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5 Helpful Votes
Sail Date: June 2016
We have never been on a cruise of any kind and chose AMA based on the recommendation of a friend/travel agent. We were looking for a ship with a small number of passengers and a solid reputation. AMA is apparently known for the food ... Read More
We have never been on a cruise of any kind and chose AMA based on the recommendation of a friend/travel agent. We were looking for a ship with a small number of passengers and a solid reputation. AMA is apparently known for the food onboard and bundled activities - both did not disappoint. The staff on board were all fantastic and well trained in customer service. Extra effort was made by all to make sure that our needs were met. Here are my pros & cons: PROS: - food - public shared areas - french balcony - beautiful concept - high service level of the staff - choice of bundled shore excursions (including a choice of pace) - bikes on board CONS: - some of the shore excursions necessarily were quick overviews with limited flex to be able to see more. We're used to traveling on our own and having more time. This isn't an AMA Waterways problem but something we learned about cruising - we like the port itinerary for most part including stops in areas we wouldn't otherwise see. With that said, 2 days in Vienna vs. 1 would make sense. I'd add another night to make this happen. Read Less
Sail Date: October 2015
This was our very first river cruise and we chose AMAwaterways based upon reviews and sailing dates and embarkation point. Aside from the weather - clouds or showers the entire trip - the cruise met our expectations and more. The cruise ... Read More
This was our very first river cruise and we chose AMAwaterways based upon reviews and sailing dates and embarkation point. Aside from the weather - clouds or showers the entire trip - the cruise met our expectations and more. The cruise manager was very accommodating and helpful. The staff very friendly and good at their tasks. The tours offered gave us a good feel for the people and towns we stopped at. The evening entertainment offered was very good and added to the enjoyment of the cruise. As said previously, the weather was lousy but we weren't going to let that spoil our first river cruise. If we choose to do another, we would certainly opt for AMA. Read Less
3 Helpful Votes
Sail Date: October 2015
This was our first river cruise - the Rhine River from Amsterdam to Basel. We spent 4 days in Amsterdam and I definitely recommend a few days before embarkation. Jet lag is tricky and we pay so much for the cruise we wanted to truly ... Read More
This was our first river cruise - the Rhine River from Amsterdam to Basel. We spent 4 days in Amsterdam and I definitely recommend a few days before embarkation. Jet lag is tricky and we pay so much for the cruise we wanted to truly enjoy it. We stayed in the Marriott by the docks and loved. We are the type of couple who like to just wander around and we did. Our only scheduled events were the Van Gogh museum (get your tickets online ahead of time) and a dinner cannal cruise (also got tickets ahead of time and we loved it.). Second only to Paris I think Amsterdam is beautiful. Take time to appreciate it all. The Amercerto We had an AA stateroom (314) with French and real balcony. It was worth it for us. There was plenty of room, plenty of storage, and we are not tiny people. Be smart and think ahead. We went in October and took lots of UnderArmor. It was the perfect selection. We had jeans washed and laundry was ultra reasonable. We took black pants or black jeans for dinner with long sleeves, collars, and fancy scarves. No fancy clothes necessary. We spent a lot of time on our own. Our first excursion - Cologne- we went with the guide. Because of low water we were late and missed going into the cathedral. That was a huge disappointment. Other than our Heidelberg Tour, we went off on our own and had a fabulous time. Our guide on Heidelberg was great. We also decided that if something was important, like the Cologne Cathedral we were doing it on our own. We never had trouble finding our way back to our motor coaches to return to the ship. We loved the Chef's Table, eating there twice. The other dinners were just mediocre to us. Our favorite nights were when we had cheese, crackers, and fruit in our room and watched a movie. Great down time and togetherness. Our cruise director was very good. We liked his lectures every night. We also found that people who did not know were really at a loss the next morning. One irritating factor were the guests who did not take the QuietVox systems for the tours. The rest of the guests who did listen to the CD and remembered theirs had to wait up to 30 minutes while these others were taken care of. The staff were unbeatable. One night my husband had back problems and we were staying in out room. I was in sweats getting hot chocolate and at least 4 staff members asked if we were eating dinner and if not going to the dining room could they send a try to our room. And remember there is no room service on AMA! I also loved talking Spurs basketball with the Purser Christian. He was a delight. My husband has already booked the Douro cruise for next year. What a surprise! I made us go on this cruise and it turns out he loves the life. Believe me when I say you can be as social or antisocial as you want. The cruise is to make of it what you want. Oh, and before I forget, the Rhine Gorge might be the most unforgettable thing I will ever experience! Read Less
10 Helpful Votes
Sail Date: October 2015
Just back from an AMA Waterways river cruise from Paris to Prague. In summary, it was a great cruise and AMA certainly took care of its passengers. The cruise itself is seven nights from Luxembourg to Nuremburg and then we added on ... Read More
Just back from an AMA Waterways river cruise from Paris to Prague. In summary, it was a great cruise and AMA certainly took care of its passengers. The cruise itself is seven nights from Luxembourg to Nuremburg and then we added on extensions in Paris at the beginning and Prague at the end. Overall I would give the 14 days a 4+ Rating. We are Elite plus Captain Club members with Celebrity but this would be our first river cruise and we were somewhat apprehensive on what to expect. Talk about first impressions, we made our flight arrangements through AMA so transfers were included. We arrived in Paris at 6:30 a.m. and when we cleared customs there was our private driver picking us up to escort us to our hotel, the Pullman Montparnsse...and to top it off he drove us in a 2014 Jaguar...beautiful car...so far, oh so good. Check-in at the hotel was a breeze and even at 7:15 a.m. we were able to get right into our room....not everyone was so lucky as they had to wait until 3-4 pm to check-in. Big room pretty good location near a metro stop and restaurants. One complaint from people -- the shower was located in a very high step in tub...difficult to get in and out of. It was great to visit Paris again and after the city tour arranged by AMA we stayed downtown to walk on our own. Next big event was a high speed train (not a bus) to Luxembourg to pick up our river boat but first we boarded a bus in Luxembourg, did a city tour and stopped by the American Cemetery where General George Patton is buried and other soldiers from the Battle of the Bulge. We have been to Normandy before and this was just as impressive. Come to find out there was a lady on our trip (accompanied buy her daughter) whose first husband died in the Battle of the Bulge and was buried here. She met with the cemetery superintendent who escorted her to the gravesite where she placed flowers on the grave.....very moving. Grounds are immaculate. We then boarded the ship and there are only 139 of us. The one big thing about a river cruise vs. ocean cruise is with so few people, you practically get to know them all. Of the 139 who cruised, close to 100 were at the pre-cruise function in Paris and 110 ended up in Prague. Mostly Americans but others from Japan, Malaysia, Canada, and Brazil. Ages 40's to 90's with majority between 65-75. Food very good along with excellent service. Chef's table offered at no cost and everyone is afforded at least one opportunity to eat there...Entrees were lamb chops or wild salmon along with other tidbits pre and post main course. The wines offered (as well as beer) at NO CHARGE during lunch or dinner were German whites, French Cabernets or a French Bordeaux which easily would have cost $80-100 on a cruise ship...wines were outstanding. Cocktails (pre dinner) typically cost $7-8....two nights were on the captain. You would not leave hungry on one of these cruises. Staterooms were very nicely adorned and set up like a very nice hotel room....not opposite side sofas that converted to beds at night. Bathrooms were small but hot water plentiful, room cleanup always there, including nightly turndown. All crew members were very polite and helpful. English is the language of all AMA Waterways Ships. Internet and TV are offered in each cabin. Evening entertainment....(here's where we were really skeptical), but here is what was offered, a resident piano player is on board, classical group one night, a Mama Mia dance group another night, trip to a local coffee house or a local museum another. These were actually fun nights and offered something for everyone. Our group was very lively so we enjoyed the Mama Mia dance group and then the piano player filled in playing polkas and other dance songs on the off nights. Much much better than expected. City tours.....Tour guides: You you have to understand Europeans have a very historical insight/perspective into every city and monument and sometimes it can become overwhelming for most Americans. If you did not want the city bus tour one thing that AMA offers is a bike tour using 10-speed easy shifting bikes. Now these tours have 2 guides, one in front and one in back, and the easiest was 26km or about 17 miles taking 4-5 hours. Prague...Outstanding first class hotel Intercontinental only a five minute walk to city square. Breakfast provided at the hotel but lunch and dinner were on your own but the food was very reasonable in cost and very good. Had some rain and cold weather in Prague which did put a damper on the city activities. Attended an evening dance/local custom show in Prague...very good. Leaving for home, AMA had escorts greeting some people off from the hotel as early as 330 a.m. and then someone at the airport making sure you got to the right check-in terminal. Your hotel departure was based on your scheduled air flight home, so you were NOT all required to get up at hauled to the airport in one big bus . AMA was a first class act!! Read Less
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