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Deluxe Stateroom with Balcony and Bath/Shower

Deluxe Stateroom with Balcony and Bath/Shower (OC) Cabin Reviews

Sail Date: January 2019
Cabin was uninviting and dated. The bed was comfortable enough however the pillows were hard and uncomfortable So I decided to take my pillow case of to see the filling of my pillows I was absolutely disgusted to find yellow sweat stains ... Read More
Cabin was uninviting and dated. The bed was comfortable enough however the pillows were hard and uncomfortable So I decided to take my pillow case of to see the filling of my pillows I was absolutely disgusted to find yellow sweat stains on each of our pillows on the first night of our cruise ( supposed to be luxury I think not ?. The Quilt covers we’re threaded and past their sell by date thank goodness the towels were white and fluffy. The excuse I got for the pillows just ridiculous . We also experienced problems with our balcony divider between our balcony and the one next to us. Staff actually took the panel off exposing both balconies to each other ( no privacy) and forget about private balcony they left the panel on its side against the glass in our balcony telling us that they would be back the next day to fix it. I Wes extremely unhappy and concerned about this matter and reported it to the reception staff who appeared uninterested until I mentioned the health and safety issues re this hence to say our panel was repaired that evening. The curtain over our shower wasn’t changed for the duration of our cruise (24 days). We booked for freedom dining however we received a pager for the duration of our cruise ( no point in booking freedom dining) . The food was cold and average in the Belvedere it was slightly better in the merridion restaurant however our most enjoyable meal was in the ocean grill. The restaurant staff were helpful and pleasant but unfortunately this cannot be said for the reception staff as the majority of them ( mainly female staff ) were unprofessional and rude. The captain was aloof with very poor presence. This cruise was disappointing in so many ways P&O have really dropped their standards and it will be a very long time ( if ever ) before I would consider using them again I’m sure my £6000 plus could have been spent more wisely . This has been a very expensive lesson learned . I could go on about many other unacceptable areas and issues of this ship however I really don’t know if it would/ will make a difference what I will say is don’t expect to much when cruising on this ship. Read Less
Sail Date: July 2016
Lovely cabin. Some vibration on the bed made it difficult to get a good nights sleep. We were very near the top of the ship and at the back/aft and I think it may be better lower down and in the ship centre. Very well laid out and kept ... Read More
Lovely cabin. Some vibration on the bed made it difficult to get a good nights sleep. We were very near the top of the ship and at the back/aft and I think it may be better lower down and in the ship centre. Very well laid out and kept spotless. Nice large to screen. Read Less
Sail Date: January 2015
The cabin was extremely noisy. The extractor fan in the bathroom did not work and the light over the dressing table did not work.
The cabin was extremely noisy. The extractor fan in the bathroom did not work and the light over the dressing table did not work. Read Less
Sail Date: November 2014
This and surrounding cabins were unsuitable and not fit for purpose due to what some have said was down to "flexing" (constant banging). Cabins around C097 were all complaining and we hadn't left Southampton yet. It s ... Read More
This and surrounding cabins were unsuitable and not fit for purpose due to what some have said was down to "flexing" (constant banging). Cabins around C097 were all complaining and we hadn't left Southampton yet. It s believed that P&O knew about this problem and put guests into these cabins anyway in hope that they would not complain. They did offer ear muffs !! We did, left the cabin and moved into reception until a new cabin was found. We really had to put up a fight with the night manger who did nothing until we refused to remove from reception and go back to our cabin "There was nothing that he could do" he kept saying, "there are no other free cabins" oh but we could have a single cabin each.??? Totally not 5 star treatment or even 1. We stayed in another cabin the next day but not before being forced to sign a liability contract to say we would not claim no further from P&O and not a hint of apology until the next day which was false and too late. Avoid cabins in this location above and below. Read Less