1 Helpful Vote
Sail Date: January 2018
The beat so far #20...food was great entertainment was great service was over the top...plus any questions we ask the crew was answer very well.....Thank You for a good Time......we would like to thank ower table waiter and helper Gene ... Read More
The beat so far #20...food was great entertainment was great service was over the top...plus any questions we ask the crew was answer very well.....Thank You for a good Time......we would like to thank ower table waiter and helper Gene and Nives...they were the BEST.....The ride was very smooth we hit some rain and rough weather but the ship handled it very well.....My thanks to the ships Crew......The cabin Was perfect size and entertainment and activities were over the top....took this cruise because it was close to home and easy to get too.........plus saved a lot of money on flying plus the trouble.of.going.to.the airport......also.the time.we picked.was perfect,there.was very few kids on board..Also when.the the ship docked.a lot of people.went.ashore.we had the whole.ship to ourselfs,food,court was empty.the pool.empty..plus it was less noisey.and plenty.of seats to go around.I just want to point out,,being at sea for 3.days made it very hard to find a seat or a chair to seat in the sun... Read Less
Sail Date: January 2018
Too many unsupervised children and fights on the ship. The cruise line did not take control of the out of control passengers until it was too late. Dining rooms could not keep up with the demand which caused either over cooked or cold ... Read More
Too many unsupervised children and fights on the ship. The cruise line did not take control of the out of control passengers until it was too late. Dining rooms could not keep up with the demand which caused either over cooked or cold food. Forget about trying to get a lounge in the solarium. Public bathrooms were gross and dishes and glasses left in hallways and elevators. The shows and comedian were excellent. The bar room staff was great and the choice and quality of the beverages was very good. Thank you to Blaz Potokar for making our dining experience an absolute pleasure. Your attention to detail was outstanding and greatly appreciated. Would also like to thank Dimitar Stojanovski for his assistance. Our stateroom attendant was excellent - Carlos Tannis. Surprisingly embarkation and disembarkation went very smoothly regarding the amount of travelers on board but I would not recommend this large of a ship for any seasoned cruiser. Read Less
Sail Date: October 2017
From the moment I stepped onto the ship till the day we left I felt pampered. The food, shows, clubs and casino were outstanding. It was amazing and impressive that after the first day the waitstaff and steward called us by name. Not ... Read More
From the moment I stepped onto the ship till the day we left I felt pampered. The food, shows, clubs and casino were outstanding. It was amazing and impressive that after the first day the waitstaff and steward called us by name. Not just in dining or our room but anywhere we bumped into them on the ship. Our cabin was spacious and very clean. Every day was an adventure and there was always something different to do. The outdoor pool area was relaxing and with the jumbo TV screen sports fans didn't miss a thing. There were movies, bands and pool games. Activities are fun and drinks are fantastic! Ports of call were a lot of fun, my friend and I ages 64 & 68 went parasailing for the first time. Fantastic! Can't wait for my next cruise. As a first time cruiser there are things I would do differently on my next cruise but not much. I rate Royal Caribbean's Anthem of the Seas a 10+ Read Less
Sail Date: October 2017
We had been at each port on previous cruises. We went for the on ship experience and friends were going also. The ship experience was excellent. The food was great. It more than made up for the horrible food we had on a celebrity cruise in ... Read More
We had been at each port on previous cruises. We went for the on ship experience and friends were going also. The ship experience was excellent. The food was great. It more than made up for the horrible food we had on a celebrity cruise in May of 2017 to Alaska. This was our 3rd RCCL and I will definitely do it again! Great job chefs we loved the food, not one complaint. We had never left from Bayonne before. I would leave from there again. It's a 3 hr. drive from our house. It was an easy quick process from parking to stepping onboard. No problems. My husband never goes to shows onboard but he did this time and didn't complain. We had a fun time at Coco-Cay we wished we could have stayed an extra day. Very relaxing. Our dining room staff were the best friendly, fast, fun and attentive. We'll miss you Bruce Li our Chinese friend. Read Less
4 Helpful Votes
Sail Date: April 2017
Bermuda and Boston were places we hadn't visited. It was exciting to visit new places and the two day stay in Bermuda was especially nice. It gave us time to revisit our favorite beach and see places others recommended after their ... Read More
Bermuda and Boston were places we hadn't visited. It was exciting to visit new places and the two day stay in Bermuda was especially nice. It gave us time to revisit our favorite beach and see places others recommended after their first day. The cabins were clean and roomy. Our attendant was helpful and friendly. He went out of his way to provide us with little extras that enhanced the whole experience. Food in the main dinning room, windjammer and others was excellent. The service though out our cruise was very good. Bartenders, servers, and general staff provided excellent service. There was good entertainment and activities on the ship. Day care services were excellent. The staff on board were helpful and interested in the overall quality of our experience. Arrival and departure was quick and easy relative to other cruises we have taken. The ship was modern, clean and equipment and facilities were well maintained. I would recommend this cruise to any of my friends without hesitation. Read Less
2 Helpful Votes
Sail Date: March 2017
This Ship was lovely in every way.!!!! Luxury and Fun, Fun, Fun!!! Truly something for everyone, at any age...(I'm a senior with a young attitude!) The activities/amenities were great!!!.... The fantastic Northstar which takes ... Read More
This Ship was lovely in every way.!!!! Luxury and Fun, Fun, Fun!!! Truly something for everyone, at any age...(I'm a senior with a young attitude!) The activities/amenities were great!!!.... The fantastic Northstar which takes you up to a once in a life time trip in the sky... The wall climbing...Then the surf/boogie board Flow rider...Flights in air too...but make reservations early!!! Lots of things for kids...of all ages...like the bumper cars and being in a "Thriller" Michael Jackson dance! This ship was wonderful for families, but had great "spaces" for adults only....Loved, loved the solarium with pool upon wading pool and two hot tubs ...besides of course the other indoor & outdoor pools/hot whirlpool tubs!! A variety of live music also...Shows...all the regular stuff too....Everything I did was delightful...Mmmm except a bit of problem with disembarking...But truly had a great time! I went with friends, but want this to be a family reunion event! Read Less
14 Helpful Votes
Sail Date: January 2017
We booked this cruise while on another cruise back in 2015, so we had plenty of time to read reviews, and to plan accordingly. We are fairly frequent cruisers (Diamond Plus with Crown & Anchor Society) so we had a pretty good idea ... Read More
We booked this cruise while on another cruise back in 2015, so we had plenty of time to read reviews, and to plan accordingly. We are fairly frequent cruisers (Diamond Plus with Crown & Anchor Society) so we had a pretty good idea about much of the process, but the Anthem is a bit different in a number of ways. First, you have the option of uploading a self-prepared security photo to the website prior to embarkation. We did this, and of course we did online check-in, so upon reaching the pier we simply walked over to one of the representatives holding a tablet, handed her our printed Set Sail Passes and passports, and literally within 2 minutes we were heading through the security screening. We were then on the ship within 15 minutes of reaching the pier! Prior to the cruise we stayed at the Newark Airport Ramada. They offer a park and cruise special, which included up to 21 days of parking in their fenced lot. We arrived the evening prior to sailing to be safe. The hotel provided a complimentary shuttle to the pier. We had already arranged the time during the hotel reservation process, so we went to the lobby at around 10:15 a.m. as instructed, and although we ended up waiting about 1/2 hour the shuttle process worked very well. Upon reaching the pier a porter grabbed our bags (I always print and laminate the luggage tags provided by Royal Caribbean and then attach them as we head to the pier. So our bags were ready to be delivered to our stateroom) and we headed inside the terminal for check-in (described above). We downloaded the Royal IQ App and paid the $7.95/person fee to use it during the duration of our cruise. I had read numerous complaints about it but frankly my wife and I found it quite useful. It is fairly robust (you can even book excursions using it) and it allowed us to keep in touch when separated on the ship. It supports both "chat" and voice communications. A couple of times we had to disconnect then reconnect to the wifi router, but other than that we found it worth the modest fee. We also purchased a one device surf and stream package prior to sailing. We found the internet service to be far superior to any we had ever experienced at sea before. I actually streamed an entire hockey game at one point and we were able to make wifi phone calls to friends and family. In case anyone is wondering, a one device plan can be shared by multiple users. However, only one device can be connected at any point in time. We had a balcony stateroom on Deck 8. The room had plenty of storage and offered 3 A/C outlets and 2 USB charging ports. We didn't really need any sort of outlet multiplier as was typically necessary on other ships. I had seen complaints about the beds - ours was firm but not uncomfortably so. We slept well! The air conditioning works only when the balcony door is closed AND locked. The lights in the room shut down within a minute or so of removing the Seapass Card from a slot at the main light switch. If desired any card would work in that slot (another old hotel card key, for example) but we didn't find that necessary. The bathroom included a glass encased shower with a curved door. Not only was it roomy but the mirror in the bathroom didn't steam up as it always did on other ships. I had also seen numerous complaints about the movement of the ship. My wife and I agreed that it seemed to roll as much as some of the smaller ships (it was reminiscent of cruises we have taken on the Grandeur of the Seas). Perhaps the somewhat narrow and tall design contributes to this. But it wasn't bad enough to interfere with anything other than on one particularly rough day on the return to Bayonne when many activities were canceled or postponed due to rough seas. The entertainment was very good. We Will Rock You was quite fun. We missed The Gift, but we did see Spectra's Caberet, which we didn't enjoy as much as we had hoped. The headliners were generally good. My wife and I tend to gravitate toward the Schooner Bar in every ship, and on the Anthem we found "A Girl Named Jake" who was a phenomenal performer. I haven't any idea how much longer her contract runs, but if you sail within the next couple of months she'll probably still be there and is well worth a listen. Other venues had various types of music going. There was a Beatles tribute band that played on several nights. They really had the crowd hopping. There are so many venues that you're likely to find something of interest every night. We found the food to be good. Some have complained, but we didn't notice any real difference from other cruises. Windjammer is the usual buffet food. They did seem to have an abundance of fresh fruit, which was great. The MDR was good, and we did enjoy 2 meals at specialty restaurants. Some have complained about the service. We didn't notice any real drop-off in service among the dining venues. All crew members we encountered were friendly and willing to help. Perhaps it's a matter of expectations. We have cruised enough to know what to expect and we weren't disappointed. We did have some trouble getting into sync with our stateroom attendant. We left the room at different times each day, usually affording at least 90 minutes to 2 hours for the room to be serviced, but on 2 occasions he didn't get around to us. I must say that after more than 2 dozen cruises this was the first time we experienced that. The Seaplex was very interesting. It's a great place for kids as well as adults. Bumper cars at sea is a pretty cool thing, indeed. There are a variety of activities there to keep every family member engaged, including Xbox units, table tennis, etc. We did try the NorthStar, which we enjoyed. We tried it at sunset in port, which was a nice experience. While in port they don't extend it beyond the ship, but you'll get views of the port. At sea they do extend it over the water, but of course all you'll see is...well...more water. It's just a matter of preference. We signed up for iFly but didn't make it. Something left for next cruise... 270 is a great venue. Dining during the day and entertainment at night. It can transform to a variety of different purposes. Pools were great. Solarium is beautiful. Good to have a covered area when cruising from New Jersey in January! It was chilly outside on the first full day of cruising and on the last full day of cruising. Other than that it was warm enough to enjoy our balcony. There were 2 formal nights on the cruise. We enjoy dressing for those. I don't get many opportunities to wear my tuxedo. Neither does my wife have much call to wear formal gowns. It's nice to dust those off once in a while. We had thought that there would be 2 smart casual evenings as well but found that all other evenings were casual. I wore my linen suit on one evening anyway...I packed it and had it pressed on board, so I was determined to use it! Disembarkation - WOW! We're still scratching our heads about how easy leaving the ship was. We had a low tag number (4) so by the time we arose, finished packing our remaining items to carry off with us, and got showered and dressed our tag number had been called. So we went down to deck 5 and literally walked off the ship within seconds. Upon entering the terminal we immediately found our bags and off to customs we went. We waited a whole 30 seconds or so for an agent, walked up and were cleared about 15 seconds thereafter. It couldn't have been more than 15 minutes from the time we closed our stateroom door behind us until we were at the curb for our shuttle back to the Ramada to pick up our car. It was without a doubt the smoothest and fastest disembarkation we have ever experienced. So would we recommend the Anthem? Well, since we're booked to cruise on her again later this year we'd have to say, "Yes!" My favorite ships are the Oasis class (I enjoy the variety of activities available on the larger ships) but I'd have to say the Anthem (Quantum class) is a close second. And as for my wife, she has declared the Anthem her favorite ship. Although I was a bit apprehensive given the negative reviews I had read, but I'm glad I gave it a try myself. We had a great experience on a lovely ship with a good crew. Oh yeah...we did actually stop at several ports. But my wife and I visited only a few of them, and those only on our own. We enjoyed the ship on other port days, since it was largely uninhabited while in port. We actually had our pick of Solarium pools one day. And we were able (other than day one) to use pretty much any machine desired in the Fitness Center each day. 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2 Helpful Votes
Sail Date: January 2017
The ship was close to home. No airport annoyance. a great cruise line and a great ship the cruise staff is ready willing and able to help, from the photo shop to the internet team. I was glad to see they are trying to stop the chair ... Read More
The ship was close to home. No airport annoyance. a great cruise line and a great ship the cruise staff is ready willing and able to help, from the photo shop to the internet team. I was glad to see they are trying to stop the chair saving. I means a lot to be able to find a chair. Having different places to eat breakfast was a nice touch. Would like to see more comedy shows, and a more frequent rotation of shows like we will rock, the gift. If you are a frequent cruiser who likes to go to the shows this is a great way to draw people to the next cruise sooner. I would like to see how to do work shops on photo, camera usage. we enjoyed the on deck movies, some pretty good movies. I would like to see more 70 music. I was shown how to use my internet package. The crew member had a lot of patients it takes a lot of patients to teach some of the tech that some of us love Read Less
1 Helpful Vote
Sail Date: January 2017
We have cruise alot with Royal was our favorite cruise line in till this cruise. Our worst was Carnival Dream in till we did this one Anthem of the Seas. Food, Entertaining crew bad really bad, shore excursions so disorganized. Specialty ... Read More
We have cruise alot with Royal was our favorite cruise line in till this cruise. Our worst was Carnival Dream in till we did this one Anthem of the Seas. Food, Entertaining crew bad really bad, shore excursions so disorganized. Specialty restaurants worst food you can get. Our stateroom was on 8th floor and we can hear music noise from 3rd flor up to 3am everyday, we can hear every neighbor in the bathroom throuhg the vent. our family were 6 cabin dow and we can hear them. This ship was very poor made. The entertaining crew was bad I mean bad. Only positive was a lot of Caribbean bar tenders compare to other cruise lines, Cruise line should only hire Caribbean bar tenders as they now how to sell drinks and get the party going. ( no i'm not from caribbean I'm from Portugal and cruise a lot around the world). Royal should look at NCL specialty restaurants food quality. Guest will pay extra for specialty restaurants but not for the same kind of food that you serve in the Windjammer or Dining room. Read Less
1 Helpful Vote
Sail Date: December 2016
Cruise was amazing. Food, crew members, entertainment shows, cleanliness were outstanding. This was our 1st cruise and we enjoyed it a lot. Fantastic experience with the Royal Caribbean. Minus points are - water charges & ... Read More
Cruise was amazing. Food, crew members, entertainment shows, cleanliness were outstanding. This was our 1st cruise and we enjoyed it a lot. Fantastic experience with the Royal Caribbean. Minus points are - water charges & Internet Charges are very expensive. Availability of the onboard adventure rides, some shows are very very poor. That means if you booked it earlier, you dont have any guarantee that that booked slots are going to be happened as because of weather some rides were cancelled and we dint get any other slots as all slots are booked and guest services dint do anything about it and many people were frustrated with this cancellation. Also dont go for Spa services as its very costly and not satisfied at all. From our cruise experience what we have learned that do not buy any services, any products onboard as they are super expensive. Rest enjoy complimentary services only. And yes one thing I forgot to mention in their feedback that when you board ship for the first time, there should be some orientation about the ship or some crew members to whom you can ask what to do next. When we came in, half of our time gone for understanding whats going on, where to go, where to eat, where to seat, where to see and there were no crew members whom we can ask. Otherwise our experience was very very beautiful. We loved loved it and definitely recommend and will definitely come back again. Cheers Read Less
1 Helpful Vote
Sail Date: December 2016
Excellent experience for a short time cruise, especially for us, Canadian people coming from Montreal. The price they offer for this cruise was really interesting when you consider the balcony room offered. The crew for the balcony room ... Read More
Excellent experience for a short time cruise, especially for us, Canadian people coming from Montreal. The price they offer for this cruise was really interesting when you consider the balcony room offered. The crew for the balcony room and the various restaurants is more than sympathetic. It was my third cruise with Royal Caribbean, but I preferred the Navigator of the Seas or the Explorer of the Seas. Smaller boats (about 3000 people instead of 4000 people). At this time, my best one was the "repositionning" Miami to Roma. Unfortunately, they don't offer a "free beverage package" at a realistic price !!! It's a good way to take the cure at alcohol !!! The balcony-room was gorgeous, even at the seventh floor. The parking place is really beside the boat and the time to get out the boat is really appreciated : forty five minutes from our cabin to our car. To be recommanded !!! Read Less
2 Helpful Votes
Sail Date: September 2016
I'll try not to repeat information already posted. We were on Sept 8 New England 9 day trip. After finding the terminal??? embarkation was great. Having agents outside with laptops was efficient. Speaking of laptops the ... Read More
I'll try not to repeat information already posted. We were on Sept 8 New England 9 day trip. After finding the terminal??? embarkation was great. Having agents outside with laptops was efficient. Speaking of laptops the passenger experience is conducted on I-phones. Shore excursions are booked on a I-phones, benefits are embedded on you sea pass card, Electronic stations are everywhere to scan your sea pass for reservations, experiences etc. It is designed for todays millennial generation. Missing are people to help you. The ship appeared understaffed. There is only one room attendant. Gone is his/her assistant. The assistant waiter is there but not as evolved as before. There is one bartender not two or three. Diamond happy hour is from 5pm until 8;30. Early dinner starts at 5:30 leaving no time for a drink before dinner. The Diamond Lounge was packed forcing them to open parts of the Music Hall for Diamond service during happy hour. There were not enough staff to handle the crowd. Dynamic dining is a failure. Glad to hear that it ends Nov 26. They will go back to two dining rooms for My Time Dining and two dining rooms for early and late dining. Again the dining staff seemed short of staff. The dinner menu cautions you to allow for two hours for dinner. It took most of that time. However breakfast in the dining room also took over an hour and a half which was to slow, forcing people to go to the windjammer to meet scheduled activities. The ship is beautiful. It is smaller than the Oasis class and it is noticeable, as it is divided into more smaller venues. The show the "Gift" was not up to the RCCL standard. Really don't know what it was about? I would not waste my time trying to book that show again. The reservation process for dinner and show reservation's required multiple attempts over several weeks to book the requested times. Much to complicated and time consuming. The ship was beautiful and the itinerary was something other than the Caribbean. Despite the above, I would recommend it and I would go on the Anthem again Read Less
12 Helpful Votes
Sail Date: March 2016
We are experienced cruisers, but this was our first on Royal Caribbean and we enjoyed it even though there were some things that could have been better. Port arrival was amazingly efficient. We arrived at 10:30 and had no wait at port ... Read More
We are experienced cruisers, but this was our first on Royal Caribbean and we enjoyed it even though there were some things that could have been better. Port arrival was amazingly efficient. We arrived at 10:30 and had no wait at port - going through the terminal was the fastest, most efficient boarding I have ever experienced...great job! They do need to fix the parking lines and construction issues because once it got busy, people were waiting in line for 45 minutes. Entertainment was on par with other cruises we've been on. While I liked We Will Rock You and thought the singers were great - it was too long and the plot could use some help. I highly recommend you see Spectra - it was our favorite and I'm glad we got to see it because they cancelled the show on the last night. I liked the Van Halen tribute band and had a great time at Trivia. We never made it to the Dining rooms, but we ate at Windjammer for Breakfast, Two70 for lunch, and did Jamie Oliver's and Wonderland for dinner. Windjammer was ok - I wished they had a more diverse buffett. Late night we ate pizza and cookies and Michael's Pub. The cabin was designed very well with lots of storage and the bed was comfortable. We had a balcony cabin and it was a bit larger with nicer furniture than other ships we've sailed. Our cabin steward was thorough and very friendly. If I could change one thing about Anthem - it would be service and activities! Every bar had a 15 minute wait for a drink when it was busy and some bars had only one bartender - all throughout the cruise. It became very annoying after the first day. This ship has tons of cabins, ergo many more passengers. Every activity and venue had a wait, a line, standing room only, sorry we're full problem. We enjoyed our mini getaway, but would be hesitant to bring our kids or do a longer cruise on Anthem because of the limited service and activity problem. We booked on Harmony of the Seas in November and other cruisers we talked to said the Oasis class was a much better experience. Read Less
Sail Date: November 2015
Traveled 12 days on this ship from Bayonne 2 days at sea stopped in San Juan, then to Martinique, St Kitts, St Martin, Barbados. The ship is new with many tech advances. New way to dine on board took a little getting used to anyone ... Read More
Traveled 12 days on this ship from Bayonne 2 days at sea stopped in San Juan, then to Martinique, St Kitts, St Martin, Barbados. The ship is new with many tech advances. New way to dine on board took a little getting used to anyone should really pre plans restaurant choices before boarding. Boardinghouse was is quick and easy. Be sure to pre register print board document bring with you. Upon arrival meet with Royal Caribbean rep as you approach the entrance. They take two minutes t complete process atmosphere your board process. Go directly thru security up escalator board ship. Sea Pass cards will be in your state room. There is also a plastic wrist band that acts as seapass if one wants to wear it. Service is good stateroom attendant perfect. Lot of storage in cabin. Service on board needs a little work. They don't hawk drinks around the pool etc as we are used to seeing. The dining room staff serves well but not the little touches we are used to receiving. The tech advances are a great asset to the cruise experiences you are able to monitor your bill, make dinner reservations, read the daily compass. You can also do these things on your IPhone. The Biontic Bartender was unique and is simply an example of the technology on board. We enjoyed this trip, First one from Bayonne and would highly recommend it. Large ship but plenty of space for all, multiple elevators great vessel. Try the flow rider it is fun for all as was the rip cord feel like you are flying. Read Less
3 Helpful Votes
Sail Date: October 2015
We are avid RC cruisers, only 3 of our last 12 (2013- present) have been on a different line. Pretty new ship but after only 6 months the cabins are pretty dirty already. Hallway carpeting looks 3 years old. Bad weather that is no ... Read More
We are avid RC cruisers, only 3 of our last 12 (2013- present) have been on a different line. Pretty new ship but after only 6 months the cabins are pretty dirty already. Hallway carpeting looks 3 years old. Bad weather that is no one's fault HOWEVER the cruise director, Luke, has done nothing to create extra things to do while pools and hot tubs are closed. Limited live music, shows being rescheduled and nothing to take their place. Movies are on the outside screen and yet that deck is not usable due to cold and wind. Internet doesn't work properly, TV stations aren't working and when they do the Captain forgets how to turn off the PA properly and leaves it on mute so there is no TV sound. Now, I will says that the "We will rock you" show was fabulous even though the theater was like a sauna. Dining is ok. New venues but the food is only decent not great. And the staff is ridiculously rude because you have new people each and every meal. They have no reason to invest in you as you don't tip them. Room service menu is a joke and the few decent things are all at a COST now. The Seaplex Dog House is horrid. Like the worst 7-11 hotdog you can imagine. Johnny Rockets has only 2 booths for seating and is open air. Very poor planning. To add insult to injury it's a la carte and tiny cold stale portions. Sorrentos pizza is ok but bland. No spices just plain tomato sauce. Two70 grill is good but it's hard to find a seat to eat after you get your food. :( Overall I think RC's new ship is a dud. The Agony of the Seas is what I will call it. Will never sail the Quantum class again and will avoid all transatlantic crossings on RC. They just do not know how to adapt when weather changes their schedule. So many truly miserable people on board. Griping everywhere you turn. Also, adult solarium is beautiful 3 level area BUT it's all enclosed so it's hot as hades! No where to enjoy sun or get a breath of fresh air. And no more cruises with Cruise Dud / Direcor Luke ever again either. Never knew a cruise director could ruin a cruise but they sure can. Done with RC for the foreseeable future as well and we have 60+ nights sailing with them. Sad that they just don't care anymore. Read Less
3 Helpful Votes
Sail Date: October 2015
As a frequent cruiser, we have come to expect certain niceties when we board a ship. We took the maiden voyage across the Atlantic on this ship and were very disappointed. So much so that we will never cruise Royal Caribbean again. To ... Read More
As a frequent cruiser, we have come to expect certain niceties when we board a ship. We took the maiden voyage across the Atlantic on this ship and were very disappointed. So much so that we will never cruise Royal Caribbean again. To begin with, we waited over two hours to board. Just too many people. They could not handle us. We reserved our entertainment and restaurants before we left- on line as requested. We did not get what we requested. When we complained we did not get the Spectra show we reserved they just replied, "too bad! Everyone wants to see that show" Our room steward was fine but it stops there. To get someone to bring you a drink or iced tea was impossible. If you wanted something in the buffet, get it yourself. I like lemon in my tea. They were usually out of lemons. And to find a seat in the buffet for breakfast or lunch was impossible. By the time you walked around waiting for someone to leave your eggs were cold. Same for lunch. We finally settled for the restaurant but your choices were limited there. We were scheduled to leave the boat at 8:30. We did not get off the boat till noon. They put us all in central locations and said it was a customs problem. That may well be but couldn't RCCL have alerted customs that there were 5000 people coming into port? We were shut in for most of the 8 days. Now RCCL could not control the weather but beware! All this rock climbing, bumper car, aerial stuff is totally contingent on the weather. We never got to use it. The ship is new so the restrooms were lovely and the rooms very pretty. But for an 8 day cruise with no port stops, I would have liked more than a nice state room and OK restroom. I repeat. We will never be cruising with Royal Caribbean again. Read Less
Sail Date: October 2015
We are very disappointed with Royal Caribbean. First the checkin was a mess too many people not enough help. The cabin was very nice with the split bathroom,shower was wonderful. Dining The windjammer was a joke not enough ... Read More
We are very disappointed with Royal Caribbean. First the checkin was a mess too many people not enough help. The cabin was very nice with the split bathroom,shower was wonderful. Dining The windjammer was a joke not enough tables,when you found a table they were covered with dirty dishes and not enough help to clean up, never went there again. Once was enough. The restaurants were decorated beautifully. The food was okay not great. My meal was never hot only warm. We loved the Coastal kitchen. Internet. We paid for Internet only to discover we couldn't access in the room like they said, so that was a dud as well. The entertainment was lacking, nothing on in the afternoons, never saw the cruise staff. We only saw Luke probably 4 times, where does he hide. The shows were the highlight, but on a 8 night cruise we only had 3 shows. The music hall was too small for the amount of people on board, you couldn't get near the place in the evening. Disembarkation was the biggest mess I have encountered we were to get off at 9:30 am got off at 12:30pm, then had to stand in line with 500 people to get a cab. The ship was beautiful, but it is too big and RCCL need to hire more people to have it run more smoothly. You have lost a valued client. Princess is for me. Read Less
Sail Date: October 2015
Despite having taken many cruises this was my first time cruising with Royal Caribbean. Anthem of the Seas is a lovely ship, but I personally feel that it lacks something! (Fur coat and no knickers springs to mind). I'll start my ... Read More
Despite having taken many cruises this was my first time cruising with Royal Caribbean. Anthem of the Seas is a lovely ship, but I personally feel that it lacks something! (Fur coat and no knickers springs to mind). I'll start my review on a positive note. All the restaurants were lovely, and I particularly enjoyed the choice of dining venues, coffee shops etc. The food was also very good. The shops were also very good but there wasn't anywhere to buy, toothpaste, paracetamol, small items that may not have been packed. The pools when open were lovely and the shows were good. Now for the not so positive aspects. Embarkation was a very long process, I'm sure this could have been speeded up, despite downloading a fast pass it took quite a long time, in fact many people without the fast pass were on board quicker. Disembarkation was a shambles, but this has already been mentioned by other reviewers, our disembarkation time was 7.30 am, we finally got off the ship and through everything at 13.30 pm....not good enough. There didn't seem to be enough staff for the amount of people on board, we waited for 2 hours for our table to be cleared of glasses in The Music Hall. Getting a seat and table in The Windjammer for breakfast and lunch was also another problem, we often ended up clearing away the crockery left by the previous occupants of the table. I asked for twin beds on booking, and also again from customer service when on board, these never materialised. The cabin was large, but until I ran my finger through the thick dust on the lamps they weren't dusted. All in all would we cruise with Royal Caribbean again? If we could get the cruise at the reduced price many people apparently paid we would, but otherwise probably no. Read Less
Sail Date: October 2015
Embarkation was a breeze, but only because we were in a Jr. Suite and were able to skip the long lines. I believe being a US citizen (despite leaving from the UK), also made check-in faster. Since we completed everything online prior to ... Read More
Embarkation was a breeze, but only because we were in a Jr. Suite and were able to skip the long lines. I believe being a US citizen (despite leaving from the UK), also made check-in faster. Since we completed everything online prior to departure, we spent only 2 minutes at the counter (no staff with iPads as previously described). Curb side to our cabin in 30 minutes.. the security line was long. Once onboard we were immediately impressed by the updated decor, technology and artwork. Our excited was immediately let down upon meeting our stateroom attendant. This was our first time in a Junior Suite, but certainly not our first cruise. He was the worst attendant we have had yet. We brought a bottle of champagne for sail-away, and when we asked for an ice bucket we were told he was "busy with a whole hallway and would get it eventually." We were also told in our first encounter that "just because we didn't see him, didn't mean he wasn't working." My friend and I both have blue collar jobs, we certainly understand the high demands placed on employees, however, I thought that was completely inappropriate for our first meeting. Junior suites pay higher gratuities, but we barely received minimum service. We never received our ice bucket for sail away, despite there being 3 hours between our request and the event. We never received a true "turn down" service. Our cruise compass was left on our bed with nothing else; no towel animals or anything. One night we even returned from dinner to find our door completely open after dropping off the papers. Finally, on day 4, we were asked if we took a bottle of gin from our mini-bar, which we did not. We were never charged or anything, but were told "maybe it was the previous guests." Seemed a bit odd to have not check that 4 days into a cruise. Stateroom attendant aside, the junior suite was great. Well laid out, plenty of storage, and large balcony. However, the continuous, loud noises from toilets flushing was less than ideal. There was also an intermittent, but strong smell of sewage from the toilet room. Wifi was almost not existent in the room, despite having a strong, fast signal in the main areas of the ship. The weather was less than ideal for this crossing. We received multiple (and I do mean multiple, long winded updates) from Captain Claus. He kept ensuring the weather would improve, but with each passing hour, it was apparent we were in it for the long hall. We drove right into the heart of a "pressure system." Think giant red blob on a radar map. I have been diverted to sunny skies in the Caribbean, but no attempt was made to do so this trip, despite having the entire Atlantic Ocean to work with. Cruise staff so kindly referred to the ship as the "vomit comet." Awesome. Shows and entertainment options were cancelled (understandably so), however, no replacements were provided. Movies were only shown outside on the pool screen even though it was raining, with hurricane force winds and 40 degrees temps outside. We were very disappointed with the entertainment staff. The weather undoubtable lowered everyone's spirits, and by the time the weather improved on day 6, many passengers shameless flaunted their "diamond status" to attract the few waiters and waitresses back to their table. When available, iFly was awesome, north star was as expected, and bumper cars were awesome! One thing not to be missed was the puzzle break room: so fun! Dining was average to excellent. Windjammer was good with plenty of options, but was always crowed except for late dinners. Cafe 270 was great for a small breakfast or lunch, and had great desserts. Only went to Divinely Decadence once for breakfast; it was okay. American Icon was great with the exception of front door staff and officers who were witnessed on more than occasion berating staff for not being fast enough, yet offering no help to fix the matter. Grande was nice, didn't have the best waiter, but food was good. Coastal Kitchen was awesome. So happy we were able to go there. We chose to self disembark. The disembark line started forming at 0500. This was not surprising since the only thing done to celebrate this "inaugural sailing" was a 0200 deck party the last night. It took customs over an hour to clear the ship, but left the ship at 0620 and were in a taxi by 0640. In summary, we were disappointed with the activities selection and average service. I don't think we will be doing a northern transatlantic in the near future, however it was an affordable option to travel on Royal's newest ship. Read Less
1 Helpful Vote
Sail Date: October 2015
I have never written a cruise review before but there seems to be some huge variations in what people experienced i felt it only fair to forward our experiences. Our party consisted of my wife and I who have done about 10 cruises over ... Read More
I have never written a cruise review before but there seems to be some huge variations in what people experienced i felt it only fair to forward our experiences. Our party consisted of my wife and I who have done about 10 cruises over the last 10 years (5 previously with RC), my step daughter and 7 year old grandaughter (no previous cruise experience). Embarkation was reasonably quick as my grandaughter needed a wheelchair to get onboard, she has a disability which limits her mobility but she does not use a wheelchair continually. I had previously entered all details on the computer and pre printed the sea passes. It was about 1.30pm when we got on the ship and we were told our rooms were ready and our cards and wristbands (used on the ship to open staterooms and access some services) were in our rooms. On arrival at our rooms, they were connected, there were no cards for my stepdaughters room and the interconnecting door was locked, our steward Dodi, had gone for break and would not be back until 3pm so we made a trip to customer services and joined the queue, there was a queue there most of the time. We were issued with a replacement card and got into the room. There was no luggage so we all went exploring, our first impression was fantastic and I often heard a WOW! from my Step daughter and Grandaughter. We sorted out our drinks packages, You can now have different packages for each passenger which I thought was useful, my stepdaughter and grandaughter had the Royal replenish packs, (soft drinks, non alcoholic cocktails, water and speciality coffees. my wife and I had the Premium package which included all the spirits, beers, wines, cocktails and soft drinks. I found out later that this included top shelf drinks including Malt whisky and wines and beers of a higher value than the select package. As for value for money it probably worked out better to have the package than not but this will vary according to what you drink and how much? I will mention here the lack of waiters in the bars and public rooms and more often than I have experienced before I found myself queuing for the drinks! This is a problem most reviewers have highlighted and they need to resolve it soon. Dining We dined in Chic on the first night and thoroughly enjoyed it, good food and good service, staff were very good with my grandaughter, in fact we found that every where we went, staff were excellent with her and us. Other dining venues were not as good as Chic and in particular American Icon and Silk were both a let down for food and service. We had purchased a deal for $80 per person where we could dine in Jamies, Chops grille and Wonderland and all three were very good for food and service, the best for me was Wonderland where if you allow yourself to go with the flow you experience some wonderful dishes selected by the table staff with more than enough food being served for everyones taste. The windjammer was always busy, rarely finding an empty cleared table, the food offered was varied but as the cruise progressed one or two items began disappearing, Alpen went after day 4 ?? On Disembarkation morning we walked in at about 7am and turned around and walked out, sheer chaos, no tables, no breakfast!!! Childrens Menu All complimentary dining venues had a childrens menu but they all lacked variety and imagination, chicken nuggets again mum??? Childrens clubs My Grandaughter used the club for 7 year olds and enjoyed the activities, we did have some movement due to weather on a few days and as the club is situated on deck 12 forward, there were a lot of children feeling ill! We also felt that the team were unable to respond to changing weather conditions that restricted the use of some activities Entertainment We saw all three shows, We will rock you, The Gift and Spectras all were first class, technically, visually and musically, well done. Spectras was in delivered in 270, this area is amazing, with a huge backdrop, moving screens and moving stage platforms people were appearing and disappearing from all over the stage, brilliant. On the subject of entertainment I think I should mention Luke the cruise director, he was mostly seen on TV in our stateroom, rarely putting in an appearance around the ship. we did see him at one or two of the shows but we are use to the cruise director and his team being highly visible around the ship, this was not our experience. When there was a quiz for example a member of the team would appear 5 mins before it started and would disappear 5 minutes after the quiz never to be seen again. Shops The usual shops were on the ship, jewelry, watches and clothes, all expensive ($180 for a shirt?) they did do the usual sale type stalls for the cheaper goods and there was a shop selling RC promotion items and daily consumables like toothpaste, plasters etc. there was also cigarettes, which you could take away and smoke, and alcohol which you could buy but not get until the end of the cruise??? The ship Is fantastic, its huge, its awesome, its different. worth a mention, 270 brilliant place for shows, relaxing and food, breakfast and lunch. North star, due to cancellation through bad weather when it was open there was a queue, our queue was two and a half hours but it was worth it, excellent views of the ship, will be better in destination ports. Seaplex a multipurpose activity area, we went on the bumper cars, reliving my childhood, great. I-fly is fantastic, my step daughter and grandaughter both tried and enjoyed it, whilst there appears to be no upper age limit some of the older people I saw try it struggled and one was badly injured! Bionic bar, fantastic great fun to watch as it doesnt always go to plan, brilliant idea. Johnny Rockets has been reduced to a tiny open fronted burger bar, no dancing staff as seen on other cruise ships. Schooner bar was often my haven, good music, good waitress (Maria) and Malt whisky, ideal. The Captain, Captain Claus gave regular reports over the tannoy and give a weather and progress report on the TV every day, during the bad weather he gave regular updates and reassured passengers who were worrying about our situation, we met him once and he had a picture with my grandaughter. Summary We all enjoyed the cruise, we did not let the shortcomings we found spoil our cruise and enjoyed as many amenities as possible. Its not a ship I think I will go on again, but never say never. NOTE TO ROYAL CARRIBEAN Sort out staffing of public areas and reduce queues everywhere, I dont go on holiday to queue! Disembarkation This was a fiasco, whether this was the ships fault or the custom and immigration staff, or both I dont know. We were treated like cattle and queued for four hours finally getting through immigration at 12.30. Read Less
Sail Date: October 2015
Evidently, they were more interested in getting into port to celebrate their first docking in America than their existing passengers that made the transatlantic voyage. It took us 4 hours of waiting before we desinbarked. When they did get ... Read More
Evidently, they were more interested in getting into port to celebrate their first docking in America than their existing passengers that made the transatlantic voyage. It took us 4 hours of waiting before we desinbarked. When they did get us off, a lady was very rude and asked us to hurry-hurry up! At that time I had a bad ankle and had a problem standing in line for a long period of time. We were herded like cattle and waited a very long time before we got off. Was this any way to treat existing passengers? We are Diamond Club members and do much cruising, however we will think twice about another trip with Royal Caribbean Cruise Line. We liked the idea of more restaurants to choose from rather than one large dining room. The ships people were great, except for the rude lady at debarkation. The excursions were o.k., but nothing exceptional. The cabin with balcony was nice, but nothing exceptional. We did enjoy the Diamond club; the desk guy there was very helpful. Entertainment was o.k., but at times a little boring with hard to understand plots. Our room Stewart was very nice and helpful. No daily newspaper to keep us updated on our home country activities. Ship was very large ( we think too large for us older people - walking, etc.). Beautiful ship and great room Stewart. Food at restaurants was very good. Like I said before, 4 hours of waiting plus standing in line to get off the ship was a real drawback and disappointing. Read Less
Anthem of the Seas Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 4.0 3.7
Entertainment 5.0 3.8
Public Rooms 5.0 4.1
Fitness Recreation 4.0 4.0
Family 5.0 4.0
Enrichment 3.0 3.5
Service 5.0 4.0
Value For Money 3.0 3.5

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