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13 Helpful Votes
Sail Date: January 2017
Last minute change from Valor to Liberty wasn't a problem. We were on the Valor last May and the only difference between the two boats are their names. We were traveling with another couple and wanted to keep the same cabins next to ... Read More
Last minute change from Valor to Liberty wasn't a problem. We were on the Valor last May and the only difference between the two boats are their names. We were traveling with another couple and wanted to keep the same cabins next to each other. That wasn't an issue since our cabin reassignments were the same, even the same cabin numbers as we had booked on the Valor. We were on the Lido deck were our rooms were right beyond the pool and bar area. Very convenient and not noisy as you would think being so close to the pool and bar areas. The balcony windows need to be replaced, but this was a minor issue for us. The only noticeable difference between the two boats was we could hear the engines and feel them vibrating underneath us wherever we were on the boat. None of us remember the noise or vibrating on the Valor. Could that have something to do with the time of year? Water temperature? We were on the Valor in May and Liberty in January. The water was smooth on both so I'm not sure what the difference was this time. No big deal, just noticeable. We always do FTTFand it is WELL worth it. Embarking and disembarking was effortless! The food was hit and miss on the buffet (lunch and dinner) and in the dining room. The pizza was good on the Valor, but this time it was absolutely horrible. Paper thin, no sauce, no cheese, no taste - zero substance. The breakfast buffet was average - at best. The lunch/dinner buffet was much better, but little difference from one night to the next as far as variety. The dining room food was fairly good one night and average the next. Again, little difference as far as the variety from one night to the next. The desserts (regardless of where you got them) all taste the same...tasteless. They lack flavor (sugar?) and look a lot better than they actually taste. This is definitely not the cruise for people who like good food. Guy's burgers are awesome, but still not something you want to eat every day for lunch and every night for dinner. Dining hours were too restrictive for us and after 9:30 PM it's either horrible pizza or deli sandwiches, which were just okay. Again, this cruise is not for those who like a good variety of food, good-tasting food, and food at any time. We went to the comedy club on two different nights and again it was hit and miss. Hysterical one night, not so much the next. The staff overall was very friendly and attentive. We had excursions in both Freeport and Nassau and you guessed it, hit and miss. Mostly due to the weather which is not something Carnival can control. The water in Nassau was too cold so we just hung out on the beach. We booked the all inclusive Beach Getaway and the drinks were very good and the food was too. The servers tended to the paying customer's and seemed to overlook those of us who had prepaid. We were good tippers but that made little to no difference. The in-cabin shore excursion channel needs to focus more on what each excursion has to offer and less on just trying to sell the excursions. In an effort to speed through each excursion only to keep repeating the same information, they should spend a little more time detailing and/or comparing what each excursion has to offer. They'd probably sell more excursions this way since they are definitely not cheap. The Dine-In movies were hit and miss. Hard to please everyone so I don't have an opinion one way or another. We did plenty of gambling and the machines seemed to pay just enough to keep you playing which is to be expected. In the end, we all lost a couple of hundred dollars, but again, we expected that. It would have been nice to win enough to pay for the cruise but if you play expecting to win you will be disappointed. The live bands in the casino every night played a great variety of popular songs from the 70's and 80's and they were all very good. Next time I hope to frequent the Spas. I'll be sure to do my homework and read the reviews before I book anything. All in all, it was a good cruise. It was only my 2nd cruise so I'm not an expert by any means. The only tips I can offer is spend the extra $50 for FTTF and pack less. On both cruises, I packed way more than I needed. For me, being comfortable was more important than being fashionable. Read Less
1 Helpful Vote
Sail Date: January 2017
This was my 3rd cruise with Carnival. Our dinner time could not be accommodated which left us to wait on a dinner time and get a different wait staff each night. One of the most memorable parts of my last cruises was getting to know other ... Read More
This was my 3rd cruise with Carnival. Our dinner time could not be accommodated which left us to wait on a dinner time and get a different wait staff each night. One of the most memorable parts of my last cruises was getting to know other people on the cruise during dinner, and connecting on a personal level with the wait staff. The food in the dining room was disappointing every night. Again, one of the most memorable parts of my last cruises was the dinners, and these were less than great. We were not able to stop at one of our ports due to weather. I understand that Carnival can not help the weather, but there were no accommodations made to compensate for the loss of Half Moon Cay; which was the stop that sold this cruise for us. Instead, we got another day in Nassau. The service was not what I've experienced on other Carnival cruises. All in all, we were disappointed with this cruise in comparison to others we've been on. Mostly, we were disappointed with the less than desirable customer service of the Carnival cruise line in general. Read Less
Sail Date: January 2017
The ship is BEAUTIFUL..the staff is great..you cant control weather..having said that: The shore excursion to the Bahamas (Blue Lagoon Beach) was a long boat ride only to be on a beach that looks like a bay (the water is not anywhere ... Read More
The ship is BEAUTIFUL..the staff is great..you cant control weather..having said that: The shore excursion to the Bahamas (Blue Lagoon Beach) was a long boat ride only to be on a beach that looks like a bay (the water is not anywhere close to the normal beauty of Bahamas water)..you only get about an hour of beach time, the lunch attendants watch to make sure you dont get too much food (after youve paid a crazy amount of money), and then its suddenly time to turn right back around and go back! Most of your time is spent in line to get on the boat to and from..overall, the excursions proved to be very disorganized and slow getting started--not worth the money--Abi beach did turn out to be nice, though, once you arrived. The problem with the specialty resteraunts, in particular Chops (with exception of 150 Central Park which is excellent in every way), is the fact that you are seated sandwiched in between other tables that could whisper in your ear without much effort. The table we got put next 2 NEVER stopped talking the entire time..we were miserable--food is good, but if you want a romantic quiet dinner, do not go here. Overall, we had a great time. The ship is one of the best out there, and the staff goes out of their way for you. I would say that being more informed about the resteraunts and excursions would have made this the perfect vacation! I love Royal Caribbean. Read Less
2 Helpful Votes
Sail Date: January 2017
After several months of stress my husband and I needed a small get away and we booked a last minute cruise with Disney. We had an amazing time and the Disney cruise line lives up to high Disney Standards, from the ease of boarding, to our ... Read More
After several months of stress my husband and I needed a small get away and we booked a last minute cruise with Disney. We had an amazing time and the Disney cruise line lives up to high Disney Standards, from the ease of boarding, to our stateroom, to the food and entertainment, it was amazing. Disembarking in Nassau was easy. There were many excursions to choose from. It was a little disappointing not to be able to visit Castaway Cay the next day, due to the weather, but they made up for it with other on board activities for the day. Leaving the ship was so organized and easy also. All in all a wonderful experience and we would happily recommend and return for another trip to another destination. My one complaint and something would discourage people from doing was our experience at Remi's. We were doing an early celebration for our anniversary and decided to upgrade one of our meals for the experience of Remi's, an upscale french restaurant on board ship. My husband and I are not strangers to upscale, 4 star restaurants. It's not a habit, but we do it a few times a year for special celebrations. We have never before been so uncomfortable as we were here. Every turn was another attempt to upsell the dinner. Mind you we had already paid another 180$ for the 2 of us on top of the allotted nightly dinners to do this. We had planned on spending more as we knew that wine wasn't included with the meal. The awkwardness started by the choice of caviar and cheeses, then wine pairing for dinner, then trying the special truffles that they had you smell in the box and then the cheese cart after the entrees. Each was an extra 50+ to the meal. Each time we turned something down, we were made to feel awkward and looked down on. It really dampened the experience. On top of that, the portions were even smaller than usual for this caliber of a restaurant. We left hungry and ended up going to the buffet after the Pirate celebration and firework show! I have dined at the French and Canadian restaurants in Epcot. I have dined at Be our Guest and at Cinderella's Royal table for dinner in the Magic Kingdom. We were always treated first rate and never uncomfortable. This was a very new and very disappointing experience. Read Less
3 Helpful Votes
Sail Date: January 2017
Timing with track out school break made this our only option for cruising. Stayed at our usual hotel for the cruise package, but cannot honestly recommend them due to a poorly thought out policy of placing a hold of 25% of your hotel bill ... Read More
Timing with track out school break made this our only option for cruising. Stayed at our usual hotel for the cruise package, but cannot honestly recommend them due to a poorly thought out policy of placing a hold of 25% of your hotel bill as a just in case measure, which penalizes honest travelers for the behavior of others which we can not control. Embarkation was a breeze. From drop off at port to boarding was 20 minutes. We boarded at noon, and missed nothing, so FTTF has never been an option, nor does it look likely to ever be so. Interior cabin, with king bed configuration. Ahmad was our steward and provided excellent service throughout the week. Brunch and lunch during embarkation was hit or miss. The 'fish & chips' is still indicated on the ship maps. It has been replaced by a BarBQ joint. To be fair, the Q was exceptionally good. The operating hours were hit or miss, as were those of the Deli station. Table for ten at dinner. Met some new friends and really enjoyed getting to know them. Dinner meals were average, service was good, not great. Food quality and quantity appear to be lesser than our cruise in July 2016. Ship just out of refurb, but showing her age..carpets, plumbing, etc. Casino was sparsely utilized, and when full did not appear to be paying out well. Smoke too prevalent to allow any time there. CD, Sydney apparently in love with the sound of her own voice. Announcements too often, and her voice is shrill, thus hard to understand or even attempt to listen to. Same, lame activities on board...do we really need the hairy chest contest??? Much respect to Jon (Danger) for an informative shopping show, info, promo event. Met up with him at Diamonds Int'l in Nassau and enjoyed being treated as a VIP. Did a Carnival excursion - our first- despite this being 5th visit to Nassau. Top ten of Nassau was meh. Would not repeat. Supposed to offer samples of the top places in Nassau. Twin Brothers is NOT anywhere near a place we consider a return to/top anything except to avoid. Short visit to Atlantis was nice. Debarkation..self debarked, off ship and through customs in no time, shuttle to hotel, in car on on the road home by 0830. Read Less
5 Helpful Votes
Sail Date: January 2017
We had 19 people in our group. All but 1 stateroom was on Deck 1. There was a horrible sewage odor in the hallway and 2 of the staterooms had air-conditioning issues. Both requested fans and only one of the two received a fan. ... Read More
We had 19 people in our group. All but 1 stateroom was on Deck 1. There was a horrible sewage odor in the hallway and 2 of the staterooms had air-conditioning issues. Both requested fans and only one of the two received a fan. Maintenance tested the temperatures in the rooms and found them to 78 Degrees. Compared to past Carnival Cruises, I was disappointed in this one. The buffet did not have a good variety, the carving stations always seemed to have Roast--never saw ham or turkey, etc. The main dining room selections were not varied enough either. Portions were small. In past cruises there were no items on the menu that passengers had to pay for ($20). The food in general was below average. Loved Guy's burger joint and the Mongolian Wok, Taco Bar and Pizza's. Service was excellent! Cabins and bedding were very comfortable. There was a change in the ships itinerary not communicated to passengers until we were boarding the ship. We arrived at Nassau late in the day, and departed in the early afternoon the following day. Shore excursions were cancelled. The hypnotist was horrible! He started the show with a full house and within 20 minutes the room was almost empty. Comedians were great! We especially enjoyed Chaz Elstner. We had fun at the piano bar sing-along, but found the piano player to be a bit sarcastic, making subtle fun of singers rhythm, etc. Not cool. He did not have a great voice himself. Loved the casino, fun shops and photos--though photos are over-priced. Our bank account was charged the correct amount for our Sign and Sail purchases, but our bank account was also charged for additional amounts above and beyond our Sign and Sail purchases, for which we have no receipts or info as to what the charges are for. We hope to get this resolved with customer services. Read Less
8 Helpful Votes
Sail Date: December 2016
Embarkation went ok, they need better organization because and more room at the counters to assist travelers. Muster was very inefficient and a waste of time. It took almost an hour for them to show us how to put on a life jacket. The ... Read More
Embarkation went ok, they need better organization because and more room at the counters to assist travelers. Muster was very inefficient and a waste of time. It took almost an hour for them to show us how to put on a life jacket. The employee on the loud speaker could not be heard so we did not hear any instructions, we just heard mumbling. There was no security so children were running up and down the hall all night because they had no parents around to control them. The children would be screaming at each other in the rooms around us and nothing would be done by security. They were running wild and we were the ones paying the price because there were no parents around to control them. The dining area was beautiful but very crowded. It took 15 minutes to even get a drink order done and another 15 minutes to even get the drink. Then another 30 minutes to get our food ordered. Once we got served our food it was an hour later our food was either under cooked, over cooked or cold. People would come in after us and get served before us it seemed some waiters were quicker than others and I guess ours was the slow one. The times for the Mongolian Wok and Guy's Burgers were placed out for your to see but they seemed to be open at different times and when they were open they were so packed you could not get served and when you did the food was cold. The buffet was normal food but pretty much the same thing daily just like the dinners no changes; the same items were served when we should've had a variety. Entertainment was ok we did attend some shows and they went well. The pools and hot tubs were not accessible because they were full of children at all times. It seemed like most parents were letting their children run wild and the ship employees and other people were their babysitters. The drink program is a waste of money, buy your drinks as you go along. They had about 5 bars with only 2-3 bartenders so it was hard to get drinks and complaining went on deaf ears. Debarking for our port call went well and was fairly quick because we left a few hours after we got into port. Do not do the bar hopping tour if you don't want to be rushed. It was nice to go to different bars and try different drinks but we only had so much time at each bar and we felt rushed and even had to leave food we ordered because of the time frame of not leaving the ship until 1430 when most disembarked at noon. We got 10 minutes at the last bar and a shot instead of a drink because we had to run back to the ship to make it back by the 1930 time limit. If you want to lay out on the lawn chairs you have to reserve them and there is a time limit on using them again another inconvenience. Service by many was hard because of a problem with communication. Many of the employees are from other countries and they either do not speak English or have broken English making communication very hard when needing assistance on the ship. Debarkation once we got back to Orlando was rushed as well and in us being rushed I left items in the safe in our room. I noticed this once we got off and was refused re-entry on the ship. I asked for assistance to get these items out of the safe but I was blown off and told the items would be mailed to me if they were found. If they were found? How do you over look items in a safe? I have been given numerous stories on how they would get them to me if found and all were different. I guess they will never be returned by the treatment I received by customer service off of the ship. This cruise line knows they have issues because you cannot place reviews on their site. To me this means they know they have problems yet they ignore them if not they wouldn't mind people putting reviews on their site instead on me having to place it on here. We thought this would be a restful fun cruise for our anniversary but it ended up being a cruise from the hell. Read Less
Sail Date: December 2016
While food and drinks were available almost 24 hours, the activities were poorly communicated and most events were only in the evenings between 7:30 and 11, right in the middle of our dinner hour. Prior cruises I have been on had piano ... Read More
While food and drinks were available almost 24 hours, the activities were poorly communicated and most events were only in the evenings between 7:30 and 11, right in the middle of our dinner hour. Prior cruises I have been on had piano bar, karaoke, dance lessons etc ongoing throughout the afternoons, early evenings as well. The cruise seemed more interested in selling alcohol than getting people moving (only one dance 'club' which was pretty isolated). We did like that the ship had very open upper decks where we could enjoy adult only hot tubs (2 front, 2 at rear) and various pools, mini golf, lots of sun decks. We also enjoyed the balcony in our room which came at a reasonable price. The comedians on deck were excellent. The theater performance was quite good and included a wonderful live band. The boat was pretty clean. Still the disappointment with activities and communication about these was overwhelming (the schedule was so polluted by "for sale" events it was difficult to separate the wheat from the chaff and we missed events due to the confusion). The ships captain or activities director did little to make sure that our trip was as happy as we desired and by the end, we learned how to decipher the schedule - but alas too late to make our journey as enjoyable as we had hoped. Read Less
4 Helpful Votes
Sail Date: December 2016
I got very worried after reading all the negative reviews about Majesty of the Seas, but had an overall positive experience on a 3 night cruise to the Bahamas. Yes, the ship is dated, but the services and food was on par with every other ... Read More
I got very worried after reading all the negative reviews about Majesty of the Seas, but had an overall positive experience on a 3 night cruise to the Bahamas. Yes, the ship is dated, but the services and food was on par with every other Royal Caribbean cruises I've been. Our seaview cabin was small but very clean, and our stateroom staff was very friendly. The restaurant service was warm and fast, many options on the menu and the quality of food was quite good. It was intended to be a short and relaxing cruise, so Majesty really met my expectations. If I were to go on a longer cruise (7 nights) I would probably have chosen one of the newer and bigger ships just to enjoy their better facilities and more entertainments. Pros: service, food, entertainment staff Cons: outdated facilities, bad smell in the corridors, standard (but limited) entertainment options. Read Less
4 Helpful Votes
Sail Date: December 2016
Ship was very clean and organized. But too many people onboard which lead to long lines ; not enough frozen yogurt machines, Aqua show was cancelled without being rescheduled ...onboard entertainment should really be updated - it's ... Read More
Ship was very clean and organized. But too many people onboard which lead to long lines ; not enough frozen yogurt machines, Aqua show was cancelled without being rescheduled ...onboard entertainment should really be updated - it's the same entertainment as over 5 years ago. Staff were very nice and very helpful, Food in main restaurant was cold when it was served. The windjammer had better options with food that was always hot. The itinerary wasn't the best as we only got a few hours at Nassau but we got a whole day at labadee (royal carribeans own island) so it just felt as though royal Caribbean just wanted to limit any guest spending money outside of royal carribeans property... CATS isn't really cruise material...think most of the guests fell asleep at the performance..having a broadway show onboard is a great idea , it just needs to be the right one that is lively and more entertaining Read Less
9 Helpful Votes
Sail Date: December 2016
This was the 3rd Carnival Cruise for DH & I. Just us, no kids. This was the first cruise after Liberty’s transfer to Port Canaveral and the ship had just come out of 2 weeks in dry dock (we had originally booked on the Valor). Our ... Read More
This was the 3rd Carnival Cruise for DH & I. Just us, no kids. This was the first cruise after Liberty’s transfer to Port Canaveral and the ship had just come out of 2 weeks in dry dock (we had originally booked on the Valor). Our itinerary was Embark on Thursday, Sea Day on Friday, Nassau on Saturday, and Disembark on Sunday. We are usually not hard to please, but we want what we pay for. We don’t feel like we got enough value for what we paid this time. Our sail away time was bumped to 10 pm because of the ship coming out of dry dock, so we were able to leave early in the morning and drive to port. Boarding was set for 6-9 pm, but we had FTTF, so we were hoping to be able to board early. We were already losing 5 hours from our vacation, as we saw it. We arrived around 4 and were let into the port. The ship was already there, and we learned later she had been there since around noon. We did not stay in a hotel or have any other travel arrangements. As I said, we were hoping to be able to board shortly after we got there, and apparently we weren’t the only ones. We were able to check in with no issue, and got to the almost full holding area about 4:25. We were told that this was the FTTF waiting area, but there were people who weren’t priority also. So, of course, when they started taking priority upstairs, we were confused. We stayed where we were, but there was no communication about when or where to go. We were constantly asking questions until we were finally escorted upstairs with the rest of the FTTF and priority people. Embarkation photos were not taken, and we assumed they didn’t do them because of the late sail away, I was a little irritated when we arrived at Pixels and saw that the people who boarded later got an Embarkation photo, the area just had not been set up when we went upstairs around 5:00. Communication was awful for Embarkation and everyone around us was confused, not knowing where to go or what to do once on the ship. Muster was even worse, as a 15 minute presentation took an hour of us standing in the cold on the deck next to the life boats. Stateroom 2316 is a 6C OV, connecting to the adjacent room. The stateroom itself is nice, and we were pleased with it. It is spacious, with a sitting area, which is something that we didn’t have on our previous cruises. There was plenty of closet space for us. The air conditioning worked great. And, of course, the view was awesome. Even though we were below the galley, it was not too noisy, and the only noise we heard was the ship moving through the water. The bathroom is also laid out nicely, with your typical small shower, but plenty of counter and shelf space. The room was not ready when we boarded and the toilet smelled of stale urine. There was a mysterious splatter on the side of the closet (next to the mirror) and the refrigerator was dingy. This was unacceptable to us after a 2 week dry dock, and a letter promising us the ship would be “refreshed” when we boarded. This ship is laid out horribly. We are both pretty good with our sense of direction, but we stayed lost. It looks like you are at the end of the ship at a staircase, but if you really look, there’s a cubby going back to a whole different section of the ship. There are multiple levels with the middle of the ship taken up by the gallery and no cut through, which makes it even more confusing. The public bathrooms were dirty, the handrails were crusty, and I just got the feeling the ship had not been cleaned in a few months or years. Once again, unacceptable with it coming out of dry dock and being refreshed. The Serentity area was nice and we did not have the issue this time of drunks disrupting the whole deck. However, my husband and I seem to pick the spot with the loudest people, so that was a little annoying. With the area being at the front of the ship, it is extremely windy. We also wished there were more than 2 hot tubs, since the area takes up two decks. A pool would’ve been nice, too. Speaking of pools, all pools and hot tubs were closed the first night, which was very disappointing. The pool at the aft end stayed closed the entire cruise. The service was ok in the dining room. I would rate it as a mid-scale restaurant. But, the food was cold everywhere. We never had a hot meal except for the first night when we were the 2nd people in the dining room. The ice cream was runny, and there was no food available after 9 pm except pizza and room service. But, who wants to go back to their room to wait on room service when there are shows starting…or eat pizza every night. I wondered if the service is being cut back in the “included” areas so that people will choose the steakhouse and other specialty dining options in order to obtain the service they are used to. I was also not impressed with the "American Table" menu, and thought it was ridiculous that they don't offer lobster on the menu for formal night (But you can purchase it from the steak house for $20 and eat it in the dining room). I think the activities were the highlight of the cruise. The crazy little competitions and trivia were fun. The activities staff did a great job organizing their stuff and keeping control of the participants. I think the crew knew that everyone was unhappy from the get go about the lack of communication, disorganization, and the fact that our time on the ship was cut short. They really were working hard and friendly, for the most part. Most were just hustling around and had no idea what the answer to your question was. Things that made this trip worse were: The casino/arcade not working until the middle of the first sea day, Our room was not ready when we got on the ship (again, not only did we have FTTF, but after dry dock, we thought everything would be ready to go and clean), We had to choose between morning and evening service (which should not even be a question since gratuities have gone up in recent months…service should also go up, not down), our food was ALWAYS cold and dinner took 2 – 2 ½ hours every night, our sign & sail cards had to be replaced twice because they weren’t working, and the lines were horrible. I feel like they build these bigger ships just so they can put more staterooms in them and the public areas aren’t really any bigger. The one production show we saw was pretty bad. Extremely cheesy costumes and expressionless dancers/singers. The live music and real sets were nice, though. We walked through during the dive in movie, and it was loud enough and there was space had we wanted to see the movie they were playing. We didn’t do any excursions because of the confusion with the itinerary (our time in Nassau was changed 3 times after we booked). We are glad we didn’t because we heard of people having their excursions cancelled or having to pay for full days when they only could afford/wanted half days. We walked around Nassau and shopped. Bought a few Christmas presents and ornaments. Walking to the downtown area was horrible, though. It seems the tour guides, taxi drivers, and merchants were a lot more aggressive this time than the previous times we have been. We chose self assist and had no problems. We were not back in port on time even though we were travelling so fast the last night that people (my self included) were getting sick from the ship movement. I’m not prone to motion sickness, so I know it was bad. Because we weren’t back in time, we were in the waiting area while the ship was still moving. Muffins, pastries, and coffee were provided, so that was nice. Once we were finally called to disembark the ship, the process went quickly and smoothly. The staff back at the terminal was friendly in welcoming us back. In all, this was the worst cruise we have ever been on. Not only was our experience bad, but so was everyone else’s. This seemed to affect everyone’s attitude and how they treated other people, making the cruise that much worse for everyone. Mainly, people snapping at the crew, loudly complaining, and breaking in line. Carnival didn’t seem to have control or know what was going on. After 3 cruises with Carnival, we will be trying another line for our next cruise in 2017. Read Less
8 Helpful Votes
Sail Date: December 2016
where should I start? The beginning sounds like a good place to start. My family and I selected the Carnival Valor ship and was to check in at 4:00pm. A week before the sail date, we were advised our ship has been changed to the Carnival ... Read More
where should I start? The beginning sounds like a good place to start. My family and I selected the Carnival Valor ship and was to check in at 4:00pm. A week before the sail date, we were advised our ship has been changed to the Carnival Liberty and check in time will be at 6:00pm. The reason given was mechanical issues for the Valor. Which is fine. However, that doesn't explain the two hours lost of sailing time on the Liberty. When we arrived to check in at 6:00pm, the Carnival employees was unorganized. Before checking in, we sat for an hour. There was approximately 3,500 customers trying fit in a small space like sardines in a can to check-in . Really Carnival? When we finally got on the ship approximately 9:00pm, most of the eatery areas was closed. The few eateries that was still opened had long lines. Another very frustrated moment for my family. When we finally got to our room, the sheets weren't clean. I am big on cleanliness in the sleeping quarters. So I called housekeeping to change the sheets. We did leave the room and toured the ship to allow time to make the changes. When I returned all beds were changed except one. Apparently the crew member assumed I wouldn't notice one of the beds had not been changed. So I called him again and requested new sheets. In addition, the room needed a good dusting. Before preparing for bed, we took showers. The water from the shower drained extremely slow. So I had to turn off the water to allow drainage then back on to continue showering. I repeated this several time during my shower. I went to bed and prayed the next day would be better. We got up and went to breakfast. The food was warm to cold, but never hot. How could that be? The lines were long, so food should be coming off the stove hot every second. Every meal we had was warm to cold for the entire 3 days we sailed. To add to my disappointment, Carnival charges for soft drinks (coke). When I sailed the Disney, all drinks was included except alcoholic beverages. Customers were bringing cases of soft drinks onto the Liberty cruise during check-in time. When we finally arrived at the Bahamas, our stay was from 7am to 2:30pm. This time frame doesn't give much docking time considering we have to get up shower and eat. Initially the itinerary showed 7am until 4pm. Finally, it was time to go home. When we arrived in Orlando Florida. The time to leave the ship was at 8:15am. The crew members advised us to wait for our floor to be called to exit the ship. We waited and waited and waited until 9:15am. Now we had a flight to catch, so time was of the essence. So we went to the lobby to see what was the delay. When I arrived, the lobby was packed with customers trying to find out why haven't we started the process of exiting the ship. The crew members advised us they have never docked in Orlando Florida and they were still trying to connect the ship to the exit gates. I couldn't believe what I was hearing. We were being delayed due to lack of training. Then finally the crew was able to get one exit gate attached and was waiting for the second one to connect. The crew members still was telling us to be patient until the second gate could be attached. Now at this time, all the guest was checked out, paid the bill and no longer in their rooms due to new guest arrival. So at this time we had no more patience. We along with other guest started lining up and exiting the ship through the one gate that was attached. My family and I made our flight 5 minutes before take-off. We had to run, through the airport to make it. We were the last to board the plane. Let me just say this, when you work hard all year providing superior service to customers in your work place, you expect the same in return when it's time for you to be serviced. The spent a lot of money going on this cruise just to be disappointed. I will never ever ship with Carnival again. I had the best experience with the Disney cruise line and should have never tried another cruise line. I will for now on ship only with the Disney Cruise Line. Read Less
4 Helpful Votes
Sail Date: December 2016
Majesty is the third Sovereign class ship we have sailed on, and the only one still in the Royal Caribbean fleet. We found a week that suited our schedule, and a cruise that suited our budget and travel time. We first booked an Oceanview ... Read More
Majesty is the third Sovereign class ship we have sailed on, and the only one still in the Royal Caribbean fleet. We found a week that suited our schedule, and a cruise that suited our budget and travel time. We first booked an Oceanview stateroom, but when I called to check and see if we could upgrade to a Superior Oceanview, we were upgraded at no charge. We arrived at the port at 12 and were on board by 1:15. Our stateroom was ready, so we dropped off our carry on luggage and stowed our wine in the fridge, then set off to explore and find lunch. In the Centrum, there were several departments with promotions and asking if you wanted to sign up for their tour or a drink package. The dining table was promoting the Chef's table dinner, and i told him that was something we could not do, but he asked if we wanted to take the galley tour with brunch on the sea day, and at $25pp it was something I wanted to do. We booked it. Our stateroom was large enough for two. We spent a lot of time in the room, and enjoyed looking out our window. We used the television minimally, only for seeing our location and watched a movie on the sea day. We did use our safe, and liked that we had plenty of storage for clothing in the cabinets and closet. We took all of our breakfasts and dinners in the main dining room for my time dining. Our wait staff were I Wayan and Apri. They took excellent care of us. The only issues we had in dining were the roasted meats, they were overdone or under cooked. The lobster bisque was terrible. Every other thing we had was good or great. We had issues in Bolero's. They were missing many of the liquors advertised in their menu. That made no sense to me, but many of the cocktails were unavailable. Read Less

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