, as they blocked the emergency exit most nights on the right hand side. ... Read More
Fabulous cruise. Service and food was great. Great entertainment. 1. They need to sort out spaces for wheel chair people and mobile scooters, to sit in the theatre, as they blocked the emergency exit most nights on the right hand side. No one around to check these not blocked. 2. We booked the gondola ride, it said 15 mins walk to gondola station. That ok if able bodied. I have a bad hip and use a walking stick. It was half an hour walk in 90 deg temps. There was NO mention of five bridges With steps each side, to go over. Gondola ride was good, except a little shorter than stated. Ours was 23 mins that was with 3 mins waiting to dock. Went to St Marks square in our free time on the trip, lovely. Then my leg and ankle began to swell, I felt unwell and we decided to come back early. We had to pay again (£8-00) each as we're not on the allotted trip time back. Although we think we had paid in the trip money and should have been allowed. Got back to the area of drop off to find another 25 min walk for me to the ship. No shuttle busses this time. I felt so angry none of this was stated for non able bodied walkers. Especially the steps on the bridges. I complained on board as had a lot of other people, they were not interested, said if they state all that nobody will go on trip. Better to know the truth. It was the one trip we looked forward to. 3. Hvar, our friends got of, and went into town but soon returned, everywhere said we don't take euros. Dubrovnik was fine most places did. 4. We had S009 right on top of the Sun deck. Fabulous balcony room. Sun everyday. Perfect steward Paul. So helpful when I had to see the Dr for my leg. Never got a sunbed. Had to b there by 8 am at pool. We sat on our balcony. Overall a fab trip. Read Less
4 Helpful Votes
Sail Date: May 2016
We chose this cruise as we wanted to return to Norway, see the Art Deco town of Alesund & try Arcadia. The trip was excellent. There were no queues for embarkation when we arrived (2.20) and were on the ship within 10 minutes. The ... Read More
We chose this cruise as we wanted to return to Norway, see the Art Deco town of Alesund & try Arcadia. The trip was excellent. There were no queues for embarkation when we arrived (2.20) and were on the ship within 10 minutes. The ship has recently been re-furbished and has an elegant feel. The three-tired theatre is particularly impressive and there are plenty of places to sit, drink and relax . Like Aurora, Arcadia has a skydome - so plenty of swimming opportunities if you don't want to use the main outside pool. The theatre company's shows were very good and we particularly liked the classical guitarist. Jacqui Scoot - a singer- had a good choice of programme - but we only went once, as the amplification was so loud it spoilt her excellent voice.Again the 2 female violinist amplification was too much and I wondered if they could play anything other than fast, loud music? However I'm sure that others will have enjoyed them.-Commentating on entertainment is probably a mine-field, as it is so much a persons individual preferences. We chose freedom dining (having done both previously) However this time it didn't seem to work as smoothly. On a couple of occasions there was a 15 minute queue before another 15 minute wait for a table ( & that wasn't waiting for a table for 2 - of which there are many more now) Staff were most apologetic and once in, the choice of menu was good, staff pleasant & attentive (they always seem to know when water/wine glasses are ready to be re-filed), we were neer rushed and vegetables were always hot - rather than luke warm (which we had on Queen Mary 2) We also tried Ocean Grill and Sindhu (2 speciality restaurants) - worth paying the cover charge. Delicious food, in lovely surroundings. As we had been on a previous cruise to Norway, we often went off the ship, exploring & doing our own thing. However would recommend the following:-(1) The Rauma Railway from Andalnes. This trip is 3 hours & goes one way on the train & the other by coach, so giving you the opportunity to stop and take photos of the magnificent scenery. We preferred this to the Flam railway. (2)The Flor & Fjaere garden (from Stavanger) A gardener's delight and you do need to go on an organised trip here if your departure time is before 6pm. See trip advisor for my detailed write up of all the ports visited. I think the only way to see the fjords really is by cruising and as we were ahead of our timing near Hellyst, the captain took us on an extra journey in the Geiranger fjord and turned the ship completely round so that passengers did not have to charge from one side of the ship to the other for photos of the various waterfalls. This was a treat, with clear blue skies, temperatures of 23 degrees and stricking scenery. Other very scenic trips include going to Mountt Dalsnibba; taking the venicular or cable car in Bergen and the Birksdal Glacier. Disembarkation was efficent & timings were kept to. Altogether and excellent holiday & we might even go again to Norway some time. Now looking forward to part of a world cruise segment next February on Aurora. Read Less
Sail Date: March 2016
Cruised from Sydney to San Franciso segment of a World Cruise. Mainly English and Aussies on board. No children on this ship. Entertainment was wonderful, the ballroom dancer instructors were the highlight of our sea days aboard the ... Read More
Cruised from Sydney to San Franciso segment of a World Cruise. Mainly English and Aussies on board. No children on this ship. Entertainment was wonderful, the ballroom dancer instructors were the highlight of our sea days aboard the Arcadia. Mainly retired people on board - I guess you need to be retired to have this much time available for a holiday! We met a couple who did a world cruise every year on the Arcadia, and they were just as excited each embarcation! A highlight of our trip was walking on the Great Wall of China; an amazing construction. We also visited Papua New Guinea, Manilla, Hong, Kong, Nagasaki and Osaka as well as 2 stops in Honolulu. We were extremely fortunate with good weather - we had rain on only one day. There was plenty to do on board and we met delightful people who we still email. Recommended! Read Less
11 Helpful Votes
Sail Date: November 2015
We didn't know what to expect as this was our first cruise. Southampton: Embarkation was brilliantly organised CPS (Cruise Parking service) Attendants took our cases from the boot, next time we saw them was in our cabin so for ... Read More
We didn't know what to expect as this was our first cruise. Southampton: Embarkation was brilliantly organised CPS (Cruise Parking service) Attendants took our cases from the boot, next time we saw them was in our cabin so for us more relaxing then flying. Disembarking: I was a bit worried but needn't have been, as we got a note in the cabin telling us what to do on the day. We took our own case's off the ship, left at 8:00pm and nothing was to much trouble for anyone. Once down we got a trolley, collected our car keys and we was off home. No Forced Gratuity: Just ask for a form to fill in and some envelopes if you want to give to Steward etc. Reception was very good and not rude, plus there was a long line of people waiting for these forms. Sail away: I didn't enjoy but many did, I went to the last one which was very good so maybe I should have gone to the other's, can only say on the first two I did. Lots of things extra you had to pay for on board, yoga, hydra pool etc. The Chocoholics: For me wasn't worth the money Wine Tasting: For me wasn't worth the money, plus I couldn't understand the lady given the presentation. Photo Package: Which we bought wasn't worth the money But this was our first cruise, and you learn by your mistakes. Cabin: was kept beautifully clean, plenty of coffee, tea, milk biscuits etc. Plus I loved my little chocolate on my pillow. Lovely white fluffy towels, plus blue pool towels Soap, shampoo, bubble bath etc, shower cap. Shower was excellent plus once you was in your cabin, you couldn't here anyone from the next rooms, still I used earplugs. We gave him his tip early, because I felt so guilty he had to come twice to do our cabin, our room as never been so clean on holiday. Food: Was superb and good in all venues, however Gala night we found the choice of meals not very good. If you want hot milk just ask and they will warm it up for you, and at 10pm you can have hot chocolate, ovaltine etc. Shows: Headliners put some good shows on, Killer Queen was excellent, better then We Will Rock You in London when that was on. Mickey Zany Comedian was so funny, and the three girls they had on Jenny was excellent Duty free: Perfume on the day you could buy 2 bottle 1 half price, spirits 2 bottles for £ 20 Shore Excursions: Fire Mountain was Excellent, but the others Lisbon have a good read up and you can do this quite easy yourself, Hop On Hop Of Bus is good and shows you more then the tour. I can't understand some people's comments about the Arcadia or P and O, and it makes me wonder why they come back on the same ship or use the same company for that matter. All in all we had a great experience, and booked again for next November same ship but with a different Itinerary. Read Less
2 Helpful Votes
Sail Date: July 2015
Have just come back from our first P&O cruise, it was an adult only trip. Was a nice ship, cabin was lovely, Joe looked after us well. first night was good menu was good staff very nice we had freedom dinning , next day was a sea day ... Read More
Have just come back from our first P&O cruise, it was an adult only trip. Was a nice ship, cabin was lovely, Joe looked after us well. first night was good menu was good staff very nice we had freedom dinning , next day was a sea day and we had a force 8-9 gale, all day and all night not nice but then the next morning and rest of cruise nice and smooth. Really enjoyed it, breakfast in the Meridian was always good lunch up the top self service so much choice. The shows were very good, Roy Walker was on the second week and was so funny, headliners put some good shows on. Acts around the ship were ok but Perry Grant was so funny , you always knew if the was a crowd it was Perry. We only did two trips St Petersburg was amazing, guide so good and then we did Yepes guide was good to. Other ports we just got off got the Hop on hop off busses in Oslo and Stockholm they were good , Tallin just walked in and the old town so lovely. Enjoyed the cruise very much, there were a lot of older people on board and a few snobby we only do P&O people who looked at you strange when you said you had done other company's ha ha but over all very good enjoyed it. Read Less
2 Helpful Votes
Sail Date: June 2015
Our first trip on Arcadia. We are seasoned cruisers, and we were very impressed with every aspect of the ship. We enjoyed the layout, food and entertainment very much. The cleanliness onboard was excellent and the staff warm and ... Read More
Our first trip on Arcadia. We are seasoned cruisers, and we were very impressed with every aspect of the ship. We enjoyed the layout, food and entertainment very much. The cleanliness onboard was excellent and the staff warm and friendly. We visited Amsterdam, Zeebruger and Guernsey. Although the weather was not great, there was much to see as we had not visited these places before. The boarding of the tender was a bit hair raising due to the swell in Guernsey but the staff handled it all very well. The initial embarking and disembarking went very smoothly with minimum fuss. We thought we may encounter Hen and Stag parties as it was a short trip, but there was no evidence of such like, just a broad age group relaxing and having fun. Read Less
Sail Date: December 2014
Meridian Dining Room We thought the dining room was very noisy, the noise might be made worse because of the large open area in the floor between the upper and lower levels The Grill Excellent food and staff, and a very relaxing ... Read More
Meridian Dining Room We thought the dining room was very noisy, the noise might be made worse because of the large open area in the floor between the upper and lower levels The Grill Excellent food and staff, and a very relaxing atmosphere East We thought the lighting was a little bright but the food and staff were excellent Shore Excursions Most of the excursions went smoothly apart from Oslo; we had pre-booked and paid for two excursions, one in the morning and one in the afternoon. At the time of booking there was two hours between the return of the first excursion and the start of the second. We boarded the ship our tickets had been already delivered to our cabin, we immediately noticed the timing of the Oslo excursions had changed; the second excursion was now starting well before the return time of the first. When we queried this with the shore excursions team we were informed that it was Christmas Eve and everything would close early so the timings had been changed. Perhaps when the excursions were organised Christmas Eve should have been taken into consideration; however we did receive a full refund for the second excursion very quickly Cabin B171 Is located at the back of the ship in a quiet position with a very spacious balcony, was very clean and well maintained However one night there was a problem with the plumbing, just as we were going to dinner we noticed that the toilet would not flush so we reported the problem, we were informed that there was problem with the entire rear section of the deck as a pipe had become disconnected and they were working on it. Just after Midnight we returned to our cabin, went in the bathroom and were greeted with an appalling smell, the toilet was overflowing with sewerage; it had been flowing across the floor and going down the floor drain. I immediately pressed the flush, the toilet bowl emptied and the problem stopped. We phoned Housekeeping; they sent two members of their team to sanitise the bathroom. The next day we went down to the Reception and spoke with the Head of Housekeeping and asked him why nobody went round the affected cabins to check if there had been any blow-back problems? We were informed that because the incident happened at night they did not check the cabins because it would disturb the guests. We thought this was a very poorly conceived and flawed policy Conclusion A very likeable and friendly ship   Read Less
Sail Date: August 2014
Well here's a true review of our time aboard the beautiful,elegant Arcadia. Thanks to all the many negative reviews posted previously,you led us to expect the worst,but what we did get was an amazing cruise holiday. From the ... Read More
Well here's a true review of our time aboard the beautiful,elegant Arcadia. Thanks to all the many negative reviews posted previously,you led us to expect the worst,but what we did get was an amazing cruise holiday. From the embarkation,which was professional ,speedy, considering P&O had three ships sailing all at the same time,with the lovely Arcadia in the lead! ...Was really something to behold.What a photo opportunity that was!! .....Our balcony cabin was great,everything we needed,spotlessly clean,only two flights of stairs above most of the amenities.....We were given club dining ,2nd sitting on a table for 6,we were bit apprehensive at first ,dining with strangers,but we need not have worried ,we met the most charming couple,whom we still keep in touch with,it only enriched our holiday even further,so don,t worry ,if it's not a table for 2 .you're given (we saw most of them around us),trust me .WE were the ones enjoying ourselves..... As for the Ship being described as a 'floating nursing home',well all to be said about that is ,how mean spirited of you all . Even wheelchair bound,they were a joy,full of mischief and fun. Inspirational..........Average age on this cruise was 62(going on 22) Loved it! As for the itinerary,well if you get the chance to visit St Petersburg,you wont be disappointed,a wonder to behold ,all those treasures,not to be missed. Take the early morning tours,we did,it was almost empty,so we could have the palaces to ourselves,it gets manic,the later you go..........Stockholm,Helsinki,Copenhagen,all beautiful cities,but very expensive.Skagen & Warnemunde,very pretty.....We highly recommend lovely Arcadia!! Read Less
Sail Date: May 2014
We embarked from Southampton on the Arcadia. It's a great ship - not huge and also no children - although as a result probably an "army" of disability scooters - not really a big problem. Arcadia has recently been refitted - ... Read More
We embarked from Southampton on the Arcadia. It's a great ship - not huge and also no children - although as a result probably an "army" of disability scooters - not really a big problem. Arcadia has recently been refitted - and mostly the ship seemed in very good order. The wooden balcony rails need re-varnishing but other than that all pretty good. The cruise itself was excellent -the ports of call: Zeebrugge, Gdynia /Gdansk, Klaepida, St.Petersburg, Tallinn, Copenhagen. A very good mixed bag with of course the Jewel in the Crown being St. Petersburg (2 full days in port). We used P&O for the tours in Gdynia /Gdansk and Tallinn - both well organised. The Tallinn one was rather short but as my wife is mobility impaired it was termed a "simple" tour - which it was. Also, I would say Tallinn is overrun by cruise-ships and there's very little peace and quiet from the souvenir shops and stalls in the small and quaint old-town. St. Petersburg was brilliant. We had arranged tours ourselves through Allah Tours - a local Russian company. They were superb - no worries about Visas or anything the organisation and the programme for the 2 days was 5-Star including cooked lunches in local restaurants. The ship's progress apart from one short period after Tallinn was marked by superb weather and millpond conditions. Even when the weather was stormy for a few hours only, there was minimal discomfort to passengers. Staff on PO&O are very customer-service focused and we had a superb Butler, and Cabin Stewardess who were well up to standard. Dining in the main Restaurant was good - the menu choices left a little to be desired - I felt maybe P&O were cutting some corners to save cost here. The Head Waiter and Table Waitiers were all excellent and bent over backwards to satisfy my wife's vegetarian needs. The wine-waiter was attentive and well-briefed and provided great personal service. Entertainment. The shows by the Headliners in the Palladium Theatre were excellent, although the staging with far too numerous and disturbing lighting effects (flashing lights, strobes and pyrotechnics) were well over the top and purely for showing off the expensive equipment - they added nothing to the singing and dancing on stage - and in fact detracted from the overall enjoyment (other cruisers agreed). We enjoyed 5 lectures by Pete Finlay on Concorde with a lot of good background information well-researched, humerous and interesting. As usual an overkill of activities by the hard-working Entertainments Director and her staff kept us fully if not over-occupied. One last point. Our Suite on D deck was perfect. Well-equipped and large enough to relax inside and out on our large balcony recliners and armchairs. The daily cleaning and servicing was 5 star, although I must point out the dust on the outside of the ventilator in the bathroom should be cleaned and sanitised every day to prevent germs spreading...P&O should know this. We will be back on P&O and may try a newer ship next time. All in all a great experience..... Read Less
Sail Date: January 2013
We have sailed on the Arcadia twice before (2005 and 2007) so I was looking forward to voyaging on this lovely, child-free ship again. Last January we went on the Ventura and I thought it showed a distinct drop in standards from the ... Read More
We have sailed on the Arcadia twice before (2005 and 2007) so I was looking forward to voyaging on this lovely, child-free ship again. Last January we went on the Ventura and I thought it showed a distinct drop in standards from the P&O cruises we have been used to, but thankfully this was not the case with Arcadia, which is as excellent as ever. After our 6-hour train ride from the North-East down to Southampton we were off to a bad start with the worst embarkation we have ever experienced in 31 cruises. We had to stand and queue for an hour and a half; no seating was provided (apart from plastic chairs placed there for those less able to stand) and no refreshments were available. Instead of the usual "called to board by deck number" it was simply a free for all; we learned later that some people queued for over 2 hours. Not a good first impression for those cruising with P&O for the first time. However, that was our only grumble as the rest of the cruise was excellent. Our balcony cabin, on Deck 6, was spacious, bright, clean and comfortable and was kept immaculate by Grenville, our cabin steward. We had opted to dine on 1st sitting and we shared our table (187) with three other very pleasant couples. The selection and quality of the food was exceptional with decent portion sizes and very quick, efficient service. There was also an extensive range of wines at very reasonable prices.The self-service buffet on deck 9 (Belvedere Buffet) tended to be a bit repetitive in its selection of dishes, but nonetheless the food was tasty and plentiful. As we were at sea for 12 days out of the 18, there was a wide range of daytime activities from craft classes, to dancing, to joining a choir or going to presentations and lectures; this in addition to the usual deck activities such as quoits, shuffle-board or the use of the golf and cricket nets. Evening entertainment tended to be a hit-or-miss affair; the guest performers were very good (a classical soprano, a male singer, a comedy magician, the Macdonald Brothers from X-factor and, on one night only, comedian Tom O'Connor) but the ship's own singers/dancers (Headliners Theatre Company) just put on the same old, same old music theatre excerpts. You know the ones I mean "Guys and Dolls", "West Side Story", "Singing in the Rain" with the cheesy songs and dances. We used to like to go to the Rising Sun pub every evening after the show, where we could take part in the themed quizzes, do a bit of karaoke or just relax and listed to one of the resident bands. The bar waiters were quick, polite and friendly and bar prices were just the same as those you'd find in a typical British pub. Our ports of call were: Tenerife, Recife (Brazil), Salvador de Bahia (Brazil), Rio de Janeiro (Brazil) and disembarking the ship at Montevideo (Uruguay) and getting the ferry across the River Plate to spend a night in Buenos Aires (Argentina). For some people, Rio was the port they were most looking forward to visiting, but when we arrived the cloud was low and you couldn't see the top of Corcovado peak and Christ the Redeemer, although Sugar Loaf Mountain was visible. Luckily we've been to Rio before (for 3 days, in 2001) but it would have been disappointing for first time visitors not to be able to view the main sights. Can't help the weather though. We crossed three major lines of latitude: Tropic of Cancer, Equator and Tropic of Capricorn, and the Arcadia's entertainment team put on a hilarious Line Crossing Ceremony. All in all, we had a fantastic cruise and it was great to be back on board Arcadia again. The ports of call were a bit different (maybe not to everyone's taste) and we met interesting people in unusual places, while clocking over 6,300 nautical miles. Read Less
Sail Date: April 2012
Check in was swift and painless,we arrived at our balcony cabin along with our luggage.We found the cabin to be spacious and in good order and the balcony to be of a good size.We appreciated being able to bring a bottle of gin and brandy ... Read More
Check in was swift and painless,we arrived at our balcony cabin along with our luggage.We found the cabin to be spacious and in good order and the balcony to be of a good size.We appreciated being able to bring a bottle of gin and brandy onboard for pre dinner drinks and a night cap,although the drinks in the bars and wine in the restaraunt were of British pub prices.Our last cruise was with Royal Carribean,their drinks prices were very expensive. Breakfast was taken in the buffet self service restaraunt,the choice was excellent,no complaints from us.Lunch we tended to take by the pool,and dinner in the Meridian silver service restaraunt.The service and choice here was very good and nice to see guests making an effort adhering to the dress code[unlike RCI] We visited the Palladium theatre to see Bobby Crush and watched a few shows by the theatre company all very enjoyable. My favourite was the British sailaway from Cadiz,great fun,well done entertainment team,everyone was up and going for it. The crows nest was agood venue for drinks after the theatre although my husband quite liked the casino, There were alot of elderly people on board,but i say well done to them for making the effort to go on holiday and dressing up so spledidly. All in all it was a very good experience,the only down side was the weather on the last two sea days,I thought it would have been warmer.We would definately use Arcadia again. Read Less
Sail Date: August 2011
SHIP we've been on it before and we like it because its very easy to get around. CABIN excellent position on the ship beside the glass lifts on deck 8,no lift noise at all and in the middle of the ship,everything was in easy ... Read More
SHIP we've been on it before and we like it because its very easy to get around. CABIN excellent position on the ship beside the glass lifts on deck 8,no lift noise at all and in the middle of the ship,everything was in easy reach not far to walk from any of the bars in the evening. STAFF no complaints at all they were all very pleasant,SUSET kept us nice and tidy,MARCO---JAY stopped us from starving and had a laugh with us at the same time,CLAYTONE for keeping our glasses full in the Riseing Sun and remembering our names and drinks after the first night. FOOD plenty to eat and variety in both the Meridian and Belvidere,despite the way some people thought there was going to be a food shortage in the Belvidere at times. ENTERTAINMENT shows were good plenty going on in other bars in the evening,usual quizzes and talks through the day Read Less
Sail Date: August 2011
Having read quite a few poor reviews of Arcadia, we approached her with some misgivings, but an open mind. We were very pleased and surprised with what we found. She has massive open decks on Lido Deck with a lovely Prom Deck that you can ... Read More
Having read quite a few poor reviews of Arcadia, we approached her with some misgivings, but an open mind. We were very pleased and surprised with what we found. She has massive open decks on Lido Deck with a lovely Prom Deck that you can sit on and not be bothered by people jogging or walking. It's wide enough for that. Our cabin was an inside twin in a Queen Config. It wasn't large, but perfectly adequate. Cases all went under the bed. Checkin was simple, we arrived at 1.pm and were on board having lunch at 2.30. That was from driving in. The entertainment on this cruise was truly excellent including the Headliners, Brian Conley etc. Only one very poor comedian spoilt an excellent run, but that didn't matter. Service and food were both excellent. We dined every night in the Meridian and didn't feel it was necessary to try either Arcadian Rhodes or the Orchid. Neither did any of our table for 8. I would definitely sail on Arcadia again. this cruise was truly a delight and the sail down the St Lawrence Seaway is a must, even if it was deja vue for me as I last did in 1969 when I emigrated. Read Less
Sail Date: August 2011
My wife and I took this cruise with her parents who are both in their late 70s. This would be their first sea cruise but they have done many river cruises before. The Arcadia was first rate. Apart from the occasional dodgy ... Read More
My wife and I took this cruise with her parents who are both in their late 70s. This would be their first sea cruise but they have done many river cruises before. The Arcadia was first rate. Apart from the occasional dodgy evening entertainment everything about this ship and her staff was first class. The food was amazing, the service incredible. The cabin maid worked her socks off as did all the cleaning staff. Playing cricket as we crossed the North sea was a pretty unusual experience. The seas were very kind with every day a millpond. We stopped in Oslo, Copenhagen, Stockholm, Helsinki, St Petersburg (2 days), Tallinn, Warnemunde and finally Gothenburg. In all the ports except St Petersburg we just made our way into town and looked around. In St Petersburg we used a local tour company for a 'relaxed' private tour. The only port that I would not return to would be Copenhagen, a bit like Birmingham but with less charm! Everywhere else was very pleasant. Tallinn in particular was very charming if a little crowded. Read Less
Arcadia Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.6
Entertainment 4.0 3.5
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.6
Family 1.0 3.6
Shore Excursion 4.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.1
Value For Money 4.0 3.4
Rates 4.0 3.7

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