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5 Helpful Votes
Sail Date: December 2016
This is a fantastic cruise company for seniors or people who like a slower pace, (perfect for me, as I love taking photos). They accommodate physical disabilities as much as possible throughout the trip. Children were rare, but the crew ... Read More
This is a fantastic cruise company for seniors or people who like a slower pace, (perfect for me, as I love taking photos). They accommodate physical disabilities as much as possible throughout the trip. Children were rare, but the crew made a special effort to find activities and food they would enjoy. Special diets can be accommodated. The locations they stop include plantations, museums and national parks. There is time to go to the local towns, with shuttle service. You will never be hungry on this trip: breakfast, warm cookies at 10:00, lunch, Tea Time, Cocktails and hors d'oeuvres and dinner. Open seating in the dining room. Balcony for every stateroom. On board they have bingo, lectures, and evening entertainment. It was a Christmas trip to remember: carolers greeted us as we boarded, decorations, food, the opportunity to attend Christmas Eve service and even gifts! The crew was the most cheerful and attentive I have experienced with any cruise line. Read Less
Sail Date: December 2014
We enjoyed our first "Christmas Away From Home", on board the "Queen of the Mississippi", along with 135 other passengers. Arriving a few days prior to the trip, we stayed at the Dauphine Orleans hotel in the French ... Read More
We enjoyed our first "Christmas Away From Home", on board the "Queen of the Mississippi", along with 135 other passengers. Arriving a few days prior to the trip, we stayed at the Dauphine Orleans hotel in the French Quarter - a good choice for location and top quality service. Café Du Monde (and their famous bignets) and the St. Louis Cathedral, and Antoine's were highlights. Our taxi dropped us off near the "Queen of the Mississippi" where we were greeted by crew members who took over our luggage and escorted us to our cabin. We set sail on Saturday around noon. The cruise included port stops and tours each day - since we have traveled with American Cruise Line in the past, all our tour costs was free. Each day we returned to the boat for Happy Hour at 5:30 - all snacks and drinks were "on the house". Each evening there was local entertainment - of course, on this cruise, that included a lot of jazz, New Orleans style. No problem with outside or hall noise. We were very pleased with the size and "freshness" of our cabin; our 3 meals a day in the dining room included our choice of wines at both lunch and dinner. The crew and staff were all friendly and seemed to enjoy their job and anxious to be of service to us. The staff was helpful in getting us and our luggage to the airport, train depot, etc. In summary, this was an enjoyable trip and one we can recommend. We are already signed up for our next cruise with American Cruise Line.   Read Less
2 Helpful Votes
Sail Date: December 2013
First off let me say that I really like this cruise line. So much so, that we are taking them in Alaska this summer. The crew was very friendly and helpful. The food service and staff were excellent. The other passengers were quite ... Read More
First off let me say that I really like this cruise line. So much so, that we are taking them in Alaska this summer. The crew was very friendly and helpful. The food service and staff were excellent. The other passengers were quite friendly and engaging. The entertainment, with one glaring exception was very good. The lectures and information about our ports was exceptional and the shore excursions were very good. The cocktail hour every afternoon is a great way to mix and mingle and get to know the other passengers. If you are on this Cruise Critic site to help in the selection of your next cruise, let me give you some idea of what to expect and not to expect from American Cruise Lines…. - If you want a cruise with 4000 of your best friends, assigned dinner tables and times, food from a cement mixer, half hour waits to get on or off the ship, an iPhone App to save you from getting lost on the ship, a $500 bar bill for a seven day cruise, being nickel and dimed to death for everything other than your room and meals, American Cruise Lines is not for you. - If you want to cruise in the lap of luxury with a spacious suite cabin, a mini bar and fridge in your cabin, 24 hour coffee bar with a barista, a fancy bar and lounge with a uniformed bartender, over priced and spotty wifi, over priced and poorly presented shore excursions, and young adults frolicking in the surf, then American may not be for you either. - What you do get on ACL is a compact, efficient ship with great food and a very helpful and friendly crew. We cruised from Charleston to Jackson on a New Years holiday and thoroughly enjoyed it. We have cruised Royal Caribbean, Avalon, Seabourn, and a small motor sailer in Greece. AMC is one of our favorites. We have already booked another cruise with American. - Since this is supposed to be a critique, let me address a few things to the ACL home office that might improve the overall ACL experience. Never use the band we had on New Years Eve and New Years again. They were so bad that there were requests to have them put off the ship on Sapelo Island. Get new uniforms for the hotel staff. Whatever that is they are wearing in no way reflects their high level of professionalism. Get “plug-in” clocks for the night stands. The battery operated LCD clocks are hard to see in the daytime and impossible at night. Get bigger TV in the staterooms. Considering the average age of your guests, I am not sure anyone could see those 15” mini screens. Get better coffee in the lounge. I heard several passengers say they were going to Starbucks when they got off the ship. - I never expected ACL to be Seabourn, but for heavens sake, fire your interior designer. OMG! Valences over the windows! With the exception of the dining room, the rest of the furniture, especially in the lounge looks like an assisted living center. Your passengers might not be spry but your decor should be a little more spry and up to date.   Read Less
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