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1 Helpful Vote
Sail Date: April 2019
We chose APT as it was all inclusive. Emma our director was professional and organised. She was attentive when you needed her. My husband after 4 days said “I haven’t put my hand in my pocket yet” The food was superb. Chef table ... Read More
We chose APT as it was all inclusive. Emma our director was professional and organised. She was attentive when you needed her. My husband after 4 days said “I haven’t put my hand in my pocket yet” The food was superb. Chef table dinners 2x on trip were magnificent. Bread made on board everyday and home made ice cream! The tours were so well thought out. I was travelling with my dad and hubbie and we took the slow walkers tours each day.They were great. There was plenty of time to see things and you didn’t feel like you missed anything. There was a wide age range and many “older” people out did us on the dance floor! The staff were attentive and had a sense of fun but were very respectful. We had a lower cabin and didn’t feel we needed a balcony as we were up on deck most of the time. It was the 1st time they had permanent entertainers on board who also did exercise classes dance lesson and much more.I thought it was a great addition to the experience. We love it so much we are addicted to river cruises now. We would go at this time as it was the 2nd tour of the season so the staff were fresh and the river levels good. Read Less
1 Helpful Vote
Sail Date: March 2019
APT's river cruise from Amsterdam to Budapest was excellent. There are interesting things to see every few minutes on both sides of the river all the way - and fabulous towns along the way and on the numerous side tours. The ship ... Read More
APT's river cruise from Amsterdam to Budapest was excellent. There are interesting things to see every few minutes on both sides of the river all the way - and fabulous towns along the way and on the numerous side tours. The ship glides past fortresses, castles, quaint villages and point of interest (dozens of them) all the time. But APT's 'Voyage Through The Balkans' is, at best, about 10% as good - especially if you've already been to Budapest and Vienna, which is by far the best of it. There were no more than 5 interesting things to see from the ship in the 14 days - and most of the places we visited were drab and uninteresting - with only a few exceptions. The ship (including our cabin) was excellent - and the staff (and Tour Guides) were mostly very good. Unfortunately, we didn't make it more than two thirds of the way, so I can't comment on the places we never reached – Svishtov, Veliko Tarnovo, Rousse, Giurgu and Bucharest. Unfortunately, APT did not agree that we should be compensated. Regardless or their disappointing attitude to (hitherto) loyal clients, I would not recommend this APT cruise to anyone - unless they were keen students of the tragic events to shattered the former Yugoslavia. Give this one a miss. Read Less
2 Helpful Votes
Sail Date: November 2018
After listening to some friends bragging of their prior Budapest cruise and seeing some photos my wife and I decided it to be a great way to enjoy time away together cruising Amsterdam to Budapest and seeing Germany, a place for years on ... Read More
After listening to some friends bragging of their prior Budapest cruise and seeing some photos my wife and I decided it to be a great way to enjoy time away together cruising Amsterdam to Budapest and seeing Germany, a place for years on both our bucket list of places to see. We booked the Amsterdam to Budapest cruise some 18 months prior making for a long but exciting wait, you can imagine the disappointed when weeks prior we received a call from APT advising of the low river water levels and the possibility of cancelation but thankfully a week prior to departure a second call confirmed of a slightly changed itinerary to our cruise was a go ahead. To start of from the minute we boarded the riverboat APT made us feel so welcome and gave us 5 star service all the way, the unpredictable dropping in of the Danube river water levels made for a day to day mystery tour with but two nights spent on the river boat rest in a 5 star motel. The port to shore excursions were plentiful and breathtaking along with so many great moments making for future memories, in short we had such a fantastic time. Thank you so much APT every minute of every day made so special, meeting with such great people on board sharing the cruise and becoming one big family in no time. Fantastic entertainment along with the 5 star food in the on board restaurants, wow! stacked on the kilos, great at the time Read Less
4 Helpful Votes
Sail Date: October 2018
The quality and selection of dinners was a disgrace for 14 nights. We just completed this APT cruise in Amsterdam. Our cruise was changed due to low water of the Rhine river, so we could not go after Passau . APT arranged a flight for ... Read More
The quality and selection of dinners was a disgrace for 14 nights. We just completed this APT cruise in Amsterdam. Our cruise was changed due to low water of the Rhine river, so we could not go after Passau . APT arranged a flight for the second half of our Rhine cruise and flew all 110 people to Rotterdam where we did a replacement 7 day cruise of Holland and Belgium which was brilliant and well organised. My 2 star rating is purely due to the terrible dinners on both the AMA boats - the Amereina from Budapest to Passau for 7 days, and then the Amavenita from Amsterdam for 7 nights. We were not the only ones disappointed by the meals, we are paying top prices expecting 5 star dining and we got meals below the standard of a leagues club ! We have taken 13 cruises over the last 15 years - to name a few, Cunard, Uniworld, Princess, Oceania, Avalon, Norwegian, etc. and every dining experience was superb. I have never bothered to write reviews of them as they were all good. But I am drawn here to write this negative review. The boats were nice - cab8ns, crews, cruise director, itinerary, fantastic guides at every port and good bus tours , but it is a shame the shocking dinners completely spoiled our experience ! 2 years ago we took an Avalon river cruise from Arles to Lyon, it was brilliant and we remember commenting that every meal was a delight. So, sorry APT we will never use you again because of 14 days of terrible dinners ! Read Less
3 Helpful Votes
Sail Date: October 2018
After doing many cruises we decided on this Rhine rivercruise. The dinners we were served were terrible, and the 6 in our group all agreed on this. We were also on their other ship, the AMA Amereina and the dinners for the 7 days on ... Read More
After doing many cruises we decided on this Rhine rivercruise. The dinners we were served were terrible, and the 6 in our group all agreed on this. We were also on their other ship, the AMA Amereina and the dinners for the 7 days on this boat were also terrible, so the poor catering is not isolated to just one of their boats. The 2 stars I gave are for the nice boat, and nice ports and guides. Also the Maitre de on both boats had no interest in any complaints we made about the poor meal quality. It’s a shame the Chefs and Maitre De get any portion of the tips that we were compelled to pay as part of the cruise price. Dining is supposed to be a big part of your river cruise experience, but it is NOT on AMA . So if you want to enjoy nice meals on a river cruise, we suggest use Avalon, Tauk or even Uniworld were all excellent. Read Less
Sail Date: September 2018
We had to change from the AmaVerde to the AmaBella on this APT cruise half way through our cruise because of low water on the Danube. This involved a four hour coach journey. This transfer was only revealed to us two days beforehand even ... Read More
We had to change from the AmaVerde to the AmaBella on this APT cruise half way through our cruise because of low water on the Danube. This involved a four hour coach journey. This transfer was only revealed to us two days beforehand even though the company knew about it months ago; apparently they have had to do this transfer since June 2018. Rather deceitful in my opinion not to tell us from the start. The two ships are virtually identical, but it's the crews that make the difference. On the Amaverde they were all very pleasant, accessible and helpful from the Captain down. It was very different on the Amabella. We found that quite a few of the waiters were cheeky, rude and ignorant. One in particular thought he was a comedian but he was nothing more than an irritating clown. For the thousands of pounds you pay for this cruise the least you expect is to be treated with respect. The reception staff were rather sullen and not very helpful, the head barman was rather lackadaisical, the senior staff were notable for their absence; we hardly ever saw them. The cruise itself was very pleasant, with plenty to do and very good shore excursions. It was helped along by our fellow pasengers, the majority of whom were Australian. All were very friendly but it has to be admitted that some were rather loud although they were the exception. The dining room was very noisy. The Cruise Director was not very impressive, often giving wrong information, and at other times being less than communicative when asked questions. Food was sometimes good, sometimes less so. Presentation was over the top with considerable time obviously having been spent on making it look good. But often there was very little food on the plate so there was plenty of space left for decoration. Vegetables were thin on the ground; half a fleuret of brocolli, a quarter of a carrot for example. Cutlery must have been in short supply too; there were no soup spoons, just dessert spoons. We found the waiter who took charge of the Chef's Table events to be rude, loud and awkward, not the sort of atmosphere for what was supposedly a special event. Cooked breakfast fare was invariably luke warm at best, with no hot plates for your food, only cold. And getting tea or coffee from a waiter was sometimes like looking for an invisible man. Overall a mixed bag. We would not go on AmaBella again, whereas we would go on AmaVerde. Read Less
1 Helpful Vote
Sail Date: September 2018
The trip was fantastic and the organisation by ATP beyond the call of duty. Everything was taken care of. We had to swap ships from Ama Bella to Ama Verde between Passau and Nuremberg because the water level in the Danube. As the 2 ... Read More
The trip was fantastic and the organisation by ATP beyond the call of duty. Everything was taken care of. We had to swap ships from Ama Bella to Ama Verde between Passau and Nuremberg because the water level in the Danube. As the 2 ships are identical we got the same cabins and the organisation to achieve this was fantastic. They even had a staff member with 50 cent coins at the turnstile to the toilets to let us use the toilets free of charge during the transfer. We had a balcony cabin on deck 2 which was spacious with lots of storage under the beds and in wardrobes. The only problem was on the Ama verde, where the bathroom had a funny sewage smell. They put down lots of cleaner but it was still noticeable. Food was generally good with ample portions and seconds for those with big appetites. As drinks were included with the meals we expected cheap wines but that was not the case. Prosecco flowed freely and the local wines were generally very good. Excursions were very interesting and well organised. A concert in Vienna in the Palais Liechtenstein and Dinner and concert hosted by a german Princess in her castle were the highlights. The cruise director was excellent and took care of any problems as they arose. All the staff were helpful and except for a couple of the waiters in the restaurant who became a bit over-familiar I could not fault them. As it was an APT cruise many of the passengers were Australian who on the whole are much more fun and interesting than some of the brits on board. I would certainly recommend this company and will book with them for my next river cruise. Read Less
1 Helpful Vote
Sail Date: August 2018
This was a dream holiday where every possible thing was covered. From the first moment to the last, we saw some wonderful places and the local guides shared so much of the history and legends of each place visited. The staff on board were ... Read More
This was a dream holiday where every possible thing was covered. From the first moment to the last, we saw some wonderful places and the local guides shared so much of the history and legends of each place visited. The staff on board were all lovely - our tour director Gudrum was charming and such an efficient operator to make everything run so smoothly; the reception staff always happy to help; the restaurant staff were unbelievable and the food excellent in both taste and presentation; cabin was kept beautifully. There was a great choice of activities each day to suit different intrrests. Change of ship partway through cruise due to low river water levels was handled seamlessly with no negative impact on guests. The entertainment on board was great and we also met some lovely people during our time on board. Well done APT - certainly would recommend to anyone looking for a relaxing, carefree, luxury holiday!!!!! Thank you. Read Less
2 Helpful Votes
Sail Date: July 2018
Normally we are independent travellers and this was the first trip organised by someone else . We chose APT because of the rave reviews from others who had chosen this way to travel. It exceeded our expectations. From the chocolate on the ... Read More
Normally we are independent travellers and this was the first trip organised by someone else . We chose APT because of the rave reviews from others who had chosen this way to travel. It exceeded our expectations. From the chocolate on the pillow each night, the rose for each female at the captain's welcome, the fantastic train trip to Salzburg, etc it was the most incredible experience experience. APT thought of everything - umbrellas in the wardrobe, more coat hangers than you could want (eat your heart out most luxury hotels!), all dietary tastes catered for, a variety of onboard activities and entertainment, a pool with a swim up bar etc etc. I think we were especially fortunate to have Roland Noordermeer as our cruise director as he was professional. knowledgeable, approachable, thoughtful, efficient and seemed to work 24/7. In fact, he really made the trip. After 7 days we had to change ships to the Ama Venita as there was a problem with a barge stuck upriver. That day went seamlessly. We had our luggage in the hallway at 7am. After breakfast we went by bus to Nuremberg where we spent the day, and on arrival back to our new ship, there was our luggage in our new cabin and the only difference seemed to be the different décor! All the staff we dealt with were friendly and helpful. They spoke English well and with 146 passengers and 52 crew, there was a great ratio to cater for our needs. Apart from Roland, the main highlights were Salzburg and the train trip, Namedy Castle, The Strauss evening in Vienna and the glassblower. Would recommend to anyone. Read Less
4 Helpful Votes
Sail Date: July 2018
We got a two-for-one deal which made the price of the trip better value. The ship, which is not one of the latest models despite being Constellation class, was decorated in rather dull shades of brown and beige. It had a serious design ... Read More
We got a two-for-one deal which made the price of the trip better value. The ship, which is not one of the latest models despite being Constellation class, was decorated in rather dull shades of brown and beige. It had a serious design flaw in the restaurant, where there were two sides, separated by banquette seating. This meant difficulty in moving around for waiters and passengers and a bottleneck and very little room at the buffet. Banquette seating really doesn't suit the demographic because it is not easy to get in and out. Bread and pastries were at the other end of the room so if you wanted toast with breakfast it meant queueing twice and either cold toast or cold food ( it was never very hot in the first place). Service at lunch, where main courses were largely waiter ordered, was very slow. Sometimes we were not asked if we wanted to order and the wine frequently did not arrive until after we had finished our starters. The cheese selection was poor and despite a promise from the hotel manager to go out and source new varieties, this never happened. We were not told that the two sides of the restaurant served different food on most evenings until 2 days before the end of the cruise (we missed the briefing on the first night where this was explained due to flight delays and no other ship has ever had this arrangement). Staff were helpful and friendly - there were just too few of them, especially wine waiters in the restaurant. The bar manager was fantastic and a couple of the restaurant staff really went the extra mile. Food wasn't exceptional. Beef consommé featured nearly every day in some form. They almost always served rice with fish, although fries or wedges could be requested. Breakfast was always the same - only one "chef's special" item varied each day and this was sometimes something which was available to order anyway. The bacon was rarely crispy and there was always a big queue in the small space by the egg station. Pastries were varied but could have been crisper and flakier. Bread was good. There was usually a good variety and the little bread balls which came with meals were excellent. Wine was average. We had far superior wine with Scenic. Trips were largely good. The tasting tour of Budapest market was interesting, although the guide spent too long wittering on about local specialities. Schönbrunn was stunning but like an oven inside on a very warm day. We didn't bother with some trips ( e.g. the dinner at Namedy castle because people who went on a previous cruise were not impressed. Opinions varied this time too. Nor did we go on the trip to the windmills in Amsterdam as it was wet and windy. We had been to a similar place and only booked it because we'd done all the other trips before, having been to Amsterdam on at least 5 previous trips. Speaking to other passengers who went gave us the impression that we didn't miss much.) The train trip to Salzburg aboard the Majestic Imperator was great - shame about the pouring rain! In Salzburg, after a rather lengthy bus tour round sites used in THAT film, we waited for ages in a downpour at toilets which were insufficient for the number of people. Then by the time we had walked round with the guide and had lunch there wasn't sufficient time to see much of the old town, which was a pity, because even in the rain, Salzburg is beautiful.The bus trip should be optional and people who are not interested in the film sites should be given the chance to be dropped off to have more time in the town. The ship moored a long way out of Würzburg - so far that we wondered if we were actually going to stop there! It would have been a taxi ride into the town if we had chosen to go in after the Rothenburg trip but we had been to Würzburg several times, fortunately. Rothenburg is a very beautiful place but there wasn't enough time to walk round the town and the walls. It should have been a day trip. We loved the little fairytale towns of Dürnstein and Miltenberg, which we had not visited before. In Dürnstein the recommended walking route mentions steps. They should point out that there are LOTS of steps (I lost count and my husband had to turn back and catch the little tourist train at extra cost.) Actually the route is a much easier walk the other way round because you can walk up a road which is much easier and then come down the steps. Steps also meant that my husband couldn't do the gondola ride at Rüdesheim - again we only found out just how many steps there were on the day before the trip and I didn't want to go on my own. We had already been to the Siegfried museum a couple of times so we decided to walk round by ourselves, not realising that most places didn't open until shortly before we sailed and the ship was berthed a long walk from the town - quite why that was, with lots of empty spaces, I don't know. Cost-cutting, probably. There was quite a bit of evidence of this since our trip with APT last year. Read Less
2 Helpful Votes
Sail Date: June 2018
Never done river cruise before. Can only compare to ocean cruise . Was first class . The staff could not have done any more for anyone at any time . Mixed ages and fitness level. They accommodated everyone. Hedleigh our tour director ... Read More
Never done river cruise before. Can only compare to ocean cruise . Was first class . The staff could not have done any more for anyone at any time . Mixed ages and fitness level. They accommodated everyone. Hedleigh our tour director was outstanding. His cool ,calm and very easy manner meant everyone was informed well and catered for at every level . Port excursions. Great choices or choice your own . Dining first class . Drinks abundant and great service . Ship was clean tidy and well maintained . People got cold / flu but I am not sure what more the crew could have done to prevent. People just don’t do the right thing. Use the handwash Use the tongs at meals etc. stay in cabin if sick - some have disregard for all this . Could not have been more done. Only thing I would add is. If they ask for dress code ie long pants for men and women at night Stick to it . Thongs and shorts and t shirts without collars are not night attire . Dress that little bit better Aussie men. You let the side down ! Read Less
1 Helpful Vote
Sail Date: May 2018
We are on this cruise now, half way through in fact. While so many things are excellent, there are aspects of our experience that are not so good. The ship’s clientele are mostly Australians and to say they are a lively bunch is an ... Read More
We are on this cruise now, half way through in fact. While so many things are excellent, there are aspects of our experience that are not so good. The ship’s clientele are mostly Australians and to say they are a lively bunch is an understatement. The ship can get extremely noisy at mealtimes, something we are not used to on other cruises we’ve been on. Our cabin is very good. Quite spacious and well equipped. It is also very clean and well maintained by the cabin stewardess. The bathroom is one of the best we’ve ever had on a ship, lovely and light and with a wonderful shower. The only thing missing is tea\coffee making facilities. In our cabin we have butler service but have not used this facility as it’s never been explained to us what it entails. Maybe we should ask? We have used the laundry service as we are allowed one bag of free laundry, wash and ironed per week, an excellent service. Another great thing on the ship is the free WiFi which is fast and always available. Now for the bad. The food. The breakfast is Ok but the choice of cereals is very poor. The muesli is very low grade, mostly oats and tastes of nothing. No fruit and fibre cereal, only AllBran and sweetened cereals. The fruits on offer are good, especially the fresh orange segments. Bananas are not always available, getting one is proving very difficult, nor the unsweetened plain yogurt, only sweetened. I only eat cereal and fruit for breakfast so was very disappointed with the choices. I decided to buy some real muesli at one of our port stops and thankfully I bought teabags onboard and get these topped up with boiling water in the lounge! Lunch is either salad choices, always the same with slight variations, pretty boring. There is always plenty of meat on offer but as a non meat eater this is not good for me. Dinner is the worst meal of the day. Choices are usually one meat, one fish and one vegetarian. The meat dishes seem to be the favourites with most passengers and are usually ok according to my fellow diners. The fish dishes are fine, not particularly exciting or tasty, just average. The vegetarian meals on the other hand are dreadful. Really bad. Spinach crepes were thick doughy pastry, tough and tasteless with a teaspoon of thin cheese sauce, we left them.The vegetable lasagne was equally bad, dry tough pasta layers, cubed carrots, peas and potato I think(?) no cheese sauce, just dry layers, all sat on a smear of tomato sauce, it really was appalling. With most meals hardly any vegetables are served. Even the meat eaters are complaining about this. I asked for more vegetables and this was addressed but now I get a bowl of watery broccoli and cauliflower with each meal. This is served with such a flourish I feel as if I should be grateful and not complain any more. Oh dear, I think this is the only Cruise I might actually lose weight......(not a bad thing really!!!) Another thing we are not happy about is the noise from the sundeck which is above us. The thumping of heavy feet from about 5.30-6am is really annoying. Tip. Don’t book a cabin under the sundeck! Generally the Cruise is good with friendly helpful staff and good choice of tours. We just wish the food was up to standard as this would improve our holiday so much. One other thing we don’t like is the over familiarity with the restaurant staff. This may be down to the Australian passengers encouraging them, but some of us don’t need to have all the jokes and hi fives when we enter the restaurant. A little decorum and quiet would be appreciated. Read Less
2 Helpful Votes
Sail Date: May 2018
I found this river cruise fantastic, I cannot understand one of the reviews on this cruise, there was absolutely nothing to complain about. Food wonderful, staff so helpful, the people on the cruise very friendly, the tour director Emese ... Read More
I found this river cruise fantastic, I cannot understand one of the reviews on this cruise, there was absolutely nothing to complain about. Food wonderful, staff so helpful, the people on the cruise very friendly, the tour director Emese (spelling) could not do enough for everybody. I have a mobility problem and she went out of her way to make sure I was comfortable, travelling with Australians was fun, friendly and enjoyable. Cabin beautiful, tours fantastic no complaints from start to finish. The dining room staff were second to none, helpful,friendly and could not do enough for you. The Reception desk helpful, staff in the lounge wonderful, people who cleaned the cabins courteous and very friendly and cabins always so nice and clean. The food to die for, fresh and lovely every day. The tours that Emese organized were brilliant all and all a wonderful holiday, a trip of a lifetime. Read Less
Sail Date: October 2017
We chose this cruise because of the itinerary and because of the reports we had read from previous travelers about the quality of the ship, the food and the tours. We did an 8 day cruise on the Danube plus three additional days in Prague, ... Read More
We chose this cruise because of the itinerary and because of the reports we had read from previous travelers about the quality of the ship, the food and the tours. We did an 8 day cruise on the Danube plus three additional days in Prague, and were completely satisfied with the meals, the selection of daily tour excursions, cabin layout, and onboard entertainment. We were greeted every afternoon upon returning to the ship with a beverage and a warm welcome Service in the dining room was friendly, food selection and quantity was perfect, cleanliness and quality of ship furnishings met our expectations, and the staff always did above and beyond to meet our needs. There were multiple options each day of activities/tours to engage in that involved walking and buses, and always with well informed/educated tour guides from the local area. I would consider AMA Waterways on my next river cruise, without a doubt. Read Less
1 Helpful Vote
Sail Date: September 2017
Having cruised with APT in Russia, Vietnam and Cambodia we were thrilled to be able to cruise in Europe and in perhaps one of the best ships doing so. The AmaVerde was a fantastic experience from the moment we boarded up to the ... Read More
Having cruised with APT in Russia, Vietnam and Cambodia we were thrilled to be able to cruise in Europe and in perhaps one of the best ships doing so. The AmaVerde was a fantastic experience from the moment we boarded up to the disembarkation. The crew and staff were as professional as they were friendly. There was not one crew member who did not try their best and nothing was too much to request. It was fantastic service on a beautiful ship. Everything went to plan and any changes made for weather etc. were seamless and handled very well. Everyone of the crew went out of their way to make you feel welcome, special and relaxed. The food in all areas was fabulous. Every meal was a banquet, beautifully presented and served. The Chefs Table dinners are a must and we enjoyed two wonderful five course meals with matched wines with our new friends. Day or night, there was always something good to snack on too! The schedule of the cruise is just right, not too busy with time to relax and simply do your own thing. The shore trips were generally great with not too much walking but always well conducted and the shore briefs were very useful to decide or prepare. And the scenery, wow! We had noted other reviews where people were critical of going through the locks and walking on cobble stones; c'mon people! You're traversing most of Europe, what do you expect. And anyway, most of the locks were passed at night and rarely did we notice. We treated ourselves to an Owners suite which, if you can, you should request. The extra space and butler service was the icing on the cake. We can't wait to do this again but we have already signed up for another APT adventure in Africa first! To all you prospective river cruisers, don't delay! Read Less
4 Helpful Votes
Sail Date: September 2017
the cruise was good ,the staff were great ,the meals and drinks were all good,the entertainment was average,and our room which was a royal suite was NOT what we expected, our shower was ridiculously small and the room size was only ... Read More
the cruise was good ,the staff were great ,the meals and drinks were all good,the entertainment was average,and our room which was a royal suite was NOT what we expected, our shower was ridiculously small and the room size was only marginally bigger than the other rooms on level 3. seeing that this vessel is only 2 years old with many complaints about there shower in the royal suites yet they have done nothing about it ,l have complained, but its like talking to deaf ears we would not recommend the royal suite to anyone total waste of money in my opinion ,its very disappointing that they don't take there complaints seriously,celebrating 90 years in touring l would have thought that they would listen and take action when they have the same complaint over and over again,would l travel with APT again after there response over our complaint and the time they took to get back to us probably not,they need to try harder to keep there passengers. Read Less
5 Helpful Votes
Sail Date: June 2017
This was our favourite cruise ever. We have sailed on numerous ocean cruises but this was our first River Cruise and we could not fault it. Staff, Excellent and nothing was too much trouble. Food, delicious and so much choice. Drinks, ... Read More
This was our favourite cruise ever. We have sailed on numerous ocean cruises but this was our first River Cruise and we could not fault it. Staff, Excellent and nothing was too much trouble. Food, delicious and so much choice. Drinks, always available and very generously dispenced. No watering down of drinks on our cruise. The only thing you had to decide each day was the clothes that you wore, everything else was decided for you. Stewart our cruise director was alway available and so helpful. Could not find one negative comment for the whole journey. As we have been on a number of cruises we have learnt to choose the most inexpensive room. The only time spent in your room is for sleeping so why pay extra for a picture window when the best veiw is from the top deck or lounge room. Can't see much from your balcony when you are in one of the 64 locks or tied up in port next to another ship. Save the added expence and put it towards your next APT river Cruise, thats what we are doing. Read Less
6 Helpful Votes
Sail Date: May 2017
We have just returned from an APT Cruise -Budapest to Amsterdam and wholeheartedly give this company 5 stars. From our airport welcome (our plane was over an hour and a half late) to our disembarkation I give this company the thumbs up. ... Read More
We have just returned from an APT Cruise -Budapest to Amsterdam and wholeheartedly give this company 5 stars. From our airport welcome (our plane was over an hour and a half late) to our disembarkation I give this company the thumbs up. The ship itself was spacious (there were 129 on board but it accommodates 160) with our balcony cabin well set out and a small but adequate bathroom. Our cabin crew were most obliging as were all the crew. The dining room and staff were first class. Most people sat at a selected table from day one so we did get to know our waiters and they likewise. The food was excellent with a wide variety to choose from, with formal dining downstairs and casual dining upstairs. The entertaining area was large enough to seat everyone and this also was where the bar was, hence passengers socialised in this area. The variety of drinks were amazing as well as coffee and nibbles. The entertainment was low key but we didn't choose this cruise for entertainment; that is left to the bigger cruise liners. The ports we called into (apart fro Nuremburg) breathtaking as was the countryside we sailed through, the castles we passed and the towns we glimpsed at. Our cruise director was very informative and helpful as was the guides in each port we had. The only small criticism I had of this cruise was I would like to have seen the sanitisation of hands in the public areas enforced to stave off infections. Otherwise a wonderful cruise. Read Less
35 Helpful Votes
Sail Date: March 2016
Buyer beware!!!! This was certainly a holiday of a lifetime and we call it the "Great Aussie Rip Off". Please make sure you read the fine, fine print carefully. Budapest to Amsterdam Friday 18 March for 15 days. We believed ... Read More
Buyer beware!!!! This was certainly a holiday of a lifetime and we call it the "Great Aussie Rip Off". Please make sure you read the fine, fine print carefully. Budapest to Amsterdam Friday 18 March for 15 days. We believed we had researched this holiday thoroughly before booking with APT. We asked the correct questions. We finally booked with APT because we liked the fact it was an Australian owned company. We believed the testamonials from the APT owners and we liked what we saw on heir DVD's, brochures and information books. We now know that ALL APT brochures, information and DVD's are false, implied, misleading and deceptive. Firstly, we saw your APT ad for $5,995 per person twin share (fly free and free upgrade). Flight Centre, Hastings went on to charge us $9,840.50 per person. (Our free room upgrade alone was an extra us $800). Majority of people on the cruise got 2 for 1 offer and paid between $5,000 and $6,000 per person because they booked last minute or through the cruise expo. This information was the opposite of what Flight Centre, Hastings told us. When pulling up in Budapest to the APT Cruise ship it was definitely NOT the Cruise ship that we were shown in the brochures or DVD's and it had just had a paint job to cover up all the imperfections. There were no balcony suites. There was no pool on the top deck (as we were shown when booking). We were advised that every room had their own mini-bar that was re-stocked every day. There was no mini-bar nor bar fridge (for that matter) and we had warm bottles of water left in the room on the side boards. We could not take photos of most Palaces we visited. Beware when travelling over the Easter Period (as most town, shops) you go to are closed - what a waste of money that was. We expected to see an equestrian show at the horse riding school - instead we were shown empty arena and horses that we could not take pictures of. APT brochures again are implied and misleading. Oh - one of our favourites.... Rudesheim - Gondola Ride. If you get a chairlift on the way up the hill and the same thing brings you back - it is called a chairlift! Not a Gondola (regardless of the correct name call it what it is). Once again, implied and deceptive. The on-board alcoholic drinks were watered down in the second week. The Baileys Irish Cream was Milk! The beer was flat and the wine was cheap and tasteless. Your 24 hour gym could not be used between 6.30pm and 9.30pm (any day) because Fine Dining Restaurant took over the room. There was only 2 restaurants on board. The not 3 as stated as the restaurant upstairs had almost the same menu as downstairs (just scaled down). False and misleading. The hotel manager and the cruise ship director on-board spoke to people as if they were lesser than the staff and most of the time and always smiled through gritted teeth. These women should never hold the position they hold. Overall - what a disgrace our APT River cruise was leaving us with bitter memories. This trip was only worth the 2 for 1 person deal $10,000 would have been a trip well spent. $21,200 was certainly NOT worth my savings! We contacted APT upon our return to advise of the above and they have brushed us off and denied, denied, denied. Mind you, they were NOT on board to deny? Read Less
2 Helpful Votes
Sail Date: September 2015
This was our third time on AMA and the best cruise we have had with them. The crew was friendly and attentive to our every need. The cabin was standard but adequate for our clothing and normal traveling requirements. Thankfully the draft ... Read More
This was our third time on AMA and the best cruise we have had with them. The crew was friendly and attentive to our every need. The cabin was standard but adequate for our clothing and normal traveling requirements. Thankfully the draft on this vessel allowed us to go all the way on the Danube with the low water levels. We heard of several other ships that had to stop and bus their passengers. Ornulf was a knowledgeable, personable and fun person who was our cruise director including the pre stay in Budapest and the post stay in Prague. Adrian was the chef and provided excellent food for us. We rate it the best we have had in all our River and large ship cruises. David was the hotel manager and although new to AMA, he was very social and had all the groups humming along at peak efficiency. He was having his first performance review while we were sailing and hopefully he got the excellent rating that he deserves. We understand that next year this ship will be doing the new Bordeaux itinerary. I am not sure how much of the crew will go with the ship. Read Less
3 Helpful Votes
Sail Date: September 2015
This holiday started in Berlin and concluded in Amsterdam. My wife and I joined the AmaBella in Budapest after 7 days in Berlin and Prague (bus trip with APT as part of the 21 day tour). We had a cabin on Deck 3 which was a good size ... Read More
This holiday started in Berlin and concluded in Amsterdam. My wife and I joined the AmaBella in Budapest after 7 days in Berlin and Prague (bus trip with APT as part of the 21 day tour). We had a cabin on Deck 3 which was a good size and included a double bed, 2 chairs in the inside balcony + 2 chairs and small table on outside balcony. Bathroom was a little narrow but the shower and facilities were excellent. Cupboard space excellent. Laundry service was excellent. Food faultless for a river cruise catering for 161 people. Crew were always happy, helpful and experienced in meeting our every need. Cruise Director was very competent and helpful, organising things with care and precision and keeping us well informed. We really benefited from her experience. Shore excursions were interesting, especially the APT exclusives, Vienna Concert, Linz to Salsburg APT Train Journey and the visit to Namedy Castle on Day 18. Boarding and disembarkation were well orgainised and handled with care. This was our third European river cruise, the previous two were on Avalon Cruises. Read Less
10 Helpful Votes
Sail Date: April 2015
We received details of a half price offer on this cruise from an agent but decided to book direct with APT. We booked it about 5 months out which is unusual for us as we normally wait till nearer the departure date for a better price. This ... Read More
We received details of a half price offer on this cruise from an agent but decided to book direct with APT. We booked it about 5 months out which is unusual for us as we normally wait till nearer the departure date for a better price. This seemed like a good deal however so we booked up. We had a previous holiday with APT to China and had a welcome home voucher worth £100 each but it wasn't valid on this special offer. We also had to pay the full amount on booking but that was OK. Around 3weeks out we received an email containing our flight e ticket, taxi transfer voucher and itinerary. I emailed APT to see if they would be sending us a paper copy but apparently they wouldn't for this special offer. They also decided that no promotional merchandise would be supplied for this trip either. All a bit mean for a £200+ per night trip. We met the APT rep at Budapest airport and were quickly on our way to the ship. Cabins are available from 15.00 but a fair selection of sandwiches soup and cakes are available in the lounge before then. The bar was also open for drinks! We paid extra for a double balcony cabin one deck up and were glad we did as it is slightly larger. The cabins are a bit on the small side compared to ocean cruise ships we have used before. Even with this larger cabin there is a shower and no bath and the wardrobe and bathroom doors all clash. The cabins and common areas are all kept very clean and well maintained although I did find a book under our bed and we ran out of toilet roll one day. There is always plenty of water left in the cabin and coffee and tea (good selection) are available all day from a machine in the lounge but the coffee wasn't the best. It was good in the restaurant for breakfast . Drinks are included from the bar but not all. There is a menu which details which drinks you have to pay for which includes most cocktails. Wine flows freely with lunch and dinner but the only choice is red rose or white. The mini bar only has water. There is a reasonable choice at all meals but one day everything was pork based which wasn't good for my wife who can't eat pork. The chairs in the main dining room are very close together and the waiters struggle to serve those sitting near the window. The main restaurant was supposed to be divided for dinner giving an Italian option on one side but that didn't happen on this cruise. The Chef’s table taster menu restaurant was good but the booking system was a bit haphazard. The head waiter came round on the first afternoon with a clipboard and took the bookings but not all passengers were on board. At lunch and dinner you are requested to be seated within 20 mins of the restaurant opening so it is effectively a fixed meal time. Breakfast is a buffet (with an egg station) as is most of lunch. Soups and main courses are served. The fresh fruit available for breakfast was disappointing as most of it was obviously tinned fruit. Dinner is full service. We felt that dinner took a long time as most nights it was around 2.5 hours. We had to leave our first dinner almost as soon as we finished desert as the ship set sail for an after dark cruise through the city lights of Budapest and we almost missed them. The kitchen seems to be the problem as the waiter made a point of coming to tell us several times that the food is on its way. Portion sizes are not large and the vegetables tended to come up to 5 minutes after the meat was served. Some of the excursions waste a lot of time especially the Melk Abbey trip. There was complete confusion between the guides who came with us from the ship to the Abbey and the guides who took us round the Abbey. The tour of Durnstein was good but the wine tasting at the end was a complete waste of time as it included a long lecture on wine and minute samples. Likewise the three hours spent on the coach to and from Regensburg wasn't really worth the effort. The radio receivers supplied in your cabin do make the excursions better as you can always hear the guide. The wifi worked well in all the common areas and in our cabin and there was a free electronic safe in the cabin. This ship being the oldest in the fleet could do with a few of the modifications we saw on Amareina which was tied up alongside us in Passau. Wind breaks along the sundeck, reclining chairs and a screen for the pool and swim up bar. The lounge gets very busy and noisy with entertainment and no other quiet space is available except your cabin. There were several complaints (including ours) about noise and vibration from the engines overnight. Some couples paid to upgrade to move forward on the ship. Earplugs are essential as if the engine doesn’t wake you the transit through the locks will. There is lots of hot water and the shower is good but the bathroom feels cramped. All the staff were friendly and did a good job. Security is not to the same standard as on ocean cruise ships. The card supplied on check in is only used to open your cabin door. When you leave the ship you collect a cardboard card with your cabin number and you hand it back when you return. The main purpose of this is to check who is back on board. If you forget to hand it in they make announcements asking you to bring your card to reception. You don't have your photo taken and checked as you leave and enter. The final night parading of the crew goes on forever and I think is just as embarrassing for the crew as it is for the passengers. We heard that the average age of the passengers on this cruise was 64 (which of course should be confidential) but I think that the average was slued by several younger people who worked for travel agencies including APT. There was one lady of 94 who spent a lot of time in the lounge and was doing a wonderful job of sewing bags of lavender for her charity work We did enjoy our week but I think we will stick to mid size ocean ships. P.s. APT please note I am not wasting my holiday filling in a large questionnaire most of which is to gain marketing information. Read Less
1 Helpful Vote
Sail Date: September 2014
APT have a good reputation plus we had been to Alaska with APT, Egypt and Turkey, they always had us in the best hotels when travelling on land and very close to the city hum, therefore we did not lose time travelling into the hub which ... Read More
APT have a good reputation plus we had been to Alaska with APT, Egypt and Turkey, they always had us in the best hotels when travelling on land and very close to the city hum, therefore we did not lose time travelling into the hub which other companies do. They also allowed plenty of time for walk abouts whereas other companies just drove by areas and points of interest we wanted to stop at. Sure we payed a bit more but well worth it. The on board experience was great, very impressed with the food and variations to choose from. The free drinks, alcohol, was top shelf and late into the night. We had local entertainers which was great. I would take the same cruise again but something different, probably the French Rivers. Plenty to choose from in regards to the land excursions, we had four choices at each stop, how good is that. Read Less
1 Helpful Vote
Sail Date: September 2014
We have travelled from Budapest to Amsterdam in September 2014. Prior to this we had a 12 day coach through the Balkans also with APT. The whole trip was wonderful. The ship was very comfortable, enough space and very clean. The staff ... Read More
We have travelled from Budapest to Amsterdam in September 2014. Prior to this we had a 12 day coach through the Balkans also with APT. The whole trip was wonderful. The ship was very comfortable, enough space and very clean. The staff on the ship was outstanding, they knew all our names on day one (including favourite drinks). The whole trip was great but the highlight was the food and the excursions (the choices). The food was from all the areas we were passing through, every region's delicacies, cakes, wine. I can not find the words to describe how good it was. Felt absolutely spoiled. My partner has never been to Europe before and he is now hooked, wanting to go for another cruise. All the excursions were great, the tour guides were full of interesting information and sometimes very funny. The only hiccup on the trip was, everyone on the ship was coughing by day two. Towards the end there was a doctor called and he was just giving people antibiotics, charging 150 euros. Yes, the insurance will cover this, but did not feel right. I had an issue with my ear, doctor did not help, sent me to a clinic nearby (where they could not help either) and still charged me. Thankfully, next day the tour manager arranged an appointment with a doctor in Amsterdam. They were great and very helpful. So this did not ruin my trip, just did not see much of Amsterdam. All in all, I highly recommend the river cruise. The coach tour was also fantastic. Read Less
1 Helpful Vote
Sail Date: October 2013
We have recently returned from a 15 day cruise from Budapest to Amsterdam on the Amabella. It was an APT (Australian Pacific Touring) cruise and was absolutely everything and more than we expected. Although the cabin was quite small, it ... Read More
We have recently returned from a 15 day cruise from Budapest to Amsterdam on the Amabella. It was an APT (Australian Pacific Touring) cruise and was absolutely everything and more than we expected. Although the cabin was quite small, it was well fitted out and spotless. As we did not spend a lot of time in the cabin so it was quite sufficient. The bed was rather hard and the computer was very very slow and impossible at times to send emails. But it was very quiet and nice and bright, and nice to relax in and watch the world go by. The bathroom was quite roomy and once again spotless and checked every day. It was a nice touch to have a chocolate left for us on our pillow each evening whilst we were at dinner. We were very satisfied with our cabin overall. The food was fantastic and plenty of it, the nightly entertainment was very good and all the staff were very friendly. Our on shore tours were well organized and our guides very friendly and easy to understand. Our tour director was so professional and friendly and very helpful that it made the cruise so much more enjoyable. Because everything was included, tours, meals, drinks tips etc, it made managing your money much easier as all you needed was spending money. We really could not fault this cruise in any way, and we would most certainly travel again with APT. Read Less
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