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3 Helpful Votes
Sail Date: May 2019
Arcadia is an Adult only ship which suits me. Took my mum and a friend and we shared an inside cabin which was larger than many inside ones. Embarkation and disembarkation went very smoothly, very little queuing. This was our 1st time on ... Read More
Arcadia is an Adult only ship which suits me. Took my mum and a friend and we shared an inside cabin which was larger than many inside ones. Embarkation and disembarkation went very smoothly, very little queuing. This was our 1st time on Arcadia and I was very pleasantly surprised. She is a lovely mid sized ship and easy to navigate round. I was worried initially after reading some of the reviews but I can honestly say that this was the nicest ship I have sailed on with P&O. We had no problems which affected us. If I wanted to be really picky, then some of the lifts were out of use and some of the ladies toilets were also out of order, but there were plenty others around the ship to use. The food was plentiful and tastefully served in the Meridian restaurant, our waiters were very good and attentive. Arcadia has a wonderful 3 tier theatre with comfortable seating and the Headliners entertainment team were the best I have seen on any P&O ship yet. We have another cruise booked on this ship in December and can't wait. Oh and also went through the Bay of Biscay which I always dread and for the 1st time EVER, never felt any movement and didn't have to wear my sea bands. One very happy passenger! Read Less
8 Helpful Votes
Sail Date: July 2018
We chose this cruise as it took in 7 ports of call of interest. This was our 5th cruise with P&O but the first time on Arcadia. Weather was fine and calm which helped, but everything from food to entertainment was the best we have ... Read More
We chose this cruise as it took in 7 ports of call of interest. This was our 5th cruise with P&O but the first time on Arcadia. Weather was fine and calm which helped, but everything from food to entertainment was the best we have experienced. In the past some dishes in the restaurant were a little soggy such as chips and battered fish therefore we had avoided them but not so on this ship. Executive chef was Trevor Glass, well done to him and his team. Entertainment we saw most included Jo and Liv, Blue Wave and the Headliners all of which were excellent. Ship was well maintained and clean, staff very friendly and attentive, although there was the odd Arcadia pipe leak with a bucket under catching the water until repaired but don’t let this put you off. Thoroughly enjoyed by my wife and myself together with our friends who were first time cruisers. Mark W Read Less
8 Helpful Votes
Sail Date: July 2018
Our 15th cruise with P&O and our first on Arcadia, which means that we have now been on all ships in the P&O fleet at least once, so can make direct comparisons between them all. We booked this cruise as we wanted to see the Fjords ... Read More
Our 15th cruise with P&O and our first on Arcadia, which means that we have now been on all ships in the P&O fleet at least once, so can make direct comparisons between them all. We booked this cruise as we wanted to see the Fjords to Flaam and Olden, as our previous attempt (on Britannia) failed as P&O cancelled both ports a few months before (this has happened at least 6 times that I know of with Britannia). The itinerary certainly didn't disappoint. Both places were lovely and the cruises down the very long fjords were spectacular, especially as we had an aft corner wrap suite, which enabled us to enjoy some evening meals on the huge balcony whilst soaking in the views. Stavanger was pleasant (but we have been twice before) and Haugesund was interesting but like a ghost town - even though we were there Friday lunchtime! Although we very much liked our suite and we particularly enjoyed the Ocean Grill (Marco Pierre White restaurant), we found the main dining room (Meridian) to be the first poor one that we have experienced with P&O. The food was fine, but the layout is very poor. Tables for four were too small and a large proportion were alongside the main thoroughfare around the restaurant, so were not relaxing at all. We are used to having to take a pager for evening meals at peak times (Freedom dining) but have never had to stand around waiting for a table to become available at lunchtime before - yet we had to do this several times. I was told by a staff member that the waiters don't like this particular restaurant either and, frankly, you could tell. We are great fans of the main dining rooms elsewhere in the fleet (especially Aurora, which is superb) but not this one. P&O had just introduced new lunchtime menus on this ship, which are downright confusing. Rather than just list starters, main courses and desserts, you now have all sorts of random headings and now don't know whether what you have ordered is a starter or main course size - or whether it's hot or cold! This was catching a lot of people out, not just us. Given how poor the main dining room was, we really missed not having a Glasshouse (which we enjoy for a late lunch after a morning ashore, or when the main dining room menu doesn't appeal) or a Beach House (for when you are after something more casual). We avoid the buffet like the plague, but our adult daughters used it and said that the food areas were too small and had limited choice. We very much enjoyed the ability for suite passengers to have breakfast in Sindhu and the staff there were fantastic. It also saved us 7 further visits to the poor main dining room. We had one evening meal there and, again, the table was too small for four (tables for two were the same size). Even though curry is my absolute favourite food, I do not like Sindhu's take on it (same on all the other ships) but the three ladies all loved it (as they always do), so do not be deterred. The Headliners troupe on this cruise were all very good (that's not always the case) but none of the other entertainment appealed and, as has become the norm, daytime entertainment was dire. Embarkation was a little delayed due to a problem with the air bridge at the QE2 terminal. This still hadn't been fixed by our return, so we disembarked at City Cruise Terminal so, as well as now having travelled on all P&O ships, we have now used all Southampton cruise terminals! So, overall, it was the itinerary and the fact that we were very relieved to have booked a suite that made the cruise acceptable, but we wouldn't rush to return to Arcadia as it is now our least favourite P&O ship. By contrast, Aurora is our favourite, although the absence of an Epicurean restaurant (the one on Britannia is our favourite restauarant at sea) means that no ship is perfect. Read Less
8 Helpful Votes
Sail Date: November 2017
Getting on and off the ship first class, ship it's self was clean and tidy accept the rip in the seat in the Palladium. Cabin was clean but not dusted before or during our stay.I left my name on the stand of the TV in the dust. I ... Read More
Getting on and off the ship first class, ship it's self was clean and tidy accept the rip in the seat in the Palladium. Cabin was clean but not dusted before or during our stay.I left my name on the stand of the TV in the dust. I personalty own my own cleaning business, So wasn't happy. Entertainment great and the activities. Wasn't told there would be a formal night before we left so was very upset when there was one on board. The service in the restaurant was terrible, first we never had glasses or flowers on our table for the first 2 nights, 2 of the ladies had a bottle of white wine between them and had to ask for the bottle every time they wanted a drink, Three of us on our table of 6 didn't drink alcohol, but not once was we offered anything to drink. The food was bland tasteless and served with no grace everything was to much trouble, but the last night they fell over each other to serve us we even had soft drinks offered us. Would have helped if there was transport from the port to the centre of Amsterdam. Its was a good walk and being in our 50's, 70's and 80's we were tied to do much else. This was to be a warm up to my 60th birthday to see if I liked it to go on a longer one. Still trying to make up my mind !!|!!!!, All my friends are long term cruisers . One lady with us had only been home a week from a Caribbean cruise , she was served a bowl of soup the bowl was red hot but sadly she had to send it back as the soup was cold. Oh and to finish on a funny note.... our 82yr old member and 53yr member of the group was waiting for the lift on our last day, when it arrived there was a couple having sex on the floor of the lift. We did laugh but !!!!!!!!!!!! Read Less
8 Helpful Votes
Sail Date: July 2017
Having sailed on our first cruise on Britannia last year in the Caribbean, thought we’d try a mini cruise as a weekend break and an opportunity to see what the experience of departing on a cruise from Southampton is like. So, our choice ... Read More
Having sailed on our first cruise on Britannia last year in the Caribbean, thought we’d try a mini cruise as a weekend break and an opportunity to see what the experience of departing on a cruise from Southampton is like. So, our choice of vessel was basically made for us but I was looking forward to trying another ship in the P&O fleet… The boarding process was a breeze, I think it took us 40 minutes from self-parking the car at the Mayflower terminal to getting in our cabin. We even got fast tracked to check in, which was a nice touch. Not sure why though as we’re not on any loyalty tier yet having only been on the one P&O cruise previously. Luggage arrived only about 15 mins after we got to the cabin, which allowed us to unpack and get right up to the Aquarius bar to find a spot and have a few drinks in the lovely (but unexpected!) Southampton sunshine. It was very busy in that bar but never difficult to flag down one of the waiting staff and the wait for drinks was not long at all. Given the duration of the cruise there were lots of hen / 50th / 40th birthday parties and a fair number of stag parties on board; as a result the age group was broad, not dissimilar to our cruise in the Carribbean, with fewer elderly passengers and more of our age, 40s & 50s. Now it’s fair to say that there was a party atmosphere in the Aquarius bar / sun deck and it wasn’t peaceful and quiet – I’m sure it would have been a bit loud for some but we loved the party vibe. It never got out of hand, though. Now I know it’s not to everyone’s taste, but we also enjoyed the Great British Sailaway on the Saturday up there (although having a few beers definitely helps!) We were Freedom dining and apart from not reading on the card that you should go to the desk on Deck 3, and as a result queuing on Deck 2 for no reason, we didn’t have to wait at all on the first night when we shared. On the second night, we asked for a table for two and only waited about 20 mins with a pager whilst having a drink. Food was great, the same standard as we remembered from Britannia, including the cooked breakfast in the MDR. I’ve read that Arcadia is looking tired in the public areas; well, we didn’t see any evidence of that, even though our previous experience was a ship only 18 months old. The only bars other than the one on the sun deck that we tried were the Intermezzo and the Crow’s Nest which we always enjoy. We didn’t get the chance to see any entertainment on this occasion given the brevity of the cruise, plus the main act on Friday, Killer Queen, we’d seen before only last year. Our cabin steward was good and all the other staff we interacted with were just fine. We loved the port call at St Peter Port, despite the fact that a tender was needed; there’s no doubt that a port visit where the ship is alongside is by far the best option, but the crew handled the tendering process efficiently and we waited no longer than 15 mins for our number to be called. We waited on the quayside for about 20-30 mins to get the tender back, which was fine and there was water on hand in case it got too warm for anyone. We didn’t pay for any excursions and did our own thing. St Peter Port is a lovely small town, narrow streets with shops both well-known UK brands and more boutique style. We found a great craft beer bar the Golden Lion, and then wandered over to Castle Cornet where the views were excellent over the town and the bay towards where the ship was docked. To have done it justice though we should have devoted more than the hour we had available, given it costs £10.50 each to get in. Disembarkation was even easier than embarkation, as soon as we had breakfast we went straight out (they were early calling from the Meridian), and we were in the car by 9:15am. Overall this was a really fun trip and a great way to spend a weekend away, and sample what Arcadia has to offer. I wouldn’t choose to sail on here for a longer cruise if I’m honest but that’s just down to the fewer select dining choices versus Britannia. The promenade deck is plus, but unlike some other diehard cruisers I’m not about to use this as a primary selection criteria! Read Less
7 Helpful Votes
Sail Date: June 2017
Chose this cruise for a bit of nostalgia as once worked for this cruise line years ago, we have done many cruise lines for holidays over the years, RCIL, Princess, Holland, P&O Australia , MSC and Marco Polo etc, we thought we'd ... Read More
Chose this cruise for a bit of nostalgia as once worked for this cruise line years ago, we have done many cruise lines for holidays over the years, RCIL, Princess, Holland, P&O Australia , MSC and Marco Polo etc, we thought we'd take my parents on this one for a short Jaunt over the channel, Food was very average, and absolutely no quality control with the deserts, puds were dry and sauces tasteless, but what really left a bad taste in our minds during and after the cruise was the so called "Black Tie Night" now we are both used to formals (which is what we expected) and in todays terms has always meant smart, trousers, shirt and tie as minimum, needless to say , not on this one, we were told , no jacket ,no entry (with the words "ENFORCED" used, but we can use the Buffet or speciality restaurant, (how nice of them) unfortunately the buffet on the night was dismal , limited and appalling, and i was virtually fuming, now i normally carry a waist coat and jacket but overseas travel weight limits us, what is most annoying is the feeling of being penalised for not being a traditionalist, don't get me wrong i like tradition and silver service along with fine food, but this is a ship that does neither, its a slap the plate on the table and whos next. certainly wont be rushing back, and its sad to see such an iconic cruise line go down hill and not keep up with the times Read Less
11 Helpful Votes
Sail Date: February 2017
Lovely ports of call made us choose this itinerary and adult medium ship. Dining was excellent, lectures varied and interesting, the evening entertainment was on the whole very good but the Headliners on ship singers and dancers were ... Read More
Lovely ports of call made us choose this itinerary and adult medium ship. Dining was excellent, lectures varied and interesting, the evening entertainment was on the whole very good but the Headliners on ship singers and dancers were absolutely excellent. All very talented and ranked as good as any west end show. The cabin was the problem A86 mid aft four down from midships on port side. See cabin review and beware! Not worth the money. Excursions were varied and we took advantage of many in countries as Australia, New Zealand, Papa New Guinea, Japan, South Korea and China all well organised on time and educational. The dining area was well laid out although our table 48 was over the top of the propellor shafts and not only noisy but juddered from the vibrations. Most ships seem to think that rear ship for dining front for theatre and entertaining all at low level. Better if higher up, less shaking and stick the night club and gyms down the rear. Conversation had to be raised when ship moving above 17 knots, obviously designers never take a holiday on cruise ships. Still did not spoil a wonderful holiday (except cabin) see below. Read Less
Arcadia Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 3.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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