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1 Helpful Vote
Sail Date: July 2018
We'd not cruised for nearly 20 years, and this time had a (now) grown up 19 year old daughter and an 83 year old mother in tow. We chose the Baltic as I had Danish heritage and we wanted to go somewhere we'd not normally visit. ... Read More
We'd not cruised for nearly 20 years, and this time had a (now) grown up 19 year old daughter and an 83 year old mother in tow. We chose the Baltic as I had Danish heritage and we wanted to go somewhere we'd not normally visit. We had connecting balcony cabins on E deck (E152/E156). The steward opened the balcony so we could share it, and we found the space and cabins really comfortable. Loved the food - mother had three course breakfast, lunch and dinner every day! We didn't need to go to the speciality restaurants, as we found the MDR excellent. We had a table for four near the stern with great views to starboard. The waiters (Peter, Lourenco and Sheila) were attentive and personable, and we got on really well with them. Mother, being less able these days, found the staff in the Belvedere buffet extremely helpful - they carried her tray to her table for her, and were excellent all round. The entertainment was really good - the Headliners' Bacharach and musical shows were great, the 'Two Guys One Piano' show was unique, funny and technically brilliant, and the opera singer was outstanding. Not so sure about the comedian, but I'm sure others enjoyed his routine. We went to the dance classes with Pamela and Peter - they were taxing but enjoyable. We were blessed with amazing weather throughout the cruise, and really enjoyed all the ports. We had P&O trips to St Petersburg, the beauty of which blew us away. Overall, despite the cost, we found the cruise excellent value for money and an overwhelmingly brilliant experience. We loved Arcadia - it's large but not 'too big', and we felt really comfortable. Only downside was the lack of daytime entertainment for our 19 year old. 'Knit and Natter' in the Crow's Nest, and 'Arthritis and Posture' talk are somewhat geared to the older crowd. We left feeling like we could do with two more weeks onboard and can't wait to cruise with P&O again. ...and you just have to do the journey into Stockholm! Read Less
7 Helpful Votes
Sail Date: December 2016
We chose this cruise to coincide with my husbands birthday. From day one we had a fantastic time The cabin with balcony was spacious, the bathroom a bit cramped but adequate and everything cleaned to a high standard every day. Cabin ... Read More
We chose this cruise to coincide with my husbands birthday. From day one we had a fantastic time The cabin with balcony was spacious, the bathroom a bit cramped but adequate and everything cleaned to a high standard every day. Cabin staff ..especially Rona were always cheerful even though it was obvious they were under pressure to complete their work. We found waiting for the lifts a bit challenging but decided on day one that it would be easier to climb the stairs, luckily we are fit and able to do so We decided on freedom dining and it suited us well. The restaurant staff were always helpful . The food was good and we were not rushed. Talk around the dinner table ineviitably turned to 'how many cruises have you been on' this was bit tiresome but if people make cruising a full time hobby its to be expected Entertainmement was as good as some West end shows The drinks are reasonably priced with no surcharges. The daily charges for cabin services reasonable. In all a brilliant trip and will use P&O again Read Less
8 Helpful Votes
Sail Date: May 2016
Fantastic ship. First time cruising for us, was a bit worried that it would be boring as we had our two boys aged 17 and 12 with us but actually it was brilliant. Embarkation was the quickest process ever, much better than going to the ... Read More
Fantastic ship. First time cruising for us, was a bit worried that it would be boring as we had our two boys aged 17 and 12 with us but actually it was brilliant. Embarkation was the quickest process ever, much better than going to the airport and dealing with all what goes on there. Basically we arrived at Southampton, followed the guys directing us to our spot, they took our suitcases, next time we saw them was when we arrived on the ship. Fantastic. So quick and no pressure all. When I first encountered the long skinny corridors of the ship I was unaware of how closed in I would feel, but that lasted all of about 5 minutes and then I just got used it. Our cabin was an inside cabin, much more spacious than I'd imagined and furnished in a clean and basic way, everything I needed for my 6 day stay. More than adequate. Our boys room was 2 doors down so perfect too. Can't really comment on the Kids Clubs as we didn't use them, although they seemed pretty busy with happy kids and parents picking up, our kids weren't interested in doing anything other than playing football, once they'd seen the pitch up above the 15th floor, basically they spent the whole holiday rooted to that place. Never would I have imagined they would love this cruise as much, considering they moan about everywhere we go on holiday, spoilt brats! (well, the teen does anyway). The ambience on the ship was nice and laid back, which I also hadn't expected, for some reason I thought it would all be a bit po-faced. Nothing further from the truth. The food was absolutely fantastic in The nice restaurants, a real dining experience, from the quality of the service from the sheer broad range of recipes. Even my children enjoyed wearing shirts and ties and getting dressed up for what was a lovely family occasion each evening, 5 or 6 courses, with just the right amount on your plate, not full up to the brim but just the perfect amount, beautifully thought out and presented dishes, everything I tasted was stunning. The waiters were cheerful and hospitable and couldn't have been more helpful. Personally, the food was one of the best things about the ship for me, although the buffet restaurants were good for the kids on a couple of nights (when they wanted to rush through dinner quickly), although adequate, I much preferred the longer sit down dining experience of the silver service restaurants. The entertainment covered every aspect, you could never be bored on that ship. From good old Tom O'Connor, (for those of you under 40, a stand up comic/tv presenter from back in the 70/80s) who put on a clean fun hour with a few chuckles, although clearly not to everyone's taste, some people in their forties (my age) were sat there looking like their face had been slapped, I only wish they'd have left the show and done us all a favour as I felt bad for Tom, although I expect he didn't really see too far into the audience after the front row. Bless him, he did well for a man of his age to stand there and recall all those gags & stories. Good lighthearted evening was had by my husband and I anyway! So much entertainment, think we saw The Beatles and Queen cover bands, which were ok, then there was the casino, which we didn't go any gambling in but looked fun if you wanted to partake. From sewing to ballroom dancing to wine clubs, there was a club to suit every person's fancy, even if you didn't want to do any of it you could just relax on the ship's sundeck or pool area and take it easy. We didn't go into the spa, even though we were given the hard sell, 'as you always are' but it worked out very expensive, which you kind of know anyway so we gave that a miss as it wasn't high on our priority list. The shore days were good, easy instructions were given to manoeuvre to and from the port, we enjoyed going to Bilbao and experiencing all the art installations at The Guggenheim , although our children were bored, uncultured urchins that they are, but easily remedied by sitting in the 'very' expensive cafe and eating while they waited for us! We visited Guernsey, La Rocha and Bilbao on port days which were all pleasant ways to spend a few hours mooching about with helpful instructions on what to do and how to get back without too much effort. Disembarkation was just as quick as embarkation. Good trip, thoroughtly enjoyed by all and would probably go again, although not to the same places and with a gap of a couple of years, as wouldn't want to spoil the memories. Read Less
8 Helpful Votes
Sail Date: November 2015
This was my first cruise and after reading the recent reviews I was very concerned that I would not have enjoyed it . There was no need to worry as it was brilliant I could not fault this ship in anyway . The crew and staff were very ... Read More
This was my first cruise and after reading the recent reviews I was very concerned that I would not have enjoyed it . There was no need to worry as it was brilliant I could not fault this ship in anyway . The crew and staff were very helpful . our cabin steward Robert was very helpful and always had a smile . the cabin had plenty of room and the bed was very comfortable. the entertainment was brilliant they work very hard . they always say you either love cruising or hate it I have got the bug now will defentley be booking another one next year . well done p and o lovely ship arcadia. the service we received was excellent could not fault it in anyway. i liked the fact you could join in the activities if you wanted to or just relax which is what we done . we went on first sitting in the dinning room we had lots of choices of food 4 courses every night very filling . well done to all the chiefs it must be a hard job making all those meals . i don't now why people are so negative on here as p and o do there best to make sure you have a good holiday . cant wait till next year when I can go again so I will be busy saving for my next one. Read Less
4 Helpful Votes
Sail Date: July 2015
We enjoyed a fabulous cruise around the Baltic on the Arcadia. This was my thrid cruise having not been on one for several years but prior cruises had been on the Oriana. The Arcadia is a lovely ship, it did take me a little while to ... Read More
We enjoyed a fabulous cruise around the Baltic on the Arcadia. This was my thrid cruise having not been on one for several years but prior cruises had been on the Oriana. The Arcadia is a lovely ship, it did take me a little while to rememeber where everything was but as most places to go (other than the cabins) are located on decks 2,3 or 9 I got to grips with it relatively quickly. I do though seem to remember that the layout on the Oriana was better but that may have been a figment of my imagination. The first night we were all invited to a sail away reception on one of the upper decks. Like another reviewer on here we were under the impression that it was a free glass of Champagne (I'm sure that's what we heard on the tannoy) but when we got up there we were told that we had to pay for the drinks. I'm not sure if this was a mistake by the person who announced the reception of whether this happens regularly but it's worth listening out for on future cruises. The service on the cruise from all the staff was second to none, our cabin steward was a lovely lady who always gave us a warm welcome whenever we saw her and kept our cabin pristine. The restaurant staff in the Miridien were also excellent and so too was everyone else that we encountered throughout the cruise. Whenever you sit down somewhere, a waiter will always ask if you want any drinks but I must say, I never ever felt hassled. The ports were great and we were ever so lucky with the weather. I think it only rained once whilst we were away and that was on a sea day. Temperatures were pretty much like here in London so early - mid 20s. All the places we visited were beautiful and I kept walking round thinking how clean the towns in Scandinavia are compared to the UK. No litter, relatively little traffic and a clear respect for the place they live in. We only went on an excursion in St Petersburg as you would need a visa otherwise and these were very well organised with fantastic tour guides. At the other ports were we didn't do an excursion but the shuttle buses that were laid on by P&O were very efficient and there was hardly any waiting around so everything went extremely smoothly and quickly. The entertainment by the Headliners Theatre group was excellent. They absolutely worked their butts off each night and presented a very slick enjoyable show each time they were on. They really became a highlight for our evenings and I must say that the standard is far better than it was ten years ago when I last cruised. Other entertainment was a brilliant violinist and a male singer who we enjoyed. Roy Walker I wasn't so keen on but being in my early 30's I don't think I was his target audience, however everyone around me were laughing their heads off so they all seemed to enjoy him. The entertainment gameshows like Blanekty Blank and Mr and Mrs were fun and a good laugh but there was a bit of a lack of daytime activities especially on sea days. I often found myself at a bit of a loose end as there wasn't really much to do. There were quizzes and other similar things on but they were a bit dreary and not particularly exciting. I would have liked to have done some classes (there was Pilates and Yoga but these had an extra fee which I didn't really think you should have to pay considering the price of the cruise) but other than those I didn't see much else. The entertainment is very much aimed at the older cruiser and as this made up probably 95% of the passenegers I completely understand why, however it would have been nice if there had been more variety in the daytime activities and I'm sure a lot of the older people would have surprised them by getting involved regardless. In the evening there would be music played in the Globe which is the Arcadia's kind of nightclub but it never really got past midnight. When I was on a cruise before I remember being in the Oriana's equivalent dancing till about 2am most nights but that didn't happen on here presumably because it was an adult only ship so you didn't get many younger people 20s/30s/40s. A quick word about tipping. Whilst I appreciate that there is this culture of tipping and that they have tried to make it less awkward by charging £5 per person per day onto your onboard account automatically, I would prefer it if the staff were paid better wages so that it wasn't on the owness of the passenger to make up the short fall. It can make your holiday a couple hundred pounds more expensive and the whole practice is a bit murky so I'd prefer to pay more upfront and avoid it altogether. All in all though it was a great cruise and was very well executed by everyone involved. I would definitely cruise again with P&O and I think the Norwegian Fjords look pretty good so that may have to be the next one. All the staff were fantastic, service amazing, beautiful ship and wonderful locations. Highly recommended! Read Less
Sail Date: June 2012
The only thing that was upsetting for me on this cruise was 1 couple, who ( audibly ) made it clear to everyone within earshot that everything was ( insert rude words here ) not up to the standards of The Queen Mary 2. If Carnival ... Read More
The only thing that was upsetting for me on this cruise was 1 couple, who ( audibly ) made it clear to everyone within earshot that everything was ( insert rude words here ) not up to the standards of The Queen Mary 2. If Carnival wanted all of their ships like the Queens, they would brand them as such, and if people like this like the Cunard ships so much, why are they on this cruise in the first place. A lot of people are complaining about falling standards and budget cuts, well in my opinion they are doing the same thing as P&O and a lot of other cruise lines by booking cruises like this in the first place, if they were not budget cutting themselves they could quite easily have booked a cruise with a similar itinerary on a more expensive cruise line. Leon De Se Croix and the entire entertainments team and the Headliners were amazing, always on hand for fun ad enjoyment, and were always willing to spend time getting to know the passengers. All staff that I encountered were polite, friendly and nothing was too much trouble. I only drink draft coke, and in certain places on ship this is not to hand, however on several occasions, the waiters have gone out of their way for me, and went to the other side of the ship to get a draft coke for me to have with my dinner. Food was excellent, Georgina in the Belvedere restaurant was always friendly, and the food their was fantastic. I only had one complaint down in the Meridian restaurant, and this was not with the way it was cooked but the product itself, and they replaced it for me with no questions asked. I think some people complain far to quickly, and should try and allow them to resolve the issue first, which in all instances I have experienced, they do straight away. Maybe it is how we as customers handle the situation, going in all guns blazing does not get good results !!! Everywhere on the ship was clean and tidy, there was scheduled maintenance on board at the Aquarius Bar Deck 9 & 10 aft, and it shows they are still keeping the standards high. Maintenance is inevitable, and not all can be carried out at once !! The room was fantastic, and our cabin steward was very attentive. The casino staff were also fantastic and showed me how to play roulette, and I walked away with more than I started with, so this was a big bonus :) I would be very happy to go on Arcadia again, and I aim to work my way through the P&O Fleet. Lets just hope the nothing is ever right crew stay away :) Read Less
Sail Date: August 2011
Having read quite a few poor reviews of Arcadia, we approached her with some misgivings, but an open mind. We were very pleased and surprised with what we found. She has massive open decks on Lido Deck with a lovely Prom Deck that you can ... Read More
Having read quite a few poor reviews of Arcadia, we approached her with some misgivings, but an open mind. We were very pleased and surprised with what we found. She has massive open decks on Lido Deck with a lovely Prom Deck that you can sit on and not be bothered by people jogging or walking. It's wide enough for that. Our cabin was an inside twin in a Queen Config. It wasn't large, but perfectly adequate. Cases all went under the bed. Checkin was simple, we arrived at 1.pm and were on board having lunch at 2.30. That was from driving in. The entertainment on this cruise was truly excellent including the Headliners, Brian Conley etc. Only one very poor comedian spoilt an excellent run, but that didn't matter. Service and food were both excellent. We dined every night in the Meridian and didn't feel it was necessary to try either Arcadian Rhodes or the Orchid. Neither did any of our table for 8. I would definitely sail on Arcadia again. this cruise was truly a delight and the sail down the St Lawrence Seaway is a must, even if it was deja vue for me as I last did in 1969 when I emigrated. Read Less
Arcadia Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 3.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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